Ownby, Libby K, Dvm - Allison Lane Animal Hospital

★★★★☆
  • 1660 Allison Ln

    Jeffersonville, IN 47130

    Map & Directions
  • 812-283-4910

About Ownby, Libby K, Dvm - Allison Lane Animal Hospital

Pets & Animals

Pets & Animals
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This is the worst vet ever. Stay away! They over vaccinated my dog. They constantly charge more than what they quote, and refuse to adjust the bill. Each office staff member has no idea what is going on. They cant explain the charges, and will lie through their teeth about previous quotes provided. The office manager told me that dogs are covered under HIPAA laws (UMM....HIPAA LAws are for humans!) and could not discuss my dogs account with me because only my husband was listed on the account. Funny thing is that I was able to pick up and pay for my dog only a month before?!?! I had to demand that she review previous paperwork, to which she discovered that I was actually listed on the account. Office manager also told me that by leaving my dog with them for boarding, I am authorizing them to perform any and all medical treatments that they decide are needed, without further consent.

1
★☆☆☆☆

This is the worst vet ever. Stay away! They over vaccinated my dog. They constantly charge more than what they quote, and refuse to adjust the bill. Each office staff member has no idea what is going on. They cant explain the charges, and will lie through their teeth about previous quotes provided. The office manager told me that dogs are covered under HIPAA laws (UMM....HIPAA LAws are for humans!) and could not discuss my dogs account with me because only my husband was listed on the account. Funny thing is that I was able to pick up and pay for my dog only a month before?!?! I had to demand that she review previous paperwork, to which she discovered that I was actually listed on the account. Office manager also told me that by leaving my dog with them for boarding, I am authorizing them to perform any and all medical treatments that they decide are needed, without further consent.

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There is no doubt these doctors care for our animals. When we lost one of our dogs a couple of years ago, the doctor was nearly in tears with me as I grieved the loss. That shows a lot of heart goes into their practice, and that is important to us.
We also like that they send in an assistance to help with the dogs during the exams, treatment, etc. They are all very good at their jobs and clearly also love the animals. My dogs actually are excited to go to the vet (of course, they are excited to go anywhere in the car). :-)
I highly recommend Allison Lane Animal Hospital.

2
★★★★★

There is no doubt these doctors care for our animals. When we lost one of our dogs a couple of years ago, the doctor was nearly in tears with me as I grieved the loss. That shows a lot of heart goes into their practice, and that is important to us.
We also like that they send in an assistance to help with the dogs during the exams, treatment, etc. They are all very good at their jobs and clearly also love the animals. My dogs actually are excited to go to the vet (of course, they are excited to go anywhere in the car). :-)
I highly recommend Allison Lane Animal Hospital.

Pros: Top notch animal hospital - they truly care

Cons: Possibly a little pricey, but they are all excellent vets

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The veterinarians and staff are extremely knowledgable and kind. The only downside is that they are very busy, and groomings have to be scheduled 3 weeks in advance.

2
★★★★★

The veterinarians and staff are extremely knowledgable and kind. The only downside is that they are very busy, and groomings have to be scheduled 3 weeks in advance.

 

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