Peninsula Spa Chicago Hotels

★★★★☆
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  • 108 East Superior Street

    Chicago, IL 60611

    Cross street: Michigan Avenue

    Map & Directions
  • 866-215-6641

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I had a wonderful spa experience at The Peninsula Spa. I got a massage and have never felt so relaxed in my life.

3
★★★★★

I had a wonderful spa experience at The Peninsula Spa. I got a massage and have never felt so relaxed in my life.

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A full 5 star hotel in every way.

Best service.

Best rooms.

Best ballroom.

Best bar.

Best ambience.

Best balcony/lookout area.

Truly a spectacular hotel. Stay 1 night here and you will not want to go back home and you will wish your bank account had more in it to fund a several nights getaway in the Windy City.

It is close to everything important unlike the Trump International which is in the middle of nowhere.

Unlike the Ritz Carlton, the Pen has far better rooms. And the bathrooms are modern and elegant - the Ritz Chicago has bathtubs with a shower curtain.... come on!

Probably at the level of the Four Seasons Chicago or better.

2
★★★★★

A full 5 star hotel in every way.

Best service.

Best rooms.

Best ballroom.

Best bar.

Best ambience.

Best balcony/lookout area.

Truly a spectacular hotel. Stay 1 night here and you will not want to go back home and you will wish your bank account had more in it to fund a several nights getaway in the Windy City.

It is close to everything important unlike the Trump International which is in the middle of nowhere.

Unlike the Ritz Carlton, the Pen has far better rooms. And the bathrooms are modern and elegant - the Ritz Chicago has bathtubs with a shower curtain.... come on!

Probably at the level of the Four Seasons Chicago or better.

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Getting your eyebrows done by Tina is better than a facelift! She is amazing.
Tina is Chicago's best kept secert. I have not found anyone this good at eyebrows since I lived in London.
The Peninsula Spa is one of the best city spas in the country. The service and attention to detail is flawless, the staff well trained and responsive and the ambience pleasant and soothing. In addition the Spa draws on the Peninsula hotel so that they can accomodate any special need - diet, baby-sitting, reservations, quick suit press, send a fax - whatever.

2
★★★★★

Getting your eyebrows done by Tina is better than a facelift! She is amazing.
Tina is Chicago's best kept secert. I have not found anyone this good at eyebrows since I lived in London.
The Peninsula Spa is one of the best city spas in the country. The service and attention to detail is flawless, the staff well trained and responsive and the ambience pleasant and soothing. In addition the Spa draws on the Peninsula hotel so that they can accomodate any special need - diet, baby-sitting, reservations, quick suit press, send a fax - whatever.

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This was my first time getting a massage at Peninsula by ESPA. It was awesome. My massage therapist, Donald, was really something else. He discussed with me prior to the massage on what we should really work on. I was feeling really stressed and tired, but all that went away after my hour with him. He had suggested Aromatherapy mixed with a little deep tissue for my back. It really made me feel really relieved afterward. Before the massage, I got to relax in their lounge area and even take a steam. Everyone was very friendly and I can't wait to go back!

2
★★★★★

This was my first time getting a massage at Peninsula by ESPA. It was awesome. My massage therapist, Donald, was really something else. He discussed with me prior to the massage on what we should really work on. I was feeling really stressed and tired, but all that went away after my hour with him. He had suggested Aromatherapy mixed with a little deep tissue for my back. It really made me feel really relieved afterward. Before the massage, I got to relax in their lounge area and even take a steam. Everyone was very friendly and I can't wait to go back!

Pros: Great Massage!

Cons: None

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Let me just start off by saying that I am a spa junkie. I have been to practically every spa in Chicago and I would definitely vot The Peninsula Spa #1. From the moment you step out of the elevator you feel like you are in another world. Whenever I am there I am greeted by happy smiling faces and receive the greatest customer service.

I recently had a 90 minute Aromatherapy massage with Andrea and a manicure with Mylinh. Both services were completely five star. I think my favorite part of this spa is their relaxation lounge. They have these amazing reclining beds that make you not want to leave. My massage was completely relaxing. As I tell everyone, you must do ninety minutes. Sixty minutes just does not cut it anymore! My manicure was top notch as well. I love all of the ESPA products they use. I was surprised to learn they are the only vendor that carries them in Chicago.

