Fidelity Fleet & Finance

★★★★★
Fidelity Fleet & Finance
45.4597 -122.579
Map and Directions to Fidelity Fleet and Finance Clackamas

503-777-2886

8864 SE 82nd Ave

Portland, OR

97216

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About Fidelity Fleet & Finance

Categories
Hours
Monday: 09:00 AM - 09:00 PM Tuesday: 09:00 AM - 09:00 PM Wednesday: 09:00 AM - 09:00 PM Thursday: 09:00 AM - 09:00 PM Friday: 09:00 AM - 09:00 PM Saturday: 09:00 AM - 09:00 PM Sunday: 10:00 AM - 08:00 PM
5.0 108
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Reviews 1 - 50 of 108. « Previous 1 3
.

Giving 1 star is 1 star too many. This was by far the worst experience I've ever had looking for a car.

I found a car I was interested in online. I sent an "interest form" from their website. Didn't hear back from anyone. Finally about a week later I called because the car was still listed as available on their site. Spoke with the "internet manager" Greg Sanchez. He was super nice. We set an appointment for the next day. He said he would have the car moved from the Tigard location to the Clackamas location and ready to go for me to test drive and take to my mechanic.

When I got there the next day, this "Greg" was no where to be found. Someone else worked with me (I think his name was Jason?). Either way. They went inside to get the keys. I saw the car no where on the lot. He comes back out and says it's at the Tigard location and he's waiting to make sure the keys are there before we drive over to see it. Now.......Clackamas to Tigard is lets say 30 minutes on a good day with no traffic. I was there on a Friday at 3pm. No way am I going to stick around while you go to Tigard, pick it up and come back.

He gets called back into the office. Comes back out a few minutes later and says the Tigard location had already sold the car. Understandable. He tries to convince me to look at these "comperable vehicles". I told him I wasn't interested and left.

Next day, someone else from the same place calls me and asks if I'm still interested in the vehicle. I relayed about the events of the day before. He said the vehicle was never sold and they had it if I was interested.

Went back in. "It's at the Tigard store." "Oh they sold it. Let me show you our others."

All of this happened the last week of July-ish.

I am STILL getting emails (5 in the last 2 days) asking if I'm still interested in that same vehicle.

I will never have anything to do with this company again and I advice everyone else to avoid it as well. They're just a typical sleezy used care company that employs bait-and-switch tactics.

1
★☆☆☆☆

Giving 1 star is 1 star too many. This was by far the worst experience I've ever had looking for a car.

I found a car I was interested in online. I sent an "interest form" from their website. Didn't hear back from anyone. Finally about a week later I called because the car was still listed as available on their site. Spoke with the "internet manager" Greg Sanchez. He was super nice. We set an appointment for the next day. He said he would have the car moved from the Tigard location to the Clackamas location and ready to go for me to test drive and take to my mechanic.

When I got there the next day, this "Greg" was no where to be found. Someone else worked with me (I think his name was Jason?). Either way. They went inside to get the keys. I saw the car no where on the lot. He comes back out and says it's at the Tigard location and he's waiting to make sure the keys are there before we drive over to see it. Now.......Clackamas to Tigard is lets say 30 minutes on a good day with no traffic. I was there on a Friday at 3pm. No way am I going to stick around while you go to Tigard, pick it up and come back.

He gets called back into the office. Comes back out a few minutes later and says the Tigard location had already sold the car. Understandable. He tries to convince me to look at these "comperable vehicles". I told him I wasn't interested and left.

Next day, someone else from the same place calls me and asks if I'm still interested in the vehicle. I relayed about the events of the day before. He said the vehicle was never sold and they had it if I was interested.

Went back in. "It's at the Tigard store." "Oh they sold it. Let me show you our others."

All of this happened the last week of July-ish.

I am STILL getting emails (5 in the last 2 days) asking if I'm still interested in that same vehicle.

