Passport Infiniti Of Alexandria

★★★★★
  • 160 S Pickett St

    Alexandria, VA 22304

    Map & Directions
  • 703-461-1500

About Passport Infiniti Of Alexandria

Categories
  • Auto Dealers
Details
  • Infiniti
Hours
M-F 9am-9pm, Sa 9am-7pm, Su Closed
Phones
  • Fax (703-823-1730)
Languages
  • AR
  • DE
  • EN
  • ES
  • FR
  • IT
  • KO
  • RU
  • ZH

Automotive

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  « Previous 1
.

Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome!

3
★★★★★

Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome!

.

I showed up with the price that I wanted to pay, the car was there, and we sat down for the negotiations. The dealer that I worked with was nice and professional. He was very knowledgeable about the car and showed me some features I didn't even know about with all the research I did. In the end, I must say that I got a pretty good deal - well below invoice. They even threw in a year of free maintenance - which was pretty sweet given how much these services can run.

2
★★★★★

I showed up with the price that I wanted to pay, the car was there, and we sat down for the negotiations. The dealer that I worked with was nice and professional. He was very knowledgeable about the car and showed me some features I didn't even know about with all the research I did. In the end, I must say that I got a pretty good deal - well below invoice. They even threw in a year of free maintenance - which was pretty sweet given how much these services can run.

.

I appreciate the efficiency of the staff I worked with when purchasing my vehicle. Everything was taken care of in a timely manner.

2
★★★★★

I appreciate the efficiency of the staff I worked with when purchasing my vehicle. Everything was taken care of in a timely manner.

.

Very good. The service manager quickly fixed a problem that I had reported but had not been corrected by the service team. I appreciated his personal attention to the matter.

2
★★★★★

Very good. The service manager quickly fixed a problem that I had reported but had not been corrected by the service team. I appreciated his personal attention to the matter.

.

All staff are great team work they show us.
We like thaks for them to ALL who take thier
time with us to buy a NEW car.
THANK YOU SO MUCH!!!

2
★★★★★

All staff are great team work they show us.
We like thaks for them to ALL who take thier
time with us to buy a NEW car.
THANK YOU SO MUCH!!!

.

While we were visiting northern Virginia, we found this dealership on the internet. We were looking for a used EX35. Passport Infinity had several in stack as well as an extremely helpful website. Our salesman, Yamil Abed, was super....very knowledgeable, interesting, patient and customer service oriented. When we met Chris Eader, the used car manager, I thought, oh no, here we go with the usual "car dealership routine". I was so wrong! Chris was extremely personable and HELPFUL throughout the ENTIRE process. Both Yamil & Chris did everything possible to help us take the vehicle home. Everyone who buys a car should have the experience of working with these two gentlemen. Within a week, we had a small glitch and needed a replacement part and a manual. Thanks to TONY, in the Parts Department, we do not have a glitch any more. All is well. He took care of it! And did I mention that Dorothy did a great job with all of the paperwork? Well, she did! In summary, checkout their website for lots of information & visit Passport Infinity for an excellent car buying experience. We LOVE the EX35!!!

2
★★★★★

While we were visiting northern Virginia, we found this dealership on the internet. We were looking for a used EX35. Passport Infinity had several in stack as well as an extremely helpful website. Our salesman, Yamil Abed, was super....very knowledgeable, interesting, patient and customer service oriented. When we met Chris Eader, the used car manager, I thought, oh no, here we go with the usual "car dealership routine". I was so wrong! Chris was extremely personable and HELPFUL throughout the ENTIRE process. Both Yamil & Chris did everything possible to help us take the vehicle home. Everyone who buys a car should have the experience of working with these two gentlemen. Within a week, we had a small glitch and needed a replacement part and a manual. Thanks to TONY, in the Parts Department, we do not have a glitch any more. All is well. He took care of it! And did I mention that Dorothy did a great job with all of the paperwork? Well, she did! In summary, checkout their website for lots of information & visit Passport Infinity for an excellent car buying experience. We LOVE the EX35!!!

.

The Nissan sales representative, Mo Noorestan, was very helpful and he assisted us with the paperwork needed to be signed. Also, Mr. Noorestan explained very well the functions of the 2010 Nissan Sentra SL.

2
★★★★★

The Nissan sales representative, Mo Noorestan, was very helpful and he assisted us with the paperwork needed to be signed. Also, Mr. Noorestan explained very well the functions of the 2010 Nissan Sentra SL.

.

Excellent service! Very fast and very good price. Glad I switched over to you guys from my other Nissan dealer in Tysons. I really see no other reason to go back to them.