As always I only have great things to say about this place. I wish I could come here every day!

2
★★★★★

Let me just start off by saying that I am a spa junkie. I have been to practically every spa in Chicago and I would definitely vot The Peninsula Spa #1. From the moment you step out of the elevator you feel like you are in another world. Whenever I am there I am greeted by happy smiling faces and receive the greatest customer service.

I recently had a 90 minute Aromatherapy massage with Andrea and a manicure with Mylinh. Both services were completely five star. I think my favorite part of this spa is their relaxation lounge. They have these amazing reclining beds that make you not want to leave. My massage was completely relaxing. As I tell everyone, you must do ninety minutes. Sixty minutes just does not cut it anymore! My manicure was top notch as well. I love all of the ESPA products they use. I was surprised to learn they are the only vendor that carries them in Chicago.

As always I only have great things to say about this place. I wish I could come here every day!

Pros: Relaxation Lounge, Quality of Service, Ambiance

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The spa is beautiful it was my first time there and I was really impressed. I had a pedicure with Amy. Not only was it a wonderful pedicure , she was so friendly and sweet she instantly made me feel like I was talking to someone I have know for years. She is a gem ! I I will be back soon.

2
★★★★★

The spa is beautiful it was my first time there and I was really impressed. I had a pedicure with Amy. Not only was it a wonderful pedicure , she was so friendly and sweet she instantly made me feel like I was talking to someone I have know for years. She is a gem ! I I will be back soon.

Pros: relaxing spa - friendly , sincere staff

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I have been to this spa twice, and both times were just fantastic. I have been to about 8 different spas in the Chicago area as well as a few others around the world, so I have a good feeling for what it should be like. For a Hotel Spa and being in the City, this is about as good as it can get.

My treatments were a while ago, but I recommend my first massage, an Uplifting Mint Ceremony. It was heaven!

2
★★★★★

I have been to this spa twice, and both times were just fantastic. I have been to about 8 different spas in the Chicago area as well as a few others around the world, so I have a good feeling for what it should be like. For a Hotel Spa and being in the City, this is about as good as it can get.

My treatments were a while ago, but I recommend my first massage, an Uplifting Mint Ceremony. It was heaven!

Pros: Talented Techs, Relaxation Lounge, Helpful staff, & elegant

Cons: Expensive, too many stairs

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I have stayed at many four star hotels and the Peninsula Chicago was very impressive. The staff at this hotel was without comparison. Anything that I needed I could pick up the phone and have it within minutes or someone else would be able to help me with my arrangements.

2
★★★★★

I have stayed at many four star hotels and the Peninsula Chicago was very impressive. The staff at this hotel was without comparison. Anything that I needed I could pick up the phone and have it within minutes or someone else would be able to help me with my arrangements.

Pros: Impeccable Service

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Occasionally, my husband and I feel the need for a retreat but our busy lives don't permit long-distance travel. When the notion hits us, we sneak into a suite at The Peninsula and play like we're on vacation. I recommend the luxury and quality of the rooms, the spa, and restaurants. Quite good service, as well.

2
★★★★★

Occasionally, my husband and I feel the need for a retreat but our busy lives don't permit long-distance travel. When the notion hits us, we sneak into a suite at The Peninsula and play like we're on vacation. I recommend the luxury and quality of the rooms, the spa, and restaurants. Quite good service, as well.

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Every time I have visited this hotel, I have had a pleasant experience. I have only been to the spa once but it was a wonderful experience. I have visited the bar and Steve was a very friendly bartender. The atmosphere in the bar is extremely relaxing. I have enjoyed visiting this hotel. However, I have never stayed overnight so i don't know what the rooms are like. I can only imagine that the overnight stay would be a pleasure.

2
★★★★☆

Every time I have visited this hotel, I have had a pleasant experience. I have only been to the spa once but it was a wonderful experience. I have visited the bar and Steve was a very friendly bartender. The atmosphere in the bar is extremely relaxing. I have enjoyed visiting this hotel. However, I have never stayed overnight so i don't know what the rooms are like. I can only imagine that the overnight stay would be a pleasure.

