Mike Palmer's Automotive

★★★★★
40.7492 -111.892
Map and Directions to Mike Palmer Automotive

801-595-8724

39 W 900 S

Salt Lake City, UT

84101

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Fantastic business. This place has such a fantastic team who really get your cars fix in an excellent price.

5
★★★★★

Fantastic business. This place has such a fantastic team who really get your cars fix in an excellent price.

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This is a business with a phenomenal customer service focus. My wife and I have been taking our cars there for the last couple of years and have always been impressed with their focus on making things right. They do solid repairs, don't try to upsell, and give on-target quotes. On the rare occasion that they couldn't fix something the first time, they made the next repair at their cost. Recently, they even ate the cost when a supplier refused to honor a warranty. I can't really speak to the price objection; with mechanics, I'd rather pay more for good people than take my chances paying less for less.

5
★★★★★

This is a business with a phenomenal customer service focus. My wife and I have been taking our cars there for the last couple of years and have always been impressed with their focus on making things right. They do solid repairs, don't try to upsell, and give on-target quotes. On the rare occasion that they couldn't fix something the first time, they made the next repair at their cost. Recently, they even ate the cost when a supplier refused to honor a warranty. I can't really speak to the price objection; with mechanics, I'd rather pay more for good people than take my chances paying less for less.

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ATTENTION ALL GIRLS WITH CARS!! These guys are efficient, honest and positively the best service Ive had AND they do a lot more than just exhaust systems!! FYI. Yay!!

5
★★★★★

ATTENTION ALL GIRLS WITH CARS!! These guys are efficient, honest and positively the best service Ive had AND they do a lot more than just exhaust systems!! FYI. Yay!!

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I have been a customer of Mike Palmer for over ten years. I would also like to say that early in my life I was a mechanic so I know about autos and auto repairs and 30 years I was a professor of consumer protection and policy so I know about quality and honesty is service. From my background I know that Mike Palmer ONLY does work that is necessary and he does it right at a reasonable price. To be specific, on a couple occasions I have thought something wrong with my auto and when Mike checked it, said it was not a problem or some minor thing that he corrected at no cost. I have been to several auto repair shops in Salt Lake, and Mike is the only one I can say I trust. One other attribute, he does the work in a timely manner and often has it done before he estimates. And, whenever my son, who lives in Ohio, drives his car to Salt Lake, he has Mike Palmer do any needed work. Thanks Mike.

5
★★★★★

I have been a customer of Mike Palmer for over ten years. I would also like to say that early in my life I was a mechanic so I know about autos and auto repairs and 30 years I was a professor of consumer protection and policy so I know about quality and honesty is service. From my background I know that Mike Palmer ONLY does work that is necessary and he does it right at a reasonable price. To be specific, on a couple occasions I have thought something wrong with my auto and when Mike checked it, said it was not a problem or some minor thing that he corrected at no cost. I have been to several auto repair shops in Salt Lake, and Mike is the only one I can say I trust. One other attribute, he does the work in a timely manner and often has it done before he estimates. And, whenever my son, who lives in Ohio, drives his car to Salt Lake, he has Mike Palmer do any needed work. Thanks Mike.

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Overall, the service from this company was good and very honest. I am very happy with Keith's work and everyone else who works here.

5
★★★★★

Overall, the service from this company was good and very honest. I am very happy with Keith's work and everyone else who works here.

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.

As a woman with out any car needing service, I can not express in words how refreshing and important it is to get back in my car knowing it has been well served and I can depend your company for any more future work.

5
★★★★★

As a woman with out any car needing service, I can not express in words how refreshing and important it is to get back in my car knowing it has been well served and I can depend your company for any more future work.

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.

Grateful to feel confident in the service provided and the company willing and able to back up their work.

5
★★★★★

Grateful to feel confident in the service provided and the company willing and able to back up their work.

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.

I am very happy, relieved and confident with Mike Palmer Automotive. The customer service provided went above and beyong any sale expectations.

5
★★★★★

I am very happy, relieved and confident with Mike Palmer Automotive. The customer service provided went above and beyong any sale expectations.

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.

As a woman with a car needing service I can not express in words how refreshing and important it is to get back in my car knowing it has been well taken car of.

5
★★★★★

As a woman with a car needing service I can not express in words how refreshing and important it is to get back in my car knowing it has been well taken car of.

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.

I am grateful to feel confident in the service provided and the company williing and able to back up their work

5
★★★★★

I am grateful to feel confident in the service provided and the company williing and able to back up their work

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.

My feeling about this shop left me feeling happy, relieve and confident. Customer service provided went above and beyond my expectations.

5
★★★★★

My feeling about this shop left me feeling happy, relieve and confident. Customer service provided went above and beyond my expectations.

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.

