ROUSE EyeCARE CENTER

★★★★★

About ROUSE EyeCARE CENTER

Hours
M-W 9-5 THURS 10-6 FRI 9-4

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5 4
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Rouse person doesn't deserve the title of Doctor it was the worse experience my 5 year old ever had. I have no recollection of signing a release form to dilate her eyes yet he did. It was simply an excuse to charge us an extra 100 dollars.

3
★★★★★

Rouse person doesn't deserve the title of Doctor it was the worse experience my 5 year old ever had. I have no recollection of signing a release form to dilate her eyes yet he did. It was simply an excuse to charge us an extra 100 dollars.

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We have been going to Rouse Eyecare for over a year now and have been consistently impressed with the quality of service and with Dr, Rouse's expertise and calm, nurturing manner. He is an excellent physician with a good rapport with

3
★★★★★

We have been going to Rouse Eyecare for over a year now and have been consistently impressed with the quality of service and with Dr, Rouse's expertise and calm, nurturing manner. He is an excellent physician with a good rapport with

.

I did not have my eye appointment here, so I cannot comment on the exam experience or quality. I was told that Dr. Rouse worked in the optometry business for a good while before opening Rouse EyeCARE Center. However, I bought my glasses here and the people here are top notch!

I cannot express enough how much I LOVE this place. Their selection of frames is fantastic, and they have a lot of big-name fashion/eyewear brands. The staff are really helpful in picking out flattering frames. When I chose mine a year ago, I asked the woman who was helping me (I believe it was Deliah or Carrie, but I am not sure) to speak up if something looked bad, and she was respectfully honest about what looked good and what didn't. She had suggestions for features and specific frames that would look good with my face shape and that fit my personality. I have come here whenever my glasses have had issues, and to say that their customer service is "amazing" is a huge understatement. They are so helpful and professional every single time I call them or come in. I have been helped a lot by Carrie, and she is so friendly and helpful and really knows what she is doing. She also remembers that I go to school in Seattle and works with me to find time to come in when I need to.

Rouse also has a 10 or 20% (can't remember which, I think it is 20 but I may be wrong) discount for military insurance!

I HIGHLY recommend this place. I have visited every eyeglass store in Lacey and a few in Olympia while shopping for frames, and Rouse was by far the most welcoming and knowledgeable and had the most selection for the best prices for the quality/brand.

5
★★★★★

I did not have my eye appointment here, so I cannot comment on the exam experience or quality. I was told that Dr. Rouse worked in the optometry business for a good while before opening Rouse EyeCARE Center. However, I bought my glasses here and the people here are top notch!

I cannot express enough how much I LOVE this place. Their selection of frames is fantastic, and they have a lot of big-name fashion/eyewear brands. The staff are really helpful in picking out flattering frames. When I chose mine a year ago, I asked the woman who was helping me (I believe it was Deliah or Carrie, but I am not sure) to speak up if something looked bad, and she was respectfully honest about what looked good and what didn't. She had suggestions for features and specific frames that would look good with my face shape and that fit my personality. I have come here whenever my glasses have had issues, and to say that their customer service is "amazing" is a huge understatement. They are so helpful and professional every single time I call them or come in. I have been helped a lot by Carrie, and she is so friendly and helpful and really knows what she is doing. She also remembers that I go to school in Seattle and works with me to find time to come in when I need to.

Rouse also has a 10 or 20% (can't remember which, I think it is 20 but I may be wrong) discount for military insurance!

I HIGHLY recommend this place. I have visited every eyeglass store in Lacey and a few in Olympia while shopping for frames, and Rouse was by far the most welcoming and knowledgeable and had the most selection for the best prices for the quality/brand.

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Moving to a new area brings the necessity of finding the right team of professionals to meet health care needs. We chose Rouse Eye Center from a list given by VSP at random hoping our choice would be a correct one.

Jessica was the initial contact when scheduling & greeted us upon arrival for completion of minimal paperwork. Lou Ann was prompt in completion of all preliminary tests and her pleasant approach put us at ease. Dr. Rouse greeted us in a friendly & leisurely manner which put us at ease and conversed freely of our eye needs and concerns while exam was performed. Dr.Rouse explained every detail of the hour exam made less stressful by his knowldge and use of his latest state of the art diagnostic equipment. Carrie was by far the best eyewear professional we have had the priviledge of sitting across from for selection,of frames & lenses. Carrie did not "hard sell" any particular eyewear nor did she make us feel pressured during this process. Deliah was the last office staff we had the priviledge of meeting. Deliah verified all paperwork was correct & our needs had been met during our visit. We are very impressed by Dr.Rouse and his cohesive team of quality professions.
Our glasses were ready for fitting and delivery in a timely manner-DrRouse and staff personally greeted us on return and extended the same personable service as before..THE EYES HAVE IT !

2
★★★★★

Moving to a new area brings the necessity of finding the right team of professionals to meet health care needs. We chose Rouse Eye Center from a list given by VSP at random hoping our choice would be a correct one.

Jessica was the initial contact when scheduling & greeted us upon arrival for completion of minimal paperwork. Lou Ann was prompt in completion of all preliminary tests and her pleasant approach put us at ease. Dr. Rouse greeted us in a friendly & leisurely manner which put us at ease and conversed freely of our eye needs and concerns while exam was performed. Dr.Rouse explained every detail of the hour exam made less stressful by his knowldge and use of his latest state of the art diagnostic equipment. Carrie was by far the best eyewear professional we have had the priviledge of sitting across from for selection,of frames & lenses. Carrie did not "hard sell" any particular eyewear nor did she make us feel pressured during this process. Deliah was the last office staff we had the priviledge of meeting. Deliah verified all paperwork was correct & our needs had been met during our visit. We are very impressed by Dr.Rouse and his cohesive team of quality professions.
Our glasses were ready for fitting and delivery in a timely manner-DrRouse and staff personally greeted us on return and extended the same personable service as before..THE EYES HAVE IT !

 

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