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I went to the Peninsula twice for a facial and reflexology. I had Erin and she was amazing! I have sensitive skin and she ensured that I would not have adverse results by testing two products in small patches. Only then did she apply the products. She was super sweet and took her time. Next time I went, Erin was booked, so I got Isabelle.I explained to her about my skin and what Erin had done. She acted irritated and impatient and said that she did not have the time to do all that and its not what she does. She then acted quite rude and gave me attitude the whole time. Anyways, lesson learned. Avoid Isabelle and go to Erin!

2
★★★★☆

I went to the Peninsula twice for a facial and reflexology. I had Erin and she was amazing! I have sensitive skin and she ensured that I would not have adverse results by testing two products in small patches. Only then did she apply the products. She was super sweet and took her time. Next time I went, Erin was booked, so I got Isabelle.I explained to her about my skin and what Erin had done. She acted irritated and impatient and said that she did not have the time to do all that and its not what she does. She then acted quite rude and gave me attitude the whole time. Anyways, lesson learned. Avoid Isabelle and go to Erin!

Pros: Ambiance, Service with Erin

Cons: Service with Isabelle

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I had the most amazing experience at the Peninsula Spa. The entire spa staff was extremely helpful and made my experience one I will not forget. I had the Ama Releasing Massage. I am a seasoned spa goer and it was so refreshing to find a spa that actually has services that I have never received. The facility was beautiful and they truely paid attention to every detail. I live in Chicago and will definitely be back! Amazing spa!!!

2
★★★★★

I had the most amazing experience at the Peninsula Spa. The entire spa staff was extremely helpful and made my experience one I will not forget. I had the Ama Releasing Massage. I am a seasoned spa goer and it was so refreshing to find a spa that actually has services that I have never received. The facility was beautiful and they truely paid attention to every detail. I live in Chicago and will definitely be back! Amazing spa!!!

Pros: Fantastic therapist, unique treatment, beautiful spa

Cons: I wish I could go every day!

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Where do I begin? I went to this spa for my 30th birthday for a facial and reflexology. While Shanna was giving me reflexology she sat at the bottom by my feet texting on her phone. When I tried to sit up she hid the phone and claimed it was a timer. I complained to the manager and did get a gift certificate, but upon return months later found out Shanna is still working here. At $155 for reflexology is it unreasonable to ask that the technician put her phone down? I've never heard of this before! When I went back the girls up front were so stupid they charged me 11% sales tax on an item I bought. This spa is very pricey, but filled with complete idiots who make what should be a nice, relaxing experience, completely miserable. Relaxing at home would be nicer than ever entering this spa again! Avoid it.

0
★☆☆☆☆

Where do I begin? I went to this spa for my 30th birthday for a facial and reflexology. While Shanna was giving me reflexology she sat at the bottom by my feet texting on her phone. When I tried to sit up she hid the phone and claimed it was a timer. I complained to the manager and did get a gift certificate, but upon return months later found out Shanna is still working here. At $155 for reflexology is it unreasonable to ask that the technician put her phone down? I've never heard of this before! When I went back the girls up front were so stupid they charged me 11% sales tax on an item I bought. This spa is very pricey, but filled with complete idiots who make what should be a nice, relaxing experience, completely miserable. Relaxing at home would be nicer than ever entering this spa again! Avoid it.

Cons: Technicians text message while giving reflexolgy--at $155 a service! Very bad!

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My wife and I reserved a birthday weekend away at the Peninsula, with the intent on indulging in spa treatment. Regardless of their reputation, don't be fooled. What CAN be done, isn't necessarily what WILL be done. Reserving a Saturday or Sunday hour-long massage proved to be impossible. Even for guests of the hotel in the dead of winter. I called three weeks prior, and the only available times were 8 am and 6:30 pm. For both days. Clearly the spa is not for hotel guests, but for the locals who can wait out a protracted queue. Like maybe a month or more. Also, as readers off CitySearch know, the chef at the hotel restaurant, "Avenues" has left and is starting his own restaurant in River North. One more reason to bypass the over-rated Peninsula Hotel. Definitely a 1980's product.

