Germain Lexus of Naples

★★★★★
  • 13491 Tamiami Trl N

    Naples, FL 34110

    Map & Directions
  • 239-592-5533

About Germain Lexus of Naples

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Hours
Mon-Thu 8:30am-7pm, Fri 8:30am-6pm

Automotive

Automotive
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5 59
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Very pleased with my repairs at Lexus. A very tall Jacob Shope was very pleasant to work with.

5
★★★★★

Very pleased with my repairs at Lexus. A very tall Jacob Shope was very pleasant to work with.

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Alyson Chatham is my service advisor and she is a joy to work with. She is extremely knowledgeable and knows how to make your experience enjoyable.

5
★★★★★

Alyson Chatham is my service advisor and she is a joy to work with. She is extremely knowledgeable and knows how to make your experience enjoyable.

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Dawn Slanek is my service rep at Germain Lexus. She is tops! I always feel as if she has checked everything & given the best care for the best price! I recommend her highly!!

5
★★★★★

Dawn Slanek is my service rep at Germain Lexus. She is tops! I always feel as if she has checked everything & given the best care for the best price! I recommend her highly!!

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Beverly Coppola Master Certified Service Consultant, professional and efficient. June 4th, battery issue with keys. Immediately was
replaced and always so helpful. Beverly always deserves 5 STARS.

Thank you Beverly
Brenda

5
★★★★★

Beverly Coppola Master Certified Service Consultant, professional and efficient. June 4th, battery issue with keys. Immediately was
replaced and always so helpful. Beverly always deserves 5 STARS.

Thank you Beverly
Brenda

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.

Absolutely thrilled with the customer service we received from Carrie Rickard at Geain Lexus. Naples

3
★★★★★

Absolutely thrilled with the customer service we received from Carrie Rickard at Geain Lexus. Naples

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Beverly Coppola was our service consultant. She was so very helpful and knowledgeable. Service visits are generally never fun, but Beverly created an excellent experience.

3
★★★★★

Beverly Coppola was our service consultant. She was so very helpful and knowledgeable. Service visits are generally never fun, but Beverly created an excellent experience.

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Dave McKinney was the most caring service manager I have ever had I also appreciate the comfort and cleanliness of your waiting room. The cappuccino is great too. Super place to do business. Thanks. Germaine!

3
★★★★★

Dave McKinney was the most caring service manager I have ever had I also appreciate the comfort and cleanliness of your waiting room. The cappuccino is great too. Super place to do business. Thanks. Germaine!

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My experience with Germain Lexus was superior in every respect.
I cannot think of any criticism. My thanks to the whole team.

5
★★★★★

My experience with Germain Lexus was superior in every respect.
I cannot think of any criticism. My thanks to the whole team.

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.

Dave McKinney in my opinion is the best service manager I have ever dealt with. He is very friendly and helpful in all aspects of the service that is performed. I definitely rate Dave at the top!!!!

3
★★★★★

Dave McKinney in my opinion is the best service manager I have ever dealt with. He is very friendly and helpful in all aspects of the service that is performed. I definitely rate Dave at the top!!!!

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We cannot say how much we appreciated the way we were treated by our salesman, Chad Nesselhauf, as well as the entire Lexus staff.
Chad was professional as well as friendly and made us feel very comfortable. He explained everything very clearly and helped us to understand every aspect of the new Lexus. We will recommend Germain to all our friends as well as telling them to give Chad a call.
Thankyou for a great experience!

5
★★★★★

We cannot say how much we appreciated the way we were treated by our salesman, Chad Nesselhauf, as well as the entire Lexus staff.
Chad was professional as well as friendly and made us feel very comfortable. He explained everything very clearly and helped us to understand every aspect of the new Lexus. We will recommend Germain to all our friends as well as telling them to give Chad a call.
Thankyou for a great experience!

