Glenbrook Dodge Chrysler Jeep

★★★★★
  • 100 W Coliseum Blvd

    Fort Wayne, IN 46805

    Map & Directions
  • 260-579-4713

About Glenbrook Dodge Chrysler Jeep

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  • Auto Dealers
Details
  • Chrysler-Plymouth
  • Dodge
  • Jeep
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Hours
M-F 7:30am-8pm, Sa 8am-8pm, Su 8am-4pm

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Glenbrook Dodge Chrysler Jeep

100 W Coliseum Blvd Fort Wayne, IN

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New Cars at Glenbrook Dodge Chrysler Jeep
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    .

    Great work I will let friends and family know. I truly recommend this company to everyone The whole staff was great as well . Thank you again.

    5
    ★★★★★

    Great work I will let friends and family know. I truly recommend this company to everyone The whole staff was great as well . Thank you again.

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    .

    Bought a new car from there in June and very happy what I just bought!!! Will be back if I ever need another car.

    5
    ★★★★★

    Bought a new car from there in June and very happy what I just bought!!! Will be back if I ever need another car.

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    .

    They take good care of their customer. If I needed to buy a car I would buy from them. Thank you again!

    5
    ★★★★★

    They take good care of their customer. If I needed to buy a car I would buy from them. Thank you again!

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    .

    I pulled into the parking lot to look (or drool) not expecting to take a test drive...but that is exactly what I did. They listened to what my concerns were and went about trying to match my needs. COULD have driven away with an Italian hottie that evening; however, I chose to sleep on it and get my head around the deal. In the meantime, they found an even better alternative for me...and we signed the paperwork the following day. Very comfortable with them...didn't push those add-ons like some dealerships do (and then make you feel GUILTY for not buying them). There were a few 'dings' in the paint that I pointed out and those should be taken care of shortly when the factory-paint arrives. Actually...I have a warm and fuzzy feeling about the entire staff...looked like they were having fun yet getting things done. Comfortable!

    5
    ★★★★★

    I pulled into the parking lot to look (or drool) not expecting to take a test drive...but that is exactly what I did. They listened to what my concerns were and went about trying to match my needs. COULD have driven away with an Italian hottie that evening; however, I chose to sleep on it and get my head around the deal. In the meantime, they found an even better alternative for me...and we signed the paperwork the following day. Very comfortable with them...didn't push those add-ons like some dealerships do (and then make you feel GUILTY for not buying them). There were a few 'dings' in the paint that I pointed out and those should be taken care of shortly when the factory-paint arrives. Actually...I have a warm and fuzzy feeling about the entire staff...looked like they were having fun yet getting things done. Comfortable!

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    .

    We loved Terel! He was so friendly and happy to work with us, and you normally don't get that with the usual suspects at the dealerships. It is really nice to find someone who seems like they were concerned about our vehicle buying experience. He was patient, very knowledgable, and it was a real treat to work with him. Other employees that we've consulted in the past were not so pleasant at times (such as the the people who work in the bullpen in the corner), and we were blown away by Terel's dedication to us as customers. You have a real gem here, Glenbrook, and even though ours sales manager seemed to try and throw him under the bus by saying that he quoted us wrong (we know you were trying to get the most money you could), Terel needs to be recognized for his valiant effort. This salesman is one in a million, don't lose this one.

    5
    ★★★★★

    We loved Terel! He was so friendly and happy to work with us, and you normally don't get that with the usual suspects at the dealerships. It is really nice to find someone who seems like they were concerned about our vehicle buying experience. He was patient, very knowledgable, and it was a real treat to work with him. Other employees that we've consulted in the past were not so pleasant at times (such as the the people who work in the bullpen in the corner), and we were blown away by Terel's dedication to us as customers. You have a real gem here, Glenbrook, and even though ours sales manager seemed to try and throw him under the bus by saying that he quoted us wrong (we know you were trying to get the most money you could), Terel needs to be recognized for his valiant effort. This salesman is one in a million, don't lose this one.