2
★★★★★

Excellent service! Very fast and very good price. Glad I switched over to you guys from my other Nissan dealer in Tysons. I really see no other reason to go back to them.

.

I was very happy with Tommy. He took his time to make sure I was happy with what I wanted, didn't pressure me, and explained options on the vehicle as well as with financing. I was very happy with my buying experience at Passport Nissan.

2
★★★★★

I was very happy with Tommy. He took his time to make sure I was happy with what I wanted, didn't pressure me, and explained options on the vehicle as well as with financing. I was very happy with my buying experience at Passport Nissan.

.

I had not intention of purchasing a car that day but everyone was very helpful and courteous. I liked the no pressure approach!

2
★★★★★

I had not intention of purchasing a car that day but everyone was very helpful and courteous. I liked the no pressure approach!

.

Outstanding, Outstanding! From start to finish. From the moment I pulled onto the dealer parking lot every person I encounterd was extremely professional and helpful. The manager allowed me to test drive a vehicle and showed me the respect of being able to drive a car without him being in the car. Next, there is the salesperson. Jason Richardson made the difference. He is wonderful! Jason's knowledge, experience, and attentuion to detail is outstanding. Over the years, I have purchased numerous cars and visited many dealerships. Jason Richardson's esprit de corps made a difference that stands head and shoulders above any other dealership and purchase.

2
★★★★★

Outstanding, Outstanding! From start to finish. From the moment I pulled onto the dealer parking lot every person I encounterd was extremely professional and helpful. The manager allowed me to test drive a vehicle and showed me the respect of being able to drive a car without him being in the car. Next, there is the salesperson. Jason Richardson made the difference. He is wonderful! Jason's knowledge, experience, and attentuion to detail is outstanding. Over the years, I have purchased numerous cars and visited many dealerships. Jason Richardson's esprit de corps made a difference that stands head and shoulders above any other dealership and purchase.

.

Most impressive was Jason's knowledge of the features of the car and how they work. His style was not just to tell my husband and I "about" a feature, but to allow us the opportunity to "do" an action. This imparts better knowledge when the customer is "doing" an action him/her self. Fantastic teaching technique! Jason, did not stop at the features of the vehicle, he leaned forward to provide a personal touch in helping my husband and I program our cell phones to the vehicle. This can sometimes be a complicated process, but Jason willinfully did this for us. Oh, what a difference this makes!! After making the decision on the vehicle, Jason referred me to the financing department which too was outstanding. I came with approval from my credit union, and the finance manager matched my offer. In fact, I was offered a better warranty than than the one I would have received from my credit union. It then became a "no brainer" as to which offer I should take......Passport Infiniti of Alexandria, of course! In today's economy, it is good to see that dealerships have not forgotten what it takes to come away with a successful sale. Their primary goal is to please the customer. It is evident that every person of Passport Infiniti of Alexandria shows they understand this concept, and makes the customer their #1 priority. This is how it should be. I will without a doubt pass this information on to my family, friends and collegues. Thank you Passport Infiniti of Alexandria for a true positive buying experience!

2
★★★★★

Most impressive was Jason's knowledge of the features of the car and how they work. His style was not just to tell my husband and I "about" a feature, but to allow us the opportunity to "do" an action. This imparts better knowledge when the customer is "doing" an action him/her self. Fantastic teaching technique! Jason, did not stop at the features of the vehicle, he leaned forward to provide a personal touch in helping my husband and I program our cell phones to the vehicle. This can sometimes be a complicated process, but Jason willinfully did this for us. Oh, what a difference this makes!! After making the decision on the vehicle, Jason referred me to the financing department which too was outstanding. I came with approval from my credit union, and the finance manager matched my offer. In fact, I was offered a better warranty than than the one I would have received from my credit union. It then became a "no brainer" as to which offer I should take......Passport Infiniti of Alexandria, of course! In today's economy, it is good to see that dealerships have not forgotten what it takes to come away with a successful sale. Their primary goal is to please the customer. It is evident that every person of Passport Infiniti of Alexandria shows they understand this concept, and makes the customer their #1 priority. This is how it should be. I will without a doubt pass this information on to my family, friends and collegues. Thank you Passport Infiniti of Alexandria for a true positive buying experience!

.

Jeff is friendly and knowledgeable service manager. I always try to deal with him -- then I get the best service possible.

2
★★★★★

Jeff is friendly and knowledgeable service manager. I always try to deal with him -- then I get the best service possible.

.

