Guay, Todd, DVM Swedesboro Animal Hospital

★★★★☆

About Guay, Todd, DVM Swedesboro Animal Hospital

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  • Veterinarians

Pets & Animals

Pets & Animals
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I just had my dog put down at the doctors today. My problem is that my dog walked in the front door and after talking to the staff and agreeing to put my dog down I was told I had to pick my dog up at the garage door in the back. While at the back door the UPS driver pulled up and I had to move out of his way and wait for him to make his delivery to pick up my dog. I asked before hand why I had to go to the back and understood it was not to upset the other clients if I went out the front door. My dog was a fighter for his life and was disrespected by telling me he had to leave by the back instead of being proud enough to leave by the same door he walked in. Also, I was told I had to pay before I had him put to sleep so I did not not have to deal with it after. But it was ok to have to move out of the way of the back door for a delivery. If this is their policy to remove the body out the back door then there should be a designated door to use. This is not a cheap option to care for a loved pet and I felt cheapened by the experience of it all. I am a proud dog owner and my dog was a proud pet and I was not ashamed of doing the right thing but of leaving by the back door like I did something wrong as not to upset other paying clients like death is not part of life. It is a hard decision to end the life of a loved one and it is not made easier by being asked to slink out the back door when the decision is hard enough already. If these doctors are telling all of their clients the truth then no one in the office should mind if a deceased pet leaves by the front door or the back.

2
★★☆☆☆

I just had my dog put down at the doctors today. My problem is that my dog walked in the front door and after talking to the staff and agreeing to put my dog down I was told I had to pick my dog up at the garage door in the back. While at the back door the UPS driver pulled up and I had to move out of his way and wait for him to make his delivery to pick up my dog. I asked before hand why I had to go to the back and understood it was not to upset the other clients if I went out the front door. My dog was a fighter for his life and was disrespected by telling me he had to leave by the back instead of being proud enough to leave by the same door he walked in. Also, I was told I had to pay before I had him put to sleep so I did not not have to deal with it after. But it was ok to have to move out of the way of the back door for a delivery. If this is their policy to remove the body out the back door then there should be a designated door to use. This is not a cheap option to care for a loved pet and I felt cheapened by the experience of it all. I am a proud dog owner and my dog was a proud pet and I was not ashamed of doing the right thing but of leaving by the back door like I did something wrong as not to upset other paying clients like death is not part of life. It is a hard decision to end the life of a loved one and it is not made easier by being asked to slink out the back door when the decision is hard enough already. If these doctors are telling all of their clients the truth then no one in the office should mind if a deceased pet leaves by the front door or the back.

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As a kid my family took our dogs there when it was just Dr Magazu and one other vet, I have nothing but positive memories from those days. Naturally, when I started raising my first pet on my own I took my 2 month old kitten there for her first check up. I received a phone call early one morning from one of the young techs informing me that the kitten that i had rescued and hand raised tested weakly positive for FIV and the prognosis I received was she most likely wouldn't live past 2 years old. $400 worth of blood work later she was cleared and I learned that they can not be tested until after 3 months of age and a positive diagnosis is by no means a death sentence. She is now 4 years old and healthy as can be, but the emotional stress and $400 bill that resulted from the misinformed diagnosis was something I never should have gone through nor will i forget. Even though she was a rescue I did know her exact age and that team of vets should have known she was too young to test, postponing it a month would have saved us all the trouble.

3
★★★☆☆

As a kid my family took our dogs there when it was just Dr Magazu and one other vet, I have nothing but positive memories from those days. Naturally, when I started raising my first pet on my own I took my 2 month old kitten there for her first check up. I received a phone call early one morning from one of the young techs informing me that the kitten that i had rescued and hand raised tested weakly positive for FIV and the prognosis I received was she most likely wouldn't live past 2 years old. $400 worth of blood work later she was cleared and I learned that they can not be tested until after 3 months of age and a positive diagnosis is by no means a death sentence. She is now 4 years old and healthy as can be, but the emotional stress and $400 bill that resulted from the misinformed diagnosis was something I never should have gone through nor will i forget. Even though she was a rescue I did know her exact age and that team of vets should have known she was too young to test, postponing it a month would have saved us all the trouble.

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Magazu was always great, but that female vet he hired many years ago was the worst. Near fatal error with my dog in the past because of her. I hear she is still there which is shocking.

