Platinum Maid

★☆☆☆☆
  • 2300 Braddock Rd

    Fairfax, VA 22030

    Map & Directions
  • 703-850-2763

About Platinum Maid

Categories

Personal Services

Personal Services
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Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

1
★☆☆☆☆

Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

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Avoid. Terrible service, poor work ethic and professional integrity issues with corporate management (McLean, VA). Rated "F" by Better Business Bureau.

1
★☆☆☆☆

Avoid. Terrible service, poor work ethic and professional integrity issues with corporate management (McLean, VA). Rated "F" by Better Business Bureau.

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