Lehigh Moving & Storage

★☆☆☆☆

About Lehigh Moving & Storage

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Transportation & Storage
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We used Lehigh to move a piano from a family member's house on Long Island to our Manhattan apartment based on their low bid and claims that they knew how to move a piano.

First, we were told the quoted price was a firm quote (since we were only moving one item) and that the only additional amounts owed would be for gratuities. Then they showed up and said we owed them for tolls, even though (1) they said originally we wouldn't have to pay tolls, and (2) there is a route they could have taken that doesn't have any tolls. Yet they not only took the toll route, but made a stop at their warehouse in the Bronx to pick up an extra worker, requiring double the tolls. They said the detour was our fault for not telling them how heavy the piano was. Yet they claimed on the phone to be experienced piano movers.

Next, when they arrived (three hours later than promised, due to the Bronx detour) they would not unload the truck until we paid in cash, when they had charged our deposit to a credit card without any problem and never mentioned that the balance was due in cash. Perhaps the IRS should look into this.

Then, despite the Bronx detour, they still showed up without enough guys to lift the piano up the two flights of stairs to our apartment (which they knew about months in advance). They threatened to leave the piano on the street unless I helped them get it up the stairs, so I ended up helping--not what we paid for.

Finally, we ended up lifting it up one step at a time, nearly dropping it twice. I later learned that experienced piano movers use a piano board to slide pianos up and down stairs rather than lifting them. Apparently these guys had no idea what they were doing.

Stay away. The headaches aren't worth the slightly cheaper price compared to other repuatable companies.

0
★☆☆☆☆

We used Lehigh to move a piano from a family member's house on Long Island to our Manhattan apartment based on their low bid and claims that they knew how to move a piano.

First, we were told the quoted price was a firm quote (since we were only moving one item) and that the only additional amounts owed would be for gratuities. Then they showed up and said we owed them for tolls, even though (1) they said originally we wouldn't have to pay tolls, and (2) there is a route they could have taken that doesn't have any tolls. Yet they not only took the toll route, but made a stop at their warehouse in the Bronx to pick up an extra worker, requiring double the tolls. They said the detour was our fault for not telling them how heavy the piano was. Yet they claimed on the phone to be experienced piano movers.

Next, when they arrived (three hours later than promised, due to the Bronx detour) they would not unload the truck until we paid in cash, when they had charged our deposit to a credit card without any problem and never mentioned that the balance was due in cash. Perhaps the IRS should look into this.

Then, despite the Bronx detour, they still showed up without enough guys to lift the piano up the two flights of stairs to our apartment (which they knew about months in advance). They threatened to leave the piano on the street unless I helped them get it up the stairs, so I ended up helping--not what we paid for.

Finally, we ended up lifting it up one step at a time, nearly dropping it twice. I later learned that experienced piano movers use a piano board to slide pianos up and down stairs rather than lifting them. Apparently these guys had no idea what they were doing.

Stay away. The headaches aren't worth the slightly cheaper price compared to other repuatable companies.

Pros: the truck had a nice paint job

Cons: they're dishonest and incompetent, threatened to abandon our property

.

We were moving from Hartford, CT and Lehigh Moving managed to get our business by coming up with one of the most competitive bids ($88/hr for three men + truck). We had a reservation about 4 weeks before the move, and called them back to confirm and re-confirm practically every week. They called us themselves 48 hours before the move to re-confirm.

Their truck was supposed to be at our place between 9 and 10 am (on 6/30/05). It was 10:15; I hadn't heard from them, and there was no truck. I called them, and the dispatcher told me "We have a problem, right now I don't have a driver to do the pickup. We would love to have your business, but right now we just cannot do the pickup". I wanted to talk to the sales guy, Allen, who had sold me the move. The dispatcher made it clear that Alen was only the sales guy and he could do nothing about it, and flatly refused to even transfer me to Allen. ... So were were stranded, all our goods packed up, with our condo complex waiting for us to honor our move-out notice. I finally managed to get hold of the salesperson. He appeared to be making an honest effort, and even said that he was arranging for a truck (it was about 3 pm then). But ultimately, no truck showed up, and the dispatcher continued to lie every time I called them ("what exit are you at"? "The truck is on its way").