And the staff was not too friendly at the time. Same staff repeatedly kept trying to get us to see the female vet when we specifically wanted Magazu. Now that was very annoying and denied ever switching us, which was at least 3 times! Very unprofessional.

They've since redone their place and I have known people who like this female vet, who I can not remember her name nor do I want too. Hopefully, she got over her inexperience.

As for the store and cost...a bit more expensive then most.
Just my two cents of an old bad few years of an experience.

1
★☆☆☆☆

Magazu was always great, but that female vet he hired many years ago was the worst. Near fatal error with my dog in the past because of her. I hear she is still there which is shocking.

And the staff was not too friendly at the time. Same staff repeatedly kept trying to get us to see the female vet when we specifically wanted Magazu. Now that was very annoying and denied ever switching us, which was at least 3 times! Very unprofessional.

They've since redone their place and I have known people who like this female vet, who I can not remember her name nor do I want too. Hopefully, she got over her inexperience.

As for the store and cost...a bit more expensive then most.
Just my two cents of an old bad few years of an experience.

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I have to agree with the Levines re Dr. Magazu. I've never seen such a caring, gentle man. I can't imagine a flea being afraid of him! He gets down on the level of the animal and you can see in his eyes that he loves them all. I think the other reviewer must have been at a different animal hospital. He saved our collie many years ago that was hit by a car and had many hairline fractures of the skull. Not once did he utter putting the dog to sleep. We've always been pleased with whatever care and service we have received. John and Jean Reistle, Mickleton, NJ

5
★★★★★

I have to agree with the Levines re Dr. Magazu. I've never seen such a caring, gentle man. I can't imagine a flea being afraid of him! He gets down on the level of the animal and you can see in his eyes that he loves them all. I think the other reviewer must have been at a different animal hospital. He saved our collie many years ago that was hit by a car and had many hairline fractures of the skull. Not once did he utter putting the dog to sleep. We've always been pleased with whatever care and service we have received. John and Jean Reistle, Mickleton, NJ

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We have been going to Swedesboro animal hospital for the past 15 yrs. Moving to a new state was not easy when you have a pet that has an illness. Dr Magazu was amazing with his explainations and caring. Honestly I do not know what vet Daisy W went to but it certainly was not Dr Magazu. Never, ever has he even uttered an unkind word even in jest. He has always been totally professional and upfront with us about our pet's care and treatments. What other vet 'calls' you to personally give you the results of tests on an animal you think is critical. They walk you through every test, give you exact information you need to make the best decisions for your 'kids'. They are amazing Doctors' and staff. Always smile, never in bad moods and all very caring. Thank you Dr Magazu, and staff The Levine's

5
★★★★★

We have been going to Swedesboro animal hospital for the past 15 yrs. Moving to a new state was not easy when you have a pet that has an illness. Dr Magazu was amazing with his explainations and caring. Honestly I do not know what vet Daisy W went to but it certainly was not Dr Magazu. Never, ever has he even uttered an unkind word even in jest. He has always been totally professional and upfront with us about our pet's care and treatments. What other vet 'calls' you to personally give you the results of tests on an animal you think is critical. They walk you through every test, give you exact information you need to make the best decisions for your 'kids'. They are amazing Doctors' and staff. Always smile, never in bad moods and all very caring. Thank you Dr Magazu, and staff The Levine's

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I had a very bad experience when I took my dogs to Dr. Magazu. My dog has anxiety at the vet. When Dr. Magazu saw her she became very upset and put up a fight. Magazu said that I should just have her put to sleep!!!! I was so upset when I left & I never returned. Since then, I have taken both of my dogs to the vet where I used to live (45 minutes away!) and she has been seen many times by other vets without incident. I can't believe Dr. Magazu would tell me to put my dog to sleep just because she was afraid of HIM! I don't blame her.

1
★☆☆☆☆

I had a very bad experience when I took my dogs to Dr. Magazu. My dog has anxiety at the vet. When Dr. Magazu saw her she became very upset and put up a fight. Magazu said that I should just have her put to sleep!!!! I was so upset when I left & I never returned. Since then, I have taken both of my dogs to the vet where I used to live (45 minutes away!) and she has been seen many times by other vets without incident. I can't believe Dr. Magazu would tell me to put my dog to sleep just because she was afraid of HIM! I don't blame her.

