Empire Movers

★★★★★
The Very Big and Strong, but Gentle Movers
  • 268 W 58th St

    New York, NY 10019

    Map & Directions
  • 212-365-8367

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On April 19th, a crew from Empire Movers, Bronx, New York, moved me from an apartment on the UES to one in lower Manhattan in Peter Cooper Village. The signed agreement stated my current apartment was a 4th floor walkup and my new apartment was in an elevator building. I paid a fee for the apartment being a walk up requiring additional effort by the moving crew. The agreement was that I would pack everything that required boxing. Empire even provided some boxes for clothes hanging in closets as well as mirror boxes. It was a straight forward move and I had already moved all of the breakables, lamps and smaller items.
The crew was supposed to provide me with a numbered inventory of everything moved. They did not.
As the crew was completing the move out of the walk-up, I was confronted by them and required to pay them additional money for the walk-up issue as well as a tip which I had planned on giving them. I could not reach Omar Rodruiguez so charged my card on file or they would not have completed the move. They told me if he agreed to it, they would refund the extra $ after the move. Furthermore they requested a significant additional tip than I had been prepared to give (which was already more than normal in understanding the stair issue)
After they moved everything into my new apartment and left, I did an inventory check and found that I was missing an antique lamp table a precious family heirloom. I immediately notified Empire of the loss. I was going to move the table myself but they insisted on putting it into a moving box (I do not know why they did that) and putting it on the truck. They have never found it.
I have spent hours on the phone or in email with Empire discussing the lost table as well as the overcharge of $90 plus the additional tip that the moving crew demanded.
On May 2 Omar agreed to discuss the refunds with his boss, the owner of the company, as well as the loss of the table. Following that meeting, he said he would refund the over charge amount and that his boss had agreed to pay me what my table is worth if it was not found (I have a confirmation of this agreement in writing from empire).
After not hearing from them again, and trying to call and email and getting no response, I am posting this on social media. To date, no refund has been made or retribution for my lost table. This company is unreliable, and does not control its crews who appear to steal both money and furniture. They do not stand behind their contracts, verbal or written, and are very difficult to reach with problems or issues like this.
What started out as a relatively uncomplicated move turned into a nightmare.
I have not taken them to court, but am still considering it.

1
★☆☆☆☆

On April 19th, a crew from Empire Movers, Bronx, New York, moved me from an apartment on the UES to one in lower Manhattan in Peter Cooper Village. The signed agreement stated my current apartment was a 4th floor walkup and my new apartment was in an elevator building. I paid a fee for the apartment being a walk up requiring additional effort by the moving crew. The agreement was that I would pack everything that required boxing. Empire even provided some boxes for clothes hanging in closets as well as mirror boxes. It was a straight forward move and I had already moved all of the breakables, lamps and smaller items.
The crew was supposed to provide me with a numbered inventory of everything moved. They did not.
As the crew was completing the move out of the walk-up, I was confronted by them and required to pay them additional money for the walk-up issue as well as a tip which I had planned on giving them. I could not reach Omar Rodruiguez so charged my card on file or they would not have completed the move. They told me if he agreed to it, they would refund the extra $ after the move. Furthermore they requested a significant additional tip than I had been prepared to give (which was already more than normal in understanding the stair issue)
After they moved everything into my new apartment and left, I did an inventory check and found that I was missing an antique lamp table a precious family heirloom. I immediately notified Empire of the loss. I was going to move the table myself but they insisted on putting it into a moving box (I do not know why they did that) and putting it on the truck. They have never found it.
I have spent hours on the phone or in email with Empire discussing the lost table as well as the overcharge of $90 plus the additional tip that the moving crew demanded.
On May 2 Omar agreed to discuss the refunds with his boss, the owner of the company, as well as the loss of the table. Following that meeting, he said he would refund the over charge amount and that his boss had agreed to pay me what my table is worth if it was not found (I have a confirmation of this agreement in writing from empire).
After not hearing from them again, and trying to call and email and getting no response, I am posting this on social media. To date, no refund has been made or retribution for my lost table. This company is unreliable, and does not control its crews who appear to steal both money and furniture. They do not stand behind their contracts, verbal or written, and are very difficult to reach with problems or issues like this.
What started out as a relatively uncomplicated move turned into a nightmare.
I have not taken them to court, but am still considering it.

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.

On April 19th, a crew from Empire Movers, Bronx, New York, moved me from an apartment on the UES to one in lower Manhattan in Peter Cooper Village. The signed agreement stated my current apartment was a 4th floor walkup and my new

3
★★★★★

On April 19th, a crew from Empire Movers, Bronx, New York, moved me from an apartment on the UES to one in lower Manhattan in Peter Cooper Village. The signed agreement stated my current apartment was a 4th floor walkup and my new

.