Every other mover we called said that they were fully booked at least past July 6th. Fortunately we found another local mover who could move us on the second shift, but at $166/hr (almost twice!). We paid happily and learned a lesson. I wish we could teach one to Lehigh.

0
★☆☆☆☆

We were moving from Hartford, CT and Lehigh Moving managed to get our business by coming up with one of the most competitive bids ($88/hr for three men + truck). We had a reservation about 4 weeks before the move, and called them back to confirm and re-confirm practically every week. They called us themselves 48 hours before the move to re-confirm.

Their truck was supposed to be at our place between 9 and 10 am (on 6/30/05). It was 10:15; I hadn't heard from them, and there was no truck. I called them, and the dispatcher told me "We have a problem, right now I don't have a driver to do the pickup. We would love to have your business, but right now we just cannot do the pickup". I wanted to talk to the sales guy, Allen, who had sold me the move. The dispatcher made it clear that Alen was only the sales guy and he could do nothing about it, and flatly refused to even transfer me to Allen. ... So were were stranded, all our goods packed up, with our condo complex waiting for us to honor our move-out notice. I finally managed to get hold of the salesperson. He appeared to be making an honest effort, and even said that he was arranging for a truck (it was about 3 pm then). But ultimately, no truck showed up, and the dispatcher continued to lie every time I called them ("what exit are you at"? "The truck is on its way").

Every other mover we called said that they were fully booked at least past July 6th. Fortunately we found another local mover who could move us on the second shift, but at $166/hr (almost twice!). We paid happily and learned a lesson. I wish we could teach one to Lehigh.

.

We were moving from Hartford, CT to New York City, and Lehigh Moving managed to get our business by coming up with one of the most competitive bids ($88/hr for three men + truck). We had a reservation about 4 weeks before the move, and called them back to confirm and re-confirm practically every week. They called us themselves 48 hours before the move to re-confirm.

Their truck was supposed to be at our place between 9 and 10 am (on 6/30). It was 10:15; I hadn't heard from them, and there was no truck. I called them, and the dispatcher told me "We have a problem, right now I don't have a driver to do the pickup. We would love to have your business, but right now we just cannot do the pickup". I wanted to talk to the sales guy, Allen, who had sold me the move. The dispatcher made it clear that Alen was only the sales guy and he could do nothing about it, and flatly refused to even transfer me to Allen. ... So were were stranded, all our goods packed up, with our condo complex waiting for us to honor our move-out notice. I finally managed to get hold of the salesperson. He appeared to be making an honest effort, and even said that he was arranging for a truck (it was about 3 pm then). But ultimately, no truck showed up, and the dispatcher continued to lie every time I called them ("what exit are you at"? "The truck is on its way").

Every other mover we called said that they were fully booked at least past July 6th. Fortunately we found another local mover who could move us on the second shift, but at $166/hr (almost twice!). We paid happily and learned a lesson. I wish we could teach one to Lehigh.

0
★☆☆☆☆

We were moving from Hartford, CT to New York City, and Lehigh Moving managed to get our business by coming up with one of the most competitive bids ($88/hr for three men + truck). We had a reservation about 4 weeks before the move, and called them back to confirm and re-confirm practically every week. They called us themselves 48 hours before the move to re-confirm.

