Mystic Nails

★★☆☆☆

About Mystic Nails

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I was running some errands in the neighborhood, and thought I'd swing in for a pedi and give this place a try. Everything started out fine-your usual asian chop shop. I was reading a magazine, when suddenly-Ow! my nail tech was yanking out part of my nail! I have kind of a funny toenail from having an ingrown toenail removed over 15 years ago. Most places just trim it flush, you can barely see it and have to look for it. I don't know if she thought it was skin or what, but I asked her to leave it alone, but the damage had been done. I really hope this doesn't turn into an infection or another ingrown toenail. She also ANSWERED HER CELL PHONE during my pedicure. I won't even talk on my phone out of respect for the service provider, I was absolutely appalled. She gave me a lovely scrub, massage, etc after that and could have redeemed herself, but then she painted on the gawdiest flowers on my toenails. I was very apologetic but asked if she could paint over them, as they were just too much for me. She insisted I just wasn't used to them and to give them some time, and that I could come back later if I still wasn't happy. She hadn't put the topcoat on yet so I really don't know why she couldn't just fix it. Now I am tempted to just paint over them myself. Lastly, and this was what really did it for me-upon paying I used my credit card and wrote my tip (much lower than my usual amount) on the tip line. She then asked if I could give her cash instead for her tip, scribbled out my receipt, then when I said I only had $3 cash on me (the tip was going to be $6), she realized she'd rather wait and scribbled out my receipt again. Now I have to really watch for that charge and hope it goes through at the correct amount! UUUUUUUGGGGGGHHHHHHH!

1
★★☆☆☆

I was running some errands in the neighborhood, and thought I'd swing in for a pedi and give this place a try. Everything started out fine-your usual asian chop shop. I was reading a magazine, when suddenly-Ow! my nail tech was yanking out part of my nail! I have kind of a funny toenail from having an ingrown toenail removed over 15 years ago. Most places just trim it flush, you can barely see it and have to look for it. I don't know if she thought it was skin or what, but I asked her to leave it alone, but the damage had been done. I really hope this doesn't turn into an infection or another ingrown toenail. She also ANSWERED HER CELL PHONE during my pedicure. I won't even talk on my phone out of respect for the service provider, I was absolutely appalled. She gave me a lovely scrub, massage, etc after that and could have redeemed herself, but then she painted on the gawdiest flowers on my toenails. I was very apologetic but asked if she could paint over them, as they were just too much for me. She insisted I just wasn't used to them and to give them some time, and that I could come back later if I still wasn't happy. She hadn't put the topcoat on yet so I really don't know why she couldn't just fix it. Now I am tempted to just paint over them myself. Lastly, and this was what really did it for me-upon paying I used my credit card and wrote my tip (much lower than my usual amount) on the tip line. She then asked if I could give her cash instead for her tip, scribbled out my receipt, then when I said I only had $3 cash on me (the tip was going to be $6), she realized she'd rather wait and scribbled out my receipt again. Now I have to really watch for that charge and hope it goes through at the correct amount! UUUUUUUGGGGGGHHHHHHH!

Pros: convenient location to the quarry, parking

Cons: rude and incompetent technician

 

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