Good service. Honest people here at Mike Palmer Auto

5
★★★★★

Good service. Honest people here at Mike Palmer Auto

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.

The customer service provided went above and beyond any and all expectations. Grateful to feel confident in the service provided and the company willing and able to back up their work. As a woman with a car needing service I cannot express in words how refreshing and important it is to get back in my car knowing it has been well serviced. I know I can depend on the company to help in the future.

5
★★★★★

The customer service provided went above and beyond any and all expectations. Grateful to feel confident in the service provided and the company willing and able to back up their work. As a woman with a car needing service I cannot express in words how refreshing and important it is to get back in my car knowing it has been well serviced. I know I can depend on the company to help in the future.

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.

Great front desk people and excellent communication about my car. Good, fair prices and honest staff. My car was stuck at the airport and didn't know what to do, so thank you for the tow. Keep hiring great poeple and make sure they stay with your company.

5
★★★★★

Great front desk people and excellent communication about my car. Good, fair prices and honest staff. My car was stuck at the airport and didn't know what to do, so thank you for the tow. Keep hiring great poeple and make sure they stay with your company.

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.

Keith was great. Good service and honest!

5
★★★★★

Keith was great. Good service and honest!

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.

The staff is knowledgable and professional. I liked how confident Palmer was. They knew I would be happy with their service and they saved me money. I have gotten peace of mind from Mike Palmer Automotive.

5
★★★★★

The staff is knowledgable and professional. I liked how confident Palmer was. They knew I would be happy with their service and they saved me money. I have gotten peace of mind from Mike Palmer Automotive.

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.

I trust Mike Palmer's business with my life.

5
★★★★★

I trust Mike Palmer's business with my life.

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.

If I could more than 5 stars I would. I have never felt like my car has been in better hands. Best auto shop I have ever been to. :) These guys are beyond great!

5
★★★★★

If I could more than 5 stars I would. I have never felt like my car has been in better hands. Best auto shop I have ever been to. :) These guys are beyond great!

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We are stong supportors of Mike Palmer Automotive. We would never go anywhere else. Best service, best parts, quality work.

5
★★★★★

We are stong supportors of Mike Palmer Automotive. We would never go anywhere else. Best service, best parts, quality work.

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.

I feel the staff is knowledgable. They were actually professional. I liked how confident Palmer was. They know I would be happy with their service. They saved me money. I have gotten peace of mind from Palmer.

5
★★★★★

I feel the staff is knowledgable. They were actually professional. I liked how confident Palmer was. They know I would be happy with their service. They saved me money. I have gotten peace of mind from Palmer.

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.

I trust Mike Palmer's business with my life.

5
★★★★★

I trust Mike Palmer's business with my life.

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.

If I could give more than 5 stars I would. I have never felt like my car has been in better hands. Best auto shop I have ever been to. These guys are beyong great!

5
★★★★★

If I could give more than 5 stars I would. I have never felt like my car has been in better hands. Best auto shop I have ever been to. These guys are beyong great!

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.

I tried to convince your people that I needed a new rear differential which is a $1,500 or so job. they instead fixed the U-joints for $200. now all is well. thanks for not charging me for something I didn't need even though I was clearly willing to pay for it.

5
★★★★★

I tried to convince your people that I needed a new rear differential which is a $1,500 or so job. they instead fixed the U-joints for $200. now all is well. thanks for not charging me for something I didn't need even though I was clearly willing to pay for it.

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.

Great service. Quick and easy. Knew what they were talking about when they explained the problem. More expensive than I thought it would be for those parts and labor, but well done.

5
★★★★★

Great service. Quick and easy. Knew what they were talking about when they explained the problem. More expensive than I thought it would be for those parts and labor, but well done.

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.

I really like Vanessa. Keith is an excellent service manager.Thanks to Mike for having a loaner car. I have passed out referral sheets to my friends and family,and I need more, This is a really great place to take your car.

5
★★★★★

I really like Vanessa. Keith is an excellent service manager.Thanks to Mike for having a loaner car. I have passed out referral sheets to my friends and family,and I need more, This is a really great place to take your car.

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I appreciate the savings I got. I like that even though I got there after 9am, you finished the job, a big job, early in the afternoon. Great crew.

5
★★★★★

I appreciate the savings I got. I like that even though I got there after 9am, you finished the job, a big job, early in the afternoon. Great crew.

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.

I love both Keith and Vanessa. They are so helpful and knowledgeable. Keith is a great addition to your staff. Thanks for being a great company. We appreciate all of the extra special things you do for us! We love you.

5
★★★★★

I love both Keith and Vanessa. They are so helpful and knowledgeable. Keith is a great addition to your staff. Thanks for being a great company. We appreciate all of the extra special things you do for us! We love you.

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.

Replaced single exhaust for true dual for better flow. Great service!

