PC Gecko

★★★★☆
  • 245 Marie Ave East Suite 111

    West Saint Paul, MN 55118

    Map & Directions
  • 651-503-7631

About PC Gecko

Categories
  • Computer Repair Services
  • Computer Hardware
  • Computer Parts
Hours
Monday: Closed
Tuesday: 11:00 AM - 07:00 PM
Wednesday: 11:00 AM - 07:00 PM
Thursday: 11:00 AM - 07:00 PM
Friday: 11:00 AM - 07:00 PM
Saturday: 11:00 AM - 07:00 PM
Sunday: Closed

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.

Love this place, their staff is so cool and nice! I came in with my grandma and her desk top having no idea if it could even be fixed and they took use step by step explain everything from what may have caused the problem to what need to be fixed and how much it would cost. I never felt more taken care of, my grandma felt comfortable and happy with the end result and hasn't hesitated to go back.

5
★★★★★

Love this place, their staff is so cool and nice! I came in with my grandma and her desk top having no idea if it could even be fixed and they took use step by step explain everything from what may have caused the problem to what need to be fixed and how much it would cost. I never felt more taken care of, my grandma felt comfortable and happy with the end result and hasn't hesitated to go back.

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.

Able to explain and situation in a way you can understand, they make the repair process seem easy and routine. I am a computer user but by no means know how they work so when something goes wrong with them I bring them right away to PC Gecko so I dont make the problem worse. I do lots of business online and depend on PC Gecko to bail me out when my computer malfunctions. They do the best work and are very dependable.

4
★★★★☆

Able to explain and situation in a way you can understand, they make the repair process seem easy and routine. I am a computer user but by no means know how they work so when something goes wrong with them I bring them right away to PC Gecko so I dont make the problem worse. I do lots of business online and depend on PC Gecko to bail me out when my computer malfunctions. They do the best work and are very dependable.

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.

My computer had been acting up for a while, and Im pretty smart when it comes to fixing things, but I couldn't figure out what was going on with my hard drive. Luckily I came across PC Gecko brought my parts in and sure enough they found what I had been over looking and fixed it right up for me. I am so happy I decided to bring it in for repair the service was amazing and I feel more educated about how to care for my product. I am so grateful and will be a returning customer.

5
★★★★★

My computer had been acting up for a while, and Im pretty smart when it comes to fixing things, but I couldn't figure out what was going on with my hard drive. Luckily I came across PC Gecko brought my parts in and sure enough they found what I had been over looking and fixed it right up for me. I am so happy I decided to bring it in for repair the service was amazing and I feel more educated about how to care for my product. I am so grateful and will be a returning customer.

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.

PC Gecko is the best. I have been having a hard time finding an affordable place to get some of my stuff fixed, but their quotes were right on target and the service was fast. I really appreciate that in a business.

5
★★★★★

PC Gecko is the best. I have been having a hard time finding an affordable place to get some of my stuff fixed, but their quotes were right on target and the service was fast. I really appreciate that in a business.

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This is an awesome establishment, as soon as I walked in the door I was being taken care of. They explained the entire process step by step to me. Made my old computer feel brand new!

5
★★★★★

This is an awesome establishment, as soon as I walked in the door I was being taken care of. They explained the entire process step by step to me. Made my old computer feel brand new!

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.

Took my son into fix his xbox, I am not tech savvy and had no idea how easy or involved the repair would be, but the staff at PC Gecko eased my concerns. Showed my son what caused the issue and how he could avoid it in the future. You are sure to get your moneys worth at PC Gecko.

4
★★★★☆

Took my son into fix his xbox, I am not tech savvy and had no idea how easy or involved the repair would be, but the staff at PC Gecko eased my concerns. Showed my son what caused the issue and how he could avoid it in the future. You are sure to get your moneys worth at PC Gecko.

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.

I needed help with my xbox360 and PC Gecko came through for me. They identified the problem and were efficient at getting it fixed.They got the job done in a couple days. The staff was friendly and easy to communicate with. Overall very pleasant experience, affordable and quick. I would recommend them for any type of repairs.

5
★★★★★

I needed help with my xbox360 and PC Gecko came through for me. They identified the problem and were efficient at getting it fixed.They got the job done in a couple days. The staff was friendly and easy to communicate with. Overall very pleasant experience, affordable and quick. I would recommend them for any type of repairs.

