Randall Steven - Welch Realty Inc

★★★☆☆

About Randall Steven - Welch Realty Inc

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Welch Randall is the WORST. Read any of the many, many negative reviews all over the internet. They are dishonest, disorganized, and inept. They will do anything they can to keep your security deposit. They consider this a service they perform for the owners. Read the move-out checklist and associated charges carefully because you are going to get screwed no matter how clean or careful you are. Take pictures of every single thing when you move in. Insist upon a walk-through because they will not do one if they can get away with it, and then they will tell you later that if you didn't point it out when you moved in, you were responsible for it. Point out every tiny little thing you can possibly find. Point out what is dirty and what is clean. The staff is awful. Brad is nice and very courteous and charming but you'll never talk to him again. Alison Stokes and Alison Fairbourne both seem to think that people who are renting are lower life forms unworthy of common courtesy or intelligence. Julie in the office is nicer but incompetent. Like someone else said if you are thinking about renting a house handled by this company RUN.

1
★☆☆☆☆

Welch Randall is the WORST. Read any of the many, many negative reviews all over the internet. They are dishonest, disorganized, and inept. They will do anything they can to keep your security deposit. They consider this a service they perform for the owners. Read the move-out checklist and associated charges carefully because you are going to get screwed no matter how clean or careful you are. Take pictures of every single thing when you move in. Insist upon a walk-through because they will not do one if they can get away with it, and then they will tell you later that if you didn't point it out when you moved in, you were responsible for it. Point out every tiny little thing you can possibly find. Point out what is dirty and what is clean. The staff is awful. Brad is nice and very courteous and charming but you'll never talk to him again. Alison Stokes and Alison Fairbourne both seem to think that people who are renting are lower life forms unworthy of common courtesy or intelligence. Julie in the office is nicer but incompetent. Like someone else said if you are thinking about renting a house handled by this company RUN.

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It is true that Welch Randall holds a higher standard than other property management companies for our rental properties. Our requirements are higher because of our commitment to the NARPM Code of Ethics. We protect our owner's interests and want our residents to have a clean and safe place to live. As a result, tenants that do not take care of, or show respect for the properties they rent occasionally feel our expectations are unfair. However, tenants that take care of their own personal property, do not have any issues in maintaining the rental properties to our expectations. Our expectations are communicated before anyone rents including charges for work not completed by the resident. We do all we can to have our residents leave with good feelings but we do enforce the terms of the Rental Agreement they signed. We respect the opinions of others but would ask that you contact us for the full story. Steve Randall steve@welchrandall.com; 801 399 5883.

5
★★★★★

It is true that Welch Randall holds a higher standard than other property management companies for our rental properties. Our requirements are higher because of our commitment to the NARPM Code of Ethics. We protect our owner's interests and want our residents to have a clean and safe place to live. As a result, tenants that do not take care of, or show respect for the properties they rent occasionally feel our expectations are unfair. However, tenants that take care of their own personal property, do not have any issues in maintaining the rental properties to our expectations. Our expectations are communicated before anyone rents including charges for work not completed by the resident. We do all we can to have our residents leave with good feelings but we do enforce the terms of the Rental Agreement they signed. We respect the opinions of others but would ask that you contact us for the full story. Steve Randall steve@welchrandall.com; 801 399 5883.

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