I will never have anything to do with this company again and I advice everyone else to avoid it as well. They're just a typical sleezy used care company that employs bait-and-switch tactics.

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.

You guys are great! They were able to get the payments I wanted. I love how everyone answered all my questions very honestly.

5
★★★★★

You guys are great! They were able to get the payments I wanted. I love how everyone answered all my questions very honestly.

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.

Donnie was excellent to deal with. There was no pressure, and he always gave me honest answers! I would deal with him again in a minute.

5
★★★★★

Donnie was excellent to deal with. There was no pressure, and he always gave me honest answers! I would deal with him again in a minute.

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.

I purchased my 2006 Chevrolet Equinox LT AWD from your location. I was not planning on buying a vehicle as I was waiting for my tax return (for the down payment). My sales associate assured me that if I gave him 30 minutes he would do everything he could for me. So, I thought, "why not?" Thirty minutes later I was on my way home with the Equinox, no money out of my pocket and they even helped me obtain insurance. My hat is off to the outstanding crew at Fidelity. Further, the car had an issue and wouldn't pass DEQ. Fidelity fixed the problem quickly and at no cost to me. Every car dealership (new or used) could learn something from the awesome folks at Fidelity. I would DEFINITELY recommend Fidelity to any car buyer!

5
★★★★★

I purchased my 2006 Chevrolet Equinox LT AWD from your location. I was not planning on buying a vehicle as I was waiting for my tax return (for the down payment). My sales associate assured me that if I gave him 30 minutes he would do everything he could for me. So, I thought, "why not?" Thirty minutes later I was on my way home with the Equinox, no money out of my pocket and they even helped me obtain insurance. My hat is off to the outstanding crew at Fidelity. Further, the car had an issue and wouldn't pass DEQ. Fidelity fixed the problem quickly and at no cost to me. Every car dealership (new or used) could learn something from the awesome folks at Fidelity. I would DEFINITELY recommend Fidelity to any car buyer!

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.

Dell Rocks he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit was not the best but he figured out how to get us an awesome car with low miles. The beast part is the car is way cooler then what I was thinking I cud buy. The one bad thing is that there is only one bathroom long line, LOL. If I know anyone how needs a car I would have them see Dell.

5
★★★★★

Dell Rocks he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit was not the best but he figured out how to get us an awesome car with low miles. The beast part is the car is way cooler then what I was thinking I cud buy. The one bad thing is that there is only one bathroom long line, LOL. If I know anyone how needs a car I would have them see Dell.

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.

I had nothing but an amazing experience with this company. I worked with Frank and skip and they made the process so easy and quick. With someone with a bad credit scored to walk out with a car that same day was such a relief. We had one small problem with the car after we bought it but they took it back and fixed it perfectly, and even provided us a loaner car in the meantime so we didn't have to go without a car. I will with be doing business with them again when he need arises. I suggest everybody to go and work with any of their salesman there and you won't be sorry.

5
★★★★★

I had nothing but an amazing experience with this company. I worked with Frank and skip and they made the process so easy and quick. With someone with a bad credit scored to walk out with a car that same day was such a relief. We had one small problem with the car after we bought it but they took it back and fixed it perfectly, and even provided us a loaner car in the meantime so we didn't have to go without a car. I will with be doing business with them again when he need arises. I suggest everybody to go and work with any of their salesman there and you won't be sorry.

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.

Went to the dealership, had the usual "let's get you in a car today discussion". When I asked about the technically aspects of the car, the sales rep was actually very helpful. He told me about some personal experiences and was also not afraid to steer me away from cars with bad conditions and reviews. I want honest customer service, so this meant a lot to me. After we sat down and discussed pricing, within an hour I was set. I love my new car and had a great experience. My credit is not that good, so I was worried, but they helped with financing also. I am taking my youngest to buy his first car here in a month.