Important information to our customers!\r
Empire Movers management noticed that at least 2 reviews are fake from the user MAKIGRID and OLIVE. It is our responsibility to let our customer what is accurate and what is not.\r
We are proud to

3
★★★★★

Important information to our customers!\r
Empire Movers management noticed that at least 2 reviews are fake from the user MAKIGRID and OLIVE. It is our responsibility to let our customer what is accurate and what is not.\r
We are proud to

.

SCAM MOVERS, FAKE GOOD REVIEWS , BE AWARE !! I used this company and they are not even close to excellent. They were very late, the price was almost double than quoted and after all the damage that they made, their foreman complained

3
★★★★★

SCAM MOVERS, FAKE GOOD REVIEWS , BE AWARE !! I used this company and they are not even close to excellent. They were very late, the price was almost double than quoted and after all the damage that they made, their foreman complained

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Great company, all staff are very professional, very nice people.\r
I used Empire movers two times within about one year period and highly recommend them.\r
These guys will make your move so easy, they pack and unpack everything for you

3
★★★★★

Great company, all staff are very professional, very nice people.\r
I used Empire movers two times within about one year period and highly recommend them.\r
These guys will make your move so easy, they pack and unpack everything for you

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on reflection, the red flags were there when they picked up the stuff. When my husband asked about paying via a cc Florin kept harping on the fact that they also took cash .They also asked for payment in full (we've used moving companies

3
★★★★★

on reflection, the red flags were there when they picked up the stuff. When my husband asked about paying via a cc Florin kept harping on the fact that they also took cash .They also asked for payment in full (we've used moving companies

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DO NOT USE THIS COMPANY. They showed up 3 hours late to my job and refused to move my stuff for the quoted price.

3
★★★★★

DO NOT USE THIS COMPANY. They showed up 3 hours late to my job and refused to move my stuff for the quoted price.

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I just wanted to write to say thank you for the excellent service we received from Empire Movers,when we moved to the new home. The guys who came to help us worked really efficiently, were very careful with our belongings and did the work

3
★★★★★

I just wanted to write to say thank you for the excellent service we received from Empire Movers,when we moved to the new home. The guys who came to help us worked really efficiently, were very careful with our belongings and did the work

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Is long time, since I moved last time. I was so happy to meet FLORIN and his crew.They did a clean job, packed really nice all my beloved China. I'm pleased to work with this people and I hope that all customers get the treatment I

3
★★★★★

Is long time, since I moved last time. I was so happy to meet FLORIN and his crew.They did a clean job, packed really nice all my beloved China. I'm pleased to work with this people and I hope that all customers get the treatment I

.

Moving with Empire Movers was the best experience I've ever had! After moving with a few other companies, I finally found one that accomplished all my needs. The movers were very professional, helpful, punctual, energetic and FAST!!! I had

3
★★★★★

Moving with Empire Movers was the best experience I've ever had! After moving with a few other companies, I finally found one that accomplished all my needs. The movers were very professional, helpful, punctual, energetic and FAST!!! I had

.

I will NEVER contact this company for another quote. They originally quoted me a decent price (but in this case you get what you pay for). I hired them, and had an agreement and delivery date for 50 boxes. Nothing showed up on the agreed

3
★★★★★

I will NEVER contact this company for another quote. They originally quoted me a decent price (but in this case you get what you pay for). I hired them, and had an agreement and delivery date for 50 boxes. Nothing showed up on the agreed

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I had a wonderful exprience with this moving company. I needed a company who would help me out, financially and professionally... I found both with Empire Movers!From the moment that I called to get an estimate, the gentleman was very

3
★★★★★

I had a wonderful exprience with this moving company. I needed a company who would help me out, financially and professionally... I found both with Empire Movers!From the moment that I called to get an estimate, the gentleman was very

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I recently moved from the New York area to Southern California and I hired Empire Movers to move me across the country. My move was handled every step of the way in a professional manner. All of my belongs arrived in perfect

3
★★★★★

I recently moved from the New York area to Southern California and I hired Empire Movers to move me across the country. My move was handled every step of the way in a professional manner. All of my belongs arrived in perfect

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I just wanted to say thanks to these guys for moving me. This is my best move since we moved to New York 8 years ago.They came at the time they said they would and moved me quickly. The three movers were professional and they did an

3
★★★★★

I just wanted to say thanks to these guys for moving me. This is my best move since we moved to New York 8 years ago.They came at the time they said they would and moved me quickly. The three movers were professional and they did an

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This company is so atrocious. I wish I had known that before we hired them.
They were late picking up, claimed bogus overage fees, tried to charge us twice the estimated price (despite us giving them LESS than originally estimated), gave us 2 hours notice for deliver, and then put our possessions in storage when we wouldn't pay the inflated price on the spot. 18 days later, our belongings are still in storage and they will not redeliver.
Do yourself a huge favor and avoid Empire Moving!

