Dr. Energy Saver By Golden Rule Plumbing, Heating And Cooling

★★★☆☆
We obey the rules to live by!
  • 804 NE Main St

    Grimes, IA 50111

    Map & Directions
  • 515-528-7914

About Dr. Energy Saver By Golden Rule Plumbing, Heating And Cooling

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Had Golden Rule replace the blower on my vented water heater. The part was covered under warranty, but the labor was not. Golden Rule could not tell me what the price of labor would be, just the total cost ($768) and that I would then get the money back on the part after they were reimbursed for the part. Technician was there for 20 minutes to troubleshoot it, and came back 2 days later since they had to order the part. It took 10 minutes to install the part. Long story short, the net cost to me was $461 for 30 minutes of labor???.Never again.

0
★☆☆☆☆

Had Golden Rule replace the blower on my vented water heater. The part was covered under warranty, but the labor was not. Golden Rule could not tell me what the price of labor would be, just the total cost ($768) and that I would then get the money back on the part after they were reimbursed for the part. Technician was there for 20 minutes to troubleshoot it, and came back 2 days later since they had to order the part. It took 10 minutes to install the part. Long story short, the net cost to me was $461 for 30 minutes of labor???.Never again.

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We have used Golden Rule several times for plumbing issues at our home. I really appreciated how the plumber protected our new bathroom floor and did a great job cleaning up after the job was done. Golden Rule also worked to find replacement parts for an older sink to save us the cost of a whole new sink. We've been very happy.

5
★★★★★

We have used Golden Rule several times for plumbing issues at our home. I really appreciated how the plumber protected our new bathroom floor and did a great job cleaning up after the job was done. Golden Rule also worked to find replacement parts for an older sink to save us the cost of a whole new sink. We've been very happy.

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Golden Rule has provided fairly good service for our residential boiler for about three years. We recently discovered that the boiler was installed incorrectly (by someone else), and Golden Rule has spent quite a bit of time on the phone with the boiler manufacturers trying to get it all straightened out for us. We appreciate their diligence and willingness to stick to it.

4
★★★★☆

Golden Rule has provided fairly good service for our residential boiler for about three years. We recently discovered that the boiler was installed incorrectly (by someone else), and Golden Rule has spent quite a bit of time on the phone with the boiler manufacturers trying to get it all straightened out for us. We appreciate their diligence and willingness to stick to it.

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