Service prices are about right for a dealership with a $50 oil change. I don't have a problem paying a little more for the service there when they know those cars. I'm able to have them check on little warranty issues at the same time. Service prices are cheap compared to other luxury brands. Check out the oil change prices on a Mercedes. Not good. The people are good and work is completed the first time. I'm overall very happy with the dealership.

2
★★★★★

Service prices are about right for a dealership with a $50 oil change. I don't have a problem paying a little more for the service there when they know those cars. I'm able to have them check on little warranty issues at the same time. Service prices are cheap compared to other luxury brands. Check out the oil change prices on a Mercedes. Not good. The people are good and work is completed the first time. I'm overall very happy with the dealership.

.

I purchasde a used suv from this dealership about a year ago. At the time of delivery I was promised a couple of things involving my car by the used car manager Kevin, which was never taken care of. I went back several times for these issues and nothing was ever done until the last time I went in and was introduced to the current manager Keith Rodriguez. He took my concerns seriously and said he would do everything he possibly could to resolve my complaints, he then gave me another car to drive while my car was being repaired. A few days later, recieved a call from him letting me know that he was on top of the issues with my car and would be back in touch with me as soon as the car was completed. I recieved the call the following friday that the car was finished an that I could pick it up the following day. I went in to pick up the car and was very pleased with the outcome. I would strongly recommend Keith Rodriguez for any sales or service, he was very pleasant to deal with and got the job done as promised.

2
★★★★★

I purchasde a used suv from this dealership about a year ago. At the time of delivery I was promised a couple of things involving my car by the used car manager Kevin, which was never taken care of. I went back several times for these issues and nothing was ever done until the last time I went in and was introduced to the current manager Keith Rodriguez. He took my concerns seriously and said he would do everything he possibly could to resolve my complaints, he then gave me another car to drive while my car was being repaired. A few days later, recieved a call from him letting me know that he was on top of the issues with my car and would be back in touch with me as soon as the car was completed. I recieved the call the following friday that the car was finished an that I could pick it up the following day. I went in to pick up the car and was very pleased with the outcome. I would strongly recommend Keith Rodriguez for any sales or service, he was very pleasant to deal with and got the job done as promised.

.

As an active duty military memeber for 25 + years I utilized the USAA car buying service. I was able to save thousands of dollars on the Infiniti I wanted. Although the dealership was located approx 130 miles from my home it was worth the drive and savings. I was contacted promptly by Jason shortly after he received my information from the USAA website. I contacted Jason several times with many questions and concerns regarding the car I was intrested in. We spoke at length on the phone and he answered every question and even mentioned that I had made a few selected options that weren't compatible which would reduce the price of the vehicle I selected. He went out of his way to locate and obtain the exact color and options I requested since the dealership did not have one available. I was able to take a day off from work and make the drive to look at and test drive the car I had built and was price quoted from the USAA website. I informed Jason the day before so he would be ready for my arrival. When I arrived with my wife he greeted me by my first name and was very friendly and persoable and was preapred. The vehicle I had built was ready for me and we proceeded to look the car over. Jasson explained all the options and then we took the vehicle for a test drive. After returning to the dealership my wife was attracted to the special anniversary edition AWD Sedan on the Showroom floor. After much deliberation and discussion we decided to buy that one instead. We received a very fair price for the Anniversary edition even though I did not receive any special procing through USAA. I along with my wife was treated exceptionally well and fair. The dealership is very clean and well maintained and classy as are the sales personnel. I have been around for a long time and it is my experience that if one or two individuals have a bad experience it is because they themselves have contiributed in some way to cause the bad experience. I highly recommed if your in the market for an Infiniti visiting Passport in Alexandria. I personally gurantee that you will be taken care and not disappointed in any way, shape or form.

2
★★★★★

As an active duty military memeber for 25 + years I utilized the USAA car buying service. I was able to save thousands of dollars on the Infiniti I wanted. Although the dealership was located approx 130 miles from my home it was worth the drive and savings. I was contacted promptly by Jason shortly after he received my information from the USAA website. I contacted Jason several times with many questions and concerns regarding the car I was intrested in. We spoke at length on the phone and he answered every question and even mentioned that I had made a few selected options that weren't compatible which would reduce the price of the vehicle I selected. He went out of his way to locate and obtain the exact color and options I requested since the dealership did not have one available. I was able to take a day off from work and make the drive to look at and test drive the car I had built and was price quoted from the USAA website. I informed Jason the day before so he would be ready for my arrival. When I arrived with my wife he greeted me by my first name and was very friendly and persoable and was preapred. The vehicle I had built was ready for me and we proceeded to look the car over. Jasson explained all the options and then we took the vehicle for a test drive. After returning to the dealership my wife was attracted to the special anniversary edition AWD Sedan on the Showroom floor. After much deliberation and discussion we decided to buy that one instead. We received a very fair price for the Anniversary edition even though I did not receive any special procing through USAA. I along with my wife was treated exceptionally well and fair. The dealership is very clean and well maintained and classy as are the sales personnel. I have been around for a long time and it is my experience that if one or two individuals have a bad experience it is because they themselves have contiributed in some way to cause the bad experience. I highly recommed if your in the market for an Infiniti visiting Passport in Alexandria. I personally gurantee that you will be taken care and not disappointed in any way, shape or form.

