Grout Grouch

★☆☆☆☆

About Grout Grouch

Categories
  • Ceramic Tile Contractors
  • Home Repair & Service
Details
  • Bathtub Refinishing

Home & Garden

Home & Garden
More choices in Morristown:
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#1 Locksmith

1 Madison St Morristown, NJ

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Livingston Locksmith 4 Less

1 W Mount Pleasant Ave Livingston, NJ

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Hopefully you can avoid the kind of experience we had.
The owner gave us an estimate. His employee came out and did the job. It was completely different than what we believed we agreed on. He charged $125 an hour. It was sloppy and looked terrible (white grout smeared over clear sealant, grout smeared over tiles and glass, sealant half removed in spots and not replaced, grout over top of dark grout which now cannot be cleaned). AND he scratched every surface of the tub permanently with the tool he used to remove the grout.
The owner told us he would fix it, then sent the same employee who scratched everything to do a "touch up". We called to ask the owner to come out and look and despite many phone calls and an email, we never again heard back from him. He did cash the check though.

1
★☆☆☆☆

Hopefully you can avoid the kind of experience we had.
The owner gave us an estimate. His employee came out and did the job. It was completely different than what we believed we agreed on. He charged $125 an hour. It was sloppy and looked terrible (white grout smeared over clear sealant, grout smeared over tiles and glass, sealant half removed in spots and not replaced, grout over top of dark grout which now cannot be cleaned). AND he scratched every surface of the tub permanently with the tool he used to remove the grout.
The owner told us he would fix it, then sent the same employee who scratched everything to do a "touch up". We called to ask the owner to come out and look and despite many phone calls and an email, we never again heard back from him. He did cash the check though.

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