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    .

    I came in originally to look at a Chrysler 300M. After talking with Terel for a while and looking at a few different options, I came across a 2010 Dodge Charger, black, 4 door, awesome mileage and super cold air. I had to take it for a ride. So I did. I'm in the final stages of getting financed and everyone has been wonderful. I'm so happy I decided to stop in here and I'm completely satisfied with my purchase and the help I had with the process. These guys are truly the best. Thank you!!!!

    5
    ★★★★★

    I came in originally to look at a Chrysler 300M. After talking with Terel for a while and looking at a few different options, I came across a 2010 Dodge Charger, black, 4 door, awesome mileage and super cold air. I had to take it for a ride. So I did. I'm in the final stages of getting financed and everyone has been wonderful. I'm so happy I decided to stop in here and I'm completely satisfied with my purchase and the help I had with the process. These guys are truly the best. Thank you!!!!

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    .

    The whole team at Glenbrook were just awesome and treated my father and myself with the utmost of respect and courteously. I would recommend them to any one and have since the purchase of our new car. We love the Durango it rides like a dream. We will never go anywhere else for a vehicle.

    5
    ★★★★★

    The whole team at Glenbrook were just awesome and treated my father and myself with the utmost of respect and courteously. I would recommend them to any one and have since the purchase of our new car. We love the Durango it rides like a dream. We will never go anywhere else for a vehicle.

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    .

    This was a completely pleasant buying experience. It felt really good not to be hassled or treated poorly. The whole experience was comforting and the feeling we got from all employees was our best interest is at heart. The best of all, our salesman, Rafael Woods, was kind and concerned for us. He played no games. Rafael test drove us on a vehicle we could afford and it was the car we bought. Our new Jeep Grand Cherokee Laredo is perfect down to the color. The dealership asked us for no concessions, just accomplished what we asked. We would recommend Glenbrook Dodge Jeep to anyone. They cared about us. Thank you to all at the dealership.

    5
    ★★★★★

    This was a completely pleasant buying experience. It felt really good not to be hassled or treated poorly. The whole experience was comforting and the feeling we got from all employees was our best interest is at heart. The best of all, our salesman, Rafael Woods, was kind and concerned for us. He played no games. Rafael test drove us on a vehicle we could afford and it was the car we bought. Our new Jeep Grand Cherokee Laredo is perfect down to the color. The dealership asked us for no concessions, just accomplished what we asked. We would recommend Glenbrook Dodge Jeep to anyone. They cared about us. Thank you to all at the dealership.

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    .

    They went above and beyond in helping me select a car that met all of my needs (and wants) while staying in my price range. They stayed well after closing time to ensure the "deal was done" and endured many phone calls from my father making sure the car met his approval. The Glenbrook Dodge team is great and I look forward to purchasing another vehicle from them in the future - for now my 2013 Avenger is perfect!

    5
    ★★★★★

    They went above and beyond in helping me select a car that met all of my needs (and wants) while staying in my price range. They stayed well after closing time to ensure the "deal was done" and endured many phone calls from my father making sure the car met his approval. The Glenbrook Dodge team is great and I look forward to purchasing another vehicle from them in the future - for now my 2013 Avenger is perfect!

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    .