.

Great experience, Donna, Jason, and Tommy all stayed 2 hours after close to wait on me to finish my paperwork. The price agreed to on the phone was very good and below invoice. When I arrived the price was the same, the deal was real! This was not expected, and I was ready to walk out if not. Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome! When I came out to get in the car they had cleaned most of the sticky plastic off the car. Let a scratch or two on the driver said rear quarter panel, that I am hoping will buff out. I got a 2010 Black G37x sedan, and love it. I hope their service will be as good as the sales experience.

2
★★★★★

Great experience, Donna, Jason, and Tommy all stayed 2 hours after close to wait on me to finish my paperwork. The price agreed to on the phone was very good and below invoice. When I arrived the price was the same, the deal was real! This was not expected, and I was ready to walk out if not. Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome! When I came out to get in the car they had cleaned most of the sticky plastic off the car. Let a scratch or two on the driver said rear quarter panel, that I am hoping will buff out. I got a 2010 Black G37x sedan, and love it. I hope their service will be as good as the sales experience.

.

Today, I purchased a G37 Coupe from Passport Infiniti in Alexandria, VA. My sales experience at this dealership was exemplary. The price negotiated for my new G37 Coupe and the trade value for my former auto was outstanding. Jason and Sonja were bright, professional, knowledgable and an absolute pleasure to work with. Donna in finance was fantastic. She too was bright, professional, knowledgable and a pleasure. The forthcoming and honest experience was appreciated. My family and I were treated wonderfully. If you're in the market for an Infiniti, you owe it to yourself to contact Passport. I would not hesitate to purchase another vehicle from this dealership.

2
★★★★★

Today, I purchased a G37 Coupe from Passport Infiniti in Alexandria, VA. My sales experience at this dealership was exemplary. The price negotiated for my new G37 Coupe and the trade value for my former auto was outstanding. Jason and Sonja were bright, professional, knowledgable and an absolute pleasure to work with. Donna in finance was fantastic. She too was bright, professional, knowledgable and a pleasure. The forthcoming and honest experience was appreciated. My family and I were treated wonderfully. If you're in the market for an Infiniti, you owe it to yourself to contact Passport. I would not hesitate to purchase another vehicle from this dealership.

.

Service is very good. They give you a loaner for the day, and wash your car when you get it back.

2
★★★★★

Service is very good. They give you a loaner for the day, and wash your car when you get it back.

.

Passport Nissan of Alexandria is a great place to visit if you are really looking to buy a car. The service is great everyone work to help you buy the car you want specially the sales person Kenny Latino he makes everything easy for you and make you feel at home and will stop him nothing from getting you approved and ready to go.The manager Saed is a great person he will give you many options to make it easy on you and Dereck the business manager is great and fast on finishing all the papers for you. I really had a nice experience. Thank you Passport Nissan of Alexandria

2
★★★★★

Passport Nissan of Alexandria is a great place to visit if you are really looking to buy a car. The service is great everyone work to help you buy the car you want specially the sales person Kenny Latino he makes everything easy for you and make you feel at home and will stop him nothing from getting you approved and ready to go.The manager Saed is a great person he will give you many options to make it easy on you and Dereck the business manager is great and fast on finishing all the papers for you. I really had a nice experience. Thank you Passport Nissan of Alexandria

.

excellent. The customer support was great, and answered all of my questions. In addition, the ability to test drive the car was a plus.

2
★★★★★

excellent. The customer support was great, and answered all of my questions. In addition, the ability to test drive the car was a plus.

.

I appreciate the wifi throughout the waiting area as well as the quiet work area with plugs for working. They provide bottled water and coffee while you wait. I'm able to walk around the showroom while waiting without being attacked by salesmen.

