Sierra Fish & Pets

★★★☆☆
  • 601 S Grady Way

    Renton, WA 98057

    Map & Directions
  • 425-226-3215

2.5 2
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First time back in since it was The Fish Gallery. Was looking for a Betta and all of the supplies that go with; and saw the owner leaning up against the wall talking on the phone. I looked in all of the tanks several times but couldn't find one. I also looked around for the traditional tiny containers that you usually find them in, but again, no go. I ended up loitering around the live plants and food attempting to get his attention, so that when he finished his call, he could help me. He was on the phone for AT LEAST 45 MINUTES completely ignoring me, not even makingeye contact even though he was facing my direction. As soon as he finished, he vanished, never to be seen again. I gave up and found a really nice employee who showed me where the Bettas were, and checked over the choices I had made on supplies while waiting for the Jack-wagon owner to end his lengthy phone call. This kid was extremely helpful, polite and knowlegeable. Without employees like him, this place will go out of business in about a week. I'll go back again, but will have some really choice words for the owner should I see him (doubtful) again.

1
★★★☆☆

First time back in since it was The Fish Gallery. Was looking for a Betta and all of the supplies that go with; and saw the owner leaning up against the wall talking on the phone. I looked in all of the tanks several times but couldn't find one. I also looked around for the traditional tiny containers that you usually find them in, but again, no go. I ended up loitering around the live plants and food attempting to get his attention, so that when he finished his call, he could help me. He was on the phone for AT LEAST 45 MINUTES completely ignoring me, not even makingeye contact even though he was facing my direction. As soon as he finished, he vanished, never to be seen again. I gave up and found a really nice employee who showed me where the Bettas were, and checked over the choices I had made on supplies while waiting for the Jack-wagon owner to end his lengthy phone call. This kid was extremely helpful, polite and knowlegeable. Without employees like him, this place will go out of business in about a week. I'll go back again, but will have some really choice words for the owner should I see him (doubtful) again.

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The customer service from the employee's is wonderful. They are very knowledgeable and nice - they even offered to carry my dog food out to the car for me. The OWNER on the other hand has horrible customer service, he is rude, looks unclean, unlocked the door but didn't bother to open it for the line of us waiting outside and appeared very stressed and the store hadn't even opened up yet.. Ya never get another first impression. Great store and I'm glad they are back in Renton- I'll only be dealing with the staff however..

1
★★☆☆☆

The customer service from the employee's is wonderful. They are very knowledgeable and nice - they even offered to carry my dog food out to the car for me. The OWNER on the other hand has horrible customer service, he is rude, looks unclean, unlocked the door but didn't bother to open it for the line of us waiting outside and appeared very stressed and the store hadn't even opened up yet.. Ya never get another first impression. Great store and I'm glad they are back in Renton- I'll only be dealing with the staff however..

Message from Sierra Fish & Pets

Sierra Fish & Pets is a full line pet store that has been family owned and locally operated since 1972. Expert staff, quality pet product, great prices is what sets Sierra Fish & Pets apart from other pet supply stores! Customers like that they are able to select from a vast variety of products for their dog, cat, fish, reptile, bird or small animal. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pets health both short term and long term. Having difficulty finding a pet food for your dog or cat? We can help recommend several premium pet foods to help optimize your pets health and nutrition. Keeping your aquarium happy and healthy is easy with our huge selection of aquarium supplies and the variety of freshwater or saltwater livestock we sell. Tropical fish, live plants, live coral, and live rock are what customers are able to select from to make their fish aquarium or reef tank as natural and beautiful as possible. Customers are able to get glass or acrylic aquariums in several shapes, styles, and sizes for any budget. Want information on a custom glass or acrylic aquarium? We provide complete aquarium design, installation, and maintenance services for your home or office for and size aquarium freshwater, saltwater, live plants, or reef. What also set our store aside form others is we actually carry pets and not just pet supplies. We have a great selection of reptiles, birds, and small animals. Sierra Fish & Pets is a one stop shop for all your pets needs! Customers and their pets are why we have always strived to be the best all around pet store in the Seattle Metro area. At Sierra Fish & Pets we have been pleasing the customer and pamper the pets since 1972 and continue to do so through pet knowledge and expertise.

More about Sierra Fish & Pets

Full line Pet supply store for dogs, cats, birds, small animals, reptiles, and fish. We also provide aquarium design, installation, and servicing for your home or office. Huge selection of tropical fish both Freshwater fish and plants, Saltwater fish and corals. Everything for all your pets need. Quality pet products at great prices.

Key Points

  • our Factoria and Issaquah locations...
 

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