1
★☆☆☆☆

This company is so atrocious. I wish I had known that before we hired them.
They were late picking up, claimed bogus overage fees, tried to charge us twice the estimated price (despite us giving them LESS than originally estimated), gave us 2 hours notice for deliver, and then put our possessions in storage when we wouldn't pay the inflated price on the spot. 18 days later, our belongings are still in storage and they will not redeliver.
Do yourself a huge favor and avoid Empire Moving!

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1 out of 1 people found this review helpful.

.

I had a very complicated move from Chicago to Manhattan that involved local Chicago movers, Pods shipping, and Empire Movers on the NYC end. Florin and the team from Empire were great. They confirmed details with the Chicago packing

3
★★★★★

I had a very complicated move from Chicago to Manhattan that involved local Chicago movers, Pods shipping, and Empire Movers on the NYC end. Florin and the team from Empire were great. They confirmed details with the Chicago packing

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The crew was scheduled for 9 am pickup, they called ahead to let me know they were coming. At 8:50 am they were at the door. I had some things that were still unpacked since my boxes had run out, no worries they packed it for me.\r
\r
Vlad

3
★★★★★

The crew was scheduled for 9 am pickup, they called ahead to let me know they were coming. At 8:50 am they were at the door. I had some things that were still unpacked since my boxes had run out, no worries they packed it for me.\r
\r
Vlad

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I usually don't review businesses but these great guys convinced me to share this with everyone. They earned top marks from me for their high quality service. On time, polite, careful with my stuff, very helpful and friendly. And all that

3
★★★★★

I usually don't review businesses but these great guys convinced me to share this with everyone. They earned top marks from me for their high quality service. On time, polite, careful with my stuff, very helpful and friendly. And all that

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Very good grade A service. John and his crew were excellent.

3
★★★★★

Very good grade A service. John and his crew were excellent.

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The movers were fine. My problem was with Sam the salesperson who provided the price quote. Job was twice the cost as quoted. I was charged for items/services which they said there was no charge for. I was supposed to have three movers

3
★★★★★

The movers were fine. My problem was with Sam the salesperson who provided the price quote. Job was twice the cost as quoted. I was charged for items/services which they said there was no charge for. I was supposed to have three movers

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Good service and very fast crew.
i have moved with them before and used than again on Sunday. I can close my eyes and be assured they will deliver.

2
★★★★★

Good service and very fast crew.
i have moved with them before and used than again on Sunday. I can close my eyes and be assured they will deliver.

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Empire Movers Is one of the WORST moving services I've ever experienced. Do not use them. First of all they come in a Dirty Butcher Meat Truck. Half way full with there junk already inside. that way they can request to make two trips. so they can charge you for more hours. They use broken boxes. there not reliable with time. they show up extremely Late and they will give you the run around and lie about traffic.
then they try to scam with the hours. they will work slow to charge you more hours. Managers and the whole company Is Super UNPROFESSIONAL. Whatever you do DONT USE THEM!! HORRIBLE EXPERIENCE OVERALL!

0
★☆☆☆☆

Empire Movers Is one of the WORST moving services I've ever experienced. Do not use them. First of all they come in a Dirty Butcher Meat Truck. Half way full with there junk already inside. that way they can request to make two trips. so they can charge you for more hours. They use broken boxes. there not reliable with time. they show up extremely Late and they will give you the run around and lie about traffic.
then they try to scam with the hours. they will work slow to charge you more hours. Managers and the whole company Is Super UNPROFESSIONAL. Whatever you do DONT USE THEM!! HORRIBLE EXPERIENCE OVERALL!

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Absolutely amazing. Moved with them recently, the speed and efficiency of the movers impressed me.
How the do it i dont know but they were great. Very professional all the way.

Kudos

2
★★★★★

Absolutely amazing. Moved with them recently, the speed and efficiency of the movers impressed me.
How the do it i dont know but they were great. Very professional all the way.

Kudos

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Just a quick note to tell you that my daughter, Mary is all moved in and she is jumping for joy.
She had nothing but nice things to say about your men and the wonderful job they did for her.
Please put the amount of the bill on my credit card and not hers, and thank you so much for
1) taking this job so last minute 2) in a snowstorm, and 3) doing it so quickly, professionally and
respectfully....please pass our thanks on to your guys.

Sincerely,

Rosemary Rawlins

2
★★★★★

Just a quick note to tell you that my daughter, Mary is all moved in and she is jumping for joy.
She had nothing but nice things to say about your men and the wonderful job they did for her.
Please put the amount of the bill on my credit card and not hers, and thank you so much for
1) taking this job so last minute 2) in a snowstorm, and 3) doing it so quickly, professionally and
respectfully....please pass our thanks on to your guys.

