Wasabi Cafe

★★★☆☆
  • 412 Doncastle Ct

    Concord, NC 28025

    Map & Directions
  • 704-782-8923

About Wasabi Cafe

Hours
Sun 12pm-8:30pm, Tue-Thu 11am-9:30pm, Fri-Sat 11am-10pm
2.7143 7
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We found Wasabi Cafe after our other usual sushi place suddenly closed. Everything we've had is fantastic. My son(almost 7) absolutely loves sushi after eating here, while he didn't like what he had at the old place. We eat here at least once a week. As far as the other reviewers who say the service is bad, I have to strongly disagree. We always have our tea and Miso soup shortly after sitting down without having to order them. Great portion sizes!!! Staff is very friendly and question us if my son is not with us for some reason as to his whereabouts. These people do a great job of making sure we are happy and satisfied. The buy 2 get 1 free on Monday and Wednesday is an awesome deal too!!!!! Thanks to the staff and owners!!!!!! Keep up the good work!!

2
★★★★★

We found Wasabi Cafe after our other usual sushi place suddenly closed. Everything we've had is fantastic. My son(almost 7) absolutely loves sushi after eating here, while he didn't like what he had at the old place. We eat here at least once a week. As far as the other reviewers who say the service is bad, I have to strongly disagree. We always have our tea and Miso soup shortly after sitting down without having to order them. Great portion sizes!!! Staff is very friendly and question us if my son is not with us for some reason as to his whereabouts. These people do a great job of making sure we are happy and satisfied. The buy 2 get 1 free on Monday and Wednesday is an awesome deal too!!!!! Thanks to the staff and owners!!!!!! Keep up the good work!!

Pros: Wonderful Food, Great Specials, Fantastic Service

Cons: None!!!!!

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We tried this place for dinner on a Monday night. Apparently, they are known for sushi, because that seemed to be what everyone was ordering.

After a long delay, we ordered diet soda and chicken satay. It took a very long time (15 minutes) to receive the drinks and appetizer.

We ordered Rung Tong (scallops ,shrimp, squid, fish, bell peppers, onions, broccoli, carrots and straw mushrooms cooked in a brown gravy and served on a nest of fried egg noodle), and Spider Kaprao (Deep-fried soft-shell crab topped with green and red bell peppers and onions in a spicy basil sauce. Served with steamed rice). I asked for the Rung Tong to be extra spicy.

We waited while many other customers arrived, were served sushi, and left. Nearly an hour later, with our appetizer gone, and our drinks empty, we were ready to leave. We quietly asked for the bill for the appetizer and soda, so that we could pay and leave. The server, however, informed us that the food was ready.

When I asked her if it always takes an hour to be served, she said yes, "when the place is this full." The problem with her explanation was the fact that many other customers, who had arrived after us, were served well before we were.

Quality:

The sodas were in cans (no refills), and the chicken satay was dried out and tough. The peanut sauce was good. The miso soup that came with our meal was also good.

When the meal arrived, we were very disappointed. The Rung Tong was not as advertised. It consisted of 5 small shrimp, NO fish, NO scallops, some pieces of octopus, and a few pieces of squid. In addition to not being what was described in the menu, the food arrived both overcooked and cold. Although I had asked for it to be Thai hot, it had no spice whatsoever.

The Spider Kaprao was lukewarm, overcooked, and basically soggy. The fried rice that came with it was tasteless and also soggy.

While we attempted to eat our meal, the servers never offered a drink refill or even water. In fact, after dropping off our cold food, they never came by again until we were ready to leave. We tried catching their attention, but they seemed to not notice us until just before we were ready to leave, when we were able to get glasses of water.

When we were preparing to pay our bill, the manager asked me if everything was all right. I politely answered, "no, not really."

Instead of asking me what happened, he did something shocking: He laughed at me, mockingly repeated my words, and walked away!

He offered no apology, no discount, no request for us to come back and try it again - he simply laughed in my face.

We will not be back.

0
★☆☆☆☆

We tried this place for dinner on a Monday night. Apparently, they are known for sushi, because that seemed to be what everyone was ordering.