2
★★★★★

I appreciate the wifi throughout the waiting area as well as the quiet work area with plugs for working. They provide bottled water and coffee while you wait. I'm able to walk around the showroom while waiting without being attacked by salesmen.

.

This was our first experience w/Passport Nissan and my daughter's first car-buying experience. Our salesman and business rep were fantastic in working with me to help her understand the process from soup to nuts. Much appreciated

2
★★★★★

This was our first experience w/Passport Nissan and my daughter's first car-buying experience. Our salesman and business rep were fantastic in working with me to help her understand the process from soup to nuts. Much appreciated

.

Great to work with on buying a used car. Outstanding Service!

2
★★★★★

Great to work with on buying a used car. Outstanding Service!

.

Recently purchased a 2010 370Z from Passport Nissan. Received outstanding support, customer service and pricing from both Ray and the manager, Mike. I would highly recommend Passport Nissan to all of my friends and family. Outstanding dealership!!! 5 Stars!!!

2
★★★★★

Recently purchased a 2010 370Z from Passport Nissan. Received outstanding support, customer service and pricing from both Ray and the manager, Mike. I would highly recommend Passport Nissan to all of my friends and family. Outstanding dealership!!! 5 Stars!!!

.

When I first walked into passport ray greeted me with a smile, he was very friendly n helpful, he didn't rush me n he took his time. Also during the during the test drive I was very impressed with rays product knowledge. And during the sales process I didn't feel pressured and ray was very honest n upfront with me

2
★★★★★

When I first walked into passport ray greeted me with a smile, he was very friendly n helpful, he didn't rush me n he took his time. Also during the during the test drive I was very impressed with rays product knowledge. And during the sales process I didn't feel pressured and ray was very honest n upfront with me

.

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

2
★★★★★

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

.

Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome! When I came out to get in the car they had cleaned most of the sticky plastic off the car. Let a scratch or two on the driver said rear quarter panel, that I am hoping will buff out. I got a 2010 Black G37x sedan, and love it.
"

2
★★★★★

Tommy was very helpful and nice, pulling out lots of cars out of their back lot on a really hot day. And was insisting on showing me the features of the car even at 11:15pm. The car had plastic on it still and only 7 miles on it, awesome! When I came out to get in the car they had cleaned most of the sticky plastic off the car. Let a scratch or two on the driver said rear quarter panel, that I am hoping will buff out. I got a 2010 Black G37x sedan, and love it.
"

.

I had an excellent experience at Passport Nisssan with Ray Webb. His customer service was phenomenal in that he made the experience hassle-free and really focused on what I wanted. I shopped a few other dealerships, and honestly couldn't leave fast enough. There's a lot to be said for working with someone like Ray. Very professional start to finish.

2
★★★★★

I had an excellent experience at Passport Nisssan with Ray Webb. His customer service was phenomenal in that he made the experience hassle-free and really focused on what I wanted. I shopped a few other dealerships, and honestly couldn't leave fast enough. There's a lot to be said for working with someone like Ray. Very professional start to finish.

.

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

2
★★★★★

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

.

I had a really bad experince with this dealer,I just got a used Honda Odissey with leather seats and A DVD ENTERTAINMENT,the first question I asked was if the dvd works and the salesperson witch name is mohamed said yes,everything works,I didn't have a movie to try on, so I trust the guy and bought it,when I get in the van,I realize that I only have 1/4 of gas in the tank(most dealers will fill it up) not this one,got home,try the dvd and guess what?IT doesn't work,the cd player? doesn't work ,call the salesperson and his answer was WELL YOU BOUGHT IT IS NOT OUR PROBLEM ANYMORE,I guess that is the way the treat costumers and to lose costumers too.
please don't EVER buy anything from PASSPORT NISSAN OF ALEXSANDRIA but if you do make sure you check everything,don't let the guy tell you eveything works like I did,another thing,becareful what you sign,the van has a warranty for a month but they wanted me to sign a paper that said sell AS IT IS,becareful

0
★☆☆☆☆

I had a really bad experince with this dealer,I just got a used Honda Odissey with leather seats and A DVD ENTERTAINMENT,the first question I asked was if the dvd works and the salesperson witch name is mohamed said yes,everything works,I didn't have a movie to try on, so I trust the guy and bought it,when I get in the van,I realize that I only have 1/4 of gas in the tank(most dealers will fill it up) not this one,got home,try the dvd and guess what?IT doesn't work,the cd player? doesn't work ,call the salesperson and his answer was WELL YOU BOUGHT IT IS NOT OUR PROBLEM ANYMORE,I guess that is the way the treat costumers and to lose costumers too.
please don't EVER buy anything from PASSPORT NISSAN OF ALEXSANDRIA but if you do make sure you check everything,don't let the guy tell you eveything works like I did,another thing,becareful what you sign,the van has a warranty for a month but they wanted me to sign a paper that said sell AS IT IS,becareful

.

