The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait

★★★★☆
  • 7747 Old Georgetown Road

    Bethesda, MD 20814

    Map & Directions
  • 301-654-9699

About The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait

Categories
  • Jewelry
  • Custom Jewelry
  • Diamonds
  • Jewelry Repair Shops
  • Watches
  • Goldsmiths & Silversmiths
Details
  • Engagement Rings
  • GIA Diamonds
Hours
M-Sa 10am-6pm, Su 12pm-5pm
Emails
  • Customercare@jewelryexchange.com
Year Established
  • 1977
Keywords
  • Diamonds
  • Rings
  • Solitaires
  • Love
  • Engagement rings
  • Necklaces
  • Halo rings
  • Bracelets
  • Diamond rings
  • Loose diamonds
  • Bridal sets
  • Three stone rings
  • Earrings
  • Gemstone jewelry
  • Gold bands
  • Diamond bands
  • Pendants
  • Diamond studs
Products
  • Rings
  • Engagement Rings
  • Diamond Studs
  • Diamond Solitaires
  • Halo Rings
  • necklaces
Specialties
  • Direct diamond importer
  • Jewelry manufacturing
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa
Services
  • Jewelry cleaning
  • Ring sizing
  • Diamond setting
  • Custom jewelry
  • Jewelry repair

Shopping

Shopping
More choices in Bethesda:
Resultset_next

May Jewelers Inc.

8032 Leesburg Pike Tysons, VA

Resultset_next

Mervis Diamond Importers

1700 K Street Northwest Washington, D.C.

The Jewelry Exchange

Diamonds, Rings, Pendants, Bracelets, and Much more.

    The Jewelry Exchange's Featured Products.

    Warranty and Repair Services.

    Here at The Jewelry Exchange we offer repair work for jewelry that has been damaged.
      List View
      Calendar View
      No upcoming events
      4.1818 11
      Hi! Sign in to let us know how The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait was?
      Write a Review
      .

      First thing I would like to say is this store does NOT know how to give excellent customer service. I was not greeted when we entered then when I aske for help by a gentleman name Tom he started to help us then answered the phone and started helping the customer on the phone then went into his office and sent someone else out 10mins later to assist us. As we were waiting other customers said they have been there exchanging ear rings for 2hours. Also they only exchange or buy jewelrey that you purchased from their store.

      1
      ★☆☆☆☆

      First thing I would like to say is this store does NOT know how to give excellent customer service. I was not greeted when we entered then when I aske for help by a gentleman name Tom he started to help us then answered the phone and started helping the customer on the phone then went into his office and sent someone else out 10mins later to assist us. As we were waiting other customers said they have been there exchanging ear rings for 2hours. Also they only exchange or buy jewelrey that you purchased from their store.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      My fiance and I had a horrible experience searching for an engagement ring in NY's diamond district. We decided to give the Jewelry Exchange in Bethesda a try and left happier than ever! We worked exclusively with Ali, who was honest, extremely patient and provided outstanding customer service. We were looking for a diamond in the 1.5 - 2.0 carat range that would fit our budget. We purchased a 2.68 tcw ring that is not only stunning, but also fits our budget! No other jewelry store came close to the savings we found in Bethesda. I absolutely love my engagement ring and received several compliments before leaving the store!!

      5
      ★★★★★

      My fiance and I had a horrible experience searching for an engagement ring in NY's diamond district. We decided to give the Jewelry Exchange in Bethesda a try and left happier than ever! We worked exclusively with Ali, who was honest, extremely patient and provided outstanding customer service. We were looking for a diamond in the 1.5 - 2.0 carat range that would fit our budget. We purchased a 2.68 tcw ring that is not only stunning, but also fits our budget! No other jewelry store came close to the savings we found in Bethesda. I absolutely love my engagement ring and received several compliments before leaving the store!!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      This is THE place to go for diamonds. Not only do they provide a wide array of stones to look at and compare, the customer service is excellent!!! I was looking for a loose diamond and setting for an engagement ring. I was helped by Mecca, and then Tom Hudzik. They both know their business when it comes to diamonds. They came very close to what I was looking for but not quite with what they had on hand. Tom told me that he would get me what I was looking for and it would be in the next week. The following week I went back and sure enough they had what I wanted AND the price was so much lower than all of the comparisons I did on line and at other surrounding jewelry stores in the area. This was the best, no-pressure, professional yet friendly, satisfying jewelry purchase I have ever experienced. All my jewelry purchases will be from The Jewelry Exchange in Bethesda, MD. And by getting engaged at 49 I'll be buying plenty of jewelry for the next 30 years. Thank you Tom and Mecca!

