Len The Plumber

★★★★★
  • 4806 Benson Avenue

    Baltimore, MD 21227

    Map & Directions
  • 800-950-4619

About Len The Plumber

Categories
Details
Hours
Daily, 8am - 5pm; Emergency service: Daily, 24 hrs

Personal Services

Personal Services
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Worst plumbing experience ever!! They are rip off artists. Don't think about using them or you could be next.

1
★☆☆☆☆

Worst plumbing experience ever!! They are rip off artists. Don't think about using them or you could be next.

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We knew exactly what we needed, we just didn't have the expertise to do it. It was only replace the two valves under the bathroom sink. It involved soldering, so we wanted a professional to do it. When we called and asked for an estimate, they refused to give us a ballpark estimate. The tech arrived and confirmed that we were right, we only needed the two valves replaced. He was here for a total of 45 minutes, only about 25 was spent on the job, the other 20 minutes was spent ""pricing"" the job and trying to convince us to get other stuff done. The job was completed at a satisfactory level, but honestly, as a professional there wasn't too much he could have messed up. It cost us $300! For two valves that were totally accessible. Seriously?! When we spoke to customer service they were completely unhelpful and condescending, which of course made us even more upset. The tech was nice, but the service in general was terrible. I will never use them again. We feel totally taken advantage of.

0
★☆☆☆☆

We knew exactly what we needed, we just didn't have the expertise to do it. It was only replace the two valves under the bathroom sink. It involved soldering, so we wanted a professional to do it. When we called and asked for an estimate, they refused to give us a ballpark estimate. The tech arrived and confirmed that we were right, we only needed the two valves replaced. He was here for a total of 45 minutes, only about 25 was spent on the job, the other 20 minutes was spent ""pricing"" the job and trying to convince us to get other stuff done. The job was completed at a satisfactory level, but honestly, as a professional there wasn't too much he could have messed up. It cost us $300! For two valves that were totally accessible. Seriously?! When we spoke to customer service they were completely unhelpful and condescending, which of course made us even more upset. The tech was nice, but the service in general was terrible. I will never use them again. We feel totally taken advantage of.

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Len the Plumber has always done a great job with each visit hey come in to fix our pipes, or toilet.

2
★★★★★

Len the Plumber has always done a great job with each visit hey come in to fix our pipes, or toilet.

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The first time I used them to replace a toilet seal they were pretty good and reasonably priced, They fixed my problem.

2
★★★★★

The first time I used them to replace a toilet seal they were pretty good and reasonably priced, They fixed my problem.

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You answer the phone!We started with you several years ago when totally disgusted at repeated mistakes and delays from BGE Home. We were out of hot water again, but it wasnt worth warranty to keep trying them. Blue Dot went to voicemail. Len the Plumber answered professionally, with humor, and got the job done the same day. Blue Dot called 3 days later.

2
★★★★★

You answer the phone!We started with you several years ago when totally disgusted at repeated mistakes and delays from BGE Home. We were out of hot water again, but it wasnt worth warranty to keep trying them. Blue Dot went to voicemail. Len the Plumber answered professionally, with humor, and got the job done the same day. Blue Dot called 3 days later.

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Very quick with getting a technician out to you, very good technicians.

2
★★★★★

Very quick with getting a technician out to you, very good technicians.

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I was very satisfied with my Tech. (Jeremy Weiprecht) I told him what I wanted and he delivered. He explain what he was going to do, and about how long it would take. He was on time, he also clean up after his self. I mean I didn't have to go behind him for any reason. I would use Len the Plumber again and I also plan on telling my friends. Thanks you, I am a very, very satisfied customer.......

2
★★★★★

I was very satisfied with my Tech. (Jeremy Weiprecht) I told him what I wanted and he delivered. He explain what he was going to do, and about how long it would take. He was on time, he also clean up after his self. I mean I didn't have to go behind him for any reason. I would use Len the Plumber again and I also plan on telling my friends. Thanks you, I am a very, very satisfied customer.......