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

2
★★★★★

Mr. Ray has been very excellant with helping my wife and myself with the purchase of our last two vehicles. I found a car that I wanted to look at online and I called Ray and came in to look at the car and he took us on a test drive. Ray was with us the whole way threw the process and we brought the car that night. Ray has allways answered any question that I had even if I didn't buy at that time.

.

I had an excellent experience at Passport Nisssan with Ray W. His customer service was phenomenal in that he made the experience hassle-free and really focused on what I wanted. I shopped a few other dealerships, and honestly couldn't leave fast enough. There's a lot to be said for working with someone like Ray. Very professional start to finish.

2
★★★★★

I had an excellent experience at Passport Nisssan with Ray W. His customer service was phenomenal in that he made the experience hassle-free and really focused on what I wanted. I shopped a few other dealerships, and honestly couldn't leave fast enough. There's a lot to be said for working with someone like Ray. Very professional start to finish.

.

I explained to Mr. Webb my situation and told him about my less than perfect credit. He told me about another program that Nissan offered for people in my particuilar situation to get the car I wanted at a price I could afford with monthly payments that would not put me in a default situation with my other household bills. Mr. Webb's professionalism, expertise, complete knowledge of his industry and product and the care he took to support my need was exemplary. He stayed in constant contact with me (I had to leave for an appointment) over the next day, let me know exactly what was going on with my application and kept me apprised of the progress being made on meeting my requirements as well as satisfy the requirements of Nissan - he took an interest in me as a person, not just another prospective buyer. Ray and Vahid went beyond the call to secure the proper financing for me, for which I am very grateful. I am now enjoying and loving my new 2010 Nissan Altima, and I owe it all to the care, character and professionalism of both Ray and Vahid. Now I'm positive that in the future when I am searching for a new automobile, I only have to make one stop - Passport Nissan of Alexandria. Thank you Ray and Vahid.

2
★★★★★

I explained to Mr. Webb my situation and told him about my less than perfect credit. He told me about another program that Nissan offered for people in my particuilar situation to get the car I wanted at a price I could afford with monthly payments that would not put me in a default situation with my other household bills. Mr. Webb's professionalism, expertise, complete knowledge of his industry and product and the care he took to support my need was exemplary. He stayed in constant contact with me (I had to leave for an appointment) over the next day, let me know exactly what was going on with my application and kept me apprised of the progress being made on meeting my requirements as well as satisfy the requirements of Nissan - he took an interest in me as a person, not just another prospective buyer. Ray and Vahid went beyond the call to secure the proper financing for me, for which I am very grateful. I am now enjoying and loving my new 2010 Nissan Altima, and I owe it all to the care, character and professionalism of both Ray and Vahid. Now I'm positive that in the future when I am searching for a new automobile, I only have to make one stop - Passport Nissan of Alexandria. Thank you Ray and Vahid.

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My 2005 Nissan Altima was involved in an accident and determined a total loss. I needed to purchase another vehicle. I checked around with other dealerships, searched out internet pricing on different makes and models, even visited one dealer. But, things just didn't seem to feel right. I had received an earlier email advertisement from Nissan of Alexandria addressed from Ray Webb. I had occasion to meet Mr. Webb earlier last year, when my daughter was in the market for an automobile; however, at that timeI was not, so I had no client dealings with Mr. Webb. - I already had my Nissan, which by the way I had purchased from the Alexandria location through another consultant in 2005. To shorten this, my previous Nissan NEVER gave me a bit of trouble and there was NEVER an occasion for any major reconstructive work to be done to it - so I thought it made perfectly good sense to go back there and I'm so glad that I did. I was greeted by a couple of other sales consultants who offered me their services; when I told them that I had received an email from Mr. Webb and that I wanted to talk with him, both of them offered to contact Mr. Webb to let him know that I was waiting for him. When Mr. Webb returned, he not only remembered me, but he remembered my daughter too, and by name. I knew for sure I was in the right place - it had been several months earlier that we met.

