Absolute Best Grooming

★★★☆☆

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I never write reviews but I feel a moral obligation to share our experiance about "Absolute Best Grooming". We have taken our dogs there a few times, they have done okay until Saturday. on Saturday August 1, 2015 we dropped off our pug, when we picked her up 4 hours later she was struggling to breath. Some may think she is a pug and that comes with the breed but she has never sounded the way she did when we picked her up. Her breathing only worsened and sounded like her lungs were full of fluid, within 4 hours after we picked her up she passed away. It was so hard to watch her suffer, she was a healthy, playfull 8 year old pug who was perfectly fine acting completely normal that morning. She has been groomed many times before by other places and never acted stressed out or upset until this time. After doing some research we think they either put her in a head restraint which can be done on long nosed dogs but should never be done on short nosed dogs, or they may have held her so tight they crushed her lungs causing the Alveoli (or air sacks) in her lungs to rupture filling her lungs up with fluid.

We can't get a strait answer from them as to what happened. Every time we have spoken to them their story changes. We have even gone in person to talk to them and while we were waiting a guy was there to complain about his dog who had received an injury to the eye the same day we had our dog groomed. We never imagined this would be the outcome and want to spair someone else the heart ache and pain we have been going through. Please take this into account before taking your animals here.

1
★☆☆☆☆

I never write reviews but I feel a moral obligation to share our experiance about "Absolute Best Grooming". We have taken our dogs there a few times, they have done okay until Saturday. on Saturday August 1, 2015 we dropped off our pug, when we picked her up 4 hours later she was struggling to breath. Some may think she is a pug and that comes with the breed but she has never sounded the way she did when we picked her up. Her breathing only worsened and sounded like her lungs were full of fluid, within 4 hours after we picked her up she passed away. It was so hard to watch her suffer, she was a healthy, playfull 8 year old pug who was perfectly fine acting completely normal that morning. She has been groomed many times before by other places and never acted stressed out or upset until this time. After doing some research we think they either put her in a head restraint which can be done on long nosed dogs but should never be done on short nosed dogs, or they may have held her so tight they crushed her lungs causing the Alveoli (or air sacks) in her lungs to rupture filling her lungs up with fluid.

We can't get a strait answer from them as to what happened. Every time we have spoken to them their story changes. We have even gone in person to talk to them and while we were waiting a guy was there to complain about his dog who had received an injury to the eye the same day we had our dog groomed. We never imagined this would be the outcome and want to spair someone else the heart ache and pain we have been going through. Please take this into account before taking your animals here.

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Absolute Worst dog grooming! Butchered my Golden and abused her for 5 hours. Will take several months to recover the hole they cut into her side. Entire haircut simply a mess-did not listen to any of my instructions. Currently trying to get my money back. Very rude people with highly unprofessional operation.

1
★☆☆☆☆

Absolute Worst dog grooming! Butchered my Golden and abused her for 5 hours. Will take several months to recover the hole they cut into her side. Entire haircut simply a mess-did not listen to any of my instructions. Currently trying to get my money back. Very rude people with highly unprofessional operation.

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I first took my Lahsa to this groomer because Petco messed him up. At first she was friendly and our grooming bill was in the $30 range. Then as we continued with her, (the owner), was becoming rude about brushing my dog and in two months time our bill doubled to $56. My last encounter was terrible. She double charged my credit card and when I asked her to remove one of the charges she did so grudgingly. I also asked her to take care of the NSF fee from the bank because she double blled me and then she yelled at me in front of her other customers. She reminded me that I did not tip her for her service and that she bandaged my dogs foot for free. She gave me the fee and told me never to bring my dog in to her again. I have found that there are other groomers out there who not only have reasonable charges but are also not rude. ( I would have tipped if my bill was in the $30 range not $56).

1
★☆☆☆☆

I first took my Lahsa to this groomer because Petco messed him up. At first she was friendly and our grooming bill was in the $30 range. Then as we continued with her, (the owner), was becoming rude about brushing my dog and in two months time our bill doubled to $56. My last encounter was terrible. She double charged my credit card and when I asked her to remove one of the charges she did so grudgingly. I also asked her to take care of the NSF fee from the bank because she double blled me and then she yelled at me in front of her other customers. She reminded me that I did not tip her for her service and that she bandaged my dogs foot for free. She gave me the fee and told me never to bring my dog in to her again. I have found that there are other groomers out there who not only have reasonable charges but are also not rude. ( I would have tipped if my bill was in the $30 range not $56).

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Super nice place to go. Very Big clean shop, didn't smell and look like a wet dog in there. Very nice people there. I brought my dog to Absolute Best after a bad experience with the Large pet store groomer, U know the place, so I brought my schnauzer in and he was happy as can be when I picked him up. He now loves the place and runs from my car to the door everytime I get there. I'll never go anywhere else. VERY HAPPY CLIENT AND PUPPY

5
★★★★★

Super nice place to go. Very Big clean shop, didn't smell and look like a wet dog in there. Very nice people there. I brought my dog to Absolute Best after a bad experience with the Large pet store groomer, U know the place, so I brought my schnauzer in and he was happy as can be when I picked him up. He now loves the place and runs from my car to the door everytime I get there. I'll never go anywhere else. VERY HAPPY CLIENT AND PUPPY

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0 out of 1 people found this review helpful.

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GREAT PLACE!! I brought my golden retriever in and loved what they did. My dog was a mess when I went in and it came out looking like a new dog. Very good job, shiny coat and not mats. She helped me out with her ear infection which no other groomer had told me. As for the other review, I doubt she even went in because they had very reasonable prices when I went in. I even tipped!! Very nice people, very friendly!

5
★★★★★

GREAT PLACE!! I brought my golden retriever in and loved what they did. My dog was a mess when I went in and it came out looking like a new dog. Very good job, shiny coat and not mats. She helped me out with her ear infection which no other groomer had told me. As for the other review, I doubt she even went in because they had very reasonable prices when I went in. I even tipped!! Very nice people, very friendly!

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0 out of 1 people found this review helpful.

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I've taken my Shih Tzu's to Absolute Best and never had a problem with any of the my dogs clips. The people are always nice everytime I take my dogs in to be clipped.

5
★★★★★

I've taken my Shih Tzu's to Absolute Best and never had a problem with any of the my dogs clips. The people are always nice everytime I take my dogs in to be clipped.

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0 out of 1 people found this review helpful.

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omg!!! i completely agree! this is the worst place ever! not to mention the owner hung up on me twice! she was rude and used a raised voice with me. i have never been treated so unprofessionally! not to mention their prices are double than their competitors. i would not trust my dog with these people!

1
★☆☆☆☆

omg!!! i completely agree! this is the worst place ever! not to mention the owner hung up on me twice! she was rude and used a raised voice with me. i have never been treated so unprofessionally! not to mention their prices are double than their competitors. i would not trust my dog with these people!

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1 out of 1 people found this review helpful.

 

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