Bed Linens Etc

★☆☆☆☆

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This review is long overdue.

I'm very disappointed that the round quilt bed cover that I made to order from Bed Linens Etc., didnt even come close to the picture I emailed the owner to make for me.

The round bed cover I asked him to make for me was the square quilted style and when I recieved the cover its jump and tack quilted style design.

I tried to contact the owner and send emails as well but never heard from him.

In addition, the red fabric bleeds through the lining when I washed it.

Workmanship and quality of fabric not worth the price I paid on this custom made round bed cover.

1
★☆☆☆☆

This review is long overdue.

I'm very disappointed that the round quilt bed cover that I made to order from Bed Linens Etc., didnt even come close to the picture I emailed the owner to make for me.

The round bed cover I asked him to make for me was the square quilted style and when I recieved the cover its jump and tack quilted style design.

I tried to contact the owner and send emails as well but never heard from him.

In addition, the red fabric bleeds through the lining when I washed it.

Workmanship and quality of fabric not worth the price I paid on this custom made round bed cover.

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Very disappointed. Received futon cover, which I thought would be seamless (except on sides where zipper is, but there were two vertical seams that came in about 12 inches from the sides. When I told the owner that I've had and looked at many covers, all of which were seamless, and did not expect or want this (nor was there a photo illustrating such seams), he questioned it as well, until he contacted manufacturer and was told that this was their design. I told him this was unacceptable and he refused to take it back or issue a refund. Offered me half price on another, $93 futon cover, and I told him I wasn't paying another penny. I asked him whether not issuing a $71 refund was really worth a bad review, which he perceived as a threat and was incensed. I told him it was just poor business. The following is a portion of the email communication between the owner and the manufacturer when he told them of my complaint and comment regarding the fact that seamless covers (on the front, not sides, where you sit) are the norm: "An appropriate response to this one comes from the factory; ??Your customer's demands are unreasonable, and we are certainly not prepared to issue a refund or make a new futon cover designed the way she thinks it should be. I'm not going to dispute this customer's hard-won standing as an expert in the field of futon cover manufacture, but the way it's done here is simply how it's done. It's no more a manufacturing defect than the seams in a bedspread or a comforter.?

1
★☆☆☆☆

Very disappointed. Received futon cover, which I thought would be seamless (except on sides where zipper is, but there were two vertical seams that came in about 12 inches from the sides. When I told the owner that I've had and looked at many covers, all of which were seamless, and did not expect or want this (nor was there a photo illustrating such seams), he questioned it as well, until he contacted manufacturer and was told that this was their design. I told him this was unacceptable and he refused to take it back or issue a refund. Offered me half price on another, $93 futon cover, and I told him I wasn't paying another penny. I asked him whether not issuing a $71 refund was really worth a bad review, which he perceived as a threat and was incensed. I told him it was just poor business. The following is a portion of the email communication between the owner and the manufacturer when he told them of my complaint and comment regarding the fact that seamless covers (on the front, not sides, where you sit) are the norm: "An appropriate response to this one comes from the factory; ??Your customer's demands are unreasonable, and we are certainly not prepared to issue a refund or make a new futon cover designed the way she thinks it should be. I'm not going to dispute this customer's hard-won standing as an expert in the field of futon cover manufacture, but the way it's done here is simply how it's done. It's no more a manufacturing defect than the seams in a bedspread or a comforter.?

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