1
★★☆☆☆

My wife and I reserved a birthday weekend away at the Peninsula, with the intent on indulging in spa treatment. Regardless of their reputation, don't be fooled. What CAN be done, isn't necessarily what WILL be done. Reserving a Saturday or Sunday hour-long massage proved to be impossible. Even for guests of the hotel in the dead of winter. I called three weeks prior, and the only available times were 8 am and 6:30 pm. For both days. Clearly the spa is not for hotel guests, but for the locals who can wait out a protracted queue. Like maybe a month or more. Also, as readers off CitySearch know, the chef at the hotel restaurant, "Avenues" has left and is starting his own restaurant in River North. One more reason to bypass the over-rated Peninsula Hotel. Definitely a 1980's product.

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Lame. Called to make a reservation for the weekend spa and was told that the spa was only open "to the public" M-Thursday. They really should note that on the website and citysearch should note it as well. If you are a not a guest tough luck.

0
★☆☆☆☆

Lame. Called to make a reservation for the weekend spa and was told that the spa was only open "to the public" M-Thursday. They really should note that on the website and citysearch should note it as well. If you are a not a guest tough luck.

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I have gone to this spa everytime I'm in Chicago and have loved it. Great service and ambiance. I hadn't been there in awhile, but went in for a facial. Apparently, they switched skin care lines from the last time I had been in and and I tried a Brightening Facial. The esthetician was wonderful and I was very relaxed. Unfortunately, I experienced a horrible reaction from something in the products. Sad, because I never had this happen at previous visits.

1
★★★☆☆

I have gone to this spa everytime I'm in Chicago and have loved it. Great service and ambiance. I hadn't been there in awhile, but went in for a facial. Apparently, they switched skin care lines from the last time I had been in and and I tried a Brightening Facial. The esthetician was wonderful and I was very relaxed. Unfortunately, I experienced a horrible reaction from something in the products. Sad, because I never had this happen at previous visits.

Pros: Great technician

Cons: Broke out after treatment

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One thing I can vouch for is the consistency of quality that the Peninsula hotel/spas offer. I've been to 3 Peninsula locations and haven't been disappointed yet. The spa experience @ the Peninsula is what a spa experience should be... luxurious, relaxing, accommodating, and well-appointed ... the facilities and decor were classic and extremely luxurious - I appreciated the attention to detail in terms of appealing to sight, sound, touch, and taste - spacious locker rooms and traditional roman/rain showers, luxurious white furnishings, fragrant flowers everywhere, ambient music, fruit waters and nuts everywhere, and plenty of staff members to jump to attention when you so much as nod. The massage therapist was very attentive, talented, and not talkative, the massage room was spacious and well-appointed, and the massage/aromatherapy products they used were appealing to the senses. The facialist was wonderfully old-school; excellent facial process and massage technique, products were applied and well-steamed, and thorough extraction/cleansing. Although the pedicurist could have been a bit more thorough, she was very good and the results were consistent. I highly recommend it if luxury, attention, and service is more important than price.

2
★★★★☆

One thing I can vouch for is the consistency of quality that the Peninsula hotel/spas offer. I've been to 3 Peninsula locations and haven't been disappointed yet. The spa experience @ the Peninsula is what a spa experience should be... luxurious, relaxing, accommodating, and well-appointed ... the facilities and decor were classic and extremely luxurious - I appreciated the attention to detail in terms of appealing to sight, sound, touch, and taste - spacious locker rooms and traditional roman/rain showers, luxurious white furnishings, fragrant flowers everywhere, ambient music, fruit waters and nuts everywhere, and plenty of staff members to jump to attention when you so much as nod. The massage therapist was very attentive, talented, and not talkative, the massage room was spacious and well-appointed, and the massage/aromatherapy products they used were appealing to the senses. The facialist was wonderfully old-school; excellent facial process and massage technique, products were applied and well-steamed, and thorough extraction/cleansing. Although the pedicurist could have been a bit more thorough, she was very good and the results were consistent. I highly recommend it if luxury, attention, and service is more important than price.

