Intermountain Instacare

★☆☆☆☆

About Intermountain Instacare

Health & Medical

Health & Medical
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Community Emergency Corp

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Troy Ambulance Svc

166 West Ave Saratoga Springs, NY

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Absolutely horrible experience. My wife took our one year old to have a rash looked at that was spreading all over his body. Not only one doctor but two doctors looked at it and said it was a viral rash, could be contagious, could not be contagious, it could get better, or it could get worse. They then proceeded to send my wife home with this information without prescribing something like an anti-biotic or anything. We told to keep it clean and put cream on it, and basically were talked to on the phone like we neglect our son and leave him in a diaper for days. Very unprofessional. We cared for the rash as we were told. The rash was spreading worse. I instructed my wife to go back and at least ask for an antibiotic. Hoping they would not charge us for a second visit, when they failed to prescribe it in the first place. My wife was pulled into the office and was told that the doctor was refusing to see her because he was offended, because he felt like he went above and beyond to give my wife no answer or prescription. My wife did not know what to do at this point, so they charged her for another visit because she had to see a new doctor. The new doctor was very helpful and prescribed an antiobiotic and said if it doesn't get better in two weeks to seek a dermatologist. If you care about your kids and family do not go here.

1
★☆☆☆☆

Absolutely horrible experience. My wife took our one year old to have a rash looked at that was spreading all over his body. Not only one doctor but two doctors looked at it and said it was a viral rash, could be contagious, could not be contagious, it could get better, or it could get worse. They then proceeded to send my wife home with this information without prescribing something like an anti-biotic or anything. We told to keep it clean and put cream on it, and basically were talked to on the phone like we neglect our son and leave him in a diaper for days. Very unprofessional. We cared for the rash as we were told. The rash was spreading worse. I instructed my wife to go back and at least ask for an antibiotic. Hoping they would not charge us for a second visit, when they failed to prescribe it in the first place. My wife was pulled into the office and was told that the doctor was refusing to see her because he was offended, because he felt like he went above and beyond to give my wife no answer or prescription. My wife did not know what to do at this point, so they charged her for another visit because she had to see a new doctor. The new doctor was very helpful and prescribed an antiobiotic and said if it doesn't get better in two weeks to seek a dermatologist. If you care about your kids and family do not go here.

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