Sincerely,

Rosemary Rawlins

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Excellent service and very courteous. used them on a friends recommendation. The move was last week and got them last minute.. I spoke to one of their sales agents his name was Sam and was explained everything in details.. The movers came and carefully wrapped my furniture and moved me. it was very fast and price was very reasonable.
Will use them again if i move

5
★★★★★

Excellent service and very courteous. used them on a friends recommendation. The move was last week and got them last minute.. I spoke to one of their sales agents his name was Sam and was explained everything in details.. The movers came and carefully wrapped my furniture and moved me. it was very fast and price was very reasonable.
Will use them again if i move

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Great crew and job done flawlessly.
used them on sunday. the people came and packed everything nicely. it was over in 4 hours.

will i use them again? Absolutely

2
★★★★★

Great crew and job done flawlessly.
used them on sunday. the people came and packed everything nicely. it was over in 4 hours.

will i use them again? Absolutely

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Due to my work i have to relocate constantly, this time some friends recommended this company. i called and spoke to one of their reps and was explained all the costs in detail rather than just trying to hush me into booking with them. i found that to be very helpful and impressed.

On the day of the move which is January 3rd, they arrived on time in the morning and the foreman with his crew of 3 people just did an exceptional job, i was amazed at the speed and professionalism. They did not even take a break for coffee. I will highly recommend this company to anyone. Out of all the movers i have used in the past this has been the best experience so far

2
★★★★★

Due to my work i have to relocate constantly, this time some friends recommended this company. i called and spoke to one of their reps and was explained all the costs in detail rather than just trying to hush me into booking with them. i found that to be very helpful and impressed.

On the day of the move which is January 3rd, they arrived on time in the morning and the foreman with his crew of 3 people just did an exceptional job, i was amazed at the speed and professionalism. They did not even take a break for coffee. I will highly recommend this company to anyone. Out of all the movers i have used in the past this has been the best experience so far

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My husband and I moved yesterday to a 5th floor walkup on the UES (yes, 4 flights of stairs!). We had 4 guys move us in 5 hours with 50 boxes and tons of furniture.
The movers were extremely professional, courteous, punctual and gentle! They showed up earlier than anticipated and were ready to hustle. Went above and beyond and were so friendly and polite.
There were no hidden costs and this company is very reasonably priced --- but keep in mind we were COMPLETELY packed - to the last pen (so we did not need any of their supplies at all). I highly recommend this company, the cost benefit of saving $100 on another company or renting a U-Haul is not even worth it, I promise.
We tipped $55 per person and got the movers waters/sodas/snacks.
Here was my favorite part: When there were less than 10 boxes left, instead of stretching out the time (b/c we did pay them hourly - so I personally would've taken my sweet time!) the hustled up those stairs almost running and finished by 2.30pm!!! I couldn?t believe my eyes.
Already recommending them to my friends! It was the best moving experience of my life and I've moved every 2 years for the past 10 years.

2
★★★★★

My husband and I moved yesterday to a 5th floor walkup on the UES (yes, 4 flights of stairs!). We had 4 guys move us in 5 hours with 50 boxes and tons of furniture.
The movers were extremely professional, courteous, punctual and gentle! They showed up earlier than anticipated and were ready to hustle. Went above and beyond and were so friendly and polite.
There were no hidden costs and this company is very reasonably priced --- but keep in mind we were COMPLETELY packed - to the last pen (so we did not need any of their supplies at all). I highly recommend this company, the cost benefit of saving $100 on another company or renting a U-Haul is not even worth it, I promise.
We tipped $55 per person and got the movers waters/sodas/snacks.
Here was my favorite part: When there were less than 10 boxes left, instead of stretching out the time (b/c we did pay them hourly - so I personally would've taken my sweet time!) the hustled up those stairs almost running and finished by 2.30pm!!! I couldn?t believe my eyes.
Already recommending them to my friends! It was the best moving experience of my life and I've moved every 2 years for the past 10 years.

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i just moved today from Port Washington to Freeport.

Very good service and very fast. Didnt know it would be taken care of so quickly.
My compliments to the crew and the management

2
★★★★★

i just moved today from Port Washington to Freeport.

Very good service and very fast. Didnt know it would be taken care of so quickly.
My compliments to the crew and the management

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Hello Sam!
Just a short note to thank you for your excellent job moving us from one Bayside to Manhattan. We appreciate the helpful, personal attention that you and your staff provided for us in our particular situation. We will certainly call you if and when we need a moving service again and we will recommend your services to anyone in need of a friendly, competent and professional moving service

5
★★★★★

Hello Sam!
Just a short note to thank you for your excellent job moving us from one Bayside to Manhattan. We appreciate the helpful, personal attention that you and your staff provided for us in our particular situation. We will certainly call you if and when we need a moving service again and we will recommend your services to anyone in need of a friendly, competent and professional moving service

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.