Pros: incredibly luxurious, consistently solid service, classic spa surroundings, good value

Cons: a bit pricy and gets booked up quickly

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I've been all over the world and had the distinct pleasure of staying at some of the finest places on this small planet and this, my friends, is not one of them! First, if I run into Jennifer Aniston one more time after she's had a "break up" I'm going to scream! The rooms I've stayed in leave me asking myself why I even bother staying here, but the music in the lobby keeps me coming back. Very nice live ensemble that have me thinking of the time I saw John Tesh perform Chariots of Fire at the 1984 Olympics in LA. Breathtaking!! The staff is nice and the food is SCRUMPTIOUS:):) I give the Peninsula a rating of two and one half stars...

1
★★☆☆☆

I've been all over the world and had the distinct pleasure of staying at some of the finest places on this small planet and this, my friends, is not one of them! First, if I run into Jennifer Aniston one more time after she's had a "break up" I'm going to scream! The rooms I've stayed in leave me asking myself why I even bother staying here, but the music in the lobby keeps me coming back. Very nice live ensemble that have me thinking of the time I saw John Tesh perform Chariots of Fire at the 1984 Olympics in LA. Breathtaking!! The staff is nice and the food is SCRUMPTIOUS:):) I give the Peninsula a rating of two and one half stars...

Pros: At least its downtown

Cons: Jennifer Aniston

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Yes, the prices are stratospheric. But the service here is beyond compare. From the hotel rooms to the restaurants to the pool/spa, everything is simply top-notch. the staff is always around, but they know to keep just enough distance -- in other words, they're helpful, not annoying.

2
★★★★★

Yes, the prices are stratospheric. But the service here is beyond compare. From the hotel rooms to the restaurants to the pool/spa, everything is simply top-notch. the staff is always around, but they know to keep just enough distance -- in other words, they're helpful, not annoying.

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The hotel captures a somewhat regal essence, with very posh amenities. The guest rooms are designed with the hotel connoisseurs taste in mind. From very spacious arrangments and impeccable service, to a very delightful menu this hotel manages to capture it all! It is very much a scene for the affluent traveler, so make sure to brush up on your well-to-do vernacular. None-the-less, worth every penny!

2
★★★★★

The hotel captures a somewhat regal essence, with very posh amenities. The guest rooms are designed with the hotel connoisseurs taste in mind. From very spacious arrangments and impeccable service, to a very delightful menu this hotel manages to capture it all! It is very much a scene for the affluent traveler, so make sure to brush up on your well-to-do vernacular. None-the-less, worth every penny!

Pros: Incredible rooms!, Outstanding service, Great dining

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This is the best hotel in Chicago if you can afford it. The room we had to be the best room I have ever stayed in, considering I have been at 4seasons/ritz/drake/

2
★★★★★

This is the best hotel in Chicago if you can afford it. The room we had to be the best room I have ever stayed in, considering I have been at 4seasons/ritz/drake/

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The spa lacked detail to make the experience worth the money. I had high expectations because the hotel executes so well. The spa did not pamper your senses which I expect of a top spa. There were no flowers in the locker room. The retro fitted spa ignored the ceilings (at which you stare during your treatments). They were form drop in boards that reminded me of my elementary school. The layout is very broken up and not conducive to lounging without constant traffic. The menu is from the hotel. It is not spa centric and was hard to find a vegetarian dish or light lunch. They actually had burgers on the menu. The facial was good however lacked detail as well. I had the cleansing facial and came out with mascara lines under my eyes. A common spa oversight but should not happen in a top spa.

0
★☆☆☆☆

The spa lacked detail to make the experience worth the money. I had high expectations because the hotel executes so well. The spa did not pamper your senses which I expect of a top spa. There were no flowers in the locker room. The retro fitted spa ignored the ceilings (at which you stare during your treatments). They were form drop in boards that reminded me of my elementary school. The layout is very broken up and not conducive to lounging without constant traffic. The menu is from the hotel. It is not spa centric and was hard to find a vegetarian dish or light lunch. They actually had burgers on the menu. The facial was good however lacked detail as well. I had the cleansing facial and came out with mascara lines under my eyes. A common spa oversight but should not happen in a top spa.

Pros: friendly people, good location

Cons: lacked detail, choppy layout, small

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amazing service and the best hotel bar around... hands down. There is nothing like the Peninsula and it's a must visit for all my out of town guests! The Chocolate buffet is unreal and a definite must for lovers of all things chocolate. Great place for a date, you'll feel like royalty!