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0 out of 1 people found this review helpful.

.

DO NOT USE THIS ESTABLISHMENT!!!!!!! I brought a PS3 there to be fixed. The owner (Charles Schuck III) dodged my phone calls for over a week after telling me he would have it fixed in a day. I had to trick him into showing up at his shop just so I could get the system back to be fixed by Sony (When I did pick it up, he said it was fixed- it was certainly not). This man stole $80 from me, do not let him take your money. This establishment has a C- from the Better Business Bureau because of complaints. If you do not believe me, watch this video:

http://www.youtube.com/watch?v=dnx8R-f165M

1
★☆☆☆☆

DO NOT USE THIS ESTABLISHMENT!!!!!!! I brought a PS3 there to be fixed. The owner (Charles Schuck III) dodged my phone calls for over a week after telling me he would have it fixed in a day. I had to trick him into showing up at his shop just so I could get the system back to be fixed by Sony (When I did pick it up, he said it was fixed- it was certainly not). This man stole $80 from me, do not let him take your money. This establishment has a C- from the Better Business Bureau because of complaints. If you do not believe me, watch this video:

http://www.youtube.com/watch?v=dnx8R-f165M

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1 out of 1 people found this review helpful.

.

I brought my xbox in to these guys when it started giving me an error code 74. I was told it was a common error and there shouldn't be any issue and repairing it, and was told it would be ready in 2 days. 3 days later I returned to pick up my xbox. When I picked it up they told me there was a tech recommendation for a fan mod. I t was only $20 more and they did right there in about ten minutes. I have had my xbox back home for almost 2 weeks now and haven't experienced any other issues. They were very professional and delivered what was promised. For that i recommended them to my friends and I recommend them to you also.

5
★★★★★

I brought my xbox in to these guys when it started giving me an error code 74. I was told it was a common error and there shouldn't be any issue and repairing it, and was told it would be ready in 2 days. 3 days later I returned to pick up my xbox. When I picked it up they told me there was a tech recommendation for a fan mod. I t was only $20 more and they did right there in about ten minutes. I have had my xbox back home for almost 2 weeks now and haven't experienced any other issues. They were very professional and delivered what was promised. For that i recommended them to my friends and I recommend them to you also.

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0 out of 1 people found this review helpful.

.

I have to admit PC Gecko was Google??s top choice, But much to my negligence I found myself seeking lower priced repair services, Found a guys on craigslist and dropped my Playstation 3 Yellow Light Of Death off in some guys garage/repair shop in North Saint Paul for repair. After 11days and a half ass hack job which cost me $49.95 for a low budget repair which failed in 2 days, I was brought back to the drawing board and this time took Google??s advice and called PC Gecko. These guys surprised the hell out of me when I was back in working condition or as they say at PC Gecko ( BACK IN THE GAME ) with my poorly pre repaired Playstation 3 in just under 48 hours. DON??T BE FOOLED FOLKS, I was amazed and so shall you at how fast these guys work. I??m not sure what it takes to do these repairs but I am telling you NO ONE can do it like PC GECKO! If you??re having Computer issues, Xbox360 or Playstation 3 problems call PC Gecko and tell??em Chris McDonald sent you I get $10.00 per referral?

5
★★★★★

I have to admit PC Gecko was Google??s top choice, But much to my negligence I found myself seeking lower priced repair services, Found a guys on craigslist and dropped my Playstation 3 Yellow Light Of Death off in some guys garage/repair shop in North Saint Paul for repair. After 11days and a half ass hack job which cost me $49.95 for a low budget repair which failed in 2 days, I was brought back to the drawing board and this time took Google??s advice and called PC Gecko. These guys surprised the hell out of me when I was back in working condition or as they say at PC Gecko ( BACK IN THE GAME ) with my poorly pre repaired Playstation 3 in just under 48 hours. DON??T BE FOOLED FOLKS, I was amazed and so shall you at how fast these guys work. I??m not sure what it takes to do these repairs but I am telling you NO ONE can do it like PC GECKO! If you??re having Computer issues, Xbox360 or Playstation 3 problems call PC Gecko and tell??em Chris McDonald sent you I get $10.00 per referral?

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0 out of 2 people found this review helpful.

.