    "I want to say thank god for a dealership like this!!! To make a long story short, we were on our way home from Nashville TN, when our van just quit running. (11:30 pm) we contacted our insurance company who eventually got us to a hotel (3:00 am) 4 miles up the road. I should add here that my wife,who is disabled , my elderly mother, and my daughter and her boyfriend are with me. 9:00 am I call the insurance towing company, and get PLAYED OFF, ""we'll call you back when we can get to you"" good hands!!!!!!!!!! ha!!!! I decided to catch a cab back out to where the van was to see if I could get it running, nope! it's dead. we decided to give up on the insurance and find a towing company on our own. my wife had found Parker towing , Who suggested that we have the van towed to Glenbrook Dodge Chrysler Jeep Fiat. Thank God , Parker towing picked up me and the van, while Glenbrook sent a shuttle over to pick up the rest of my family. As we pull into the dealership I see my family waiting in the waiting area. They actually look as though they are being pampered. I spoke to Roger Ake, told him what I thought was wrong, and he promptly had the van diagnosed ( computer melt down on the coil driver ) he explained that the part had to be ordered and they couldn't get it until morning. then he offered to get us a rental car, which we accepted. I drove my family the rest of the way home (100 miles). one good nights sleep later and Roger called saying that the van was fixed. so I drove back and picked it up. I am usually happy with just running, but on my way home I notice that this van not only runs, it runs better than it ever has, along with a few bonus's. The cruise control now works and it seems to drive straighter than ever. I just want to thank all of the service counter and tech crew for showing us the compassion and understanding that we deserve, for giving us peace of mind and generally taking care of us, in this very stressful situation. If I lived closer I would bring my vehicle to Glenbrook every time I needed something done.( they have some great deals)
    and the next time I'm in the market for a new vehicle, I'll be sure to shop here first."

    5
    ★★★★★

    "I want to say thank god for a dealership like this!!! To make a long story short, we were on our way home from Nashville TN, when our van just quit running. (11:30 pm) we contacted our insurance company who eventually got us to a hotel (3:00 am) 4 miles up the road. I should add here that my wife,who is disabled , my elderly mother, and my daughter and her boyfriend are with me. 9:00 am I call the insurance towing company, and get PLAYED OFF, ""we'll call you back when we can get to you"" good hands!!!!!!!!!! ha!!!! I decided to catch a cab back out to where the van was to see if I could get it running, nope! it's dead. we decided to give up on the insurance and find a towing company on our own. my wife had found Parker towing , Who suggested that we have the van towed to Glenbrook Dodge Chrysler Jeep Fiat. Thank God , Parker towing picked up me and the van, while Glenbrook sent a shuttle over to pick up the rest of my family. As we pull into the dealership I see my family waiting in the waiting area. They actually look as though they are being pampered. I spoke to Roger Ake, told him what I thought was wrong, and he promptly had the van diagnosed ( computer melt down on the coil driver ) he explained that the part had to be ordered and they couldn't get it until morning. then he offered to get us a rental car, which we accepted. I drove my family the rest of the way home (100 miles). one good nights sleep later and Roger called saying that the van was fixed. so I drove back and picked it up. I am usually happy with just running, but on my way home I notice that this van not only runs, it runs better than it ever has, along with a few bonus's. The cruise control now works and it seems to drive straighter than ever. I just want to thank all of the service counter and tech crew for showing us the compassion and understanding that we deserve, for giving us peace of mind and generally taking care of us, in this very stressful situation. If I lived closer I would bring my vehicle to Glenbrook every time I needed something done.( they have some great deals)
    and the next time I'm in the market for a new vehicle, I'll be sure to shop here first."

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    .

    "Thank you, I had very nice experience buying my new car. Was very easy, I had a good time, everything was easy, quick, and pleasant.
    Thank you again"

    5
    ★★★★★

    "Thank you, I had very nice experience buying my new car. Was very easy, I had a good time, everything was easy, quick, and pleasant.
    Thank you again"

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    .

    They were very helpful in our decision to buy our jeep. He was aware of our situation and made it easier for us. We would defiantly recommend him to friends and family.

    5
    ★★★★★

    They were very helpful in our decision to buy our jeep. He was aware of our situation and made it easier for us. We would defiantly recommend him to friends and family.

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    .

    Our 2010 Jeep Is great,the service is great. Cool dealership with great deals!

    5
    ★★★★★

    Our 2010 Jeep Is great,the service is great. Cool dealership with great deals!