Had empire movers come by on Tuesday to do my move, everything ran very smooth and efficiently

The head mover directed his crew and did the move in a very efficient and professional manner.

Will use them again i f moving in the near future.

2
★★★★★

Had empire movers come by on Tuesday to do my move, everything ran very smooth and efficiently

The head mover directed his crew and did the move in a very efficient and professional manner.

Will use them again i f moving in the near future.

.

These guys are amazing the move was done in a very nice and professional way, right from the time i called them on the phone and spoke to their sales agent to the time they arrived at my apartment till the finish.

will use them again if have to move(ugh) and refer them to anyone i know

2
★★★★★

These guys are amazing the move was done in a very nice and professional way, right from the time i called them on the phone and spoke to their sales agent to the time they arrived at my apartment till the finish.

will use them again if have to move(ugh) and refer them to anyone i know

.

I created an account just so I could drop a review 4 Empire Movers. I recently moved from Upper East to Port Washington and could not be happier with how the move went. The movers arrived early and were very professional and hard working. They wrapped everything very well and were very careful. They were also really fast-the move took less time than we thought it would and my bill was less than expected. I recommend them to anyone that is moving and will use them again in a heartbeat!

2
★★★★★

I created an account just so I could drop a review 4 Empire Movers. I recently moved from Upper East to Port Washington and could not be happier with how the move went. The movers arrived early and were very professional and hard working. They wrapped everything very well and were very careful. They were also really fast-the move took less time than we thought it would and my bill was less than expected. I recommend them to anyone that is moving and will use them again in a heartbeat!

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I used them to move recently and the move went great up until the end. I gave a tip of $20/person (the bill was the minimum charge) and the guy wanted more money. He let me know that 20% was what he expected. This was totally unreasonable given the amount of work that they had to do. They also stand over your shoulder and watch what you write during your review of the company. I will never use them again. There are too many movers in the area to deal with this level of unprofessionalism.

I should have known because he brought up money during our conversation three different times (asking about rent, etc.). I saw the 20% line mentioned in other reviews of the company and should have listened.

1
★★☆☆☆

I used them to move recently and the move went great up until the end. I gave a tip of $20/person (the bill was the minimum charge) and the guy wanted more money. He let me know that 20% was what he expected. This was totally unreasonable given the amount of work that they had to do. They also stand over your shoulder and watch what you write during your review of the company. I will never use them again. There are too many movers in the area to deal with this level of unprofessionalism.

I should have known because he brought up money during our conversation three different times (asking about rent, etc.). I saw the 20% line mentioned in other reviews of the company and should have listened.

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Good crew and very good service.
Everything was delivered as promised and could not be more pleased with the service. good going guys

2
★★★★☆

Good crew and very good service.
Everything was delivered as promised and could not be more pleased with the service. good going guys

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After looking at all the great reviews here i decided to call them and got a price quote from a sales agent Sam, after having all my questions answered i decided to give them a shot.

Im so glad i called them as Polo the foreman and his crew did a very nice job they packed everything carefully and it was really a breeze . Very happy with the service

2
★★★★★

After looking at all the great reviews here i decided to call them and got a price quote from a sales agent Sam, after having all my questions answered i decided to give them a shot.

Im so glad i called them as Polo the foreman and his crew did a very nice job they packed everything carefully and it was really a breeze . Very happy with the service

.

Great experience.
Used Empire for my move on the 10th for my 3 bedroom apartment from Bayside to Bellrose.

The crew was on time and finished the job in less time than estimated plus they were great.

Highly recommended

2
★★★★★

Great experience.
Used Empire for my move on the 10th for my 3 bedroom apartment from Bayside to Bellrose.

The crew was on time and finished the job in less time than estimated plus they were great.

Highly recommended

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Just moved with Empire yesterday from Flushing to Long Island City.

At first i was skeptical to use this company because its only been in business for three years but the sales person on the phone Florin was very courteous and took the time to explain everything to me step by step.

Foreman on the move was Vlad and his crew of three men handled the move with such ease and professionalism plus they really took care of my items and absolutely no damages and it was reasonably priced.

I will highly recommend this company

2
★★★★★

Just moved with Empire yesterday from Flushing to Long Island City.

At first i was skeptical to use this company because its only been in business for three years but the sales person on the phone Florin was very courteous and took the time to explain everything to me step by step.

Foreman on the move was Vlad and his crew of three men handled the move with such ease and professionalism plus they really took care of my items and absolutely no damages and it was reasonably priced.

I will highly recommend this company

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I was very happy with the moving service provided by Empire Movers. I had them move our 1 Bdrm from Upper East NYC to Washington DC. The movers were very savy and efficient. The move was for my son, and everything was done without any issues. Good price no problems whatsoever.

