Jumpin' Castle

★★★★★

About Jumpin' Castle

Arts & Entertainment

Arts & Entertainment
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i'm giving the place 3 starts b/c it's clean and my son loves it and has a wonderful time. The owner however is RUDE and IGNORANT, hands down. I"m sorry, but accusing a parent of being a pedophile for taking photos?? Mr. Mom should have

3
★★★★★

i'm giving the place 3 starts b/c it's clean and my son loves it and has a wonderful time. The owner however is RUDE and IGNORANT, hands down. I"m sorry, but accusing a parent of being a pedophile for taking photos?? Mr. Mom should have

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The only reason why I have given this place one star is because the place is clean!!! I have 4 children and have been to probably every fun spot and restaurant that is in western Pennsylvania. These people are rude rude rude. I have

3
★★★★★

The only reason why I have given this place one star is because the place is clean!!! I have 4 children and have been to probably every fun spot and restaurant that is in western Pennsylvania. These people are rude rude rude. I have

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Came here a few weeks ago with my daughter and 2 sons. It is very clean, which is nice compared to other places in the area. There were things for each of my children to do, which was great because they are so far apart (10, 5, 11 months).

3
★★★★★

Came here a few weeks ago with my daughter and 2 sons. It is very clean, which is nice compared to other places in the area. There were things for each of my children to do, which was great because they are so far apart (10, 5, 11 months).

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Nice place, clean, lots of things to keep the kids busy. The attitude and conduct of the owner is enough reason to avoid this place however.

Everything was going fine for me and my 4 and 2.5 yr old until I started taking pictures of them and of the equipment they were playing on (so my wife could see what we had done that day). She immediately challenged me as to why I was taking pictures of the equipment and I calmly explained to her that I wanted my wife to see what the place was like and what me and the kids had done for the day. Very rudely I was told that "you can see pictures on the website...".

That made me very uncomfortable but I brushed it off because my kids were having fun.
A little later one of the girls was spotting my son on the rock wall and as soon as I took a few pictures of this, the owner came right after me again and directly asked me if I was "taking pictures for a competitor".... that sent my pulse rate through the roof and I got nasty back at her very quickly - I wasn't calm now and I shot back that if I wanted to take pictures of my kids, then I was going to take pictures of my kids and if she had a problem with that then I would be happy to leave immediately.
She then insinuated that I was taking pictures of her grandaughter! (Who was apparently the girl helping my son...)

Yeah, that was enough... rounded the kids up and got out of there. The girl at the front desk tried her best to do damage control but even she admitted that the older lady I locked horns with (who is in fact the owner) has generated many negative comments and is very much NOT a people person.

Well she made a bad business decision then - because she is running a people business. NO WAY I return there after that. I was hoping to relax and let the kids have some fun - not get my pulse rate put into orbit and forking over $20 after being insulted.
So think twice before venturing into Jumpin Castle - especially if you plan on taking pictures of your own children!

0
★☆☆☆☆

Nice place, clean, lots of things to keep the kids busy. The attitude and conduct of the owner is enough reason to avoid this place however.

Everything was going fine for me and my 4 and 2.5 yr old until I started taking pictures of them and of the equipment they were playing on (so my wife could see what we had done that day). She immediately challenged me as to why I was taking pictures of the equipment and I calmly explained to her that I wanted my wife to see what the place was like and what me and the kids had done for the day. Very rudely I was told that "you can see pictures on the website...".

That made me very uncomfortable but I brushed it off because my kids were having fun.
A little later one of the girls was spotting my son on the rock wall and as soon as I took a few pictures of this, the owner came right after me again and directly asked me if I was "taking pictures for a competitor".... that sent my pulse rate through the roof and I got nasty back at her very quickly - I wasn't calm now and I shot back that if I wanted to take pictures of my kids, then I was going to take pictures of my kids and if she had a problem with that then I would be happy to leave immediately.
She then insinuated that I was taking pictures of her grandaughter! (Who was apparently the girl helping my son...)

Yeah, that was enough... rounded the kids up and got out of there. The girl at the front desk tried her best to do damage control but even she admitted that the older lady I locked horns with (who is in fact the owner) has generated many negative comments and is very much NOT a people person.

Well she made a bad business decision then - because she is running a people business. NO WAY I return there after that. I was hoping to relax and let the kids have some fun - not get my pulse rate put into orbit and forking over $20 after being insulted.
So think twice before venturing into Jumpin Castle - especially if you plan on taking pictures of your own children!

Pros: Clean, lots of stuff for the kids to do, nice staff

Cons: Utterly Horrible Owner

 

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