Cafe Banchetti

★☆☆☆☆

About Cafe Banchetti

Categories
  • Restaurants

Food

Food
More choices in Buffalo:
Resultset_next

Taste of India

1116 Elmwood Ave Buffalo, NY

Resultset_next

Buca Di Beppo

3755 Union Rd Buffalo, NY

1.0 1
Hi! Sign in to let us know how Cafe Banchetti was?
Write a Review
.

DO NOT have your wedding reception here! Our wedding day was completely ruined by these people, and to add insult to injury, it has taken them over 6 months to do anything about it. They did not clean the facility beforehand, they were still setting up when guests were arriving, they did not set up the cake table, they did not put plates on the food stations so our guests couldn't even eat, there wasn't silverware at every place setting, there wasn't enough heat even though they PROMISED us there would be (my groomsmen spent the first hour of the reception calling around to get heaters delivered), and to top it off the staff went around telling my guest that we were to cheap to put in proper heaters (total lie! we would have spent whatever it took to keep the place warm! And what kind of staff would do such a thing?!?) And then, four months after the wedding they told us they would reimburse us 10% of what the reception cost (who is cheap?!?) And then it took another 6 weeks for them to "cut the check". So even though they admitted to their mistakes, they still dragged their feet when it came to fixing it. Any respectable business will do whatever it takes, immediately, to right the wrong. And in his letter to us the owner said that he apologizes if we were disappointed with "some parts" of the reception. The owner of this establishment is pompous, ignorant and downright rude- absolutely the worst businessman I've ever encountered and his staff is a complete joke. Take your wedding reception- or any special event- elsewhere. I wish I had and it is a mistake that will haunt me forever!!!

0
★☆☆☆☆

DO NOT have your wedding reception here! Our wedding day was completely ruined by these people, and to add insult to injury, it has taken them over 6 months to do anything about it. They did not clean the facility beforehand, they were still setting up when guests were arriving, they did not set up the cake table, they did not put plates on the food stations so our guests couldn't even eat, there wasn't silverware at every place setting, there wasn't enough heat even though they PROMISED us there would be (my groomsmen spent the first hour of the reception calling around to get heaters delivered), and to top it off the staff went around telling my guest that we were to cheap to put in proper heaters (total lie! we would have spent whatever it took to keep the place warm! And what kind of staff would do such a thing?!?) And then, four months after the wedding they told us they would reimburse us 10% of what the reception cost (who is cheap?!?) And then it took another 6 weeks for them to "cut the check". So even though they admitted to their mistakes, they still dragged their feet when it came to fixing it. Any respectable business will do whatever it takes, immediately, to right the wrong. And in his letter to us the owner said that he apologizes if we were disappointed with "some parts" of the reception. The owner of this establishment is pompous, ignorant and downright rude- absolutely the worst businessman I've ever encountered and his staff is a complete joke. Take your wedding reception- or any special event- elsewhere. I wish I had and it is a mistake that will haunt me forever!!!

Pros: NONE

Cons: EVERYTHING

 

Wait, you're the expert.

If you've been to or used Cafe Banchetti, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review