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Sales Person: Lu Gani\r
professional/knowledgeable/excellent people skills/1-10 scale - Ten\r
\r
Business Manager: Roger Roberts\r
see above comments

3
★★★★★

Sales Person: Lu Gani\r
professional/knowledgeable/excellent people skills/1-10 scale - Ten\r
\r
Business Manager: Roger Roberts\r
see above comments

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My recent service couldn't have been handled better! Dave McKinney is not only knowledgeable, but very friendly, courteous, and extremely helpful. Everyone in the service area is friendly and helpful as well.\r
\r
Because of good service

3
★★★★★

My recent service couldn't have been handled better! Dave McKinney is not only knowledgeable, but very friendly, courteous, and extremely helpful. Everyone in the service area is friendly and helpful as well.\r
\r
Because of good service

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We again had great service from Lexus on our 120,000 mile service. Our representative was Nathan Gosline and he handled our needs with the excellent care that we've come to expect from Lexus. Thank you.\r
\r
Ralph & Caren Pfaff

3
★★★★★

We again had great service from Lexus on our 120,000 mile service. Our representative was Nathan Gosline and he handled our needs with the excellent care that we've come to expect from Lexus. Thank you.\r
\r
Ralph & Caren Pfaff

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I recently purchased a new Lexus NX sport from your dealership. Our salesman Frank Smith treated us very professionally and fairly. Frank took a lot of time with us to go over the functions of the car. This is the second car we have

3
★★★★★

I recently purchased a new Lexus NX sport from your dealership. Our salesman Frank Smith treated us very professionally and fairly. Frank took a lot of time with us to go over the functions of the car. This is the second car we have

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I took my 1999 LS 400 Lexus to Germain Lexus for a through inspection before I drove the car back North. My service consultant was Dave McKinney. He thoroughly reviewed with me the things that had to be done (and there were several) and

3
★★★★★

I took my 1999 LS 400 Lexus to Germain Lexus for a through inspection before I drove the car back North. My service consultant was Dave McKinney. He thoroughly reviewed with me the things that had to be done (and there were several) and

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I took my car into Meade Lexus in Naples. The entire experience was great! My service advisor, Beverly Coppola, was excellent. She explained everything that was being done to my car, answered every question I had, and has such an

3
★★★★★

I took my car into Meade Lexus in Naples. The entire experience was great! My service advisor, Beverly Coppola, was excellent. She explained everything that was being done to my car, answered every question I had, and has such an

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Went in for the routine 10K oil change. Alyson Chatham could not have been more helpful or pleasant. I inquired about several concerns with my Lexus and Alyson walked me right through them - in the end my concerns were unwarranted and

3
★★★★★

Went in for the routine 10K oil change. Alyson Chatham could not have been more helpful or pleasant. I inquired about several concerns with my Lexus and Alyson walked me right through them - in the end my concerns were unwarranted and

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When I drove down to the Cape Coral-Naples area I knew that my Lexus would be hitting its regular oil change maintenance mark. This has happened to me before but I knew there were two Lexus dealers near me so I had no worries. However,

3
★★★★★

When I drove down to the Cape Coral-Naples area I knew that my Lexus would be hitting its regular oil change maintenance mark. This has happened to me before but I knew there were two Lexus dealers near me so I had no worries. However,

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I received excellent advice from Beverly Cuppola. She took the time to explain timing on some service issues. I felt she as very interested in helping me out.

3
★★★★★

I received excellent advice from Beverly Cuppola. She took the time to explain timing on some service issues. I felt she as very interested in helping me out.

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John McCloskey was professional, polite, and very customer focused.\r
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Well done. I'm glad that I will be doing service at Germain going forward.\r
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Randy Fisher

3
★★★★★

John McCloskey was professional, polite, and very customer focused.\r
\r
Well done. I'm glad that I will be doing service at Germain going forward.\r
\r
Randy Fisher

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Charles Koenig and General Manager David Camposano worked through major issues in the transition of my 2 vehicles, in the midst of a difficult situation. Both men earned my trust and continuing business. I also love the car wash 3 blocks

3
★★★★★

Charles Koenig and General Manager David Camposano worked through major issues in the transition of my 2 vehicles, in the midst of a difficult situation. Both men earned my trust and continuing business. I also love the car wash 3 blocks

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Dawn Slanec was our service representative and she was extremely courteous and professional. She patiently explained what the work involved would be along with the expected wait time as well as an estimate of the costs involved. Definitely

3
★★★★★

Dawn Slanec was our service representative and she was extremely courteous and professional. She patiently explained what the work involved would be along with the expected wait time as well as an estimate of the costs involved. Definitely

.