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Dr. Magazu and his team are phenomenal. They have treated my cats with respect and compassion - especially when 2 of my felines had terminal cancer. I trust them completely. They are currently treating another one of my cats who has diabetes and he is doing wonderfully. I have had many animals in my life and I can tell you that I would drive hours if I needed to in order to bring my pets here. AWESOME VETS!!!!!!!

5
★★★★★

Dr. Magazu and his team are phenomenal. They have treated my cats with respect and compassion - especially when 2 of my felines had terminal cancer. I trust them completely. They are currently treating another one of my cats who has diabetes and he is doing wonderfully. I have had many animals in my life and I can tell you that I would drive hours if I needed to in order to bring my pets here. AWESOME VETS!!!!!!!

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I have been coming to Swedesboro AH for over 5 years, and have loved every experience with them. Even after moving an hour away i still take my animals there. In working in the Animal Field as a Vet Tech at an animal shelter it is nice to know that i can put so much trust that my animals are being well cared for. I do Hospice care for senior dogs that come through the shelter and have recently adopted an older dog (Henry) who had an enlarged heart, we had many visits to Dr. Magazu and called him with question and consultations about meds. He and his staff have been nothing but supportive and kind. I never doubt He or his staff for a second.In the past week I had to have henry put to sleep, when i called to let the hospital know they were nothing but supportive and kind. I will never visit another hospital for my pets.

5
★★★★★

I have been coming to Swedesboro AH for over 5 years, and have loved every experience with them. Even after moving an hour away i still take my animals there. In working in the Animal Field as a Vet Tech at an animal shelter it is nice to know that i can put so much trust that my animals are being well cared for. I do Hospice care for senior dogs that come through the shelter and have recently adopted an older dog (Henry) who had an enlarged heart, we had many visits to Dr. Magazu and called him with question and consultations about meds. He and his staff have been nothing but supportive and kind. I never doubt He or his staff for a second.In the past week I had to have henry put to sleep, when i called to let the hospital know they were nothing but supportive and kind. I will never visit another hospital for my pets.

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The staff here have always been very helpful. It is a nice big office with a little store connected to it, which is nice if you need to pick up some food or any other supplies on the way out. We have always had good experiences there for both our cats and dogs.

4
★★★★☆

The staff here have always been very helpful. It is a nice big office with a little store connected to it, which is nice if you need to pick up some food or any other supplies on the way out. We have always had good experiences there for both our cats and dogs.

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These are a very caring and knowledgable staff. They are always there for you in an emergency or just for a routine visit. The hospital itself is spotless and very state of the art! They will treat your pets as they would their own. The staff is just as knowledgable as they come and they are always willing to help you out with a problem you may be having with your pets. If they don't have the answers, they will find them for you!

4
★★★★☆

These are a very caring and knowledgable staff. They are always there for you in an emergency or just for a routine visit. The hospital itself is spotless and very state of the art! They will treat your pets as they would their own. The staff is just as knowledgable as they come and they are always willing to help you out with a problem you may be having with your pets. If they don't have the answers, they will find them for you!

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Multiple doctor facility that offers the best in pet care. State of the art equipment that is always being upgraded and a staff that will treat your pet like their own. Emergency care is available 24/7. Convenient store located next to the hospital lets you stock up on essentials or buy you pampered pet some toys. Competatively priced services and products.

4
★★★★☆

Multiple doctor facility that offers the best in pet care. State of the art equipment that is always being upgraded and a staff that will treat your pet like their own. Emergency care is available 24/7. Convenient store located next to the hospital lets you stock up on essentials or buy you pampered pet some toys. Competatively priced services and products.

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Afflicted with a skin condition, my dog has been prescribed expensive shampoos and medications for his condition by other vets in the past. After one of the vets at swedesboro animal hosital looked at him he said," This dog has allergies which is common in this breed." He then recommended an over the counter medication that saved us money and cleared up the my dog's skin problem. That is honesty!!

4
★★★★☆

Afflicted with a skin condition, my dog has been prescribed expensive shampoos and medications for his condition by other vets in the past. After one of the vets at swedesboro animal hosital looked at him he said," This dog has allergies which is common in this breed." He then recommended an over the counter medication that saved us money and cleared up the my dog's skin problem. That is honesty!!

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