Safeway

★☆☆☆☆
  • 112 S 3rd Pl

    Renton, WA 98057

    Map & Directions
  • 425-255-0127

About Safeway

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Food

Food
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Safeway

4300 NE 4th St Renton, WA

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Safeway does not even earn 1-star, I purchased a $50 iTunes gift card on 12/24/2008 for a Christmas gift. The code and some of the info on the back of the card was smeard, making the card useless, clearly a defective card. Thinking no problem, took the card with receipt back to the Renton, Safeway. After numerous attempts, I finally was able to talk to store manager Brett, who pretty much told me that "they could not eat the $50, and did not take returns, exchanges etc., on gift cards. And to prove his point, Brett took a $15 and $50 gift card, used a pin and finger nail to scrape the patch to reveil the code, proving the cards worked. Ok, so you would not "eat" the defective $50 iTunes gift card, but prove what point wasting $65 on the other two. I called Safeway's customer service, iTunes, Apple, emailed iTunes and followed the "invalid code" instructions, nothing. All keep pointing the finger to the other guy, none have honored the defective smeared $50 iTunes card. Save your money, do not give it to the greedy corporations like these.

0
★☆☆☆☆

Safeway does not even earn 1-star, I purchased a $50 iTunes gift card on 12/24/2008 for a Christmas gift. The code and some of the info on the back of the card was smeard, making the card useless, clearly a defective card. Thinking no problem, took the card with receipt back to the Renton, Safeway. After numerous attempts, I finally was able to talk to store manager Brett, who pretty much told me that "they could not eat the $50, and did not take returns, exchanges etc., on gift cards. And to prove his point, Brett took a $15 and $50 gift card, used a pin and finger nail to scrape the patch to reveil the code, proving the cards worked. Ok, so you would not "eat" the defective $50 iTunes gift card, but prove what point wasting $65 on the other two. I called Safeway's customer service, iTunes, Apple, emailed iTunes and followed the "invalid code" instructions, nothing. All keep pointing the finger to the other guy, none have honored the defective smeared $50 iTunes card. Save your money, do not give it to the greedy corporations like these.

Pros: none

Cons: bad customer service, defective products

 

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