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    .

    We had a great salesman. I would recomend Dominic to anyone.

    5
    ★★★★★

    We had a great salesman. I would recomend Dominic to anyone.

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    .

    Roberta at GDCJ breaks the mold of typical car sales person. She is helpful, sincere and doesn't make one want to run the other direction. =-)

    5
    ★★★★★

    Roberta at GDCJ breaks the mold of typical car sales person. She is helpful, sincere and doesn't make one want to run the other direction. =-)

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    .

    I have been pleased with the van we got a year ago. Thanks for the great service!

    5
    ★★★★★

    I have been pleased with the van we got a year ago. Thanks for the great service!

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    .

    Nick Castile Rocks! I would recommend all my friends to visit these guys!

    5
    ★★★★★

    Nick Castile Rocks! I would recommend all my friends to visit these guys!

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    .

    Never used their sales department, but their service department is great! We are always getting coupons in the mail for oil changes, tire rotations, alignments, etc. It's also nice to be able to get in there without having to make an appointment (oil changes). We will keep going back there!

    5
    ★★★★★

    Never used their sales department, but their service department is great! We are always getting coupons in the mail for oil changes, tire rotations, alignments, etc. It's also nice to be able to get in there without having to make an appointment (oil changes). We will keep going back there!

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    .

    Looked at several dealers around but Glenbrook dodge is the only one who called me back and took me seriously, they really gave me a great deal melissa poore was amazing, she took her time with us and even dealt with our crazy life, she showed us multiple cars and finally fell in love with a dart. . She showed us a brand new 2013 orange dart and we left the same day with it, 0 down and amazing monthly payment, she impressed us so much that 2 days later we came back traded in my husband and got a 2011 jeep patriot, once again amazing monthly payments and was so understanding on how hard yet exciting for my husband to trade in his car he bought with iraq money. We not only praise her and the car lot but is bringing our friends who's looking for cars to her! Thanks again Glenbrook dodge and Melissa poore!

    5
    ★★★★★

    Looked at several dealers around but Glenbrook dodge is the only one who called me back and took me seriously, they really gave me a great deal melissa poore was amazing, she took her time with us and even dealt with our crazy life, she showed us multiple cars and finally fell in love with a dart. . She showed us a brand new 2013 orange dart and we left the same day with it, 0 down and amazing monthly payment, she impressed us so much that 2 days later we came back traded in my husband and got a 2011 jeep patriot, once again amazing monthly payments and was so understanding on how hard yet exciting for my husband to trade in his car he bought with iraq money. We not only praise her and the car lot but is bringing our friends who's looking for cars to her! Thanks again Glenbrook dodge and Melissa poore!

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    .

    I had no idea at first if We would even be able to work out a deal for what I wanted and needed as far as a new car! Thanks to Avery Veazey, I have a great, reliable car that is exactly what I wanted and needed!! He was very courteous and patient with me while I was waiting to talk to my husband on his breaks! Please please please! If you need a new car please go see Avery at Glenbrook Dodge Chrysler Jeep!! Thanks again Avery!! :)

    5
    ★★★★★

    I had no idea at first if We would even be able to work out a deal for what I wanted and needed as far as a new car! Thanks to Avery Veazey, I have a great, reliable car that is exactly what I wanted and needed!! He was very courteous and patient with me while I was waiting to talk to my husband on his breaks! Please please please! If you need a new car please go see Avery at Glenbrook Dodge Chrysler Jeep!! Thanks again Avery!! :)

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    .

    You really should check out the new 4x4 Dodge Trucks, and the Challengers are Beautiful here!! Best to talk to Steve Bufink or Ryan Tuttle!!!!

    5
    ★★★★★

    You really should check out the new 4x4 Dodge Trucks, and the Challengers are Beautiful here!! Best to talk to Steve Bufink or Ryan Tuttle!!!!

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    .

