Gateway Bridal & Prom

★★★★★
  • 178 S Rio Grande St # 150

    Salt Lake City, UT 84101

    Map & Directions
  • 801-363-2574

About Gateway Bridal & Prom

Hours
Mon-Tue 10am-6pm, Thu 10am-6pm, Sat 10am-6pm, Fri 10am-7pm

Shopping

Shopping
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Horrible customer service! My experience while picking out my dress was not unpleasant, I was bothered,however, that the sales woman did not help my friends and I pick out dresses or even help me into the dresses in the dressing room.

3
★★★★★

Horrible customer service! My experience while picking out my dress was not unpleasant, I was bothered,however, that the sales woman did not help my friends and I pick out dresses or even help me into the dresses in the dressing room.

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First, setting the appointment over the phone: My wedding is not very far off, and I did not appreciate the person on the other end of the line making me feel bad that my date was not 6 months out. The experience at the shop started out

3
★★★★★

First, setting the appointment over the phone: My wedding is not very far off, and I did not appreciate the person on the other end of the line making me feel bad that my date was not 6 months out. The experience at the shop started out

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I left this shop disgusted. After waiting for over 1/2 an hour past my appointment time, I was extremely disappointed by the service I received. The girl that helped me walked us through the showroom telling us a huge amount of information

3
★★★★★

I left this shop disgusted. After waiting for over 1/2 an hour past my appointment time, I was extremely disappointed by the service I received. The girl that helped me walked us through the showroom telling us a huge amount of information

.

M, \r
Thank you so much for pointing out the dress! It was a pleasure to work with you and your co-workers. I very much enjoyed the quality, service, and atmosphere of the store. Not to mention, the beautiful dress :) I am very happy

3
★★★★★

M, \r
Thank you so much for pointing out the dress! It was a pleasure to work with you and your co-workers. I very much enjoyed the quality, service, and atmosphere of the store. Not to mention, the beautiful dress :) I am very happy

.

I could not be happier with my experience at gateway bridal. I am a plus size girl and was very nervous about finding something that would make me feel pretty and that I would be comfortable in. The girls there were so nice and my

3
★★★★★

I could not be happier with my experience at gateway bridal. I am a plus size girl and was very nervous about finding something that would make me feel pretty and that I would be comfortable in. The girls there were so nice and my

.

I had a great experience a Gateway Bridal. I was worried because I didn't have a big budget to work with for my weddding, but I didn't want to comprimise on my dress. When I went in for my appointment, the girl sat down with me and asked

3
★★★★★

I had a great experience a Gateway Bridal. I was worried because I didn't have a big budget to work with for my weddding, but I didn't want to comprimise on my dress. When I went in for my appointment, the girl sat down with me and asked

.

Awful Customer Service! I went to Gateway Bridal and found my perfect wedding dress, it was beautiful and fit perfectly. I was informed that it would take 16 weeks for my dress to arrive! It would have gotten to the store 2 days after

3
★★★★★

Awful Customer Service! I went to Gateway Bridal and found my perfect wedding dress, it was beautiful and fit perfectly. I was informed that it would take 16 weeks for my dress to arrive! It would have gotten to the store 2 days after

.

I have never received worse customer service from any company. They do not have a seamstress in house and after having my dress altered, I was informed that any further alterations would need to be made by a different seamstress and that I

3
★★★★★

I have never received worse customer service from any company. They do not have a seamstress in house and after having my dress altered, I was informed that any further alterations would need to be made by a different seamstress and that I

.

We had the most amazing experience at Gateway Bridal! They have really beautiful wedding dresses and I found the gown of my dreams. I loved their bridesmaid dresses too and everyone who worked there was so nice and helpful. It has been the most fun and best part of planning my wedding. I didn't have to write this review, but I felt it was the least I could do after all they did for me.

2
★★★★★

We had the most amazing experience at Gateway Bridal! They have really beautiful wedding dresses and I found the gown of my dreams. I loved their bridesmaid dresses too and everyone who worked there was so nice and helpful. It has been the most fun and best part of planning my wedding. I didn't have to write this review, but I felt it was the least I could do after all they did for me.

Pros: Great selection with lots of choices

Cons: I had to schedule an appointment, but that was ok

 

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