Their truck was supposed to be at our place between 9 and 10 am (on 6/30). It was 10:15; I hadn't heard from them, and there was no truck. I called them, and the dispatcher told me "We have a problem, right now I don't have a driver to do the pickup. We would love to have your business, but right now we just cannot do the pickup". I wanted to talk to the sales guy, Allen, who had sold me the move. The dispatcher made it clear that Alen was only the sales guy and he could do nothing about it, and flatly refused to even transfer me to Allen. ... So were were stranded, all our goods packed up, with our condo complex waiting for us to honor our move-out notice. I finally managed to get hold of the salesperson. He appeared to be making an honest effort, and even said that he was arranging for a truck (it was about 3 pm then). But ultimately, no truck showed up, and the dispatcher continued to lie every time I called them ("what exit are you at"? "The truck is on its way").

Every other mover we called said that they were fully booked at least past July 6th. Fortunately we found another local mover who could move us on the second shift, but at $166/hr (almost twice!). We paid happily and learned a lesson. I wish we could teach one to Lehigh.

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WE MOVED WITH THEM CROSS COUNTRY AND THEY LOST (PROBABLY STOLE SINCE IT'S ANTIQUES) AND BROKE OUR FURNITURES AND OVER CHARGED US. THEY'RE BEING INVESTIGATED FOR THEIR BUSINESS PRACTICE WITH ATTORNEY GENERAL IN NEW YORK FROM WHAT I UNDERSTAND. PLS RESEARCH ABOUT THEM. YOU'LL FIND SOME SIMILAR STORIES. IF ANYBODY HAS A GOOD EXPERIENCE WITH THEM, YOU CAN EMAIL ME PERSONALLY! LAUREN CHOI

0
★☆☆☆☆

WE MOVED WITH THEM CROSS COUNTRY AND THEY LOST (PROBABLY STOLE SINCE IT'S ANTIQUES) AND BROKE OUR FURNITURES AND OVER CHARGED US. THEY'RE BEING INVESTIGATED FOR THEIR BUSINESS PRACTICE WITH ATTORNEY GENERAL IN NEW YORK FROM WHAT I UNDERSTAND. PLS RESEARCH ABOUT THEM. YOU'LL FIND SOME SIMILAR STORIES. IF ANYBODY HAS A GOOD EXPERIENCE WITH THEM, YOU CAN EMAIL ME PERSONALLY! LAUREN CHOI

Cons: CON ARTISTS! OVER CHARGERS, DAMAGERS AND LIARS

.

They are nice people. We hired them to move us 4 houses away. They partially wrapped some furniture and didn't wrap others altogether. They bounced every piece of furniture down the stairs, took a chunk out of a dresser and tried to move a grandfather clock with the chimes and penjalum still inside and swinging against the glass. They where very nice people but run like hell!!!!!!!!!

0
★☆☆☆☆

They are nice people. We hired them to move us 4 houses away. They partially wrapped some furniture and didn't wrap others altogether. They bounced every piece of furniture down the stairs, took a chunk out of a dresser and tried to move a grandfather clock with the chimes and penjalum still inside and swinging against the glass. They where very nice people but run like hell!!!!!!!!!

Pros: they are nice people

Cons: would never hire them or recommend them to anyone

.

We had contracted this company to move our stuff from Raleigh, NC to Ottawa, ON

They then start to break items as they packaged them into boxes and damaged furniture during the packing as well.

Once they arrived at our new apartment. They backed up into the retaining wall causing major damage to property.

We put in a claim against all damages since we had purchased the insureance policy, however, we found out that the insurance company found no fault with Lehigh which seemed very suspiscious.

Overall, this company did not look after their customers.

John

0
★☆☆☆☆

We had contracted this company to move our stuff from Raleigh, NC to Ottawa, ON

They then start to break items as they packaged them into boxes and damaged furniture during the packing as well.

Once they arrived at our new apartment. They backed up into the retaining wall causing major damage to property.

We put in a claim against all damages since we had purchased the insureance policy, however, we found out that the insurance company found no fault with Lehigh which seemed very suspiscious.

Overall, this company did not look after their customers.

John

Cons: They broke items even while we were watching

 

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