Danny Rusinick was very helpful for our most recent Lexus service. He even took extra time to reapply a sticker on our window for special service at future dates.\r
\r
Very pleased with the attention to detail in reviewing necessary

3
★★★★★

Danny Rusinick was very helpful for our most recent Lexus service. He even took extra time to reapply a sticker on our window for special service at future dates.\r
\r
Very pleased with the attention to detail in reviewing necessary

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Our experience has always been excellent ( prior experience) . This latest was enhanced greatly by the help by our sales rep Mr. Brett Shields. Brett Shields was expert in the process and a pleasure to be with. His attitude and follow up

3
★★★★★

Our experience has always been excellent ( prior experience) . This latest was enhanced greatly by the help by our sales rep Mr. Brett Shields. Brett Shields was expert in the process and a pleasure to be with. His attitude and follow up

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This is the second Lexus I have bought at Germain Lexus of Naples.
Peter (Piotr Michalak) was the sales person in both cases. Once again I am very satisfied with the sales process. Peter is fair, easy to work with and very knowledgeable. I definitely plan on buying my next Lexus from him.

5
★★★★★

This is the second Lexus I have bought at Germain Lexus of Naples.
Peter (Piotr Michalak) was the sales person in both cases. Once again I am very satisfied with the sales process. Peter is fair, easy to work with and very knowledgeable. I definitely plan on buying my next Lexus from him.

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.

Nathan Gosline was informative and helpful. I do not know how Nathan or the service could have been better.\r
\r
Robert Peck

3
★★★★★

Nathan Gosline was informative and helpful. I do not know how Nathan or the service could have been better.\r
\r
Robert Peck

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Danny Rusinik did a great job. A knowledgable and pleasant young man. You can be proud of him. He encouraged me to do a 60,000 mile service a bit before it was due, but made his reasoning clear and was soft-sell, which was much appreciated.

3
★★★★★

Danny Rusinik did a great job. A knowledgable and pleasant young man. You can be proud of him. He encouraged me to do a 60,000 mile service a bit before it was due, but made his reasoning clear and was soft-sell, which was much appreciated.

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I Have purchased many a vehicle from Germain over the years. As a matter of fact I bought two new ones in the last week alone. An nx200t and a eh300 hybrid. I bought both of these through Lu Gani who helped me make two great deals in the

3
★★★★★

I Have purchased many a vehicle from Germain over the years. As a matter of fact I bought two new ones in the last week alone. An nx200t and a eh300 hybrid. I bought both of these through Lu Gani who helped me make two great deals in the

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I recently brought my 2010 Lexus IS 250 C to Germain Lexus for its 45K service. Dave Mckinney was my service advisor. The service check revealed several unexpected problems. Dave provided a very clear and thorough explanation of what

3
★★★★★

I recently brought my 2010 Lexus IS 250 C to Germain Lexus for its 45K service. Dave Mckinney was my service advisor. The service check revealed several unexpected problems. Dave provided a very clear and thorough explanation of what

.

We have a 2006 RX330 and the dash was cracking, I contacted John Mc Closkey and he contacted Lexus they were going to pay 1/2 . John ordered the part and by the time it came in there was a recall, so we ended up not paying for the service

3
★★★★★

We have a 2006 RX330 and the dash was cracking, I contacted John Mc Closkey and he contacted Lexus they were going to pay 1/2 . John ordered the part and by the time it came in there was a recall, so we ended up not paying for the service

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I am a snow bird but keep two cars (both Lexus) here in Naples year around. While neither car gets lots of mileage I make it a point to bring the cars in for service at least once a year. For the past several years my service advisor has

3
★★★★★

I am a snow bird but keep two cars (both Lexus) here in Naples year around. While neither car gets lots of mileage I make it a point to bring the cars in for service at least once a year. For the past several years my service advisor has

.

My husband and I recently bought a Lexus RX at Germain Lexus of Naples. Miguel Diaz-granada was our salesperson. We were both very favorably impressed with his thorough knowledge of the car and his personal admiration for the superior

3
★★★★★

My husband and I recently bought a Lexus RX at Germain Lexus of Naples. Miguel Diaz-granada was our salesperson. We were both very favorably impressed with his thorough knowledge of the car and his personal admiration for the superior

.

