Dial Appliance Service

★★★★★
  • 2156 Coyle St

    Brooklyn, NY 11229

    Map & Directions
  • 718-368-1512

4.7037 27
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I have used Dial Appliance Service a couple times. They fixed my refrigerator last year and my washer this year. I must say, this is top notch service. Both times, I received same day service. There was no waiting for the technician for hours (an unpleasant experience I have had countless times with other companies). The technicians were confident to answer any questions I threw at them about my fridge or washer. They were just nice guys in general, too. I have recommended them to friends, and the reviews I get back are nothing but positive. This is the company to call for your next repair.

2
★★★★★

I have used Dial Appliance Service a couple times. They fixed my refrigerator last year and my washer this year. I must say, this is top notch service. Both times, I received same day service. There was no waiting for the technician for hours (an unpleasant experience I have had countless times with other companies). The technicians were confident to answer any questions I threw at them about my fridge or washer. They were just nice guys in general, too. I have recommended them to friends, and the reviews I get back are nothing but positive. This is the company to call for your next repair.

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The skill of the technicians is just amazing. I have been using them for at least 2 years now and they have never failed me. The set up for the job is fast and the company over all is just great.

2
★★★★★

The skill of the technicians is just amazing. I have been using them for at least 2 years now and they have never failed me. The set up for the job is fast and the company over all is just great.

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I hired Dial Appliance to come out for a leak in my refrigerator that I couldn't find where it's coming from. I have three kids and when my refrigerator isn't working it's a very stressful day. I was surprised that I got an appointment later same day. Technician practically rebuilt the thing, and the leak is gone. Its cool that I also have a whole year of warranty if that thing come back. Definitely use these people again.

2
★★★★★

I hired Dial Appliance to come out for a leak in my refrigerator that I couldn't find where it's coming from. I have three kids and when my refrigerator isn't working it's a very stressful day. I was surprised that I got an appointment later same day. Technician practically rebuilt the thing, and the leak is gone. Its cool that I also have a whole year of warranty if that thing come back. Definitely use these people again.

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Very helpful, very professional matter. I highly recommend their service. Always a pleasure to do business with.

5
★★★★★

Very helpful, very professional matter. I highly recommend their service. Always a pleasure to do business with.

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Very rare to get good service today. I was lowered warranty after it was expired 3 weeks ago. Company stays behind their work!

5
★★★★★

Very rare to get good service today. I was lowered warranty after it was expired 3 weeks ago. Company stays behind their work!

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Girl at office was well knowledged and gave me same day service for my dishwasher.

2
★★★★★

Girl at office was well knowledged and gave me same day service for my dishwasher.

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Girl at office was well knowledged and gave me same day service for my dishwasher. .

5
★★★★★

Girl at office was well knowledged and gave me same day service for my dishwasher. .

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Thank you for saving us. The serviceman was great, did his work quickly and clean! Was very helpful! Thanks a lot!

5
★★★★★

Thank you for saving us. The serviceman was great, did his work quickly and clean! Was very helpful! Thanks a lot!

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Thank you for good job! Will use Dial Appliances again! I would recommend your place to anyone I know!

5
★★★★★

Thank you for good job! Will use Dial Appliances again! I would recommend your place to anyone I know!

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Fantastic tech, very friendly, knowledgeable and courteous. Also dispatcher who made appointment was knowledgeable too.

5
★★★★★

Fantastic tech, very friendly, knowledgeable and courteous. Also dispatcher who made appointment was knowledgeable too.

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I contacted Dial Appliance when my dishwasher broke a few days ago. The service representative was very courteous. He was able to answer most of my questions and explained several factors that might have caused my appliance to stop working. A tech was able to come out the very same day. He was professional and diagnosed the problem within minutes. I had to wait only one day for a part to arrive but it was worth it. I would recommend these guys to anyone.

2
★★★★★

I contacted Dial Appliance when my dishwasher broke a few days ago. The service representative was very courteous. He was able to answer most of my questions and explained several factors that might have caused my appliance to stop working. A tech was able to come out the very same day. He was professional and diagnosed the problem within minutes. I had to wait only one day for a part to arrive but it was worth it. I would recommend these guys to anyone.

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Your technician was very helpful he completed the job on a timely manner. Keep up the good work!!!!!

5
★★★★★

Your technician was very helpful he completed the job on a timely manner. Keep up the good work!!!!!

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Fast, good, knew what he was doing!

2
★★★★★

Fast, good, knew what he was doing!

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Fast, good, knew what he was doing!!! They have an excellent staff and friendly service. 5 STARS!!!