      5
      ★★★★★

      This is THE place to go for diamonds. Not only do they provide a wide array of stones to look at and compare, the customer service is excellent!!! I was looking for a loose diamond and setting for an engagement ring. I was helped by Mecca, and then Tom Hudzik. They both know their business when it comes to diamonds. They came very close to what I was looking for but not quite with what they had on hand. Tom told me that he would get me what I was looking for and it would be in the next week. The following week I went back and sure enough they had what I wanted AND the price was so much lower than all of the comparisons I did on line and at other surrounding jewelry stores in the area. This was the best, no-pressure, professional yet friendly, satisfying jewelry purchase I have ever experienced. All my jewelry purchases will be from The Jewelry Exchange in Bethesda, MD. And by getting engaged at 49 I'll be buying plenty of jewelry for the next 30 years. Thank you Tom and Mecca!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      With the assistance of David Miller and Ramona Henley, I had a wonderful shopping experience today. With their help i was able to find two excellent items for my wife, while sticking to my budget. No attempts were made to upsell me, nor were they pushy.

      As a fellow salesman i was very impressed and forsee making return trips to the Jewelry Exchange for years to come.

      5
      ★★★★★

      With the assistance of David Miller and Ramona Henley, I had a wonderful shopping experience today. With their help i was able to find two excellent items for my wife, while sticking to my budget. No attempts were made to upsell me, nor were they pushy.

      As a fellow salesman i was very impressed and forsee making return trips to the Jewelry Exchange for years to come.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      The week of August 9th I came in to replace my wedding set which had been stolen. I picked out a setting and wanted to find out if the prongs for the main stone could be set lower and "kite" set. Laurene explained that the jeweler was on vacation and that she'd have to ask him when he returned on Monday the 16th. I told her that I would call Tuesday afternoon the 17th to allow time for the 'busy-ness of the return from vacation' to pass. I called as I said I would; she told me she was on another call and had to call me back. I explained that I had an urgent family matter to address and asked her to please leave me a message as to whether or not the ring could be changed as I would like.

      When I returned home several hours later, her message said that she was not going to be in on Wednesday to please call her Thursday. I called the store on Wednesday to find out if the changes I wanted could be made and the sales person I spoke to told me that not only was the jeweler not in but there were no notes on my slip indicating an answer either way. I asked for a refund of my deposit because the fact that there was NO notation whatsoever tells me that Laurene did not want to be bothered to make a note in the event I called when she was not there.

      My perception of this whole experience is that my business is not important to anyone in that store.

      0
      ★☆☆☆☆

      The week of August 9th I came in to replace my wedding set which had been stolen. I picked out a setting and wanted to find out if the prongs for the main stone could be set lower and "kite" set. Laurene explained that the jeweler was on vacation and that she'd have to ask him when he returned on Monday the 16th. I told her that I would call Tuesday afternoon the 17th to allow time for the 'busy-ness of the return from vacation' to pass. I called as I said I would; she told me she was on another call and had to call me back. I explained that I had an urgent family matter to address and asked her to please leave me a message as to whether or not the ring could be changed as I would like.

      When I returned home several hours later, her message said that she was not going to be in on Wednesday to please call her Thursday. I called the store on Wednesday to find out if the changes I wanted could be made and the sales person I spoke to told me that not only was the jeweler not in but there were no notes on my slip indicating an answer either way. I asked for a refund of my deposit because the fact that there was NO notation whatsoever tells me that Laurene did not want to be bothered to make a note in the event I called when she was not there.

      My perception of this whole experience is that my business is not important to anyone in that store.

      .

      This is the third time visiting The Jewelry Exchange in Bethesda MD and the third purchase as well. Last time I was there they didn't have exactly what I wanted so I picked the stone and they made me the ring while I waited! (was interesting and fun to watch) This time I was greeted by a very friendly and knowledgeable sales associate Ramona Henley. It took her all of 5 mins to find the perfect tennis bracelet I was looking for. I told her what I wanted to spend and she showed me the choices in my price range. (No high pressure sales tactic to have me spend more then I had planned!) I was in and out of the store in 10 mins. Keep up the good work, you have a customer for life!

      2
      ★★★★★

      This is the third time visiting The Jewelry Exchange in Bethesda MD and the third purchase as well. Last time I was there they didn't have exactly what I wanted so I picked the stone and they made me the ring while I waited! (was interesting and fun to watch) This time I was greeted by a very friendly and knowledgeable sales associate Ramona Henley. It took her all of 5 mins to find the perfect tennis bracelet I was looking for. I told her what I wanted to spend and she showed me the choices in my price range. (No high pressure sales tactic to have me spend more then I had planned!) I was in and out of the store in 10 mins. Keep up the good work, you have a customer for life!