5
★★★★★

Replaced single exhaust for true dual for better flow. Great service!

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.

I had problems with front tie rows and they did a good job repairing all necessary parts. My car repairs completed with good results.

5
★★★★★

I had problems with front tie rows and they did a good job repairing all necessary parts. My car repairs completed with good results.

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.

Best company I've found in Utah! They have fast service and very understanding.

5
★★★★★

Best company I've found in Utah! They have fast service and very understanding.

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.

Personal small business service. I feel like I've got my neighbor working on my car. Great place!

5
★★★★★

Personal small business service. I feel like I've got my neighbor working on my car. Great place!

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.

Extremely helpful and professional! They took the time to explain in detail what was wrong with the car and they truly care about the customer. The service was amazing and so were the savings.

5
★★★★★

Extremely helpful and professional! They took the time to explain in detail what was wrong with the car and they truly care about the customer. The service was amazing and so were the savings.

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.

Honesty best describes this shop! We are from out of town, with sick children and our car broke down- Lucky for us, we chose Mike Palmer Auto who fixed the problem fast and fair. Great service, they even gave us a ride. I will be back and I now have you guys programed in my phone!

5
★★★★★

Honesty best describes this shop! We are from out of town, with sick children and our car broke down- Lucky for us, we chose Mike Palmer Auto who fixed the problem fast and fair. Great service, they even gave us a ride. I will be back and I now have you guys programed in my phone!

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An answer to a prayer- greta peopl , great work and one of the best experiences I have ever had with a repair shop! They provided a loaner car and the staff was beyond friendly and helpful! Thank you!

5
★★★★★

An answer to a prayer- greta peopl , great work and one of the best experiences I have ever had with a repair shop! They provided a loaner car and the staff was beyond friendly and helpful! Thank you!

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.

Great from desk people to mechanics. Excellent communication about my car, good for prices and honesty. I have also gotten free towing from them when I was stuck and at a loss with what to do! Keep having great people and make sure they stay with your company!

5
★★★★★

Great from desk people to mechanics. Excellent communication about my car, good for prices and honesty. I have also gotten free towing from them when I was stuck and at a loss with what to do! Keep having great people and make sure they stay with your company!

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.

Great customer service, went above and beyond any and all expectations! I am happy, relieved and confident in this company- You guys are always willing and able to back up your work. I can truly depend on Mike Palmer Automotive!

5
★★★★★

Great customer service, went above and beyond any and all expectations! I am happy, relieved and confident in this company- You guys are always willing and able to back up your work. I can truly depend on Mike Palmer Automotive!

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.

I always have a wonderful experience when I come in here. My last service MPA took my car right in and after servicing had a problem, they let me keep the loaner car- NO charge! .. Figured out the problem and charged me for parts only- No one does that!! I never have to worry about any of our car repairs as long as I live and MPA is there. We tell everyone about you!

5
★★★★★

I always have a wonderful experience when I come in here. My last service MPA took my car right in and after servicing had a problem, they let me keep the loaner car- NO charge! .. Figured out the problem and charged me for parts only- No one does that!! I never have to worry about any of our car repairs as long as I live and MPA is there. We tell everyone about you!

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We are huge supporters of Mike Palmer Automotive, We would never go anywhere else! Best service, great prices and quality work!

5
★★★★★

We are huge supporters of Mike Palmer Automotive, We would never go anywhere else! Best service, great prices and quality work!

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.

Very good service and very honest bunch. Keith was great and helped me a lot. Very happy!

5
★★★★★

Very good service and very honest bunch. Keith was great and helped me a lot. Very happy!

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I went there recently For the first time, and normally I keep my gas key in the ashtray. Had some trouble finding it. Finally found it on the floor, which was good because I was getting low on fuel. So I swiped my card and filled it about three quarters full. Then I left.

5
★★★★★

I went there recently For the first time, and normally I keep my gas key in the ashtray. Had some trouble finding it. Finally found it on the floor, which was good because I was getting low on fuel. So I swiped my card and filled it about three quarters full. Then I left.

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Dear Mike and all other staff at Mike Palmer Automotive, sometime last month, I brought my little Ford Ranger in for a new exhaust system. I just wanted to say that all of you went above and beyond and went the extra mile in providing me with professional and courteous service. Your shop gave me a substantial amount of savings for a service and parts that would have been expensive elsewhere.

5
★★★★★

Dear Mike and all other staff at Mike Palmer Automotive, sometime last month, I brought my little Ford Ranger in for a new exhaust system. I just wanted to say that all of you went above and beyond and went the extra mile in providing me with professional and courteous service. Your shop gave me a substantial amount of savings for a service and parts that would have been expensive elsewhere.

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I felt very comfortable and at ease with everyone! It was definitely the least intimidating, most friendly auto shop I've been to.