2
★★★★★

I was very happy with the moving service provided by Empire Movers. I had them move our 1 Bdrm from Upper East NYC to Washington DC. The movers were very savy and efficient. The move was for my son, and everything was done without any issues. Good price no problems whatsoever.

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I moved with these folks two times. Once from Manhattan into their storage and a year later into my new place in Astoria. The price was right each time and had no confusion over the total cost. They took good care of all my fragile items, mirror, tables, and all one bedroom apartment furniture. I chose to have them wrap all my stuff and the final result was no broken glass or, scratched furniture. Vlad and John followed-up failry fast everytime I contacted the company. They're the people you want to speak with if you have any questions. All in all, satisfied with this moving company and the end results. Thank you guys and keep-up the good work!

2
★★★★★

I moved with these folks two times. Once from Manhattan into their storage and a year later into my new place in Astoria. The price was right each time and had no confusion over the total cost. They took good care of all my fragile items, mirror, tables, and all one bedroom apartment furniture. I chose to have them wrap all my stuff and the final result was no broken glass or, scratched furniture. Vlad and John followed-up failry fast everytime I contacted the company. They're the people you want to speak with if you have any questions. All in all, satisfied with this moving company and the end results. Thank you guys and keep-up the good work!

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I was very scared hiring a moving company for my move from Manhattan to Boston. All I heard from my friends who previously hired movers was that they lose things and damage things. This was NOT the case with Empire Movers. I had an excellent experience with Andrew, Matt, and (I forgot the other gentleman's name). They worked efficiently and carefully! They were worth every penny and more! I will definitely be recommending them to friends and hiring them again on my next move!

2
★★★★★

I was very scared hiring a moving company for my move from Manhattan to Boston. All I heard from my friends who previously hired movers was that they lose things and damage things. This was NOT the case with Empire Movers. I had an excellent experience with Andrew, Matt, and (I forgot the other gentleman's name). They worked efficiently and carefully! They were worth every penny and more! I will definitely be recommending them to friends and hiring them again on my next move!

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They were 2 hours late, took 9 hours to get from new york to Boston b/c of "two accidents and traffic" on top of a flat tire and later running out of gas and being stranded on the road. We left at the same time and got to Boston in 4.5 hours via bus. They ended up charging 50% more than what was quoted and demanded a 20% tip! They called their boss, who insulted us and threatened to take our stuff away if we didn't pay. Never use them.

0
★☆☆☆☆

They were 2 hours late, took 9 hours to get from new york to Boston b/c of "two accidents and traffic" on top of a flat tire and later running out of gas and being stranded on the road. We left at the same time and got to Boston in 4.5 hours via bus. They ended up charging 50% more than what was quoted and demanded a 20% tip! They called their boss, who insulted us and threatened to take our stuff away if we didn't pay. Never use them.

Pros: None

Cons: Late, cheats, rude, unprofessional

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Empire movers were great. The movers are very friendly and came on time. They helped my move run smoothly from start to finish, and had everything moved unharmed and on time. I highly recommend this moving company to anyone who is looking for a reliable moving company any time soon!

2
★★★★★

Empire movers were great. The movers are very friendly and came on time. They helped my move run smoothly from start to finish, and had everything moved unharmed and on time. I highly recommend this moving company to anyone who is looking for a reliable moving company any time soon!

Pros: fast service, very precise, on time

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Ok, so I was one of those skeptical people who did not think it was possible for a moving company to have great ratings/reviews like these -- but these guys live up to the hype! I called a week and half before...got a spot on Sunday...the guys showed up on time...got the job done within 2 hours! Moved me from one Manhattan location to Long Beach Long Island.I will definitely use this company again rather than a more local moving company! The extra travel time is worth it given the quality of the work performed

2
★★★★★

Ok, so I was one of those skeptical people who did not think it was possible for a moving company to have great ratings/reviews like these -- but these guys live up to the hype! I called a week and half before...got a spot on Sunday...the guys showed up on time...got the job done within 2 hours! Moved me from one Manhattan location to Long Beach Long Island.I will definitely use this company again rather than a more local moving company! The extra travel time is worth it given the quality of the work performed

Pros: great rates,fun guys

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We moved again. Same greate service, again and again. Not much to say but great,safe,reliable people.
Cheers

2
★★★★★

We moved again. Same greate service, again and again. Not much to say but great,safe,reliable people.
Cheers

Pros: on time,Flat Rate

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Empire Moving is unreliable, unprofessional, and impolite. I scheduled my move for 2 PM Friday, July 2nd on June 23rd. They confirmed the move, and sent email confirmation and I gave them the required $100 deposit.

I called on July 1st to confirm all is set, left a message with my phone and never got a call back.