    They take good care of there customer. if I needed to buy a car I would buy from them.

    5
    ★★★★★

    They take good care of there customer. if I needed to buy a car I would buy from them.

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    .

    Nick Castillo was great to deal with. I would buy a new jeep from him again. The problem was we thought we were financed and we did alot of improvements to the jeep to make it our own. A month would go buy nothing, had to get a new paper plate. Another month, nothing. 5 months went by. That's when Matt McKibben got involved. He got us approved but we had to put $2100 more dollars down on top of the $2500 we already put down. after the 2nd signing we went home and noticed we had signed up for a extended warranty for almost $2100. what??? I called,text and left alot of messages and after a month I canceled the extended warranty myself. The warranty company sent the money to the dealership. I went into the dealership to inquire about were that money would go (i was hoping to use it towards my down payment. That when Mike Spitler told me I messed everything up and i should have called (I called and texed so much i felt like a stalker) He Mike said he was going to send the money to the finance company. He was on the phone to the accounting department 3 times. It really sounded like I was going to be able to use it but he wouldn't do it. Yes we got our Jeep but it was a pain in the butt

    1
    ★☆☆☆☆

    Nick Castillo was great to deal with. I would buy a new jeep from him again. The problem was we thought we were financed and we did alot of improvements to the jeep to make it our own. A month would go buy nothing, had to get a new paper plate. Another month, nothing. 5 months went by. That's when Matt McKibben got involved. He got us approved but we had to put $2100 more dollars down on top of the $2500 we already put down. after the 2nd signing we went home and noticed we had signed up for a extended warranty for almost $2100. what??? I called,text and left alot of messages and after a month I canceled the extended warranty myself. The warranty company sent the money to the dealership. I went into the dealership to inquire about were that money would go (i was hoping to use it towards my down payment. That when Mike Spitler told me I messed everything up and i should have called (I called and texed so much i felt like a stalker) He Mike said he was going to send the money to the finance company. He was on the phone to the accounting department 3 times. It really sounded like I was going to be able to use it but he wouldn't do it. Yes we got our Jeep but it was a pain in the butt

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    .

    I bought my second car from them last week, and I couldn't be happier. Another smooth process. I will definitely be bringing the car here for service when the time comes.

    5
    ★★★★★

    I bought my second car from them last week, and I couldn't be happier. Another smooth process. I will definitely be bringing the car here for service when the time comes.

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    0 out of 1 people found this review helpful.

    .

    Glenbrook was the best I have ever worked with. They went out of their way to make sure I was happy with my purchase. They pulled several vehicles that I was interested in all side by side so I could compare and stayed 2 hours past closing to work with me. I never felt pressured through out the process and I love my new Jeep! I have been to a lot a car dealership and I have never had a positive experience until now. I am a Glenbrook customer for life.

    5
    ★★★★★

    Glenbrook was the best I have ever worked with. They went out of their way to make sure I was happy with my purchase. They pulled several vehicles that I was interested in all side by side so I could compare and stayed 2 hours past closing to work with me. I never felt pressured through out the process and I love my new Jeep! I have been to a lot a car dealership and I have never had a positive experience until now. I am a Glenbrook customer for life.

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    0 out of 1 people found this review helpful.

    .

    They provided great customer service here. They were very patient and answered all of my questions about cars. They really cared about me getting into a car that was suitable for me and my needs.

    5
    ★★★★★

    They provided great customer service here. They were very patient and answered all of my questions about cars. They really cared about me getting into a car that was suitable for me and my needs.

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    0 out of 1 people found this review helpful.

    .

    I visited various dealerships and had a hard time getting approved for credit due to 0 credit score. Talked to Angel Bahena told him what kind of vehicle i was wishing for and he gave me various vehicles to choose from. I left in a 2010 dodge journey and with payments i'm comfortable with. Thanks Angel, and Matt comment the manager who made everything a painless experience. Whene everyone else said no they said yes!!