2
★★★★★

amazing service and the best hotel bar around... hands down. There is nothing like the Peninsula and it's a must visit for all my out of town guests! The Chocolate buffet is unreal and a definite must for lovers of all things chocolate. Great place for a date, you'll feel like royalty!

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I had a spa day at the Peninsula Spa and I felt the services and customer service were very lacking of what a spa on Michigan avenue can provide.
I am a hairstylist and I believe I know what good service entails. My green tea body wrap was rushed and not properly applied . My nail services were horrilbe. The nail tech talked about her personal problems the whole time and the next day my polish chiped right off. My facial was the only acceptable service.

0
★☆☆☆☆

I had a spa day at the Peninsula Spa and I felt the services and customer service were very lacking of what a spa on Michigan avenue can provide.
I am a hairstylist and I believe I know what good service entails. My green tea body wrap was rushed and not properly applied . My nail services were horrilbe. The nail tech talked about her personal problems the whole time and the next day my polish chiped right off. My facial was the only acceptable service.

Pros: facials

Cons: , expensive, nail services

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Went there last Saturaday night after hearing wonderful things. The bar was packed and smoke filled. Waited one and a half hours for the "chocolate" bar after we were told it would be half hour. EVERYONE on staff was rude ans snotty. We left after complaining. Went to get car. Waited 35 mins for the valet to return, and the car had EXTRA miles on it. Where did they park? Wrigley Field? NEVER AGAIN!

1
★★☆☆☆

Went there last Saturaday night after hearing wonderful things. The bar was packed and smoke filled. Waited one and a half hours for the "chocolate" bar after we were told it would be half hour. EVERYONE on staff was rude ans snotty. We left after complaining. Went to get car. Waited 35 mins for the valet to return, and the car had EXTRA miles on it. Where did they park? Wrigley Field? NEVER AGAIN!

Cons: , over priced, rude staff

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No wonder Zagat rated this hotel #1 in the U.S.: service and amenities are top notch, the in-room technology is 21st century (just try the TV atop your bathtub which mutes automatically when oyu pick up the phone...). And you don' have to go out to grab a bite: two of the best restaurants in town, Avenues and Shanghai Terrace, are right off your Lobby.

2
★★★★★

No wonder Zagat rated this hotel #1 in the U.S.: service and amenities are top notch, the in-room technology is 21st century (just try the TV atop your bathtub which mutes automatically when oyu pick up the phone...). And you don' have to go out to grab a bite: two of the best restaurants in town, Avenues and Shanghai Terrace, are right off your Lobby.

Pros: Location, Top Restaurants, Beautiful rooms

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We stayed here for a week in October. Beautiful place. Pricey, but generally worth it. One big goof - the concierege took my husband's order for flowers but never delivered them. NOt exactly what you'd expect from a 5 star hotel. Food is a little weird; great spa; nice lobby. Much friendlier toward infants than you might expect. Room was nice; great bathroom.

2
★★★★☆

We stayed here for a week in October. Beautiful place. Pricey, but generally worth it. One big goof - the concierege took my husband's order for flowers but never delivered them. NOt exactly what you'd expect from a 5 star hotel. Food is a little weird; great spa; nice lobby. Much friendlier toward infants than you might expect. Room was nice; great bathroom.

Pros: spa, bathroom, location

Cons: expensive, bad concierege, weird food

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I love this hotel. The service is wonderful and the rooms are lovely. The lobby area is a stunning placed to have tea or lunch. I liked the bar, but it was very smoky and crowded by the time we left. I have been here several times, and never disappointed--oh, and don't forget to check out the pool--what a view.

2
★★★★☆

I love this hotel. The service is wonderful and the rooms are lovely. The lobby area is a stunning placed to have tea or lunch. I liked the bar, but it was very smoky and crowded by the time we left. I have been here several times, and never disappointed--oh, and don't forget to check out the pool--what a view.