2
★★★★★

My 2005 Nissan Altima was involved in an accident and determined a total loss. I needed to purchase another vehicle. I checked around with other dealerships, searched out internet pricing on different makes and models, even visited one dealer. But, things just didn't seem to feel right. I had received an earlier email advertisement from Nissan of Alexandria addressed from Ray Webb. I had occasion to meet Mr. Webb earlier last year, when my daughter was in the market for an automobile; however, at that timeI was not, so I had no client dealings with Mr. Webb. - I already had my Nissan, which by the way I had purchased from the Alexandria location through another consultant in 2005. To shorten this, my previous Nissan NEVER gave me a bit of trouble and there was NEVER an occasion for any major reconstructive work to be done to it - so I thought it made perfectly good sense to go back there and I'm so glad that I did. I was greeted by a couple of other sales consultants who offered me their services; when I told them that I had received an email from Mr. Webb and that I wanted to talk with him, both of them offered to contact Mr. Webb to let him know that I was waiting for him. When Mr. Webb returned, he not only remembered me, but he remembered my daughter too, and by name. I knew for sure I was in the right place - it had been several months earlier that we met.

.

Superb service, customer support and exceptional value. Direct contact with Owner, GM and Salesman - consistently top shelf across the board. The best buying experience ever.

Process coordinated across departments seamlessly. A well tuned business that treats its customers with exceptional service.

2
★★★★★

Superb service, customer support and exceptional value. Direct contact with Owner, GM and Salesman - consistently top shelf across the board. The best buying experience ever.

Process coordinated across departments seamlessly. A well tuned business that treats its customers with exceptional service.

.

I have been getting all of my service on my Infiniti G-35 completed at Passport Infiniti because of the great service at Passport, especially from Jeff, the service manager. They are friendly, accommodating, provide a free service loaner and car wash. They treat me repectfully and go above and beyond to be sure I'm happy. And I couldn't be happier.

2
★★★★★

I have been getting all of my service on my Infiniti G-35 completed at Passport Infiniti because of the great service at Passport, especially from Jeff, the service manager. They are friendly, accommodating, provide a free service loaner and car wash. They treat me repectfully and go above and beyond to be sure I'm happy. And I couldn't be happier.

.

Passport Nissan of Alexandria is a great place to visit if you are really looking to buy a car. The service is great everyone work to help you buy the car you want specially the sales person Kenny Latino he makes everything easy for you and make you feel at home and will stop him nothing from getting you approved and ready to go.The manager Saed is a great person he will give you many options to make it easy on you and Dereck the business manager is great and fast on finishing all the papers for you. I really had a nice experience. Thank you Passport Nissan of Alexandria.

2
★★★★★

Passport Nissan of Alexandria is a great place to visit if you are really looking to buy a car. The service is great everyone work to help you buy the car you want specially the sales person Kenny Latino he makes everything easy for you and make you feel at home and will stop him nothing from getting you approved and ready to go.The manager Saed is a great person he will give you many options to make it easy on you and Dereck the business manager is great and fast on finishing all the papers for you. I really had a nice experience. Thank you Passport Nissan of Alexandria.

.

My first new vehicle was a Sentra in 05 and that was a good experience. I have my car service at Passport Nissan and that is where I me Mr Ray Webb. He have been always pleasant and very helpful. I was happy to see him in Sales when I came in to have my car service one day. I knew when I decided to purchase a car Mr Webb was the person I wanted to help me through that experience. He was great and he worked with me and kept me informed on all he was doing. I was blessed to have him as my sales representative.

2
★★★★★

My first new vehicle was a Sentra in 05 and that was a good experience. I have my car service at Passport Nissan and that is where I me Mr Ray Webb. He have been always pleasant and very helpful. I was happy to see him in Sales when I came in to have my car service one day. I knew when I decided to purchase a car Mr Webb was the person I wanted to help me through that experience. He was great and he worked with me and kept me informed on all he was doing. I was blessed to have him as my sales representative.

.

I WENT TO PASSPORT NISSAN JUST TO LOOK AT SOME OF THE CARS THAT I HAD SEEN ON THIER WEB SITE.ONE OF MY CO-WORKERS HAD JUST BOUGHT A CAR FROM PASSPORT HE SAID IF I WAS GOING TO LOOK AT CARS TO ASK FOR JD, THAT SAME DAY I BOUGHT MY NEW CAR FORM PASSPORT NISSAN.PASSPORT HAS SOMEONE THAT'S KNOWS ABOUT THERE CARS AND VERY HELPFUL THANKS,JD

2
★★★★★

I WENT TO PASSPORT NISSAN JUST TO LOOK AT SOME OF THE CARS THAT I HAD SEEN ON THIER WEB SITE.ONE OF MY CO-WORKERS HAD JUST BOUGHT A CAR FROM PASSPORT HE SAID IF I WAS GOING TO LOOK AT CARS TO ASK FOR JD, THAT SAME DAY I BOUGHT MY NEW CAR FORM PASSPORT NISSAN.PASSPORT HAS SOMEONE THAT'S KNOWS ABOUT THERE CARS AND VERY HELPFUL THANKS,JD

.

