Arizona Leather Interiors-PERMANENTLY CLOSED

★☆☆☆☆
  • 840 Ernest W Barrett Pkwy NW 494

    Kennesaw, GA 30144

    Map & Directions
  • 770-499-0308

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I bought my sofa when they first opened their store and was one of the first customers. When my sofa was delivered ( 8 weeks later) it had a tag on it saying made by Omnia furniture so I went online to see what that was all about. The store told me they made everything in Arizona and so does their website. They lie telling you they make the furniture themselves. Omnia Furniture in Chino California makes it all about 3 miles from the Mexican border. (I wonder if any Americans are actually making the furniture?) Arizona Leather is a retailer, not a manufacturer as they claim. No different then Rooms to Go or Macys. I wanted to buy from the factory directly since my last furniture purchase was made from a local leather company that manufacturers in Atlanta GA. Obviously buying direct from the manufacturer gets you more for your money. I thought I would get the same thing as they led me to believe and pay less. Not only is it more expensive then the local place but the construction is average at best and lacking at least 3 or 4 key things that make the local company a lot better then this place. I wish I had gone back to the place I bought my first set from but with the economy being the way it is I wanted to save a coupe of hundred dollars. Since my purchase at Arizona, the other leather store sent me sale flyers selling it for less then I bought it for from Arizona. I should have done my homework ahead of time. You can buy everything they make online for much less. Its called the Kathy Ireland collection by Omnia Leather. I strongly regret my decision now especially since the local place makes a much better product and has a better warranty and now they are even selling it for less. I feel lied to and misled. Very dishonest sales tactic. My opinion is stay away from this store and buy from the local leather manufacturer that builds it right in our own back yard.

To make matters worse, I called the store to complain about my experience and they told me I was out of luck and received what I paid for. In my opinion, I paid to much for what I received and they did not want to do anything for me. Bottom line is they did not care I had been lied to.

1
★☆☆☆☆

I bought my sofa when they first opened their store and was one of the first customers. When my sofa was delivered ( 8 weeks later) it had a tag on it saying made by Omnia furniture so I went online to see what that was all about. The store told me they made everything in Arizona and so does their website. They lie telling you they make the furniture themselves. Omnia Furniture in Chino California makes it all about 3 miles from the Mexican border. (I wonder if any Americans are actually making the furniture?) Arizona Leather is a retailer, not a manufacturer as they claim. No different then Rooms to Go or Macys. I wanted to buy from the factory directly since my last furniture purchase was made from a local leather company that manufacturers in Atlanta GA. Obviously buying direct from the manufacturer gets you more for your money. I thought I would get the same thing as they led me to believe and pay less. Not only is it more expensive then the local place but the construction is average at best and lacking at least 3 or 4 key things that make the local company a lot better then this place. I wish I had gone back to the place I bought my first set from but with the economy being the way it is I wanted to save a coupe of hundred dollars. Since my purchase at Arizona, the other leather store sent me sale flyers selling it for less then I bought it for from Arizona. I should have done my homework ahead of time. You can buy everything they make online for much less. Its called the Kathy Ireland collection by Omnia Leather. I strongly regret my decision now especially since the local place makes a much better product and has a better warranty and now they are even selling it for less. I feel lied to and misled. Very dishonest sales tactic. My opinion is stay away from this store and buy from the local leather manufacturer that builds it right in our own back yard.

To make matters worse, I called the store to complain about my experience and they told me I was out of luck and received what I paid for. In my opinion, I paid to much for what I received and they did not want to do anything for me. Bottom line is they did not care I had been lied to.

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Business Response:

Arizona Leather advocates the constructive use of social media outlets, allowing customers to share experiences both good and bad with others searching for useful information. Unfortunately, social media also gives opportunity to deceive. We are unable to locate a customer in our data base that matches the name used in the review. This review in our opinion is from one of our competitors using social media as propaganda. To test our belief this review is fabricated and written by someone who never purchased our furniture, Arizona Leather proposes the following. Louis S, at your convenience please contact me directly. Arizona Leather would like to present you this offer. We will buy back your furniture at the price you paid and spend an equal amount buying you new leather furniture from the store or manufacturer of your choice. Arizona Leather is a factory direct producer of American made custom leather furniture. We pride ourselves in offering the best leather furniture available, backed by a lifetime guaranty. Our customer service is second to none, we encourage you to visit our store to feel the difference and write a review. jimriedl@arizonaleather.com

Message from Arizona Leather Interiors-PERMANENTLY CLOSED

All of our styles are engineered with comfort in mind. Come see for yourself and feel the difference.

More about Arizona Leather Interiors-PERMANENTLY CLOSED

American made factory direct custom leather furniture. Any style, any color, any configuration.

 

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