Sierra Fish & Pets

★★★☆☆
  • 601 S Grady Way M

    Renton, WA 98057

    Map & Directions
  • 425-226-3215

Pets & Animals

Pets & Animals
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2.5 2
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First time back in since it was The Fish Gallery. Was looking for a Betta and all of the supplies that go with; and saw the owner leaning up against the wall talking on the phone. I looked in all of the tanks several times but couldn't find one. I also looked around for the traditional tiny containers that you usually find them in, but again, no go. I ended up loitering around the live plants and food attempting to get his attention, so that when he finished his call, he could help me. He was on the phone for AT LEAST 45 MINUTES completely ignoring me, not even makingeye contact even though he was facing my direction. As soon as he finished, he vanished, never to be seen again. I gave up and found a really nice employee who showed me where the Bettas were, and checked over the choices I had made on supplies while waiting for the Jack-wagon owner to end his lengthy phone call. This kid was extremely helpful, polite and knowlegeable. Without employees like him, this place will go out of business in about a week. I'll go back again, but will have some really choice words for the owner should I see him (doubtful) again.

1
★★★☆☆

First time back in since it was The Fish Gallery. Was looking for a Betta and all of the supplies that go with; and saw the owner leaning up against the wall talking on the phone. I looked in all of the tanks several times but couldn't find one. I also looked around for the traditional tiny containers that you usually find them in, but again, no go. I ended up loitering around the live plants and food attempting to get his attention, so that when he finished his call, he could help me. He was on the phone for AT LEAST 45 MINUTES completely ignoring me, not even makingeye contact even though he was facing my direction. As soon as he finished, he vanished, never to be seen again. I gave up and found a really nice employee who showed me where the Bettas were, and checked over the choices I had made on supplies while waiting for the Jack-wagon owner to end his lengthy phone call. This kid was extremely helpful, polite and knowlegeable. Without employees like him, this place will go out of business in about a week. I'll go back again, but will have some really choice words for the owner should I see him (doubtful) again.

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The customer service from the employee's is wonderful. They are very knowledgeable and nice - they even offered to carry my dog food out to the car for me. The OWNER on the other hand has horrible customer service, he is rude, looks unclean, unlocked the door but didn't bother to open it for the line of us waiting outside and appeared very stressed and the store hadn't even opened up yet.. Ya never get another first impression. Great store and I'm glad they are back in Renton- I'll only be dealing with the staff however..

1
★★☆☆☆

The customer service from the employee's is wonderful. They are very knowledgeable and nice - they even offered to carry my dog food out to the car for me. The OWNER on the other hand has horrible customer service, he is rude, looks unclean, unlocked the door but didn't bother to open it for the line of us waiting outside and appeared very stressed and the store hadn't even opened up yet.. Ya never get another first impression. Great store and I'm glad they are back in Renton- I'll only be dealing with the staff however..

Message from Sierra Fish & Pets

Sierra Fish & Pets has been pleasing customers and pampering pets since 1972. Locally owned and operated SF&P has been supplying quality pets and pet supplies to the Seattle area for over 35+ years. Come find what a real pet store should be like. We actually have animals not just pet foods. Expert staff, quality products for all your pets needs whether they swim, crawl, fly, run or jump. We know the products that will keep your pets happy and healthy for years to come.

More about Sierra Fish & Pets

Full line Pet supply store for dogs, cats, birds, small animals, reptiles, and fish. We also provide aquarium design, installation, and servicing for your home or office. Huge selection of tropical fish both Freshwater fish and plants, Saltwater fish and corals. Everything for all your pets need. Quality pet products at great prices.

 

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