Jumpnasium

★★★★☆
  • 204 Passaic Ave

    Fairfield, NJ 07004

    Map & Directions
  • 973-287-6660

About Jumpnasium

Hours
Tue-Sun 10am-5pm

Personal Services

Personal Services
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4.0 3
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We had my daughter's 5th birthday party here in the beginning of June 2011 & however the place was clean the service was absolutely horrible. The party hosts did nothing but stand around looking as if they were bored & not interested. They had no organization with anything.

When we went into the party room. I had to ask where everything was, I had to serve the adults and thankfully so a friend of mine was helping me. I had to ask the hosts a million times about different things because they were NOT on top of anything. Sometimes when I was looking for them I could not find them.

I was very unpleased with this especially when you end up paying a ton of money and addressed this along with many other concerns at the end of the party to which I was told the hosts are not allow to get in to the bouncers to help the kids but thanks to the adult parents getting in the bouncers the kids did have fun. And to my surprise to whom I was speaking with at the end of the party was one of the owners who stated he was a worker and could not do nothing & would relay this information to the manger for further decision.

When leaving because they take you through the bouncer room to exit the ramp if you have a stroller, the host grabbed a fire extingusher which went off in front of my 9mo. old son's face and filled up the bouncer room which another party was going on. Went back to the man who I was speaking with (whom I thought was just a worker and not the owner) and told what had just happend and this was a "REAL FLOP" and how dissappointed in this place I was and I exited the building through the stairs with my mother helping me down with the stroller.

That following Tues (because they are closed on Mon) I spoke with whom the person I scheduled the party with and expressed my dissappointment in the service and the place and she seemed uninterested and would not let me speak with the owner, whom she admitted at that time was the guy I was speaking with the day of the party. I feel this was a cowardly approach for him especially that he was the owner of the place & relies on customers to pay his bills. She talked with him and called me back to give me a little bit back of a refund but I was still unsatisfaied, I probably should have gotten back all of my money because I DID NOT get what I paid for or what was promised at all!!!! I was supposed to get "over the top service" per woman whom I scheduled party with and what I got was "under the bottom" service and not to mention did not care about the safety of the kids.

I would not even bother going here. I would highly recommend "BOUNCE U" where we went to a party here & the party hosts were EXCELLENT! They helped the kids to make sure the kids were safe and made sure the adults were content. So do youself a favor, especially when your spending money, go to Bounce U. You will be happy you spent your money there.

1
★☆☆☆☆

We had my daughter's 5th birthday party here in the beginning of June 2011 & however the place was clean the service was absolutely horrible. The party hosts did nothing but stand around looking as if they were bored & not interested. They had no organization with anything.

When we went into the party room. I had to ask where everything was, I had to serve the adults and thankfully so a friend of mine was helping me. I had to ask the hosts a million times about different things because they were NOT on top of anything. Sometimes when I was looking for them I could not find them.

I was very unpleased with this especially when you end up paying a ton of money and addressed this along with many other concerns at the end of the party to which I was told the hosts are not allow to get in to the bouncers to help the kids but thanks to the adult parents getting in the bouncers the kids did have fun. And to my surprise to whom I was speaking with at the end of the party was one of the owners who stated he was a worker and could not do nothing & would relay this information to the manger for further decision.

When leaving because they take you through the bouncer room to exit the ramp if you have a stroller, the host grabbed a fire extingusher which went off in front of my 9mo. old son's face and filled up the bouncer room which another party was going on. Went back to the man who I was speaking with (whom I thought was just a worker and not the owner) and told what had just happend and this was a "REAL FLOP" and how dissappointed in this place I was and I exited the building through the stairs with my mother helping me down with the stroller.

That following Tues (because they are closed on Mon) I spoke with whom the person I scheduled the party with and expressed my dissappointment in the service and the place and she seemed uninterested and would not let me speak with the owner, whom she admitted at that time was the guy I was speaking with the day of the party. I feel this was a cowardly approach for him especially that he was the owner of the place & relies on customers to pay his bills. She talked with him and called me back to give me a little bit back of a refund but I was still unsatisfaied, I probably should have gotten back all of my money because I DID NOT get what I paid for or what was promised at all!!!! I was supposed to get "over the top service" per woman whom I scheduled party with and what I got was "under the bottom" service and not to mention did not care about the safety of the kids.

I would not even bother going here. I would highly recommend "BOUNCE U" where we went to a party here & the party hosts were EXCELLENT! They helped the kids to make sure the kids were safe and made sure the adults were content. So do youself a favor, especially when your spending money, go to Bounce U. You will be happy you spent your money there.

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I wanted to book a party here for my 2 sons, that are both deathly allergic to milk. Jumpnasium's party packages appear online...that food is an "add on". However, you are only allowed to order food from their contracted pizza vendor. My

3
★★★★★

I wanted to book a party here for my 2 sons, that are both deathly allergic to milk. Jumpnasium's party packages appear online...that food is an "add on". However, you are only allowed to order food from their contracted pizza vendor. My

.

We just had our 6 year old daughters party at Jumpnasium and we were very impressed with how clean it was and the kids had a great time. The Parents also enjoyed it, especially the "Parent" room with couches and a nice flat screen tv where the husbands watched football!

2
★★★★★

We just had our 6 year old daughters party at Jumpnasium and we were very impressed with how clean it was and the kids had a great time. The Parents also enjoyed it, especially the "Parent" room with couches and a nice flat screen tv where the husbands watched football!

Pros: Clean & Fun

Cons: None

 

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