5
★★★★★

Fast, good, knew what he was doing!!! They have an excellent staff and friendly service. 5 STARS!!!

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The installer was great! Thank You!

2
★★★★★

The installer was great! Thank You!

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The installer was great! Thank You! I highly recommend them, and give them 5 stars for everything they did!

5
★★★★★

The installer was great! Thank You! I highly recommend them, and give them 5 stars for everything they did!

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Service person was quick and professional!

2
★★★★★

Service person was quick and professional!

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Service person was quick and professional! I highly recommend them. 5 Stars for everything they did!

5
★★★★★

Service person was quick and professional! I highly recommend them. 5 Stars for everything they did!

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Great service! Very reliable and helpful. Thank you!!

2
★★★★★

Great service! Very reliable and helpful. Thank you!!

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Always had prompt friendly trustworthy service from these folks. They are on time, and do exactly what they promise to do.

2
★★★★★

Always had prompt friendly trustworthy service from these folks. They are on time, and do exactly what they promise to do.

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I had a few appliances fixed over the course of several years (All work was done in a timely manner, price was reasonable and quality of repairs was very good in one case extending the life span of an expensive appliance which stopped working just after the warranty expired. I was always treated very professionally and even cordially.It is a typical neighborhood small business, a little cluttered, can use a better system to track where stuff is - but so what? The job is done well, the price is right and the owner is friendly. I recommended this place to a couple of people and they thanked me.

2
★★★★★

I had a few appliances fixed over the course of several years (All work was done in a timely manner, price was reasonable and quality of repairs was very good in one case extending the life span of an expensive appliance which stopped working just after the warranty expired. I was always treated very professionally and even cordially.It is a typical neighborhood small business, a little cluttered, can use a better system to track where stuff is - but so what? The job is done well, the price is right and the owner is friendly. I recommended this place to a couple of people and they thanked me.

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We called Dial Appliance to fix a broken dryer. With 3 kids, we needed a repair quickly, and they were able to come much quicker than others we called. They were very professional, polite, and explained my problem clearly. The needed to go and get a part, and they didn't charge for the time to get it, only the part itself and installation. Price seemed competitive and reasonable, and well worth the performance. Thank you!

5
★★★★★

We called Dial Appliance to fix a broken dryer. With 3 kids, we needed a repair quickly, and they were able to come much quicker than others we called. They were very professional, polite, and explained my problem clearly. The needed to go and get a part, and they didn't charge for the time to get it, only the part itself and installation. Price seemed competitive and reasonable, and well worth the performance. Thank you!

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our refrigerator temp gauge stopped taking input and the manufacturer gave us 4 names to call and 3 had 100% bad reviews and Dial had about 50-50 good-bad so i called but frankly i assumed that the good reviews were written by people who worked for the company but were smart enough to counter bad reviews when they came in.\nI DO NOT work for the company, and i was REALLY HAPPY with the service yesterday. They accomodated my request to try to come after work (i work parttime so was looking for afternoon), the guy called when he was 15 min out and actually came in 15 min, was courteous and friendly and when he was checking out the whole fridge/freezer (my question was with all the little and big things wrong, was it going to cost a lot to fix or should we just get a new one since this is the second time it broke in 4 years) he tolerated me being there but he didnt give me a tour of what he was doing. He has definitle opinions about new appliances (they are no good), he made a simple fix to the main problem (disconnected the internal computer and reconnected it so it would reboot) and fortunately it worked. HE ONLY CHARGED the visit fee, plus he told us a bunch of stuff like why the ice cubes have some that have air, he told us the cheapest place to get the filters is on the internet, and he seemed SMART and i feel like i got a christmas present last nite that 1)i dont have to buy a new fridge at this point and 2)i had a really nice, respectful, human interaction with a repairman and i didnt feel like he was trying to rip me off or trick me--THANK YOU SERGEY!

2
★★★★★

our refrigerator temp gauge stopped taking input and the manufacturer gave us 4 names to call and 3 had 100% bad reviews and Dial had about 50-50 good-bad so i called but frankly i assumed that the good reviews were written by people who worked for the company but were smart enough to counter bad reviews when they came in.\nI DO NOT work for the company, and i was REALLY HAPPY with the service yesterday. They accomodated my request to try to come after work (i work parttime so was looking for afternoon), the guy called when he was 15 min out and actually came in 15 min, was courteous and friendly and when he was checking out the whole fridge/freezer (my question was with all the little and big things wrong, was it going to cost a lot to fix or should we just get a new one since this is the second time it broke in 4 years) he tolerated me being there but he didnt give me a tour of what he was doing. He has definitle opinions about new appliances (they are no good), he made a simple fix to the main problem (disconnected the internal computer and reconnected it so it would reboot) and fortunately it worked. HE ONLY CHARGED the visit fee, plus he told us a bunch of stuff like why the ice cubes have some that have air, he told us the cheapest place to get the filters is on the internet, and he seemed SMART and i feel like i got a christmas present last nite that 1)i dont have to buy a new fridge at this point and 2)i had a really nice, respectful, human interaction with a repairman and i didnt feel like he was trying to rip me off or trick me--THANK YOU SERGEY!