Great experience, Donna, Jason, and Tommy all stayed 2 hours after close to wait on me to finish my paperwork. The price agreed to on the phone was very good and below invoice. When I arrived the price was the same, the deal was real! This was not expected, and I was ready to walk out if not.

2
★★★★★

Great experience, Donna, Jason, and Tommy all stayed 2 hours after close to wait on me to finish my paperwork. The price agreed to on the phone was very good and below invoice. When I arrived the price was the same, the deal was real! This was not expected, and I was ready to walk out if not.

.

had looked around for quite some time for a new vehicle including visiting other dealerships, Austin and his team did a great job to get me the exact vehicle I wanted at a reasonable price. Austin also followed up with me after the sale to be sure that I had everything I needed - wonderful salesman - he had a great personality and wanted to make sure I got exactly what I wanted. A big thanks to Austin and Passport Nissan of Alexandria!

2
★★★★★

had looked around for quite some time for a new vehicle including visiting other dealerships, Austin and his team did a great job to get me the exact vehicle I wanted at a reasonable price. Austin also followed up with me after the sale to be sure that I had everything I needed - wonderful salesman - he had a great personality and wanted to make sure I got exactly what I wanted. A big thanks to Austin and Passport Nissan of Alexandria!

.

They were very friendly and helpful They helped us meet the price another dealership promised us and even gave us some lunch. We received a great deal on the new car. I would recommend this dealership to others ,they go out of their way to assist you.

2
★★★★★

They were very friendly and helpful They helped us meet the price another dealership promised us and even gave us some lunch. We received a great deal on the new car. I would recommend this dealership to others ,they go out of their way to assist you.

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I think the product speaks for itself. However, no one can go through the hassle of car shopping smoothly & successfully without the help of competent & well-qualified sales people. Both were incredibly friendly, welcoming, & knowledgeable about their products. It almost made car shopping fun. Thanks guys!

2
★★★★★

I think the product speaks for itself. However, no one can go through the hassle of car shopping smoothly & successfully without the help of competent & well-qualified sales people. Both were incredibly friendly, welcoming, & knowledgeable about their products. It almost made car shopping fun. Thanks guys!

.

I've been shopping for a new car for a few weeks & thought I had actually decided on another make & model until I went to Passport Infiniti. Went there just on a whim & was quickly sold on an EX35 with the excellent service from Yamil & Brian.

2
★★★★★

I've been shopping for a new car for a few weeks & thought I had actually decided on another make & model until I went to Passport Infiniti. Went there just on a whim & was quickly sold on an EX35 with the excellent service from Yamil & Brian.

.

His demeanor was quite comforting and we are more than pleased with him

2
★★★★★

His demeanor was quite comforting and we are more than pleased with him

.

Very good sales experience and so far the after sales experience has bee very good also.

2
★★★★★

Very good sales experience and so far the after sales experience has bee very good also.

.

Jason is a total professional. Friendly, knowledgeable and thorough, he was a pleasure to work with as I made my decisions refernce my purchase. He took the time to answer all our questions. He was extremely patient in reiveiwing all my options to incldue fianancing.

I wouldand have recommended this dealership to family and friends.

2
★★★★★

Jason is a total professional. Friendly, knowledgeable and thorough, he was a pleasure to work with as I made my decisions refernce my purchase. He took the time to answer all our questions. He was extremely patient in reiveiwing all my options to incldue fianancing.

I wouldand have recommended this dealership to family and friends.

.

Today I bought my first car from this dealership. I had a very pleasant experience and everyone was very kind and helpful. The car was just as I had expected, used with only minimal wear. I also traded in my old car for this car and they were very helpful during that process. I would recommend them to other buyers.

2
★★★★★

Today I bought my first car from this dealership. I had a very pleasant experience and everyone was very kind and helpful. The car was just as I had expected, used with only minimal wear. I also traded in my old car for this car and they were very helpful during that process. I would recommend them to other buyers.

.

I appreciate the efficiency of the staff I worked with when purchasing my vehicle. Everything was taken care of in a timely manner.

2
★★★★★

I appreciate the efficiency of the staff I worked with when purchasing my vehicle. Everything was taken care of in a timely manner.

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