Archer Dodge Parts

★☆☆☆☆
1.3333 3
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Had a problem with a dashboard gauge, service dept tried to sell me a new gas tank. Like they never did diagnostics. Still charged me for the shop time. I tried to buy some typical parts in the place (which any auto parts shop should have) and they told me it would be 7-10 days before parts arrived. Stay away.

1
★★☆☆☆

Had a problem with a dashboard gauge, service dept tried to sell me a new gas tank. Like they never did diagnostics. Still charged me for the shop time. I tried to buy some typical parts in the place (which any auto parts shop should have) and they told me it would be 7-10 days before parts arrived. Stay away.

Pros: "Convenience" to Greenspoint area

Cons: parking is poor; employees apathetic; managers unresponsive

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After having my car for 5 days, the "Service" Rep told me they couldn't find what was wrong and they were starting to think there really wasn't anything - calling me a liar?!! I had to take 2 hours off work to go take the technician for a ride in the car to show him what the problem was!! Even after that, they still had the car another 5 days!! The problem was gone for a week and is back!! Calling Chrysler to report the bad service didn't even help. They said they couldn't be of assistance because the problem was with the dealership, not the car!! Do you believe this attitude??!! STAY AWAY!!

0
★☆☆☆☆

After having my car for 5 days, the "Service" Rep told me they couldn't find what was wrong and they were starting to think there really wasn't anything - calling me a liar?!! I had to take 2 hours off work to go take the technician for a ride in the car to show him what the problem was!! Even after that, they still had the car another 5 days!! The problem was gone for a week and is back!! Calling Chrysler to report the bad service didn't even help. They said they couldn't be of assistance because the problem was with the dealership, not the car!! Do you believe this attitude??!! STAY AWAY!!

Cons: Timeliness of repairs, Knowledge of warranty, Insults cstmr intell.

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I took my car to them to make some repairs and they did a horrible job. I ended up gettin my car back with scratches on it, a dent in the door, and the paint job was terrible. They took the car back and fixed the scratches but the paint still looks terrible and the dent is still in my door. They had my car for 6 weeks and there was only $2,000 worth of damage.

0
★☆☆☆☆

I took my car to them to make some repairs and they did a horrible job. I ended up gettin my car back with scratches on it, a dent in the door, and the paint job was terrible. They took the car back and fixed the scratches but the paint still looks terrible and the dent is still in my door. They had my car for 6 weeks and there was only $2,000 worth of damage.

 

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