Lutfu Gani of Germain Lexus is a knowledgeable and helpful sales person. This is the 4th Lexus we have purchased. If there is a problem Germain will get it fixed. We are thinking of buying another Lexus from Germain later this year and

3
★★★★★

Lutfu Gani of Germain Lexus is a knowledgeable and helpful sales person. This is the 4th Lexus we have purchased. If there is a problem Germain will get it fixed. We are thinking of buying another Lexus from Germain later this year and

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We found our first visit with with Germain Lexus of Naples very pleasant and low-key. Jason Lauer, our salesman, was exceptional regarding his professionalism, knowledge of the ES 350 and the process needed to finalize the deal. Mike

3
★★★★★

We found our first visit with with Germain Lexus of Naples very pleasant and low-key. Jason Lauer, our salesman, was exceptional regarding his professionalism, knowledge of the ES 350 and the process needed to finalize the deal. Mike

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I was so very favorably impressed with Sales Associate Fred Webley and Finance Director Mike Lawson at Germain Lexus in 2013 that I bought another car from the same two in 2014, Great Dealership!

3
★★★★★

I was so very favorably impressed with Sales Associate Fred Webley and Finance Director Mike Lawson at Germain Lexus in 2013 that I bought another car from the same two in 2014, Great Dealership!

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Took RX350 in for oil change. Carrie Rickard advised me that the car was very close to the 15,000 mile service. She offered to reschedule or she could take care of it now. Since it was only a few hundred miles short it made sense to

3
★★★★★

Took RX350 in for oil change. Carrie Rickard advised me that the car was very close to the 15,000 mile service. She offered to reschedule or she could take care of it now. Since it was only a few hundred miles short it made sense to

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I have been a customer of Germain Lexus for several years and have always found them to be concerned with meeting and exceeding expectations. Over this time I have had Paul Green as my service advisor. Paul is always cordial and upbeat. He has been responsive in addressing any issues or concerns in an expediitous and professional manner.

5
★★★★★

I have been a customer of Germain Lexus for several years and have always found them to be concerned with meeting and exceeding expectations. Over this time I have had Paul Green as my service advisor. Paul is always cordial and upbeat. He has been responsive in addressing any issues or concerns in an expediitous and professional manner.

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.

We took our RX350 into Germain because of a slow leak in a tire. When the problem was discovered and we were invited to take a look under the car, our Service Advisor, Dave McKinney turned my visit into a win-win. When Dave realized our

3
★★★★★

We took our RX350 into Germain because of a slow leak in a tire. When the problem was discovered and we were invited to take a look under the car, our Service Advisor, Dave McKinney turned my visit into a win-win. When Dave realized our

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I had my Lexus 350RX serviced for its 15,000 mile checkup. Alyson Chatham was very helpful and knowledgeable. It was a pleasure to work with her. Nancy Ahlgren

3
★★★★★

I had my Lexus 350RX serviced for its 15,000 mile checkup. Alyson Chatham was very helpful and knowledgeable. It was a pleasure to work with her. Nancy Ahlgren

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I had a service last Thursday October 9 at Germain Lexus of Naples and I was very satisfied from the service of Dan Rosinick Thanks mr & mrs Di Biase

3
★★★★★

I had a service last Thursday October 9 at Germain Lexus of Naples and I was very satisfied from the service of Dan Rosinick Thanks mr & mrs Di Biase

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John Mccloskey was a pleasure to deal with. He was professional, yet friendly. He very clearly explained the service that was to be done and the price I was expected to pay (to the penny!). He also told me how long the service should take (I waited in the customer lounge area) and he was correct within minutes (they were done about five minutes sooner than he expected). Nice job John!

5
★★★★★

John Mccloskey was a pleasure to deal with. He was professional, yet friendly. He very clearly explained the service that was to be done and the price I was expected to pay (to the penny!). He also told me how long the service should take (I waited in the customer lounge area) and he was correct within minutes (they were done about five minutes sooner than he expected). Nice job John!