5
★★★★★

Went to the dealership, had the usual "let's get you in a car today discussion". When I asked about the technically aspects of the car, the sales rep was actually very helpful. He told me about some personal experiences and was also not afraid to steer me away from cars with bad conditions and reviews. I want honest customer service, so this meant a lot to me. After we sat down and discussed pricing, within an hour I was set. I love my new car and had a great experience. My credit is not that good, so I was worried, but they helped with financing also. I am taking my youngest to buy his first car here in a month.

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.

Dell "Rocks" he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit was not the best but he figured out how to get us a awesome car with low miles. The beast part is the car is way cooler then what I was thinking I cud buy. The one bad thing is that there is only one bathroom long line lol. If I know any one how needs a car I would have them see Dell

5
★★★★★

Dell "Rocks" he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit was not the best but he figured out how to get us a awesome car with low miles. The beast part is the car is way cooler then what I was thinking I cud buy. The one bad thing is that there is only one bathroom long line lol. If I know any one how needs a car I would have them see Dell

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.

We walked in and everyone was friendly and helpful. I was very happy with my experience. I would buy from this dealership again.

5
★★★★★

We walked in and everyone was friendly and helpful. I was very happy with my experience. I would buy from this dealership again.

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.

Super awesome service. No pressure environment. The dealership was very clean. It was a very pleasant and awesome experience. I will be back.

5
★★★★★

Super awesome service. No pressure environment. The dealership was very clean. It was a very pleasant and awesome experience. I will be back.

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.

I came in to get my transmission module fixed. Everything was good here, from start to finish. Great customer service and the staff worked very well with me.

5
★★★★★

I came in to get my transmission module fixed. Everything was good here, from start to finish. Great customer service and the staff worked very well with me.

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.

The guys at Fidelity Fleet are really sociable. They made me feel really comfortable. There was no pressure to buy. I will recommend to friends.

5
★★★★★

The guys at Fidelity Fleet are really sociable. They made me feel really comfortable. There was no pressure to buy. I will recommend to friends.

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.

Good experience, thank you. I will recommend people to come here.

5
★★★★★

Good experience, thank you. I will recommend people to come here.

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.

Denny was very honest with me and understood my needs. Friendly and flexible pricing.

5
★★★★★

Denny was very honest with me and understood my needs. Friendly and flexible pricing.

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.

Very helpful and cars are nice. Friendly people were helpful. Great sales and finance team would recommend to first time buyer. They will do all they can to get you a great care and deal as well.

5
★★★★★

Very helpful and cars are nice. Friendly people were helpful. Great sales and finance team would recommend to first time buyer. They will do all they can to get you a great care and deal as well.

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.

Sales people were great to deal with, the fastest transaction for us to date--but we did no financing.

5
★★★★★

Sales people were great to deal with, the fastest transaction for us to date--but we did no financing.

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.

We loved it! Painless and stress free! Best sales staff I've ever worked with!

5
★★★★★

We loved it! Painless and stress free! Best sales staff I've ever worked with!

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.

Your staff took excellent care of us! Phenomenal service! Will absolutely recommend you to my friends and family.

5
★★★★★

Your staff took excellent care of us! Phenomenal service! Will absolutely recommend you to my friends and family.

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.

Donnie was excellent to deal with. No pressure, honest answers! I'd deal with him again in a minute!

5
★★★★★

Donnie was excellent to deal with. No pressure, honest answers! I'd deal with him again in a minute!

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.

Thanks for all the help with my bruised up credit. Good car buying experience. Everyone was honest, friendly, and helpful!

5
★★★★★

Thanks for all the help with my bruised up credit. Good car buying experience. Everyone was honest, friendly, and helpful!

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.

Richard was awesome. Great to my kids and to my husband and I. Very knowledgeable and patient. Perry was also great, treated us with kindness and respect. Great car buying experience, we will be back again.

5
★★★★★

Richard was awesome. Great to my kids and to my husband and I. Very knowledgeable and patient. Perry was also great, treated us with kindness and respect. Great car buying experience, we will be back again.