Recently my grandson's xbox just stopped working. No idea why or how. I then googled xbox repair in my area. The first placed I called said 6-8 weeks. I next called Pc Gecko who said 3 days. Also they were cheaper then the guys I first called. So needless to say I brought the xbox to them. I told them it had just stopped working. After some inspection they diagnosed it right there on the spot and assured me it would be taken care of and my grandson would soon "be back in the game" Next day I get a call informing me that the xbox would b ready for pick up in an hour. I was pleasantly surprised. Picked it up took it home and I haven't heard a word from my grandson since. I would defiantly keep them in mind for any other computer or gaming repairs I made need in the future.

5
★★★★★

Recently my grandson's xbox just stopped working. No idea why or how. I then googled xbox repair in my area. The first placed I called said 6-8 weeks. I next called Pc Gecko who said 3 days. Also they were cheaper then the guys I first called. So needless to say I brought the xbox to them. I told them it had just stopped working. After some inspection they diagnosed it right there on the spot and assured me it would be taken care of and my grandson would soon "be back in the game" Next day I get a call informing me that the xbox would b ready for pick up in an hour. I was pleasantly surprised. Picked it up took it home and I haven't heard a word from my grandson since. I would defiantly keep them in mind for any other computer or gaming repairs I made need in the future.

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0 out of 2 people found this review helpful.

.

I was a little weary to drop up my laptop due to the mixed reviews I have read. But because they were so close to me I decided to give it a shot and I'm glad I did. I came in and told them the issue I was experiencing. Their tech came right out and started looking at it immediately and told me it seemed to be my DC jack. They told me they would order the part right away and as soon as it came in it would be repaired. Fast Forward 3 days later.. I received a call saying my laptop was ready to be picked up. And they said I could come that day even tho they were closed they would make sure someone was here so I could get it. And sure enough someone one was there. I picked up my Laptop brought it home and its running perfect now! Thanks!

5
★★★★★

I was a little weary to drop up my laptop due to the mixed reviews I have read. But because they were so close to me I decided to give it a shot and I'm glad I did. I came in and told them the issue I was experiencing. Their tech came right out and started looking at it immediately and told me it seemed to be my DC jack. They told me they would order the part right away and as soon as it came in it would be repaired. Fast Forward 3 days later.. I received a call saying my laptop was ready to be picked up. And they said I could come that day even tho they were closed they would make sure someone was here so I could get it. And sure enough someone one was there. I picked up my Laptop brought it home and its running perfect now! Thanks!

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0 out of 2 people found this review helpful.

.

One day while playing my xbox came up with the dreaded RED RING OF DEATH. I googled x box repair in st paul and came across PC Gecko. I called and after talking to them decided to bring it by. The next day when it was completed (ahead of schedule might I add) I recieved a call that it was ready to be picked up. I came in they tested it right in front of me and it worked perfectly. Since I have had it home I have not experienced any more issues. I recommend if you want quality local service.

5
★★★★★

One day while playing my xbox came up with the dreaded RED RING OF DEATH. I googled x box repair in st paul and came across PC Gecko. I called and after talking to them decided to bring it by. The next day when it was completed (ahead of schedule might I add) I recieved a call that it was ready to be picked up. I came in they tested it right in front of me and it worked perfectly. Since I have had it home I have not experienced any more issues. I recommend if you want quality local service.

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0 out of 2 people found this review helpful.

.

I recently brought my PS3 into them after seeing the YLOD. The staff was very friendly and accomadting. I dropped of my PS3 and was told it would be ready the next day. About an hour later I recieved a call from PC Gecko and was told there was an additional problem. I told them to proceed with the repair. The next morning I recieved a call telling me my PS3 was ready to be picked up. I called them on my way to pick it up and told them I would be late. They said they would stay and wait for me to pick it up. I picked it up and plugged it in and I haven't had a problem since! They even offer a 90 day warrenty. I f I ever ran into any more problems with my PS3 or pc I will defintly return to Pc Gecko!

5
★★★★★

I recently brought my PS3 into them after seeing the YLOD. The staff was very friendly and accomadting. I dropped of my PS3 and was told it would be ready the next day. About an hour later I recieved a call from PC Gecko and was told there was an additional problem. I told them to proceed with the repair. The next morning I recieved a call telling me my PS3 was ready to be picked up. I called them on my way to pick it up and told them I would be late. They said they would stay and wait for me to pick it up. I picked it up and plugged it in and I haven't had a problem since! They even offer a 90 day warrenty. I f I ever ran into any more problems with my PS3 or pc I will defintly return to Pc Gecko!