5
★★★★★

I felt very comfortable and at ease with everyone! It was definitely the least intimidating, most friendly auto shop I've been to.

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1 out of 1 people found this review helpful.

.

I wish every car maintenance and repair shop was as reliable and as knowledgeable as Mike Palmer's. He has dealt with me in a straightforward and gentlemanly way that not only brings me back, but makes me feel secure in recommending him to others.

5
★★★★★

I wish every car maintenance and repair shop was as reliable and as knowledgeable as Mike Palmer's. He has dealt with me in a straightforward and gentlemanly way that not only brings me back, but makes me feel secure in recommending him to others.

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2 out of 2 people found this review helpful.

.

Financing! Very helpful for me-also very upfront and professional. Thank you for taking such great care of my car!

5
★★★★★

Financing! Very helpful for me-also very upfront and professional. Thank you for taking such great care of my car!

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3 out of 3 people found this review helpful.

.

I was so happy with every experience I had surrounding the service I was given. From calling to set an appointment, to figuring out financing, and having my car worked on! Thanks!

5
★★★★★

I was so happy with every experience I had surrounding the service I was given. From calling to set an appointment, to figuring out financing, and having my car worked on! Thanks!

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3 out of 3 people found this review helpful.

.

I've gone to Mike Palmer Automotive for years, as do many of my neighbors, and they always offer a good price, great service, and don't try to sell me things I don't need. Thanks guys!

5
★★★★★

I've gone to Mike Palmer Automotive for years, as do many of my neighbors, and they always offer a good price, great service, and don't try to sell me things I don't need. Thanks guys!

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5 out of 5 people found this review helpful.

.

They'll fix your car without cheating you. My experience has been that they're very honorable and pretty friendly. At Mike Palmer Automotive they provide high-quality, honest, dependable repair and car maintenance services.

5
★★★★★

They'll fix your car without cheating you. My experience has been that they're very honorable and pretty friendly. At Mike Palmer Automotive they provide high-quality, honest, dependable repair and car maintenance services.

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6 out of 6 people found this review helpful.

.

Here is the bottom line, if you care about honest, reliable, reasonably priced, quality auto service, then you need to take your vehicle to Mike Palmer Automotive. They not only provide great customer service, but they do honest work at a good price. Being a skeptical consumer, I have been to many auto repair shops, as well as many dealers. None of them even come close to delivering at the level of Mike Palmer Automotive.

5
★★★★★

Here is the bottom line, if you care about honest, reliable, reasonably priced, quality auto service, then you need to take your vehicle to Mike Palmer Automotive. They not only provide great customer service, but they do honest work at a good price. Being a skeptical consumer, I have been to many auto repair shops, as well as many dealers. None of them even come close to delivering at the level of Mike Palmer Automotive.

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6 out of 6 people found this review helpful.

.

Love these guys! Mike Palmer Auto rocks! I never feel like I was being talked down to or up charged just because I'm a female. They do the work super-quick, have really reasonable prices and the work is top-notch. I've never had a problem with anything these guys have fixed, and they undercut everyone else around.

5
★★★★★

Love these guys! Mike Palmer Auto rocks! I never feel like I was being talked down to or up charged just because I'm a female. They do the work super-quick, have really reasonable prices and the work is top-notch. I've never had a problem with anything these guys have fixed, and they undercut everyone else around.

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6 out of 6 people found this review helpful.

.

After getting exhaust work done on my Focus, I went and looked at some pictures and video of some on YouTube that had similar work done and by far, I saw that Mike's service and attention to detail from him and his guys was outstanding. The work he did was the best I have ever seen. The attention to detail Mike and his crew give us is the best!

5
★★★★★

After getting exhaust work done on my Focus, I went and looked at some pictures and video of some on YouTube that had similar work done and by far, I saw that Mike's service and attention to detail from him and his guys was outstanding. The work he did was the best I have ever seen. The attention to detail Mike and his crew give us is the best!

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6 out of 6 people found this review helpful.

Message from Mike Palmer's Automotive

Mike Palmer Automotive has been a leader in the Salt Lake City area for more than 20 years!



At Mike Palmer Automotive, we only hire the best mechanics available, ensuring that your vehicle will receive the best service in the Salt Lake City area, every time you bring it in to us. If you have any questions at all regarding your vehicle's condition, give us a call today.

More about Mike Palmer's Automotive

If you are looking for a quality auto mechanic in the Salt Lake City area, look no further than Mike Palmer Automotive. The auto repair experts at Mike Palmer handle anything you may need done with your car/truck/SUV, including tune ups, brake repair, clutch repair, emissions testing, oil change, shocks, and transmission repair. With over 20 years experience in the industry, you know you can count on Mike Palmer Automotive to take care of your vehicle anytime you have an issue, or are taking care of preventative maintenance.

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