    5
    ★★★★★

    I visited various dealerships and had a hard time getting approved for credit due to 0 credit score. Talked to Angel Bahena told him what kind of vehicle i was wishing for and he gave me various vehicles to choose from. I left in a 2010 dodge journey and with payments i'm comfortable with. Thanks Angel, and Matt comment the manager who made everything a painless experience. Whene everyone else said no they said yes!!

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    0 out of 1 people found this review helpful.

    .

    My husband and I bought a great new Dodge for our quickly growing family. We got a great deal and had no problems during the whole process.

    5
    ★★★★★

    My husband and I bought a great new Dodge for our quickly growing family. We got a great deal and had no problems during the whole process.

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    0 out of 1 people found this review helpful.

    .

    Had a great experience dealing with this dealership. They have a really great selection and the entire staff is very knowledgeable. I look forward to recommending them.

    5
    ★★★★★

    Had a great experience dealing with this dealership. They have a really great selection and the entire staff is very knowledgeable. I look forward to recommending them.

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    0 out of 1 people found this review helpful.

    .

    I was looking for a new Chrysler 300 Limited and had been looking at various dealerships. Glenbrook has a huge inventory and a huge staff. This allowed me to get the exact vehicle I wanted (I traveled three hours each way - that's how good they are!). I worked with Joe Payton. Great guy - very friendly, not pushy and he worked up a great deal for me. Since I was coming from such a distance it was nice that we were able to work completely over the phone and ensure that the deal was great before I even started the drive. They easily beat any other dealer's offer and no haggling. Great experience, I highly recommend working with Joe and I couldn't be happier with my car. (The three hour drive on the way back - was MUCH more fun then on the way there since I had my new car).

    5
    ★★★★★

    I was looking for a new Chrysler 300 Limited and had been looking at various dealerships. Glenbrook has a huge inventory and a huge staff. This allowed me to get the exact vehicle I wanted (I traveled three hours each way - that's how good they are!). I worked with Joe Payton. Great guy - very friendly, not pushy and he worked up a great deal for me. Since I was coming from such a distance it was nice that we were able to work completely over the phone and ensure that the deal was great before I even started the drive. They easily beat any other dealer's offer and no haggling. Great experience, I highly recommend working with Joe and I couldn't be happier with my car. (The three hour drive on the way back - was MUCH more fun then on the way there since I had my new car).

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    0 out of 1 people found this review helpful.

    .

    Wow!! We just bought our first "Brand New" vehicle and what an awesome experience! I inquired over the internet and within the hour Joe Payton had called me back. He made buying this vehicle so simple. He didn't make me take the time to look at vehicles I didn't want or couldn't afford. He simply showed me the way to the ones I liked and was there to answer any and all questions. I never once felt any pressure and it was such a fun experience for our family (including our 9 year old daughter!!) I would recommend anyone considering buying a new vehicle to Give Joe Payton at Glenbrook Dodge a call! You wont be sorry!! We LOVE our new vehicle, thanks Joe for such a great experience and for putting up with my impatience that day! :)

    5
    ★★★★★

    Wow!! We just bought our first "Brand New" vehicle and what an awesome experience! I inquired over the internet and within the hour Joe Payton had called me back. He made buying this vehicle so simple. He didn't make me take the time to look at vehicles I didn't want or couldn't afford. He simply showed me the way to the ones I liked and was there to answer any and all questions. I never once felt any pressure and it was such a fun experience for our family (including our 9 year old daughter!!) I would recommend anyone considering buying a new vehicle to Give Joe Payton at Glenbrook Dodge a call! You wont be sorry!! We LOVE our new vehicle, thanks Joe for such a great experience and for putting up with my impatience that day! :)

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    0 out of 1 people found this review helpful.

    .

    Being a three-time GB Dodge vehicle customer, our experience with Mr. Matthews and Mr. Payton confirmed we came to the right place to find our new car.