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0 out of 2 people found this review helpful.

.

Attention all who have been scammed by the Schmuck!!!!!
I am currently filing a lawsuit against pc gecko and charles schmuck the turd. My attorney has stated that the more people that I bring into the case, the better the outcome will be as far as money and shutting the scammer down. If you have been taken by this guy in any of his businesses email me at goodluckchuckyou_uck@yahoo.com and my attorney will call and get your information. Thank you

1
★☆☆☆☆

Attention all who have been scammed by the Schmuck!!!!!
I am currently filing a lawsuit against pc gecko and charles schmuck the turd. My attorney has stated that the more people that I bring into the case, the better the outcome will be as far as money and shutting the scammer down. If you have been taken by this guy in any of his businesses email me at goodluckchuckyou_uck@yahoo.com and my attorney will call and get your information. Thank you

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1 out of 1 people found this review helpful.

.

Do not do business with PC Gecko. They will take your money and you'll never hear from them again. I took my Xbox 360 to them to be serviced and paid them $60 towards the end of May, 2011. Two weeks after that I had to drive there and demand my Xbox 360 back because they weren't doing anything. They initially told me it would be done in a day or two. Every time I talked to the owner Charles he had a different excuse as to why it wasn't done. He said they would refund my money when I picked it up which they never did. He then later told me he took the money and ordered parts for the Xbox 360 and would mail them to me as he had my address on file. As I stated previously this was at the end of May, 2011. Since then I have received nothing and they stopped taking my calls. On 7/15/2011 I filed a complaint with the Better Business Bureau. On 09/27/2011 the Better Business Bureau closed the case because they got no response from the business. As of 10/4/2011 they currently are rated a C- on the Better Business Bureau's website and will probably drop more. The owner of PC Gecko previously ran a company called Wise Guyz. They were given an F rating by the BBB.

1
★☆☆☆☆

Do not do business with PC Gecko. They will take your money and you'll never hear from them again. I took my Xbox 360 to them to be serviced and paid them $60 towards the end of May, 2011. Two weeks after that I had to drive there and demand my Xbox 360 back because they weren't doing anything. They initially told me it would be done in a day or two. Every time I talked to the owner Charles he had a different excuse as to why it wasn't done. He said they would refund my money when I picked it up which they never did. He then later told me he took the money and ordered parts for the Xbox 360 and would mail them to me as he had my address on file. As I stated previously this was at the end of May, 2011. Since then I have received nothing and they stopped taking my calls. On 7/15/2011 I filed a complaint with the Better Business Bureau. On 09/27/2011 the Better Business Bureau closed the case because they got no response from the business. As of 10/4/2011 they currently are rated a C- on the Better Business Bureau's website and will probably drop more. The owner of PC Gecko previously ran a company called Wise Guyz. They were given an F rating by the BBB.

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1 out of 1 people found this review helpful.

.

DO NOT entrust your valuable electronics to this shoddy operation!! You have been warned. Read the other one-star reviews on here ... they are the gospel truth. I felt like I was reading my own story over and over ...

Why can't I give ZERO stars on this site???

I brought my son's XBOX 360 in for a "Red Ring of Death" repair, which PC Gecko rep said would be no problem. Went back in to pick it up and the unit they gave me had a different serial number on it and was not even the exact same model of 360. They swapped out my XBOX for someone else's!!! Mine was less than a year old! "Oh, the guts are the same" I was told. Well- guess what -- that one didn't work either, or the next time, or the next time....

Well, fast forward ONE YEAR later and these clowns never fixed my problem, gave me a refund or even returned my console. They will not stand behind their half-assed repair efforts at all. I called weekly for months and never got a call back. They knew they f'd up my repair and were too scared to answer the phone. VERY unprofessional from start to finish. I burned hours of my life, multiple tanks of gas driving back and forth to St. Paul and my son was disappointed for months.

Send your device to an AUTHORIZED repair dealer. The "shortcut" PC Gecko will promise you leads down a long and winding dead-end. I wouldn't trust these nitwits to change the batteries in my flashlight.