Pros: Service, Service, everything else

Cons: price

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The hotel is gorgeous, unfortunately we had the WORST service. RUDE person said our suite was not ready but I had called 2 times to confirm it was ready early. The people we were travelling with got a suite 30 seconds before us. Then when asking to speak to a manager, voila! Suite available. The desk clerk was VERY rude. Manager was nice though. It was our wedding weekend and my fiance sent flowers and they were delivered to the hotel at 8am and had not made it to the room by 10am so getting flowers before I left for the church was ruined. THEN, over an hour to get a bottle of champagne to the room? Once calling the manager it was 3 mins later. How can a hotel charge $700 a night and only have the managers be nice? They need some work.

2
★★★★☆

The hotel is gorgeous, unfortunately we had the WORST service. RUDE person said our suite was not ready but I had called 2 times to confirm it was ready early. The people we were travelling with got a suite 30 seconds before us. Then when asking to speak to a manager, voila! Suite available. The desk clerk was VERY rude. Manager was nice though. It was our wedding weekend and my fiance sent flowers and they were delivered to the hotel at 8am and had not made it to the room by 10am so getting flowers before I left for the church was ruined. THEN, over an hour to get a bottle of champagne to the room? Once calling the manager it was 3 mins later. How can a hotel charge $700 a night and only have the managers be nice? They need some work.

Cons: service

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From the point you enter this establishment it is impeccable and everyone gets the Royal Treatment. Want to spend a weekend feeling special and living a luxurious lifestyle this is the place. While everything is state of the art hi-tech the service from everyone was something special and unique. We compared this with other 4-5 star Hotels while visiting and none of the others compared. Want a taste of how the other half lives - this is it! This is now our Chicago Home.

2
★★★★★

From the point you enter this establishment it is impeccable and everyone gets the Royal Treatment. Want to spend a weekend feeling special and living a luxurious lifestyle this is the place. While everything is state of the art hi-tech the service from everyone was something special and unique. We compared this with other 4-5 star Hotels while visiting and none of the others compared. Want a taste of how the other half lives - this is it! This is now our Chicago Home.

Pros: Polished & Clean, Genuine A+ Service, Beautiful Surrounding

Cons: NONE

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Truly one of the finest hotels in Chicago. Stayed there over the fourth of July and had an excellent stay. And the best part was they had a special that weekend that made it the cheapest of the big four (Four Seasons, Ritz, Park Hyatt, Peninsula).

2
★★★★★

Truly one of the finest hotels in Chicago. Stayed there over the fourth of July and had an excellent stay. And the best part was they had a special that weekend that made it the cheapest of the big four (Four Seasons, Ritz, Park Hyatt, Peninsula).

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I stayed at the Peninsula over Memorial Day weekend, and everything was a wonderful as I'd imagined! Yes, it's expensive, but comparing it to other similar-level properties on Michigan Avenue, it's less expensive and the rooms are much bigger.
The Grand Deluxe room we had included a separate changing area, an enormous bathroom, and a beautiful bedroom with a comfortable sitting area. There are THREE phones in the bathroom, including a speakerphone by the huge tub (which also has a TV). Service was doting but not annoying.
The hotel is somewhat family-friendly; there were many well-behaved children enjoying the rooftop indoor pool, and dining in the lobby restaurant. But I don't know of any planned events to give the parents some "alone time."

2
★★★★★

I stayed at the Peninsula over Memorial Day weekend, and everything was a wonderful as I'd imagined! Yes, it's expensive, but comparing it to other similar-level properties on Michigan Avenue, it's less expensive and the rooms are much bigger.
The Grand Deluxe room we had included a separate changing area, an enormous bathroom, and a beautiful bedroom with a comfortable sitting area. There are THREE phones in the bathroom, including a speakerphone by the huge tub (which also has a TV). Service was doting but not annoying.
The hotel is somewhat family-friendly; there were many well-behaved children enjoying the rooftop indoor pool, and dining in the lobby restaurant. But I don't know of any planned events to give the parents some "alone time."

Pros: Excellent Service, Beautiful large rooms, Great views

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I haven't actually stayed here, but I've dined here a few times and hung out in the bar, and wow, what a palace. Brand new and completely luxurious--and very, very, very expensive.

2
★★★★★

I haven't actually stayed here, but I've dined here a few times and hung out in the bar, and wow, what a palace. Brand new and completely luxurious--and very, very, very expensive.

 

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