After a long delay, we ordered diet soda and chicken satay. It took a very long time (15 minutes) to receive the drinks and appetizer.

We ordered Rung Tong (scallops ,shrimp, squid, fish, bell peppers, onions, broccoli, carrots and straw mushrooms cooked in a brown gravy and served on a nest of fried egg noodle), and Spider Kaprao (Deep-fried soft-shell crab topped with green and red bell peppers and onions in a spicy basil sauce. Served with steamed rice). I asked for the Rung Tong to be extra spicy.

We waited while many other customers arrived, were served sushi, and left. Nearly an hour later, with our appetizer gone, and our drinks empty, we were ready to leave. We quietly asked for the bill for the appetizer and soda, so that we could pay and leave. The server, however, informed us that the food was ready.

When I asked her if it always takes an hour to be served, she said yes, "when the place is this full." The problem with her explanation was the fact that many other customers, who had arrived after us, were served well before we were.

Quality:

The sodas were in cans (no refills), and the chicken satay was dried out and tough. The peanut sauce was good. The miso soup that came with our meal was also good.

When the meal arrived, we were very disappointed. The Rung Tong was not as advertised. It consisted of 5 small shrimp, NO fish, NO scallops, some pieces of octopus, and a few pieces of squid. In addition to not being what was described in the menu, the food arrived both overcooked and cold. Although I had asked for it to be Thai hot, it had no spice whatsoever.

The Spider Kaprao was lukewarm, overcooked, and basically soggy. The fried rice that came with it was tasteless and also soggy.

While we attempted to eat our meal, the servers never offered a drink refill or even water. In fact, after dropping off our cold food, they never came by again until we were ready to leave. We tried catching their attention, but they seemed to not notice us until just before we were ready to leave, when we were able to get glasses of water.

When we were preparing to pay our bill, the manager asked me if everything was all right. I politely answered, "no, not really."

Instead of asking me what happened, he did something shocking: He laughed at me, mockingly repeated my words, and walked away!

He offered no apology, no discount, no request for us to come back and try it again - he simply laughed in my face.

We will not be back.

Pros: None

Cons: Poor service, slow service, cold food

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We were frequently visiting this restaurant and loved their rolls. We purchased (4) $25.00 gift certificates for Wasabi Cafe. When I went to use them, they said they would no longer honor the gift certificates. They said they cancelled their membership that week which was 2-3-09 with the people we purchased the certificates from but I found out that was not true. I purchased the certicates on 1-29-09 and told them they should honor anything purchased prior to the date they cancelled. They told me they would NOT. The guy I spoke with I assume with Jackie and he was very rude and didn't seem to care that I said we would not be back. We've spent near $200.00 in there in the last 6 weeks. I'm not happy!!!

0
★☆☆☆☆

We were frequently visiting this restaurant and loved their rolls. We purchased (4) $25.00 gift certificates for Wasabi Cafe. When I went to use them, they said they would no longer honor the gift certificates. They said they cancelled their membership that week which was 2-3-09 with the people we purchased the certificates from but I found out that was not true. I purchased the certicates on 1-29-09 and told them they should honor anything purchased prior to the date they cancelled. They told me they would NOT. The guy I spoke with I assume with Jackie and he was very rude and didn't seem to care that I said we would not be back. We've spent near $200.00 in there in the last 6 weeks. I'm not happy!!!

Pros: Great rolls

Cons: Poor attitudes toward customers

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Okay complainers, when you only have one semi-genuine sushi restaurant in town, you are so thankful to have it! Their Summer Rolls are great and the people are friendly. I can't say enough - except if I want to drive 25 miles and pay 3 bucks a gallon, I could go to RuSan.

2
★★★★☆

Okay complainers, when you only have one semi-genuine sushi restaurant in town, you are so thankful to have it! Their Summer Rolls are great and the people are friendly. I can't say enough - except if I want to drive 25 miles and pay 3 bucks a gallon, I could go to RuSan.

Pros: great service, tasty food

Cons: atmosphere a little cramped.

