Holiday Inn Express Elmira-Horseheads

★☆☆☆☆
  • 2666 Corning Road

    Horseheads, NY 14845

    Map & Directions
  • 607-739-3681

About Holiday Inn Express Elmira-Horseheads

Categories
  • Hotels & Motels
  • Wedding Sites
  • Meeting Facilities
Details
  • Hotel Dining
  • Hotel Pool
  • Fitness Center
  • Meeting Facilities
  • Online Reservations
  • Pet-Friendly
  • Private Bath
  • Room Service
Hours
M-Su 24hr
Phones
  • Fax (607-796-6927)
Year Established
  • 1946
Payment Options
  • American Express
  • Cash
  • MasterCard
  • Visa
Languages
  • English

Hotels & Travel

Hotels & Travel
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My family and I recently stayed at the HDEXP Elmira-Horseheads, and due to certain circumstances were forced to move our checkin date back one week. My wife called and was assured that the dates were changed, and we checked in one week early as planned, and stayed there for a few days while visiting family. Then , later after we returned to North Carolina, to our surprise we were billed for the one night min. charge for the original plans that they say were never canceled. We called the hotel, and they were very rude to us on the phone. I would never stay there again. Not to mention that one of the desk clerks did not deliver a message to me (even though I was sitting right in the loby area) from my wife while we were there. I usually stay with HDI or one of the other large chains in the interest of cleanleness, etc. and have never been treated like this before.

0
★☆☆☆☆

My family and I recently stayed at the HDEXP Elmira-Horseheads, and due to certain circumstances were forced to move our checkin date back one week. My wife called and was assured that the dates were changed, and we checked in one week early as planned, and stayed there for a few days while visiting family. Then , later after we returned to North Carolina, to our surprise we were billed for the one night min. charge for the original plans that they say were never canceled. We called the hotel, and they were very rude to us on the phone. I would never stay there again. Not to mention that one of the desk clerks did not deliver a message to me (even though I was sitting right in the loby area) from my wife while we were there. I usually stay with HDI or one of the other large chains in the interest of cleanleness, etc. and have never been treated like this before.

Pros: Can't Think of Any

Cons: Poor Customer Service

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