On the day of the move, July 2nd, 30 minutes prior, I called again. The man who answered the phone told me they can no longer move and would call me back in an hour. I never heard from them again.

They left me hanging with no info and very little time to find another mover. I told them I didn't understand the problem and they did not elaborate. I told them I did not have the flexibility to schedule the move at a later time and they showed to concern or remorse.

Luckily, Mountain Movers moved me in short notice. I recommend them. Quick, efficient and courteous.

0
★☆☆☆☆

Empire Moving is unreliable, unprofessional, and impolite. I scheduled my move for 2 PM Friday, July 2nd on June 23rd. They confirmed the move, and sent email confirmation and I gave them the required $100 deposit.

I called on July 1st to confirm all is set, left a message with my phone and never got a call back.

On the day of the move, July 2nd, 30 minutes prior, I called again. The man who answered the phone told me they can no longer move and would call me back in an hour. I never heard from them again.

They left me hanging with no info and very little time to find another mover. I told them I didn't understand the problem and they did not elaborate. I told them I did not have the flexibility to schedule the move at a later time and they showed to concern or remorse.

Luckily, Mountain Movers moved me in short notice. I recommend them. Quick, efficient and courteous.

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High recommendations! On time, courteous, fast, and no tricky pricing. Our move had a 60 step staircase on the delivery end and they moved everything with no damage to the material or the structure. All pro. I'd use them again for sure ...?

2
★★★★★

High recommendations! On time, courteous, fast, and no tricky pricing. Our move had a 60 step staircase on the delivery end and they moved everything with no damage to the material or the structure. All pro. I'd use them again for sure ...?

Pros: great service

.

DON'T USE THIS COMPANY! The movers were over three hours late when they arrived and took twice as long to get to my new place as I did. They then tried to overcharge me by almost twice what I was quoted. In the end they overcharged by $100 and now my mom has to dispute the charge.

DETAILS: The saga began when the movers arrived around 2:30pm, which would have been great except they were supposed to show up at 11am. I called the office multiple times to find out when they would arrive and I was told I would hear from the movers. Eventually, my calls went to voicemail. My boyfriend had to call from his phone. We were told the movers wound up in Brooklyn by mistake - I live in Queens! When I finally heard from them two hours later, they told me they hit traffic in Brooklyn and on Queens Boulevard. I lived off Queens Blvd for fours years - it never backs up, it's always moving!

When the movers finally got to my apartment (in a Budget rental truck - they don't have their own trucks??), the one man, named Hector, blamed the GPS for their lateness saying that GPS is ?designed to make you waste fuel?.

They packed me up in 2.5 hours, leaving at 5pm. We might have left sooner if Hector had not stopped working so many times to talk to my boyfriend and I. My boyfriend and I left at 5:20 pm. We arrived at my new place at just before 7:30pm. The trip always takes 2 hours. The movers wouldn't arrive until almost 9:30pm!!!!!! I called them around a quarter to 8pm to check their progress: they told me they would arrive soon - they had to stop to refuel and were delayed slightly. At 8:30pm I called again to see where they were and they told me they had been pulled over by a state trooper!!! I asked where they were exactly and they told me they had "just passed" the exit before mine. At 9pm I called AGAIN to see where they were and was told AGAIN they had "just passed" the exit before mine and were 10 minutes away! It took them 45 minutes to travel the 15 miles between exits!!

When they finally arrived the younger mover asked me to sign off on the contract. They had left the number of job hours blank and they were trying to charge me $180 dollars for travel time. I was quoted a 6 hour job at $90/hour for a total of $540. They were trying to charge me almost twice that. I told them I would not pay that. The younger mover called his boss and spoke to him ? in another language so I couldn't understand ? about the situation. I called my mother and told her to alert her credit card company (she was paying for this) about a possible charge dispute. I had my boyfriend talk to the movers about the cost because I was in a state of physical/mental exhaustion (I was suffering terribly with allergies all day). Eventually I agreed to pay $655 and was told that that would be the grand total.

Meanwhile, Hector would not shut up about why they were late: the truck only did 65 mph; GPS is ?designed to waste fuel? and ?doesn?t tell you when there?s traffic or where the lights are? (Isn't that EXACTLY what GPS does????), and on and on and on? Again, he stopped working multiple times to complain to us, expecting sympathy.

They didn?t leave until 11:34pm. Before they left I overheard Hector on the phone telling a friend in NYC that he would be home in"2 1/2 hours" (???).

The next day, they charged my mom $100 and they day after $655, so my mom had to call her card company and made a charge dispute.
Awful, awful, awful...

0
★☆☆☆☆

DON'T USE THIS COMPANY! The movers were over three hours late when they arrived and took twice as long to get to my new place as I did. They then tried to overcharge me by almost twice what I was quoted. In the end they overcharged by $100 and now my mom has to dispute the charge.

