Billy Howell Ford Lincoln, Inc

★★★★☆
  • 1805 Atlanta Hwy

    Cumming, GA 30040

    Map & Directions
  • 770-887-2311

Automotive

Automotive
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Mall of Georgia Ford

4525 Nelson Brogdon Blvd. Buford, GA

3.5 8
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We purchased a car from them and were happy with the dealer, although their discounting was less than all the other Ford dealers in the area. We then went to purchase another vehicle and it was a lousy experience.

The trade-in was low balled so much that it was an insult to my intelligence. The trade-in evaluator managed to cherry pick listings from hole in the wall, side of the road used car shop dealers from several states away where these cars go for less and didn't even select the right vehicle. He managed to skip over all the comps in metro Atlanta that completely vindicated the price that I was looking for in the trade-in. I had to hear every cliche in the book from him and the salesman, who I thought was very good the first time around, but this time, he was very indifferent and seemed to be more concerned about his next customer.

It also doesn't help when you attempt to show them prices from the competitors and instead of matching the price, he just tells you they are liars. The problem is, every single competitor had a better price. A car salesperson calling another dealer a liar is humorous in its own right.

They've certainly lost our business and others that we know.

1
★☆☆☆☆

We purchased a car from them and were happy with the dealer, although their discounting was less than all the other Ford dealers in the area. We then went to purchase another vehicle and it was a lousy experience.

The trade-in was low balled so much that it was an insult to my intelligence. The trade-in evaluator managed to cherry pick listings from hole in the wall, side of the road used car shop dealers from several states away where these cars go for less and didn't even select the right vehicle. He managed to skip over all the comps in metro Atlanta that completely vindicated the price that I was looking for in the trade-in. I had to hear every cliche in the book from him and the salesman, who I thought was very good the first time around, but this time, he was very indifferent and seemed to be more concerned about his next customer.

It also doesn't help when you attempt to show them prices from the competitors and instead of matching the price, he just tells you they are liars. The problem is, every single competitor had a better price. A car salesperson calling another dealer a liar is humorous in its own right.

They've certainly lost our business and others that we know.

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I cannot say I had good service experience from BillY Hoell Ford .I have bought many cars from them but I was very annoyed at charges of 860.00 for set plus and HT wiring on a Mercury. I managed to get this down after confrontation to $660 dollars, I cannot recommend this company as I bought Ford 500 and they could never fix this unit for vibration problems . Once burnt is enough and Repair for replacing spark plugs was rip off.

1
★☆☆☆☆

I cannot say I had good service experience from BillY Hoell Ford .I have bought many cars from them but I was very annoyed at charges of 860.00 for set plus and HT wiring on a Mercury. I managed to get this down after confrontation to $660 dollars, I cannot recommend this company as I bought Ford 500 and they could never fix this unit for vibration problems . Once burnt is enough and Repair for replacing spark plugs was rip off.

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great service. honest and friendly employees. always prompts in repairs. enjoy going there and getting work done

5
★★★★★

great service. honest and friendly employees. always prompts in repairs. enjoy going there and getting work done

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Great place, great people, great experience..Go have your car serviced, purchase a part or two. Or get that new car you been wanting you are sure to have a great experience.

5
★★★★★

Great place, great people, great experience..Go have your car serviced, purchase a part or two. Or get that new car you been wanting you are sure to have a great experience.

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Wow, what a great shopping experience. The staff was so friendly and great to my family. The office staff went beone the call of duty to help me.

5
★★★★★

Wow, what a great shopping experience. The staff was so friendly and great to my family. The office staff went beone the call of duty to help me.

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I bought my current car here. The salesmen was accommodating and was not the least bit pushy. I priced cars on the internet before visiting a dealership and feel like I got a very good deal on my Fusion. I love the car, too!!

5
★★★★★

I bought my current car here. The salesmen was accommodating and was not the least bit pushy. I priced cars on the internet before visiting a dealership and feel like I got a very good deal on my Fusion. I love the car, too!!

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Buyer beware!!!! We were very disappointed in our dealings with the used car department. After being assured they inspected the brakes on our 16 year olds first truck we ended up replacing pads and rotors in less than 800 miles. Anything to get the deal.

0
★☆☆☆☆

Buyer beware!!!! We were very disappointed in our dealings with the used car department. After being assured they inspected the brakes on our 16 year olds first truck we ended up replacing pads and rotors in less than 800 miles. Anything to get the deal.

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I really liked the way the employees treated me and my son at Billy Howells Ford. I feel their prices are among the average in this area. From the minute we got out of our vehicle they were extremely polite. Instead of having us walk around in the heat they shuttled us around in a golf cart, which was a plus to us.

5
★★★★★

I really liked the way the employees treated me and my son at Billy Howells Ford. I feel their prices are among the average in this area. From the minute we got out of our vehicle they were extremely polite. Instead of having us walk around in the heat they shuttled us around in a golf cart, which was a plus to us.

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Message from Billy Howell Ford Lincoln, Inc

Family Owned and Operated Since 1977!

More about Billy Howell Ford Lincoln, Inc

Welcome to Billy Howell Ford Lincoln! Located in Cumming, GA, Billy Howell Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Billy Howell Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 770-887-2311 for your No-Obligation Internet Price Quote from our Internet Department.

 

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