J.L. Freed Honda

★★★★☆

About J.L. Freed Honda

Hours
M-F 7:30am - 5:00pm

Automotive

Automotive
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I love this dealer. I purchased a used Mazda Tribute from them a few years ago. It was a great choice for a used car, and it has given me little trouble since. Words can't describe how great service is. I had a headlight thing melt and they found just the piece needed instead gauging for a whole new assembly like another place did. I would and have recommended them to anyone looking for a new or used car!

5
★★★★★

I love this dealer. I purchased a used Mazda Tribute from them a few years ago. It was a great choice for a used car, and it has given me little trouble since. Words can't describe how great service is. I had a headlight thing melt and they found just the piece needed instead gauging for a whole new assembly like another place did. I would and have recommended them to anyone looking for a new or used car!

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Just picked up my Accord for minor front end body shop repairs. I wanted to cry. The paint is horribly mismatched, there are paint lumps and chips under the clearcoat, panels are misaligned, bumper cover is loose, and overspray on the fender liners. The overspray was odd because the insurance covered removing the fender liner. Obviously they didn't but took the labor hours. I'm sorry I used JL. Purchased 3 new Hondas from them. I will probably not buy from JL again based on this totally amateur work. Mr. Franks may want to check into body shop service levels....unless profit is the only measure of quality.
Pickup was on Saturday with only the cashier open. Yes, I will be taking the car back next week.
Will update or remove my review if/when this gets corrected.
Hated to write a negative review because the sales people we've used have been great...helpful, no pressure, and pleasant.

1
★☆☆☆☆

Just picked up my Accord for minor front end body shop repairs. I wanted to cry. The paint is horribly mismatched, there are paint lumps and chips under the clearcoat, panels are misaligned, bumper cover is loose, and overspray on the fender liners. The overspray was odd because the insurance covered removing the fender liner. Obviously they didn't but took the labor hours. I'm sorry I used JL. Purchased 3 new Hondas from them. I will probably not buy from JL again based on this totally amateur work. Mr. Franks may want to check into body shop service levels....unless profit is the only measure of quality.
Pickup was on Saturday with only the cashier open. Yes, I will be taking the car back next week.
Will update or remove my review if/when this gets corrected.
Hated to write a negative review because the sales people we've used have been great...helpful, no pressure, and pleasant.

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I have gotten several cars from here, both new and used. They are ready for your appointment and are not high pressure. The staff is courteous and knowledgeable. I would get another car from here.

5
★★★★★

I have gotten several cars from here, both new and used. They are ready for your appointment and are not high pressure. The staff is courteous and knowledgeable. I would get another car from here.

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We have used JL Freed for 19 years for service, body work and a purchase and have always been given fair and professional service. The staff is great and obtaining an appointment is never a problem

5
★★★★★

We have used JL Freed for 19 years for service, body work and a purchase and have always been given fair and professional service. The staff is great and obtaining an appointment is never a problem

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I have been buying my vehicles at J.L. Freed for almost 20 years now. The sales and service staff are both extremely helpful and friendly. It is one of the few dealerships I have ever dealt with that truly understands the value of their customers.

5
★★★★★

I have been buying my vehicles at J.L. Freed for almost 20 years now. The sales and service staff are both extremely helpful and friendly. It is one of the few dealerships I have ever dealt with that truly understands the value of their customers.

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I bought my car at Freed a little over a year ago. The salesman was very service oriented, and took a lot of time to answer questions. He knew a lot about the car, and was very knowledgeable all around. When it came time to sign the papers, he was also very adept at handling my paperwork even though I was in the transition of changing my last name to my married name. All of my paperwork came through just fine with my new name, I got an excellent and competitive price on the car, and a very fair price on my trade in. I would go back again.

4
★★★★☆

I bought my car at Freed a little over a year ago. The salesman was very service oriented, and took a lot of time to answer questions. He knew a lot about the car, and was very knowledgeable all around. When it came time to sign the papers, he was also very adept at handling my paperwork even though I was in the transition of changing my last name to my married name. All of my paperwork came through just fine with my new name, I got an excellent and competitive price on the car, and a very fair price on my trade in. I would go back again.

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Message from J.L. Freed Honda

I would like to thank you for taking the time to visit our dealership. The entire staff here at J.L. Freed is very excited about our new Honda location on Route 309, and the increased level of service that we are able to provide our clientele. From the spacious, airy new car showroom, the beautiful Certified Used showroom, and the indoor service department valet, we are dedicated to making your ownership experience something special. Since 1883 our philosophy has remained unchanged: to offer our clients the highest quality, personalized service in a pleasant environment, with a professional staff who are committed to your satisfaction.



What began in 1883 as an agricultural supply company has grown into the area's largest, modern dealership. For more than 125 years, J.L. Freed has remained a family-owned business, ensuring the continuity of personal service and integrity that is our hallmark.



Once again, thank you for your interest in J.L. Freed. We look forward to making your automotive dreams come true.

 

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