New York Inflatables Inc

★★★★☆
  • 544 Franklin Ave

    Brooklyn, NY 11238

    Map & Directions
  • 347-623-7300

About New York Inflatables Inc

Details
Hours
8:00am-8:00pm Mon-Sun
3.5 2
Hi! Sign in to let us know how New York Inflatables Inc was?
Write a Review
.

BEWARE! I chose NY Inflatables because of their generous 10am-8pm all day rental period. This was going to be perfect for my boy-girl twins for whom we were having 2 birthday parties on the same day, with time afterwards for family and neighbors to enjoy the water slide we rented. NY Inflatables was an HOUR LATE showing up and another 30 minutes setting up before the birthday party kids could start sliding. THEN, they started taking down the slide at 6pm, not 8pm. When I called the manager, he apologized but was not at all sincere. He offered nothing to make it right. When I asked outright for $100 off (25% of the rental price) as compensation, he said he wasn't giving anything. His very rude response was "read the contract". We had requested an attendant for the 6 hours covering the kids' parties (but not the family time). Sure enough, the contract was for 6 hours of attendant AND water slide. It didn't matter what the website said or what was said to me on the phone. He didn't care that I was misled. He obviously wasn't interested in having a satisfied customer. I tried to end the conversation by saying I would dispute the charges with my credit card company since it wasn't getting worked out directly with him. He became outright belligerent and threatened to send lawyers after us for breach of contract and withholding payment. STAY AWAY FROM THIS COMPANY!

1
★☆☆☆☆

BEWARE! I chose NY Inflatables because of their generous 10am-8pm all day rental period. This was going to be perfect for my boy-girl twins for whom we were having 2 birthday parties on the same day, with time afterwards for family and neighbors to enjoy the water slide we rented. NY Inflatables was an HOUR LATE showing up and another 30 minutes setting up before the birthday party kids could start sliding. THEN, they started taking down the slide at 6pm, not 8pm. When I called the manager, he apologized but was not at all sincere. He offered nothing to make it right. When I asked outright for $100 off (25% of the rental price) as compensation, he said he wasn't giving anything. His very rude response was "read the contract". We had requested an attendant for the 6 hours covering the kids' parties (but not the family time). Sure enough, the contract was for 6 hours of attendant AND water slide. It didn't matter what the website said or what was said to me on the phone. He didn't care that I was misled. He obviously wasn't interested in having a satisfied customer. I tried to end the conversation by saying I would dispute the charges with my credit card company since it wasn't getting worked out directly with him. He became outright belligerent and threatened to send lawyers after us for breach of contract and withholding payment. STAY AWAY FROM THIS COMPANY!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

BEWARE! I chose NY Inflatables because of their generous 10am-8pm all day rental period. This was going to be perfect for my boy-girl twins for whom we were having 2 birthday parties on the same day, with time afterwards for family and

3
★★★★★

BEWARE! I chose NY Inflatables because of their generous 10am-8pm all day rental period. This was going to be perfect for my boy-girl twins for whom we were having 2 birthday parties on the same day, with time afterwards for family and

 

Wait, you're the expert.

If you've been to or used New York Inflatables Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review