S-T-A-Y A-W-A-Y

1
★☆☆☆☆

DO NOT entrust your valuable electronics to this shoddy operation!! You have been warned. Read the other one-star reviews on here ... they are the gospel truth. I felt like I was reading my own story over and over ...

Why can't I give ZERO stars on this site???

I brought my son's XBOX 360 in for a "Red Ring of Death" repair, which PC Gecko rep said would be no problem. Went back in to pick it up and the unit they gave me had a different serial number on it and was not even the exact same model of 360. They swapped out my XBOX for someone else's!!! Mine was less than a year old! "Oh, the guts are the same" I was told. Well- guess what -- that one didn't work either, or the next time, or the next time....

Well, fast forward ONE YEAR later and these clowns never fixed my problem, gave me a refund or even returned my console. They will not stand behind their half-assed repair efforts at all. I called weekly for months and never got a call back. They knew they f'd up my repair and were too scared to answer the phone. VERY unprofessional from start to finish. I burned hours of my life, multiple tanks of gas driving back and forth to St. Paul and my son was disappointed for months.

Send your device to an AUTHORIZED repair dealer. The "shortcut" PC Gecko will promise you leads down a long and winding dead-end. I wouldn't trust these nitwits to change the batteries in my flashlight.

S-T-A-Y A-W-A-Y

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2 out of 2 people found this review helpful.

.

Stay away from PC Gecko.

I brought my xbox 360 to them in mid january after it began to show the RROD. At first I was told they would inform me of my 360 in a few days. Often times I would call, and big surprise the person I would need to talk to would not be there. After looking at my credit card statement I saw that the number they were using was the same as a company called Tech Titan that handled tech repair, they actually changed their name. After several of my calls were ignored I made a surprise visit to PC Gecko. They told me that my console was shot but they would try something called a reball (I think)anyway for me. Me being the fool I was, thought these guys were really helping me out. After they came to the conclusion it was a lost cause, they misplaced it. Not only did they not fix my Xbox 360, they lost it too. They told me they were looking for it as we spoke. I called again a couple months later, they told me an intern was going through them one by one. After calling them in mid june, they still didnt find it. I gave them my console in January, and it is now July.

This could only mean a few things
(A) My 360 is really good at hiding
(B) They sold it
(C) They are incompetent

I honsetly dont know which one I prefer.

BTW: I have read comments, reviews and even gotten phone calls from other people who never got back their 360s, PS3s, and laptops.

If you skipped the huge portion of text above (I dont blame you), just know this;
1. PC Gecko has had my console since January
2. It is now July
3. They dodge your phone calls
4. They have changed names
5. This is not an isolated incident
6. It could happen to you
And number 7, stay away from PC Gecko.

I also recieved a call from one of the workers at PC Gecko that worked on computers. He told me that after reading this review, he had little to no incentive of helping me find my xbox 360 because he felt like my review attacked him directly.

1
★☆☆☆☆

Stay away from PC Gecko.

I brought my xbox 360 to them in mid january after it began to show the RROD. At first I was told they would inform me of my 360 in a few days. Often times I would call, and big surprise the person I would need to talk to would not be there. After looking at my credit card statement I saw that the number they were using was the same as a company called Tech Titan that handled tech repair, they actually changed their name. After several of my calls were ignored I made a surprise visit to PC Gecko. They told me that my console was shot but they would try something called a reball (I think)anyway for me. Me being the fool I was, thought these guys were really helping me out. After they came to the conclusion it was a lost cause, they misplaced it. Not only did they not fix my Xbox 360, they lost it too. They told me they were looking for it as we spoke. I called again a couple months later, they told me an intern was going through them one by one. After calling them in mid june, they still didnt find it. I gave them my console in January, and it is now July.

This could only mean a few things
(A) My 360 is really good at hiding
(B) They sold it
(C) They are incompetent

I honsetly dont know which one I prefer.

BTW: I have read comments, reviews and even gotten phone calls from other people who never got back their 360s, PS3s, and laptops.

If you skipped the huge portion of text above (I dont blame you), just know this;
1. PC Gecko has had my console since January
2. It is now July
3. They dodge your phone calls
4. They have changed names
5. This is not an isolated incident
6. It could happen to you
And number 7, stay away from PC Gecko.

