Holiday Inn Express

★★★☆☆
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  • 419 Sumter Highway

    Camden, SC 29020

    Map & Directions
  • 803-310-3816

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3.0 1
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While staying at the Holiday Inn Express was a very nice experience as far as rooms and amenities go, I must say that the Customer Service experience was not what I would consider up to Holiday Inn standards.

The rooms were nicely laid out, very neat and clean. There was 2 pillows on each bed, a coffee pot and mini fridge and the obvious TV.

There were more than just 2 of us, and when we requested a rollaway bed, they provided one without question. However, it is here where the problem begins. They did not bring any bedding to go with the bed. No sheets, pillows, pillow cases... absolutely nothing. We were told we would have to come to the service desk to get those ourselves.

3
★★★☆☆

While staying at the Holiday Inn Express was a very nice experience as far as rooms and amenities go, I must say that the Customer Service experience was not what I would consider up to Holiday Inn standards.

The rooms were nicely laid out, very neat and clean. There was 2 pillows on each bed, a coffee pot and mini fridge and the obvious TV.

There were more than just 2 of us, and when we requested a rollaway bed, they provided one without question. However, it is here where the problem begins. They did not bring any bedding to go with the bed. No sheets, pillows, pillow cases... absolutely nothing. We were told we would have to come to the service desk to get those ourselves.

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Message from Holiday Inn Express

IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at for our lowest rates. You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express. With nearly 2,000 locations worldwide, youll find comfortable, inviting accommodations with just the right mix of services and amenities all at very affordable rates. Stay Smart. Stay at Holiday Inn Express. With your comfort and convenience in mind: Still free. Now hot. Express Start Breakfast Bar Our breakfast bar now features hot entrees as well as our exclusive cinnamon rolls and Smart Roast Coffee. Simply Smart Bedding Collection Our bedding will have you waking up feeling refreshed and recharged.* Free High Speed Internet Access Enjoy free high-speed Internet access from your guest room. Our online concierge, eHost, is also available to assist with information about the hotel and the local area. Simply Smart Guest Bathroom Featuring the Stay Smart shower head by Kohler.* IHG Rewards Earn points toward free nights, airline miles, or merchandise on every qualifying stay. *Available at Holiday Inn Express hotels in North America only

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