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The times i've eaten their i've asked for my food to be vegetarian,it seems i always taste fish sauce so i stopped going a long time,maybe they've changed that now,i'm not sure but i wouldnt recommend it.

1
★★☆☆☆

The times i've eaten their i've asked for my food to be vegetarian,it seems i always taste fish sauce so i stopped going a long time,maybe they've changed that now,i'm not sure but i wouldnt recommend it.

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Contrary to what the first reviewer stated, I have found the Washabi Cafe to be excellent! I've been eating lunch or dinner there once or twice a week for the past two years and have found the service to be excellent and the food to be superb! The food quality, in my opinion, compares to any of the sushi restaurants I have tried in Charlotte, but for a fraction of the cost! They have a modest facility so they don't have to jack up the prices of their food to pay for fancy decor. They have a varied menu of Thai, Japanese and Chinese food and will even modify your order if you have a specific request.
I have always found the wait staff to be friendly and they do their best to make your dining experience a good one. Yes, there English is not always the best, but they do still do a good job and are understandable. As for long delays, I haven't found that to be a problem. If numerous customers come in at the same time, there will be a delay as in any restaurant. Since this is a family business, they can't afford to hire excess wait staff. The more wait staff, the higher the prices. I don't mind a modest waiting period to get high quality food...and most importantly...at a great price!

2
★★★★☆

Contrary to what the first reviewer stated, I have found the Washabi Cafe to be excellent! I've been eating lunch or dinner there once or twice a week for the past two years and have found the service to be excellent and the food to be superb! The food quality, in my opinion, compares to any of the sushi restaurants I have tried in Charlotte, but for a fraction of the cost! They have a modest facility so they don't have to jack up the prices of their food to pay for fancy decor. They have a varied menu of Thai, Japanese and Chinese food and will even modify your order if you have a specific request.
I have always found the wait staff to be friendly and they do their best to make your dining experience a good one. Yes, there English is not always the best, but they do still do a good job and are understandable. As for long delays, I haven't found that to be a problem. If numerous customers come in at the same time, there will be a delay as in any restaurant. Since this is a family business, they can't afford to hire excess wait staff. The more wait staff, the higher the prices. I don't mind a modest waiting period to get high quality food...and most importantly...at a great price!

Pros: Great quality food at a low price.

Cons: Modest delays if a large number of people arrive at the same time, but not a problem.

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Being the only sushi place in concord brings them up from a flat "0". i have out of necessity been eating here for nearly a year and everytime i do i swera that i will never eat there again. THE SERVICE IS HORRIBLE!!!! This cannot be attributed to language barriers as most of the staff speak english, its just plain terrible service. The food is always extremely late and your drink will always be empty. I have tried calling in the food a few times and was told that the food would be ready in 15 minutes. Knowing this to not be true ive waitind more than 30 to head out. Upon arriving at the restaurant where there were only 1 or 2 couples seated, the staff acted as though they never got the order and then had to search for the person that took the order and 30 minutes later i was still waiting on my food. But if you can deal with all this the sushi is quite tasty. Anyone hoping to open a sushi restaurant should head to concord, the people are waiting for you.

1
★★☆☆☆

Being the only sushi place in concord brings them up from a flat "0". i have out of necessity been eating here for nearly a year and everytime i do i swera that i will never eat there again. THE SERVICE IS HORRIBLE!!!! This cannot be attributed to language barriers as most of the staff speak english, its just plain terrible service. The food is always extremely late and your drink will always be empty. I have tried calling in the food a few times and was told that the food would be ready in 15 minutes. Knowing this to not be true ive waitind more than 30 to head out. Upon arriving at the restaurant where there were only 1 or 2 couples seated, the staff acted as though they never got the order and then had to search for the person that took the order and 30 minutes later i was still waiting on my food. But if you can deal with all this the sushi is quite tasty. Anyone hoping to open a sushi restaurant should head to concord, the people are waiting for you.

Pros: wide variety of fresh and tasty sushi

Cons: TERRIBLE SERVICE,poor atmosphere

 

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