I also recieved a call from one of the workers at PC Gecko that worked on computers. He told me that after reading this review, he had little to no incentive of helping me find my xbox 360 because he felt like my review attacked him directly.

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3 out of 4 people found this review helpful.

.

I took my computer in for a clean up the owner charles said it would be ready the next day. After calling and getting excuse saying it wld be a few more days cause he had a emergency. Finally about two weeks later after many excuses and stall tactics I got it back. When I started using it the virus was still there. Brought it back and has to wait another week.do not waste your time or money on pc gecko it was unorganized junky and plain bad business.

1
★☆☆☆☆

I took my computer in for a clean up the owner charles said it would be ready the next day. After calling and getting excuse saying it wld be a few more days cause he had a emergency. Finally about two weeks later after many excuses and stall tactics I got it back. When I started using it the virus was still there. Brought it back and has to wait another week.do not waste your time or money on pc gecko it was unorganized junky and plain bad business.

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4 out of 5 people found this review helpful.

.

My PS3 froze last night while playing Assassin's Creed Brotherhood. I reset the system only to find out no discs would even show up as being in the system, nor DVDs or CDs for that matter. Did a google search to find out the problem and it turns out that the lens was burned out. Only had my PS3 two years since New Years 2009. waiting 6 - 8 weeks for Sony to ship it back to me was not an option so I emailed PC Gecko since they were recommended to me by a friend, at 8:30pm the same night and got a call back five minutes later. Took it in at 1pm and was out of there before 2pm with a new lens and working PS3. What a service!

5
★★★★★

My PS3 froze last night while playing Assassin's Creed Brotherhood. I reset the system only to find out no discs would even show up as being in the system, nor DVDs or CDs for that matter. Did a google search to find out the problem and it turns out that the lens was burned out. Only had my PS3 two years since New Years 2009. waiting 6 - 8 weeks for Sony to ship it back to me was not an option so I emailed PC Gecko since they were recommended to me by a friend, at 8:30pm the same night and got a call back five minutes later. Took it in at 1pm and was out of there before 2pm with a new lens and working PS3. What a service!

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0 out of 5 people found this review helpful.

.

Are there zero stars? Charles won't call you back. I handed him an Xbox360 that wasn't working properly and he handed the same thing back to me after charging me 80 bucks. I still can't play it. He did fix the disc drive, but it doesn't do much good when all games still lock up.

After I had to bring it back to the shop again, I again didn't get a call back when I was told I would. Then, this shifty dude dodged my calls for a week before I had to show up at his doorstep just to find out what was going on. When I did, I found Charles shuffling into the office at noon right after his associate asked me if he was drunk when I talked to him on the phone last. I don't know why I was asked that exactly, but Charles at least is displaying a poor work ethic when he shows up that late in the day. Not to mention that these thieves bilked me out of $80 without providing me with a functional piece of machinery that Charles was supposed to fix.

Dealing with PC Gecko forced me drive to their location 4 times, wait for return phone calls for weeks, and I didn't even get the services they claimed they would provide! It was one of the biggest mistakes I have ever made in deciding who to do business with! Your repairs are about as likely to happen if you throw your Xbox in the river or beat it with a stick instead of bringing it to PC Gecko. And the river won't charge you.

WORST. COMPANY. EVER.

1
★☆☆☆☆

Are there zero stars? Charles won't call you back. I handed him an Xbox360 that wasn't working properly and he handed the same thing back to me after charging me 80 bucks. I still can't play it. He did fix the disc drive, but it doesn't do much good when all games still lock up.

After I had to bring it back to the shop again, I again didn't get a call back when I was told I would. Then, this shifty dude dodged my calls for a week before I had to show up at his doorstep just to find out what was going on. When I did, I found Charles shuffling into the office at noon right after his associate asked me if he was drunk when I talked to him on the phone last. I don't know why I was asked that exactly, but Charles at least is displaying a poor work ethic when he shows up that late in the day. Not to mention that these thieves bilked me out of $80 without providing me with a functional piece of machinery that Charles was supposed to fix.

Dealing with PC Gecko forced me drive to their location 4 times, wait for return phone calls for weeks, and I didn't even get the services they claimed they would provide! It was one of the biggest mistakes I have ever made in deciding who to do business with! Your repairs are about as likely to happen if you throw your Xbox in the river or beat it with a stick instead of bringing it to PC Gecko. And the river won't charge you.