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So far we are quite pleased with his work and will recommend him to family and friends.

2
★★★★★

So far we are quite pleased with his work and will recommend him to family and friends.

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I really liked the fact that they came the same day that I made the call and that they finished the same day.

2
★★★★★

I really liked the fact that they came the same day that I made the call and that they finished the same day.

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This was a totally satisfying experience- from the conversation with the person who took my call to the completion of the work by a most courteous, pleasant plumber. I will definitely call this company for my next service, for which I have received a written estimate and clear explanation of what needs to be done and the estimated duration of the job.

2
★★★★★

This was a totally satisfying experience- from the conversation with the person who took my call to the completion of the work by a most courteous, pleasant plumber. I will definitely call this company for my next service, for which I have received a written estimate and clear explanation of what needs to be done and the estimated duration of the job.

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I am writing this letter in regards to one of your techs, Louis Jones, that installed a replacement water heater in my mothers condo. I would like to start off by noteing, I was more than impressed with his work and also how he carried your companies name. When homes are built, you can always tell when the profit margin outweighed the practicality of appliance replacement. My mother's house is a prime example of this statement, as the water heater was located in the most impratical and utterly stupid location. Quickly, and efficiently, Mr. Jones was able to install the new heater without disturbing the living area in the slightest bit. I believe that people in this world are quick to inform an employer of poor service and rude employees yet do not take the time to compliment them from when an outstanding job is performed. I can tell you, Mr. Jones was a pleasure to have in our home and his work ethic is a prime example of exactly how a customer would like to be treated. I will surely be calling you guys again for any future plumbing needs. Thank you again for your outstanding services.

2
★★★★★

I am writing this letter in regards to one of your techs, Louis Jones, that installed a replacement water heater in my mothers condo. I would like to start off by noteing, I was more than impressed with his work and also how he carried your companies name. When homes are built, you can always tell when the profit margin outweighed the practicality of appliance replacement. My mother's house is a prime example of this statement, as the water heater was located in the most impratical and utterly stupid location. Quickly, and efficiently, Mr. Jones was able to install the new heater without disturbing the living area in the slightest bit. I believe that people in this world are quick to inform an employer of poor service and rude employees yet do not take the time to compliment them from when an outstanding job is performed. I can tell you, Mr. Jones was a pleasure to have in our home and his work ethic is a prime example of exactly how a customer would like to be treated. I will surely be calling you guys again for any future plumbing needs. Thank you again for your outstanding services.

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When making the initial call, the person who answered the phone was extremely pleasant, and helpful; professional. When the technician arrived, he was professional, pleasant and efficient. After determining the problem, he explained what needed to be done and the cost of these services.

2
★★★★★

When making the initial call, the person who answered the phone was extremely pleasant, and helpful; professional. When the technician arrived, he was professional, pleasant and efficient. After determining the problem, he explained what needed to be done and the cost of these services.

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We appreciate the promptness and knowledge that was shared by Dave Mack. We will recommend Len The Plumber to all friends and family

2
★★★★★

We appreciate the promptness and knowledge that was shared by Dave Mack. We will recommend Len The Plumber to all friends and family

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service was very prompt i was notified by phone, that the technician was on his way, and he had the necessary supplies in his truck( in fact i needed a new faucet, and he had a lot of new faucets in his truck to choose from) avoiding a trip to the hardware store.

2
★★★★★

service was very prompt i was notified by phone, that the technician was on his way, and he had the necessary supplies in his truck( in fact i needed a new faucet, and he had a lot of new faucets in his truck to choose from) avoiding a trip to the hardware store.

