Cheesecake Factory

Food is ok, but service is too slow for what you pay

Food is ok, but service is too slow for what you pay

There is so much variety in their menu! The portions are HUGE and I have never come close to finishing an entree on my own. I always end up with leftovers for lunch the next day. The restaurant is ALWAYS busy, whether it is a weekend or not (worse on weekends, naturally) so the wait for a table can be pretty long. There isn't much seating available while customers wait. Also, with such a large crowd all the time, the wait staff is not always the most attentative but they are always polite and friendly. Finally, their selection of cheesecakes is also very extensive and a must-have! Like the entrees, the slices are pretty substantial so I recommend sharing it.

Pros: Variety, great cheesecakes

Cons: Crowded, does not accept reservations, long wait, can be loud

Great place to treat yourself. Prices are decent, comparable to Applebees and TGIF, but food is a LOT better and the portions are HUGE. You will doggy bag food home. Service is usually good on weekends but I went on a Tuesday once and the service was lousy, probably because it wasn't busy. If you do go on weekends for dinner, I highly suggest you get there no later than 5PM or else you'll be waiting at least 40min-1hr for a table (applies to a party of more than 2). Don't leave without trying (or taking home) a slice of cheesecake; its around $7 but its worth it.

Pros: Food, prices

Cons: Service can be OK

i am a long time regular at this place and spend quite a bit of money there. food portions are great and the quality is pretty good as well. i prefer to eat at the bar (faster service and more personal service). great kobe beef burger there as well as some pretty sweet buffalo bites and wings. take my advice and stand around the bar and wait for the people who are hogging up bar space while waiting for a table. i have never waited more than 15 minutes for a seat(s). all the bartender there are great (except this clown dave who seems to have the personality of a wet mop. seriously this guy has pr skills of osam bin laden. was just in recently and could have drop kicked him for his attitude) anyway, this is the most popular spot in the mall to eat so i wouldn't complain about the wait.

Pros: long wait but get with it already, bar service much quicker. kobe burger is great

Cons: lot's of mall "riff raff" i.e. out of towners who don't know it's rude to sit at the bar and not eat or drink while waiting for a table.

The food is ok, but nothing spectacular. It's nothing special at all. You always have to wait for a table, and service just tries to shove you out. It's loud and sometimes you can hear the kitchen yelling at eachother (not pleasant). The servers uniforms look dirty and I found some old sauce crusted onto my bread plate and fork when i sat down. Yes the cheesecake is good, but it's definately not worth it!!

I love the thai lettuce wraps - they are an appetizer, but big enough for a meal. Service was good, but the wait was way to long.

We went there for dinner and we enjoyed it very much. The food was great. There are many varieties of cheesecake to choose from. You get a great deal of food for the money.

Pros: Food, Service, Cheesecake

Cons: not seated promptly

This is a great family restaurant with good food and great cheesecake. We will definitely go there again.

Pros: Food, Service, Cheesecake

Cons: Crowded

I went with a group. First, we had to wait for more than two and a half hours to get in (I wouldn't have waited, but my ride wanted to wait). The food was overprices and mediocre. The portions were so huge that no one could finish more than half of them -- so i guess the value is ok for the quantity, but who wants to pay that much for mediocre leftovers. Service was slow and a bit surly.

Everyone in our party was stuffed from the meal and only orderd the 7-dollar cheesecake out of duty. It's true, they have every cheescake variety you could want, but it's mediocre cheescake.

Pros: # of dessert choices

Cons: wait, food, price

I know this is a francise, and i don't usually rate franchise, but everytime i go to the King of Prussia Mall, i have to stop at the Cheesecake Factory. The food are terrific, and the cheesecake is the icing on the cake. Can't go wrong with a Snicker Cheesecake after some pasta with pesto sauce =) A line on at opening on Sunday tho.

Pros: food, cheesecake

Cons: crowd