Braids Inc

★★☆☆☆
  • 5009 Garrett Ave

    Beltsville, MD 20705

    Map & Directions
  • 301-931-3020

Personal Services

Personal Services
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Absolutely horrible! I wouldn't recommend this place to anyone. I decided to get microbraids one Friday afternoon, but before I went I informed them that my hair was short. They asked how short it was and I told them about 2" and I explained to them that previously I got a Rihanna hair cut earlier in the year around April - this was December 17, 2010, so I knew my hair was longer than that. When I got to the shop the lady massaged through my hair and checked out the length, I asked her if she could do it without a problem. Her response was "Definitely!" It took her 3 hours to complete my head and the back was half done. I requested she do it over or touch it up, they refused and told me if I want anything from them to take it to court. Now its not that serious but I did ask for the owner of the salon, the owner got on the phone and cursed me out because it was about the 3rd or 4th time I called because the male transporter kept telling me to call back to reschedule. Worst experience!!!

0
★☆☆☆☆

Absolutely horrible! I wouldn't recommend this place to anyone. I decided to get microbraids one Friday afternoon, but before I went I informed them that my hair was short. They asked how short it was and I told them about 2" and I explained to them that previously I got a Rihanna hair cut earlier in the year around April - this was December 17, 2010, so I knew my hair was longer than that. When I got to the shop the lady massaged through my hair and checked out the length, I asked her if she could do it without a problem. Her response was "Definitely!" It took her 3 hours to complete my head and the back was half done. I requested she do it over or touch it up, they refused and told me if I want anything from them to take it to court. Now its not that serious but I did ask for the owner of the salon, the owner got on the phone and cursed me out because it was about the 3rd or 4th time I called because the male transporter kept telling me to call back to reschedule. Worst experience!!!

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I had tree braid done there by Andrea and they looked alright. I came back so my daug could get box braids by Victoria. The braids looked nice but she made the braids too heavy for her hair as a result her hair was badly damaged when we removed the braids. Aside from that I was not happy with Gilberts customer service. He did not give me the discount as advised online when called about my daughters hair he made excuses and after looking at other salons they are grossly overpriced. While there other women were not satisifed either, he ignored their complaints and kept them waiting for hours even though they had appts. Some of the braiders were just plain unprofessioanl. I have found other braiders that do better work, have better customer service and are more reasonable. I can get tree braids with either HH or synthetic for $160-$180 that includes the hair. And it looks nice.I will not go back nor recommend them to others. My review won't deter others but I hope they look at other salons before giving them their money.

2
★★☆☆☆

I had tree braid done there by Andrea and they looked alright. I came back so my daug could get box braids by Victoria. The braids looked nice but she made the braids too heavy for her hair as a result her hair was badly damaged when we removed the braids. Aside from that I was not happy with Gilberts customer service. He did not give me the discount as advised online when called about my daughters hair he made excuses and after looking at other salons they are grossly overpriced. While there other women were not satisifed either, he ignored their complaints and kept them waiting for hours even though they had appts. Some of the braiders were just plain unprofessioanl. I have found other braiders that do better work, have better customer service and are more reasonable. I can get tree braids with either HH or synthetic for $160-$180 that includes the hair. And it looks nice.I will not go back nor recommend them to others. My review won't deter others but I hope they look at other salons before giving them their money.

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