      Pros: Free parking, great selection, low prices, excellent service

      Cons: no cash returns

      .

      I purchased an engagement ring for my soon-to-be fiancee'. Didn't really know what I wanted, but Tom Hudzik helped me pick out (what I believe to be) the perfect diamond and setting (and perfect price)! (E/IF Emerald)! She doesn't know...I plan to "pop the question" on June 25th. Stay tuned...I'll let you know if she says yes and if it is the perfect diamond and setting in her eyes too! The Jewelry Exchange is my jewelry store for life!

      5
      ★★★★★

      I purchased an engagement ring for my soon-to-be fiancee'. Didn't really know what I wanted, but Tom Hudzik helped me pick out (what I believe to be) the perfect diamond and setting (and perfect price)! (E/IF Emerald)! She doesn't know...I plan to "pop the question" on June 25th. Stay tuned...I'll let you know if she says yes and if it is the perfect diamond and setting in her eyes too! The Jewelry Exchange is my jewelry store for life!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      What a fantastic experience, I'm already recommending this store to my friends. Tom Hudzik helped me out and was incredibly patient and knowledgeable. I'll definitely be back!

      5
      ★★★★★

      What a fantastic experience, I'm already recommending this store to my friends. Tom Hudzik helped me out and was incredibly patient and knowledgeable. I'll definitely be back!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Consultant Frank and Asst. Manager Lorraine Head are wonderful, helpful people to work with at the Jewelry Exchange. My engagement ring that was purchased from there was stolen while getting appraised at another jewelry store. Frank worked diligently to find me another setting exactly like the one stolen from me and along with Lorriaine did everything possible to ensure that we had a replacement ring just as fantastic as the first one. They come HIGHLY recommended and we definitely will be back.

      4
      ★★★★☆

      Consultant Frank and Asst. Manager Lorraine Head are wonderful, helpful people to work with at the Jewelry Exchange. My engagement ring that was purchased from there was stolen while getting appraised at another jewelry store. Frank worked diligently to find me another setting exactly like the one stolen from me and along with Lorriaine did everything possible to ensure that we had a replacement ring just as fantastic as the first one. They come HIGHLY recommended and we definitely will be back.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      I wasn't too sure that we would find what we were looking for when we drove into the parking lot as it looked small. However, the inside is spacious and the cases are full of jewelry. The sales person who worked with us was very patient as we tried on and looked at lots of pieces. She was also very attuned to helping us find what we wanted in our price range. We had a great time and are pleased with our jewelry.

      2
      ★★★★★

      I wasn't too sure that we would find what we were looking for when we drove into the parking lot as it looked small. However, the inside is spacious and the cases are full of jewelry. The sales person who worked with us was very patient as we tried on and looked at lots of pieces. She was also very attuned to helping us find what we wanted in our price range. We had a great time and are pleased with our jewelry.

      Pros: Beautiful jewelry, knowlegeable sales staff

      Cons: Prices seem comparable

      .

      Carol Scott of TJE gets a "world class" rating because she is the absolute best consultant you could ever work with. I've been there twice and she's made each visit pleasant and enjoyable. She listens, knows her products, and will work tirelessly with you to be sure you find the perfect piece of jewelry. My fiance' and I think she's a diamond herself. If you're looking for quality customer service, great prices, and jewelry you won't see everywhere else then Carol Scott is the person you want to see and the Besthesda Jewelry Exchange is the place you want to be.

      5
      ★★★★★

      Carol Scott of TJE gets a "world class" rating because she is the absolute best consultant you could ever work with. I've been there twice and she's made each visit pleasant and enjoyable. She listens, knows her products, and will work tirelessly with you to be sure you find the perfect piece of jewelry. My fiance' and I think she's a diamond herself. If you're looking for quality customer service, great prices, and jewelry you won't see everywhere else then Carol Scott is the person you want to see and the Besthesda Jewelry Exchange is the place you want to be.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      Message from The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait

      The Jewelry Exchange, Bethesda MD, is our flagship jewelry store providing the very best deals on diamonds and diamond jewelry. Your perfect and affordable diamond engagement ring awaits you on 7747 Old Georgetown Road Bethesda, MD 20814.

      More about The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait

      We provide a variety of products including Diamonds, Diamond Jewelry, Rings, Pendants, Earrings, Diamond Studs, Gold Bands, Titanium Bands starting at $29 and much more. Shop Factory Direct and Save.

       

      Wait, you're the expert.

      If you've been to or used The Jewelry Exchange in Washington D.C. | Jewelry Store | Jewelry Repairs while you wait, leave a review.

      It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



      Write a Review