Cortexx Salon

★★★★☆
Cortexx
  • 2750 Birchcrest Dr Se

    Grand Rapids, MI 49506

    Cross street: Off of 28th Street, Behind Pietro's

    Map & Directions
  • 616-719-1590

Personal Services

Personal Services
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My 17-year-old daughter went here for a special day. They RUINED her long thick blond hair. Totally ruined!!! The "stylist" grabbed the wrong scissors and instead of thinning, they cut a huge hunk of hair off on top - leaving only about a 3" stub. It's HORRIBLE. They said "People make mistakes." No apologies, no compensation - not even a refund of my Groupon. This is a horrible salon. AVOID it at all costs. I'm notifying Groupon and everyone I know. They should be out of business. (Did I mention the "stylist" is still working there?) Good grief.

1
★☆☆☆☆

My 17-year-old daughter went here for a special day. They RUINED her long thick blond hair. Totally ruined!!! The "stylist" grabbed the wrong scissors and instead of thinning, they cut a huge hunk of hair off on top - leaving only about a 3" stub. It's HORRIBLE. They said "People make mistakes." No apologies, no compensation - not even a refund of my Groupon. This is a horrible salon. AVOID it at all costs. I'm notifying Groupon and everyone I know. They should be out of business. (Did I mention the "stylist" is still working there?) Good grief.

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.

My 17-year-old daughter went here for a special day. They RUINED her long thick blond hair. Totally ruined!!! The "stylist" grabbed the wrong scissors and instead of thinning, they cut a huge hunk of hair off on top - leaving only about a

3
★★★★★

My 17-year-old daughter went here for a special day. They RUINED her long thick blond hair. Totally ruined!!! The "stylist" grabbed the wrong scissors and instead of thinning, they cut a huge hunk of hair off on top - leaving only about a

.

The location is almost desolate - Circling around made me be 10 min late - upon walking in, 2 ladies keep chatting - then one uses about 10 more min to enter my GROUPON (making me 20 min late). \r
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Friendly therapist (nail technician)

3
★★★★★

The location is almost desolate - Circling around made me be 10 min late - upon walking in, 2 ladies keep chatting - then one uses about 10 more min to enter my GROUPON (making me 20 min late). \r
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Friendly therapist (nail technician)

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I have been going to Cortexx Salon for about 6 months and I have never had an even remotely bad experience, I always get great service, a friendly hello, and I leave with great hair.. I've tried many of their services and have tried a couple different stylists just for fun and I have loved every visit.. I'm surprised at this person who is above me their review.. this seems fishy to me cuase once you go to this salon you'll understandd all the girls are the most friendly, professioanl girls out there, and if u look at other reviews al lyou'll see is great ones and 5 stars... so always research ,more then just one review beofre u judge a place.. and if you are looking for a great salon to go to with good prices and a great team go to Cortexx, I always reccomend the spray tan to my friends.. I get one done for any big event I go to, its upscale yet friendly.. I just can't imagine anyone having a bad experience there..so again ddo your research on places..dont look at just one review!

2
★★★★★

I have been going to Cortexx Salon for about 6 months and I have never had an even remotely bad experience, I always get great service, a friendly hello, and I leave with great hair.. I've tried many of their services and have tried a couple different stylists just for fun and I have loved every visit.. I'm surprised at this person who is above me their review.. this seems fishy to me cuase once you go to this salon you'll understandd all the girls are the most friendly, professioanl girls out there, and if u look at other reviews al lyou'll see is great ones and 5 stars... so always research ,more then just one review beofre u judge a place.. and if you are looking for a great salon to go to with good prices and a great team go to Cortexx, I always reccomend the spray tan to my friends.. I get one done for any big event I go to, its upscale yet friendly.. I just can't imagine anyone having a bad experience there..so again ddo your research on places..dont look at just one review!

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I'm not really sure who would write such a thing about this salon how weird out of like 100 reviews I've read all about this salon all raving how great it is..I find one bad reviwe..this sounds fishy ot med...I have alwsays recieved the best service here and love every minuteo fi t.. I've broyght lots of my friends in and they al llove it too! All of the ladies at Cortexx are so nice and so caring to your needs..you are offered wine,coffee,tea, a chair massage, all of it! I'm so shocked this osunds to me like soemone being mean or didn't want to pay.. Believe me guys you will love this place and you wont't go anyplace else..don't believe all bad reviews it seems this person is spitful ..I've been to the best of the best salon in Chicago N Y and California from all my traveling over the years and these girls are great and great prices.. I think for all of those services that lady received $140 dollars very cheap.Try the Cortexx girls this is a great place

5
★★★★★

I'm not really sure who would write such a thing about this salon how weird out of like 100 reviews I've read all about this salon all raving how great it is..I find one bad reviwe..this sounds fishy ot med...I have alwsays recieved the best service here and love every minuteo fi t.. I've broyght lots of my friends in and they al llove it too! All of the ladies at Cortexx are so nice and so caring to your needs..you are offered wine,coffee,tea, a chair massage, all of it! I'm so shocked this osunds to me like soemone being mean or didn't want to pay.. Believe me guys you will love this place and you wont't go anyplace else..don't believe all bad reviews it seems this person is spitful ..I've been to the best of the best salon in Chicago N Y and California from all my traveling over the years and these girls are great and great prices.. I think for all of those services that lady received $140 dollars very cheap.Try the Cortexx girls this is a great place

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I went here with my 4 year old daughter to get our hair, makeup, and nails done. The lady who did my daughters hair had absolutely no idea what she was doing and she was mean to my daughter and rude to me, pushing bobby pins into my daughters hair and when my daughter said "ouch" she would say "oh that didn't hurt" bobby pins hurt my head too! They made her cry so her make-up was ruined, my nails looked horrible, I had acrylic under every nail and one broke before I even left. My hair took well over two hours for a side half up do, It hurt bad and all the curls were almost gone before I left. When I checked in I was told I would receive 25% off all services but that was not the case instead I received 25% off the lowest priced service which was clearly not what the add stated! I would not recommend this place to anyone and they charged me over $140.00 for all the bad work! That was an up-do for me an up-do for my 4 yr old, my make up and nails! OUTRAGEOUS!

0
★☆☆☆☆

I went here with my 4 year old daughter to get our hair, makeup, and nails done. The lady who did my daughters hair had absolutely no idea what she was doing and she was mean to my daughter and rude to me, pushing bobby pins into my daughters hair and when my daughter said "ouch" she would say "oh that didn't hurt" bobby pins hurt my head too! They made her cry so her make-up was ruined, my nails looked horrible, I had acrylic under every nail and one broke before I even left. My hair took well over two hours for a side half up do, It hurt bad and all the curls were almost gone before I left. When I checked in I was told I would receive 25% off all services but that was not the case instead I received 25% off the lowest priced service which was clearly not what the add stated! I would not recommend this place to anyone and they charged me over $140.00 for all the bad work! That was an up-do for me an up-do for my 4 yr old, my make up and nails! OUTRAGEOUS!

 

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