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Called this company for washing machine repair and spoke with a very friendly person who worked out arrangements to my satisfaction for next day service. Technician came very next day at 10:00 AM sharp as requested. He promptly repaired my washer without the need of a part and left everything in perfect condition, cleaning up after himself. He seemed to be very knowledgeable of all appliances giving me a few helpful tips. I could recommend Dial Appliance to anyone, what a ""breath of fresh air"" after having been treated so badly in the past by other home service companies!

2
★★★★★

Called this company for washing machine repair and spoke with a very friendly person who worked out arrangements to my satisfaction for next day service. Technician came very next day at 10:00 AM sharp as requested. He promptly repaired my washer without the need of a part and left everything in perfect condition, cleaning up after himself. He seemed to be very knowledgeable of all appliances giving me a few helpful tips. I could recommend Dial Appliance to anyone, what a ""breath of fresh air"" after having been treated so badly in the past by other home service companies!

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I had a broken Ice maker in my LG fridge, tech came in 4 times, after the 3rd time he said everything was fixed, but I noticed some parts still laying around. I checked the fridge and it turns out that he left it completely open and not connected the way it was supposed to be, because of his poor workmanship my kitchen got flooded. It is literally thousands of dollars of damage that they said is not their issue because I looked behind the fridge (If I haven't I wouldn't know that they did a shitty job and that they have to come back to fix it) Overall a horrible experience. When I called in to the manager on duty dispatch said he would call me back. He did, started a weird conversation trying to have me confirm verbally that everything was done correctly, during the call i heard some weird beeps in the background, it turns out he was recording the conversation (illegal to do without letting the caller know, which he didn't) so he would have a proof at the court. Do you really want to do business with people like that?

0
★☆☆☆☆

I had a broken Ice maker in my LG fridge, tech came in 4 times, after the 3rd time he said everything was fixed, but I noticed some parts still laying around. I checked the fridge and it turns out that he left it completely open and not connected the way it was supposed to be, because of his poor workmanship my kitchen got flooded. It is literally thousands of dollars of damage that they said is not their issue because I looked behind the fridge (If I haven't I wouldn't know that they did a shitty job and that they have to come back to fix it) Overall a horrible experience. When I called in to the manager on duty dispatch said he would call me back. He did, started a weird conversation trying to have me confirm verbally that everything was done correctly, during the call i heard some weird beeps in the background, it turns out he was recording the conversation (illegal to do without letting the caller know, which he didn't) so he would have a proof at the court. Do you really want to do business with people like that?

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Great service. Very professional, responsible and clean. Came on time as scheduled, fixed my refrigerator and gave warranty. Highly recommended!

2
★★★★★

Great service. Very professional, responsible and clean. Came on time as scheduled, fixed my refrigerator and gave warranty. Highly recommended!

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I didn't even get past the scheduling stage with these guys. I laughed at one point during my discussion with the man, a laugh not even directed at him by any means, and he came completely unhinged. Then, he canceled my appointment. If these guys cannot engage in the most jovial aspects of humanity I certainly would not trust them to come to my home.

0
★☆☆☆☆

I didn't even get past the scheduling stage with these guys. I laughed at one point during my discussion with the man, a laugh not even directed at him by any means, and he came completely unhinged. Then, he canceled my appointment. If these guys cannot engage in the most jovial aspects of humanity I certainly would not trust them to come to my home.

Message from Dial Appliance Service

Customer service is our hallmark and we promise you'll be satisfied with our work. Each technician is personally evaluated by ownership on every job, to ensure exceptional quality and your satisfaction.

More about Dial Appliance Service

We service: Washers, Dryers, Refrigerators, Dishwashers, Ranges, Stoves, Ovens and Air Conditioners under following brands: Whirlpool, Kenmore, General Electric, Maytag, Frigidaire, Tappan, Magic Chef, Roper, Amana, Speed Queen, Kitchen Aid, Caloric, Hot Point, LG, Haier, Equator, Sub Zero, Thermador, Fisher and Paykel, DCS, Asko, Malber, Bosch, Miele, Sanyo, Avanti, Sears, Dacor, Viking, Welbilt and many others

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