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I want to thank Len the Plumber and their employees for their kindness, patience and professionalism. Special thanks to Teri, who initially answered my phone call, Tai who came out, appraised the job, walked me through the process and the financing over the phone; Frank, Fred & Glen the crew who actually did the job and were at my mom's before the stated time. Thank you Len the Plumber. I am singing your praises! :

2
★★★★★

I want to thank Len the Plumber and their employees for their kindness, patience and professionalism. Special thanks to Teri, who initially answered my phone call, Tai who came out, appraised the job, walked me through the process and the financing over the phone; Frank, Fred & Glen the crew who actually did the job and were at my mom's before the stated time. Thank you Len the Plumber. I am singing your praises! :

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We have had Len the Plumber to our house three times since we moved here in 2008. Every time, the service has been superb! i am able to get an appointment right away and have never had to wait for the plumber to post. They are always there on time to get the work done in a timely fashion and done the right way. Our house was renovated by a couple of ""do-it-yourselfers"" who did not put the attention to detail with every aspect as they should have. Len the Plumber has done a great job with each visit on securing our plumbing to be safer and updated.

2
★★★★★

We have had Len the Plumber to our house three times since we moved here in 2008. Every time, the service has been superb! i am able to get an appointment right away and have never had to wait for the plumber to post. They are always there on time to get the work done in a timely fashion and done the right way. Our house was renovated by a couple of ""do-it-yourselfers"" who did not put the attention to detail with every aspect as they should have. Len the Plumber has done a great job with each visit on securing our plumbing to be safer and updated.

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The company's master plumber appeared to be extremely knowledgeable in diagnosing the problem and fixing the plumbing need.

2
★★★★★

The company's master plumber appeared to be extremely knowledgeable in diagnosing the problem and fixing the plumbing need.

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In particular, yesterday's plumber Dave Mack is FANTASTIC! Very personable, and professional.We really enjoyed working with him and would absolutely recommend him again for future service. He was here on time and did a great job fixing our drains in the upstairs bathroom. He fixed things I did not even realize were wrong.

2
★★★★★

In particular, yesterday's plumber Dave Mack is FANTASTIC! Very personable, and professional.We really enjoyed working with him and would absolutely recommend him again for future service. He was here on time and did a great job fixing our drains in the upstairs bathroom. He fixed things I did not even realize were wrong.

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NO PROBLEM!!!!!!!!!!!!//::::::: *********************************NO PROBLEM*************************************** Well, I called and within 15 minutes a service man was in route. Moreover, the plummer is working on my toilet as I write this reveiw. He is fixing a leak which is causing dacay to my ceiling beneath, and, brought the tools and materials to do so ON SITE and ON DEMAND without me having to WAIT, WONDER, and WISH for him to return. The price was the epitome of REASONABLE as is the service.

2
★★★★★

NO PROBLEM!!!!!!!!!!!!//::::::: *********************************NO PROBLEM*************************************** Well, I called and within 15 minutes a service man was in route. Moreover, the plummer is working on my toilet as I write this reveiw. He is fixing a leak which is causing dacay to my ceiling beneath, and, brought the tools and materials to do so ON SITE and ON DEMAND without me having to WAIT, WONDER, and WISH for him to return. The price was the epitome of REASONABLE as is the service.

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Work was performed in a timely manner. The technician was very respectful of my home and property.

2
★★★★★

Work was performed in a timely manner. The technician was very respectful of my home and property.

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I like the fact that I called and was able to get someone to my home within a few hours. The technician was very courteous and explained everything. He made sure he cleaned up after himself as well. Very personable.

2
★★★★★

I like the fact that I called and was able to get someone to my home within a few hours. The technician was very courteous and explained everything. He made sure he cleaned up after himself as well. Very personable.

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I actually did already recommend you to a co-worker. The service was prompt and all my problems were fixed in one day. And the hours available for service allowed me to do this without taking time off from work which is a huge benefit.

2
★★★★★

I actually did already recommend you to a co-worker. The service was prompt and all my problems were fixed in one day. And the hours available for service allowed me to do this without taking time off from work which is a huge benefit.

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