LOFT Home

★★★★☆
  • 3306 Esperanza Xing

    Austin, TX 78758

    Map & Directions
  • 512-366-3313

Home & Garden

Home & Garden
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Furniture Store Inc

111 S Adams St Cabot, AR

3.5 2
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I was in The Domain and I stopped in not even knowing that they existed and I have to say I was impressed right from the beginning. The staff was very attentive and courteous the moment I walked in. The merchandise is amazing! Stuff I have

3
★★★★★

I was in The Domain and I stopped in not even knowing that they existed and I have to say I was impressed right from the beginning. The staff was very attentive and courteous the moment I walked in. The merchandise is amazing! Stuff I have

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I will never make a purchase from Loft again.

Sales associate Mary sold me an item and promised an 8 week delivery date. When the item didn't come in at 8 weeks I called and after being basically ignored for week was finally told it would be another 4.

After 4 months -- a whopping 12 weeks -- I contacted the manager, Offir, who was no more concerned with my purchase than Mary and would not offer credit or a refund.

As it stands, they have been very unapologetic and are now telling me perhaps I will get my item in another 6 weeks or so. If that's true, which is questionable at this point, that will be approximately 7 months since I ordered it.

I'm not sure what scam they're running but it's feels dishonest and has really inconvenienced me as far as putting money down in full and having nothing to show for it.

I will never buy here again.

0
★☆☆☆☆

I will never make a purchase from Loft again.

Sales associate Mary sold me an item and promised an 8 week delivery date. When the item didn't come in at 8 weeks I called and after being basically ignored for week was finally told it would be another 4.

After 4 months -- a whopping 12 weeks -- I contacted the manager, Offir, who was no more concerned with my purchase than Mary and would not offer credit or a refund.

As it stands, they have been very unapologetic and are now telling me perhaps I will get my item in another 6 weeks or so. If that's true, which is questionable at this point, that will be approximately 7 months since I ordered it.

I'm not sure what scam they're running but it's feels dishonest and has really inconvenienced me as far as putting money down in full and having nothing to show for it.

I will never buy here again.

Cons: Cons? How about not getting merchandise you paid for in full

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