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.

Good experience, friendly and flexible pricing. Thank you!

5
★★★★★

Good experience, friendly and flexible pricing. Thank you!

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.

Great service and polite people. Thanks Richard for looking with me!

5
★★★★★

Great service and polite people. Thanks Richard for looking with me!

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.

Salesman was very friendly and worked well in negotiating the price. Very good experience, and highly recommend!

5
★★★★★

Salesman was very friendly and worked well in negotiating the price. Very good experience, and highly recommend!

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.

Brittany was AMAZING!!! Really helpful and super fun to buy a car from. Also, so professional and really knew her stuff!

5
★★★★★

Brittany was AMAZING!!! Really helpful and super fun to buy a car from. Also, so professional and really knew her stuff!

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.

Worked very well with us, Brittany was awesome and did a wonderful job=) Thanks!

5
★★★★★

Worked very well with us, Brittany was awesome and did a wonderful job=) Thanks!

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Latest reviews from Citysearch.

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These people are jokes I would not recommend anybody to get a car there! I went there 2 months ago and bought a car but the car was a lemon and they overcharged me for the piece of crap I called then and they said they'll put me in another

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These people are jokes I would not recommend anybody to get a car there! I went there 2 months ago and bought a car but the car was a lemon and they overcharged me for the piece of crap I called then and they said they'll put me in another

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You guys are great! They were able to get the payments I wanted. I love how everyone answered all my questions very honestly.\r

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You guys are great! They were able to get the payments I wanted. I love how everyone answered all my questions very honestly.\r

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Donnie was excellent to deal with. There was no pressure, and he always gave me honest answers! I would deal with him again in a minute.\r

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Donnie was excellent to deal with. There was no pressure, and he always gave me honest answers! I would deal with him again in a minute.\r

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I purchased my 2006 Chevrolet Equinox LT AWD from your location. I was not planning on buying a vehicle as I was waiting for my tax return (for the down payment). My sales associate assured me that if I gave him 30 minutes he would do

6
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I purchased my 2006 Chevrolet Equinox LT AWD from your location. I was not planning on buying a vehicle as I was waiting for my tax return (for the down payment). My sales associate assured me that if I gave him 30 minutes he would do

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Dell Rocks he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit

6
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Dell Rocks he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit

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I had nothing but an amazing experience with this company. I worked with Frank and skip and they made the process so easy and quick. With someone with a bad credit scored to walk out with a car that same day was such a relief. We had one

6
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I had nothing but an amazing experience with this company. I worked with Frank and skip and they made the process so easy and quick. With someone with a bad credit scored to walk out with a car that same day was such a relief. We had one

.

Went to the dealership, had the usual "let's get you in a car today discussion". When I asked about the technically aspects of the car, the sales rep was actually very helpful. He told me about some personal experiences and was also not

6
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Went to the dealership, had the usual "let's get you in a car today discussion". When I asked about the technically aspects of the car, the sales rep was actually very helpful. He told me about some personal experiences and was also not

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Dell "Rocks" he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit

6
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Dell "Rocks" he is so helpful and kind no pressure and really tries to help. With so many bad car stores out there its so nice that there is one out there that's not just trying to shove me in to a crappy car and tack are money Our credit

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We walked in and everyone was friendly and helpful. I was very happy with my experience. I would buy from this dealership again.\r

6
★★★★★

We walked in and everyone was friendly and helpful. I was very happy with my experience. I would buy from this dealership again.\r

.

Super awesome service. No pressure environment. The dealership was very clean. It was a very pleasant and awesome experience. I will be back.\r

6
★★★★★

Super awesome service. No pressure environment. The dealership was very clean. It was a very pleasant and awesome experience. I will be back.\r

.