    Mr. Payton and Mr. Matthews were very courteous, very patient, professional and genuinely cared that we find the right vehicle at the right price.

    They took the time to research and explain our options and Mr. Payton spent as much time as my wife needed in explaining the features and functions of her new vehicle before we left the dealership, as well as answering follow up questions after the sale.

    We give our experience with the Glenbrook Dodge team an A+!

    4
    ★★★★☆

    Being a three-time GB Dodge vehicle customer, our experience with Mr. Matthews and Mr. Payton confirmed we came to the right place to find our new car.

    Mr. Payton and Mr. Matthews were very courteous, very patient, professional and genuinely cared that we find the right vehicle at the right price.

    They took the time to research and explain our options and Mr. Payton spent as much time as my wife needed in explaining the features and functions of her new vehicle before we left the dealership, as well as answering follow up questions after the sale.

    We give our experience with the Glenbrook Dodge team an A+!

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    0 out of 1 people found this review helpful.

    .

    A great experience!!! Here is a review from a happy customer of Glenbrook Dodge, Chrysler, Jeep!!!! The dealership is a beauty!!! A GIANT american flag flies proudly on /Coliseum St. The actual building is a "glassy" architectural marvel and the interior is sparkling clean and smells like new cars (guys know that smell immediately)! Sarah and Chris M. helped me start the process (by phone) of choosing a new Dodge Ram 4 months before I actually decided. They were very attentive, asked pertinent questions and stayed in touch regularly! Chris (internet sales) followed up when I visited in person by letting me experience a new Ram on a Sunday!!! He informed me when he found out that my favorite color (hunter green) was now available (the day following my visit). I wanted to make this my truck. He kept me informed when the order was picked up, being built, painted, shipped by train from Mexico and then by truck to Ft. Wayne. He made sure I chose all the accessories I needed and was very accommodating when I was limited on time/days to come pick up my truck. He was very patient as he explained all the new features and spent 2 1/2 hours total with me on pick up day. John K (showroom sales) was very punctual in getting all the paperwork prepared and patient while I looked over my new vehicle. All 3 were very pleasant whenever I contacted them and when I arrived at the dealership in person. It was a very enjoyable and satisfying experience!!!! See, ordinary people can have a great car buying experience!!! The Glenbrook family has a new member!!!!

    5
    ★★★★★

    A great experience!!! Here is a review from a happy customer of Glenbrook Dodge, Chrysler, Jeep!!!! The dealership is a beauty!!! A GIANT american flag flies proudly on /Coliseum St. The actual building is a "glassy" architectural marvel and the interior is sparkling clean and smells like new cars (guys know that smell immediately)! Sarah and Chris M. helped me start the process (by phone) of choosing a new Dodge Ram 4 months before I actually decided. They were very attentive, asked pertinent questions and stayed in touch regularly! Chris (internet sales) followed up when I visited in person by letting me experience a new Ram on a Sunday!!! He informed me when he found out that my favorite color (hunter green) was now available (the day following my visit). I wanted to make this my truck. He kept me informed when the order was picked up, being built, painted, shipped by train from Mexico and then by truck to Ft. Wayne. He made sure I chose all the accessories I needed and was very accommodating when I was limited on time/days to come pick up my truck. He was very patient as he explained all the new features and spent 2 1/2 hours total with me on pick up day. John K (showroom sales) was very punctual in getting all the paperwork prepared and patient while I looked over my new vehicle. All 3 were very pleasant whenever I contacted them and when I arrived at the dealership in person. It was a very enjoyable and satisfying experience!!!! See, ordinary people can have a great car buying experience!!! The Glenbrook family has a new member!!!!

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    New, Used, Pre-Owned & Hybrid Vehicles, Service Center, Parts & Accessories, Detailing, Body Shop, Internet Access, Childrenβ??s Play Area, Courtesy Shuttle

     

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