Diversified Residential Svc

★★★★★

About Diversified Residential Svc

Categories

Finance

Finance
More choices in Dallas:
Resultset_next

Allstate Insurance Agent: Travis Miller

110 Evans Mill Dr 703 Dallas, GA

Resultset_next

Edward Jones

5077 Dallas Hwy # 305 Powder Springs, GA

5 15
Hi! Sign in to let us know how Diversified Residential Svc was?
Write a Review
.

Better Business Bureau rating is F for a good reason.

3
★★★★★

Better Business Bureau rating is F for a good reason.

.

This services takes it time to perform work, sending technicians that are able to perform work assigned. They were assigned to fix my fridge on an emergency basis, came to my house, had no correct part, came back the next day with correct

3
★★★★★

This services takes it time to perform work, sending technicians that are able to perform work assigned. They were assigned to fix my fridge on an emergency basis, came to my house, had no correct part, came back the next day with correct

.

\r
This is the worst and most unprofessional company I have ever dealt with. They were assigned to fixer my dryer by American Home Shield. I spoke to a female yesterday and she said the window would be between 8-10 or 9-11, which is what

3
★★★★★

\r
This is the worst and most unprofessional company I have ever dealt with. They were assigned to fixer my dryer by American Home Shield. I spoke to a female yesterday and she said the window would be between 8-10 or 9-11, which is what

.

My dad scheduled a service call through the store where he bought his malfunctioning freezer. Diversified Residential Services was the company that was supposed to come out. After 10 phone calls to the office a few hours after the

3
★★★★★

My dad scheduled a service call through the store where he bought his malfunctioning freezer. Diversified Residential Services was the company that was supposed to come out. After 10 phone calls to the office a few hours after the

.

When I contacted Samsung and requested the name of a company to repair my microwave, they gave me the name of Diversified Residential Services. This company has the worst customer service that I have ever experienced. After scheduling a

3
★★★★★

When I contacted Samsung and requested the name of a company to repair my microwave, they gave me the name of Diversified Residential Services. This company has the worst customer service that I have ever experienced. After scheduling a

.

I have to admit that the bad reviews are true. This company really needs to work on their customer service and technical performance skills. This company used to go by the name Tech PRO Plus, but Jerry Davis started his own company

3
★★★★★

I have to admit that the bad reviews are true. This company really needs to work on their customer service and technical performance skills. This company used to go by the name Tech PRO Plus, but Jerry Davis started his own company

.

I have to say that I was confused by the negative comments here. I did not read these comments until after I had had such a pleasant experience with Jerry and his company. I was so impressed with his going above and beyond to help with

3
★★★★★

I have to say that I was confused by the negative comments here. I did not read these comments until after I had had such a pleasant experience with Jerry and his company. I was so impressed with his going above and beyond to help with

.

I kid you NOT, do not waste your time with this company. They are the absolute worst I've ever seen. They will always give you a window of service between 1-5PM. The last 2 times we were scheduled, one tech "Jerry" showed up at 6:20PM.

3
★★★★★

I kid you NOT, do not waste your time with this company. They are the absolute worst I've ever seen. They will always give you a window of service between 1-5PM. The last 2 times we were scheduled, one tech "Jerry" showed up at 6:20PM.

.

I called Samsung to report a problem with our refrigerator. They referred me to this company. I called, and the woman said she would call the repairman to check on his schedule and get back with me. When I didn't hear back from her for

3
★★★★★

I called Samsung to report a problem with our refrigerator. They referred me to this company. I called, and the woman said she would call the repairman to check on his schedule and get back with me. When I didn't hear back from her for

.

As a former appliance repair man, I have some idea what to look for in a company. Samsung sent this company out to do warranty service work, when they were here they said they would order parts and get back to us in a week. They never

3
★★★★★

As a former appliance repair man, I have some idea what to look for in a company. Samsung sent this company out to do warranty service work, when they were here they said they would order parts and get back to us in a week. They never

.