The guys at Fidelity Fleet are really sociable. They made me feel really comfortable. There was no pressure to buy. I will recommend to friends.\r

6
★★★★★

The guys at Fidelity Fleet are really sociable. They made me feel really comfortable. There was no pressure to buy. I will recommend to friends.\r

.

Good experience, thank you. I will recommend people to come here.\r

6
★★★★★

Good experience, thank you. I will recommend people to come here.\r

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Denny was very honest with me and understood my needs. Friendly and flexible pricing.\r

6
★★★★★

Denny was very honest with me and understood my needs. Friendly and flexible pricing.\r

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Very helpful and cars are nice. Friendly people were helpful. Great sales and finance team would recommend to first time buyer. They will do all they can to get you a great care and deal as well.\r

6
★★★★★

Very helpful and cars are nice. Friendly people were helpful. Great sales and finance team would recommend to first time buyer. They will do all they can to get you a great care and deal as well.\r

.

Sales people were great to deal with, the fastest transaction for us to date--but we did no financing.\r

6
★★★★★

Sales people were great to deal with, the fastest transaction for us to date--but we did no financing.\r

.

We loved it! Painless and stress free! Best sales staff I've ever worked with!\r

6
★★★★★

We loved it! Painless and stress free! Best sales staff I've ever worked with!\r

.

Your staff took excellent care of us! Phenomenal service! Will absolutely recommend you to my friends and family.\r

6
★★★★★

Your staff took excellent care of us! Phenomenal service! Will absolutely recommend you to my friends and family.\r

.

Donnie was excellent to deal with. No pressure, honest answers! I'd deal with him again in a minute!\r

6
★★★★★

Donnie was excellent to deal with. No pressure, honest answers! I'd deal with him again in a minute!\r

.

Thanks for all the help with my bruised up credit. Good car buying experience. Everyone was honest, friendly, and helpful!\r

6
★★★★★

Thanks for all the help with my bruised up credit. Good car buying experience. Everyone was honest, friendly, and helpful!\r

.

Richard was awesome. Great to my kids and to my husband and I. Very knowledgeable and patient. Perry was also great, treated us with kindness and respect. Great car buying experience, we will be back again.\r

6
★★★★★

Richard was awesome. Great to my kids and to my husband and I. Very knowledgeable and patient. Perry was also great, treated us with kindness and respect. Great car buying experience, we will be back again.\r

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Good experience, friendly and flexible pricing. Thank you!\r

6
★★★★★

Good experience, friendly and flexible pricing. Thank you!\r

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Great service and polite people. Thanks Richard for looking with me!\r

6
★★★★★

Great service and polite people. Thanks Richard for looking with me!\r

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Salesman was very friendly and worked well in negotiating the price. Very good experience, and highly recommend!\r

6
★★★★★

Salesman was very friendly and worked well in negotiating the price. Very good experience, and highly recommend!\r

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Brittany was AMAZING!!! Really helpful and super fun to buy a car from. Also, so professional and really knew her stuff!\r

6
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Brittany was AMAZING!!! Really helpful and super fun to buy a car from. Also, so professional and really knew her stuff!\r

Message from Fidelity Fleet & Finance

Used Car Dealer, Auto Dealer, Pre-Owned Vehicles, Trucks and SUVs Financing, Used Trucks, Used Vehicles. Acura, Audi,BMW, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jaguar, Jeep, Kia, Lincoln, Mazda, Mercedes-Benz, Mercury, Nissan, Oldsmobile, Pontiac, Saturn, Subaru, Toyota, Volkswagen. Wi-Fi, Kids play area and TV

More about Fidelity Fleet & Finance

Portland Auto dealership. We are a fleet and finance dealership open to public. Our inventory consist of many late model cars including Toyota, Honda, Nissan, Lexus, Infiniti, Scion, Ford, Lincoln, Mercury, Mazda, Chevrolet, BMW, Mercedes, Audi, and more. Come see us today for all of your Sedan, Truck, SUV, and Van needs! Experience the difference!