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I was contacted by several Lexus dealers over the past few months and was offered many alternatives to my request; however, Brittany Smith contacted me as soon as the car with my exact specifications arrived. Shortly after, I spoke to

3
★★★★★

I was contacted by several Lexus dealers over the past few months and was offered many alternatives to my request; however, Brittany Smith contacted me as soon as the car with my exact specifications arrived. Shortly after, I spoke to

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Dan Rusinik is new to the service dept. at Germain Lexus. I need to add that he is a great asset to this dealership. I've bought Toyotas and leased Lexus from Rick and Bob's dealerships from 1983. Keep up the great work, Dan. You are caring, understanding of customers' needs and do a fantastic jobs making service painless!!!

5
★★★★★

Dan Rusinik is new to the service dept. at Germain Lexus. I need to add that he is a great asset to this dealership. I've bought Toyotas and leased Lexus from Rick and Bob's dealerships from 1983. Keep up the great work, Dan. You are caring, understanding of customers' needs and do a fantastic jobs making service painless!!!

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I recently relocated to SW FL and needed a Lexus dealership to address a repetitive but inconsistent steering issue I was experiencing with my 2010 Lexus IS 250C. Shawn Chapman was recommended by a trusted neighbor. Shawn was courteous,

3
★★★★★

I recently relocated to SW FL and needed a Lexus dealership to address a repetitive but inconsistent steering issue I was experiencing with my 2010 Lexus IS 250C. Shawn Chapman was recommended by a trusted neighbor. Shawn was courteous,

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Chuck Koenig is the best. He took care of us and was patient with us with all our questions. The dealership is top rated. I would recommend anyone to check out Germain Lexus and Chuck.

5
★★★★★

Chuck Koenig is the best. He took care of us and was patient with us with all our questions. The dealership is top rated. I would recommend anyone to check out Germain Lexus and Chuck.

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Recently I went fior a regular oil chane.. And as usual .. Dave McKinney was very accommodating and professional..he is someone I can talk to regarding the performance of my car.... Keep up the good work! Germaine Lexus for choosing the

3
★★★★★

Recently I went fior a regular oil chane.. And as usual .. Dave McKinney was very accommodating and professional..he is someone I can talk to regarding the performance of my car.... Keep up the good work! Germaine Lexus for choosing the

.

My service at Germaine Lexus was very efficient and quickly performed as always. Shawn Chapman is always professional and very attentive when my car needs servicing. Highly recommend !

3
★★★★★

My service at Germaine Lexus was very efficient and quickly performed as always. Shawn Chapman is always professional and very attentive when my car needs servicing. Highly recommend !

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With Beverly Coppola as my service representative, I know that I will be taken care of in an excellent, courteous and professional manner. She manages to exceed my expectations each time I bring my car in for service. Beverly sets an

3
★★★★★

With Beverly Coppola as my service representative, I know that I will be taken care of in an excellent, courteous and professional manner. She manages to exceed my expectations each time I bring my car in for service. Beverly sets an

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Last minute service requested and immediate service granted !!!!!

3
★★★★★

Last minute service requested and immediate service granted !!!!!

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Germain Lexus exceeds average on customer service, pront attention, and great waiting experience at a comfortable Lobby with a delicious Capuccino!
Our Germain Lexus service person, Beverly Coppola, was outstanding today and also has been in the past. On top of having a nice personality, she is informed, fast, and of professional manners. Thanks!

5
★★★★★

Germain Lexus exceeds average on customer service, pront attention, and great waiting experience at a comfortable Lobby with a delicious Capuccino!
Our Germain Lexus service person, Beverly Coppola, was outstanding today and also has been in the past. On top of having a nice personality, she is informed, fast, and of professional manners. Thanks!

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Message from Germain Lexus of Naples

Home of the Platinum Club. Platinum Club membership benefits include free car washes, free oil changes, free Lexus loaner cars and more! The Germain Lexus Platinum Club was created exclusively for our customers. As a member of the Platinum Club, you will receive free lifetime oil changes and free car washes. For as long as you own the car, your oil changes and car washes are free at Germain Lexus of Naples. Club members also can use free service loaner cars.

More about Germain Lexus of Naples

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Body Shop.

 

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