I guess I was fortunate, Diversified called the day after I reported the problem to Samsung, set up an appointment for the next day, and service tech called and arrived at the appointed time. \r
Service was provided and washer working

3
★★★★★

I guess I was fortunate, Diversified called the day after I reported the problem to Samsung, set up an appointment for the next day, and service tech called and arrived at the appointed time. \r
Service was provided and washer working

.

Do not use, and do not trust!!!!!

3
★★★★★

Do not use, and do not trust!!!!!

.

I had an appointment for Diversified to come and look at my Frigidaire oven door. It bagan making a popping noise, like a heavy spring being release, two or three times as I opedned and closed the door. Long story short - they never

3
★★★★★

I had an appointment for Diversified to come and look at my Frigidaire oven door. It bagan making a popping noise, like a heavy spring being release, two or three times as I opedned and closed the door. Long story short - they never

.

After Samsung gave me their contact info I called DRS, LLC to schedule a repair for my fridge. After the repair man came and diagnosed the problem I let him order the part. Waited 3 weeks and no part. Called them to find out what's going

3
★★★★★

After Samsung gave me their contact info I called DRS, LLC to schedule a repair for my fridge. After the repair man came and diagnosed the problem I let him order the part. Waited 3 weeks and no part. Called them to find out what's going

.

I had contacted this company from Samsung as they were to be an "authorized" Samsung repair company. They sent a person out to come and diagnose the problem (with a fee, as other companies do). They got me the quote for the part that I was told needed to be replaced and I gave the go ahead to order the part. A week/couple weeks later, the part was replaced and our refrigerator was even more broken than it was before; our ice maker was now not working and a dinging noise was made about every minute or two. I called the company to let them know and was rudely told there was nothing they could do until the following week.....I called on a Friday morning and was told they couldn't come out until Wednesday the following week. I asked if the repairman could call us and tell us how to get the dinging to stop at least and was told yes, but nobody ever called. They said the part they ordered from Samsung was faulty and another one had to be ordered. They did try to make us pay for another one, until we got Samsung involved. The part was replaced and our refrigerator was still not working!! I called 4 times and left a message for different people, two of them asking for the owner to call me and NOBODY called me back. I have turned them into bbb and they had 22 days to respond to bbb. I did not even want my money back at first, just for them to come properly fix what they said they were going to fix. I did request for my money back through bbb, but they did not even take the time to respond through bbb. I hope they can turn their practices around. The actual repairman was super nice. He did not seem to know what he was doing, but was very polite and courteous. I hope this never happens to anybody else again.

0
★☆☆☆☆

I had contacted this company from Samsung as they were to be an "authorized" Samsung repair company. They sent a person out to come and diagnose the problem (with a fee, as other companies do). They got me the quote for the part that I was told needed to be replaced and I gave the go ahead to order the part. A week/couple weeks later, the part was replaced and our refrigerator was even more broken than it was before; our ice maker was now not working and a dinging noise was made about every minute or two. I called the company to let them know and was rudely told there was nothing they could do until the following week.....I called on a Friday morning and was told they couldn't come out until Wednesday the following week. I asked if the repairman could call us and tell us how to get the dinging to stop at least and was told yes, but nobody ever called. They said the part they ordered from Samsung was faulty and another one had to be ordered. They did try to make us pay for another one, until we got Samsung involved. The part was replaced and our refrigerator was still not working!! I called 4 times and left a message for different people, two of them asking for the owner to call me and NOBODY called me back. I have turned them into bbb and they had 22 days to respond to bbb. I did not even want my money back at first, just for them to come properly fix what they said they were going to fix. I did request for my money back through bbb, but they did not even take the time to respond through bbb. I hope they can turn their practices around. The actual repairman was super nice. He did not seem to know what he was doing, but was very polite and courteous. I hope this never happens to anybody else again.

 

Wait, you're the expert.

If you've been to or used Diversified Residential Svc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review