DETAILS: The saga began when the movers arrived around 2:30pm, which would have been great except they were supposed to show up at 11am. I called the office multiple times to find out when they would arrive and I was told I would hear from the movers. Eventually, my calls went to voicemail. My boyfriend had to call from his phone. We were told the movers wound up in Brooklyn by mistake - I live in Queens! When I finally heard from them two hours later, they told me they hit traffic in Brooklyn and on Queens Boulevard. I lived off Queens Blvd for fours years - it never backs up, it's always moving!

When the movers finally got to my apartment (in a Budget rental truck - they don't have their own trucks??), the one man, named Hector, blamed the GPS for their lateness saying that GPS is ?designed to make you waste fuel?.

They packed me up in 2.5 hours, leaving at 5pm. We might have left sooner if Hector had not stopped working so many times to talk to my boyfriend and I. My boyfriend and I left at 5:20 pm. We arrived at my new place at just before 7:30pm. The trip always takes 2 hours. The movers wouldn't arrive until almost 9:30pm!!!!!! I called them around a quarter to 8pm to check their progress: they told me they would arrive soon - they had to stop to refuel and were delayed slightly. At 8:30pm I called again to see where they were and they told me they had been pulled over by a state trooper!!! I asked where they were exactly and they told me they had "just passed" the exit before mine. At 9pm I called AGAIN to see where they were and was told AGAIN they had "just passed" the exit before mine and were 10 minutes away! It took them 45 minutes to travel the 15 miles between exits!!

When they finally arrived the younger mover asked me to sign off on the contract. They had left the number of job hours blank and they were trying to charge me $180 dollars for travel time. I was quoted a 6 hour job at $90/hour for a total of $540. They were trying to charge me almost twice that. I told them I would not pay that. The younger mover called his boss and spoke to him ? in another language so I couldn't understand ? about the situation. I called my mother and told her to alert her credit card company (she was paying for this) about a possible charge dispute. I had my boyfriend talk to the movers about the cost because I was in a state of physical/mental exhaustion (I was suffering terribly with allergies all day). Eventually I agreed to pay $655 and was told that that would be the grand total.

Meanwhile, Hector would not shut up about why they were late: the truck only did 65 mph; GPS is ?designed to waste fuel? and ?doesn?t tell you when there?s traffic or where the lights are? (Isn't that EXACTLY what GPS does????), and on and on and on? Again, he stopped working multiple times to complain to us, expecting sympathy.

They didn?t leave until 11:34pm. Before they left I overheard Hector on the phone telling a friend in NYC that he would be home in"2 1/2 hours" (???).

The next day, they charged my mom $100 and they day after $655, so my mom had to call her card company and made a charge dispute.
Awful, awful, awful...

Pros: Cheaper than most but it's clear why...

Cons: Extremely late, overcharged, forced me to dispute charge

.

Being from out of state, I was out of luck when it came to finding people to help me move. Lucky for me I heard about Empire Movers from a co-worker who had used them when she moved into her new apartment. After getting an estimate for the cost, I decided to go with Empire, this being the first time I had ever used a professional moving company. They arrived promptly and everything landed safely into my new, but small :(, apartment. So even though this was the first time moving without the help of my family and friends, I would say it was quite the success.

2
★★★★★

Being from out of state, I was out of luck when it came to finding people to help me move. Lucky for me I heard about Empire Movers from a co-worker who had used them when she moved into her new apartment. After getting an estimate for the cost, I decided to go with Empire, this being the first time I had ever used a professional moving company. They arrived promptly and everything landed safely into my new, but small :(, apartment. So even though this was the first time moving without the help of my family and friends, I would say it was quite the success.

Pros: organized,fast

Cons: didn't noticed

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Empire Movers makes moving a breeze! I have moved with them 3 times (I know) and every time was a wonderful, no stress experience. It is such a relief to work with them because there are so many details to consider when moving, this one is just checked off the list. Our most recent move was from Boston to NYC. Our movers in NY had to climb up 3 flights and we did not hear one complaint from Sorin. In addition to the great experience, their pricing is competitive and I would NEVER move with anyone else. I recommend them for any type of move big or small. Thanks Empire guys

2
★★★★★

Empire Movers makes moving a breeze! I have moved with them 3 times (I know) and every time was a wonderful, no stress experience. It is such a relief to work with them because there are so many details to consider when moving, this one is just checked off the list. Our most recent move was from Boston to NYC. Our movers in NY had to climb up 3 flights and we did not hear one complaint from Sorin. In addition to the great experience, their pricing is competitive and I would NEVER move with anyone else. I recommend them for any type of move big or small. Thanks Empire guys

Pros: 3 moves and same great service

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