Mama Romano's

★★★★☆
  • 13850 Landstar Blvd

    Orlando, FL 32824

    Map & Directions
  • 321-352-8200

About Mama Romano's

Categories
Hours
Sun 12pm-10pm, Mon-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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HORRIBLE CUSTOMER SERVICE!!!! I just waited for 2 HOURS for a pizza and cannolis that I ordered. I called an hour after my order to find out when the pizza would be delivered and the person over the phone told me that the delivery person just left and he would be at my house "any minute now". I live literally ONE block away from Mama Romano's. I call 30 minutes later asking what the hold up was and they couldn't answer, I was just told someone would be at my house soon. I wait another 17 minutes and the delivery person arrives at my house, and my pizza is lukewarm. I called Mama Romano's to tell them that I just waited almost 2 hours for lukewarm pizza and I was told that if I paid for that pizza they'd give me the next one free. Umm.... No. I am NOT paying for cold pizza, I mean seriously?! I sent the food back, horrified at such poor service, and called A Slice of NY Pizza Hunter's Creek Fl and ordered from there. I asked them how long their delivery would be and explained what happened and the super nice guy at the other end of the line said that they have a policy that if your pizza doesn't arrive within 45 minutes its on them... Now that's a guarantee that your pizza will arrive hot and on time. I will NEVER order from Mama Romano's EVER again! This is my LAST time, I will NEVER make the same mistake again!

1
★☆☆☆☆

HORRIBLE CUSTOMER SERVICE!!!! I just waited for 2 HOURS for a pizza and cannolis that I ordered. I called an hour after my order to find out when the pizza would be delivered and the person over the phone told me that the delivery person just left and he would be at my house "any minute now". I live literally ONE block away from Mama Romano's. I call 30 minutes later asking what the hold up was and they couldn't answer, I was just told someone would be at my house soon. I wait another 17 minutes and the delivery person arrives at my house, and my pizza is lukewarm. I called Mama Romano's to tell them that I just waited almost 2 hours for lukewarm pizza and I was told that if I paid for that pizza they'd give me the next one free. Umm.... No. I am NOT paying for cold pizza, I mean seriously?! I sent the food back, horrified at such poor service, and called A Slice of NY Pizza Hunter's Creek Fl and ordered from there. I asked them how long their delivery would be and explained what happened and the super nice guy at the other end of the line said that they have a policy that if your pizza doesn't arrive within 45 minutes its on them... Now that's a guarantee that your pizza will arrive hot and on time. I will NEVER order from Mama Romano's EVER again! This is my LAST time, I will NEVER make the same mistake again!

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HORRIBLE CUSTOMER SERVICE!!!! I just waited for 2 HOURS for a pizza and cannolis that I ordered. I called an hour after my order to find out when the pizza would be delivered and the person over the phone told me that the delivery person

3
★★★★★

HORRIBLE CUSTOMER SERVICE!!!! I just waited for 2 HOURS for a pizza and cannolis that I ordered. I called an hour after my order to find out when the pizza would be delivered and the person over the phone told me that the delivery person

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If you enjoy real Italian Cuisine, you'll love Mama Romano's

3
★★★★★

If you enjoy real Italian Cuisine, you'll love Mama Romano's

 

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