Northtown Volkswagen

★★★★☆
Nth Degree
  • 1135 Millersport Hwy

    Amherst, NY 14226

    Map & Directions
  • 716-616-3299

About Northtown Volkswagen

Hours
Mon-Fri 9am-9pm, Sat 9am-5pm

Automotive

Automotive
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I bought a used car for $8673.00 There was a NY State Lemon Law 60 day warranty on the vehicle. Six days before my 60 days were up, my engine light came on. Another auto service place diagnosed the problem as; the oxygen sensor responds slowly & it should be replaced. Upon calling Northtown Resale to have it replaced, I'm told that it is not covered under NY State Lemon Law! Ok so doesn't Northtown warranty their used cars? NOPE! They get themselves off the hook with calling the car a ??preauction vehicle?... BE WARY of this irresponsible & untrustworthy Used Auto dealer! They don??t stand behind what they sell! One very unsatisfied auto buyer.

1
★☆☆☆☆

I bought a used car for $8673.00 There was a NY State Lemon Law 60 day warranty on the vehicle. Six days before my 60 days were up, my engine light came on. Another auto service place diagnosed the problem as; the oxygen sensor responds slowly & it should be replaced. Upon calling Northtown Resale to have it replaced, I'm told that it is not covered under NY State Lemon Law! Ok so doesn't Northtown warranty their used cars? NOPE! They get themselves off the hook with calling the car a ??preauction vehicle?... BE WARY of this irresponsible & untrustworthy Used Auto dealer! They don??t stand behind what they sell! One very unsatisfied auto buyer.

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Business Response:

Thank you for taking the time to review our dealership. We value all customer input, both positive and negative, and I'm sorry that you had an unpleasant experience with us, as complete satisfaction for all customers is always what we strive for. I would personally welcome the opportunity to speak with you on the matter. Here is my contact information: David Wilkinson - General Manager - Northtown Resale Center - 716-836-4600 ext. 196 - d.wilkinson@northtownauto.com
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I bought a used car for $8673.00 There was a NY State Lemon Law 60 day warranty on the vehicle. Six days before my 60 days were up, my engine light came on. Another auto service place diagnosed the problem as; the oxygen sensor responds

3
★★★★★

I bought a used car for $8673.00 There was a NY State Lemon Law 60 day warranty on the vehicle. Six days before my 60 days were up, my engine light came on. Another auto service place diagnosed the problem as; the oxygen sensor responds

 

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