WORST. COMPANY. EVER.

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5 out of 6 people found this review helpful.

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This business has had three different locations in the past year. It's not because they have problems finding the right place, it's because they routinely rip people off. It's a weak attempt at a "Fresh Start". Whether you're working for PC Gecko, or they're working on something for you, it will end badly for you. I was "employed" by this company to do some writing, and was never paid. During my short time there, I watched Charles steal from every customer. His repair clause includes a statement that says if you don't pick up your system in 90 days, it becomes his. Guess how many of his repairs take longer than 90 days? If you said every single one, then you are already familiar with scammers of this sort. Unless your plan is to lose your XBOX/PS3/PC to a thief, then by all means bring it to PC Gecko. Check out this video by local news station KSTP from when PC Gecko was called Wise Guys:

http://www.youtube.com/watch?v=dnx8R-f165M

1
★☆☆☆☆

This business has had three different locations in the past year. It's not because they have problems finding the right place, it's because they routinely rip people off. It's a weak attempt at a "Fresh Start". Whether you're working for PC Gecko, or they're working on something for you, it will end badly for you. I was "employed" by this company to do some writing, and was never paid. During my short time there, I watched Charles steal from every customer. His repair clause includes a statement that says if you don't pick up your system in 90 days, it becomes his. Guess how many of his repairs take longer than 90 days? If you said every single one, then you are already familiar with scammers of this sort. Unless your plan is to lose your XBOX/PS3/PC to a thief, then by all means bring it to PC Gecko. Check out this video by local news station KSTP from when PC Gecko was called Wise Guys:

http://www.youtube.com/watch?v=dnx8R-f165M

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0 out of 4 people found this review helpful.

.

I brought my ps3 into Charles to get fixed. He has gave me a time it would be done 2 times and I have not got it back yet ? Now he won't answer my calls or return them . It is not good business to lie to customers when you know you can not keep up with what you say It's been 3 days and I still have not got a returned call so I will not be doing anymore business with pc gecko in the future and do not recommend that anyone else do business with Charles because he is a lie . That being said if I don't get my ps3 back soon I will be contacting my lawyer .

1
★☆☆☆☆

I brought my ps3 into Charles to get fixed. He has gave me a time it would be done 2 times and I have not got it back yet ? Now he won't answer my calls or return them . It is not good business to lie to customers when you know you can not keep up with what you say It's been 3 days and I still have not got a returned call so I will not be doing anymore business with pc gecko in the future and do not recommend that anyone else do business with Charles because he is a lie . That being said if I don't get my ps3 back soon I will be contacting my lawyer .

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5 out of 5 people found this review helpful.

.

I brought in an XBOX 360 (not mine, much too long of a story to tell) anyways it was repaired like promised and I had a great experience with PC Gecko- My calls were always answered and someone always got right back to me, I ask A LOT of annoying questions:) Even after the job was done and the bill paid the customer services was amazing, they called me back to double check everything was on the up and up with our situation!! I have and would recommend this business to my friends and family

5
★★★★★

I brought in an XBOX 360 (not mine, much too long of a story to tell) anyways it was repaired like promised and I had a great experience with PC Gecko- My calls were always answered and someone always got right back to me, I ask A LOT of annoying questions:) Even after the job was done and the bill paid the customer services was amazing, they called me back to double check everything was on the up and up with our situation!! I have and would recommend this business to my friends and family

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0 out of 5 people found this review helpful.

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There's one unreasonable person who's apparently taken to flaming this business - and maybe using different aliases - but call PC Gecko for yourself and see if they aren't all about customer service and doing good work. I had the XBox RROD and called around to several places, did some googling and learned about reflow and reballing. PC Gecko seemed the most knowledgeable and the best bet and they didn't disappoint. $60 for a reflow and a 90 day guarantee (since my case hadn't been opened) and within 36 hours, my XBox is back up and working like a charm. They have the right equipment, the right solder, the right experience, and a quirkly little building right off Cretin Vandalia. If my repair doesn't last 90 days or only shortly thereafter I'll be fair and report back, but so far so good, and I believe they'll take care of me either way.

5
★★★★★

There's one unreasonable person who's apparently taken to flaming this business - and maybe using different aliases - but call PC Gecko for yourself and see if they aren't all about customer service and doing good work. I had the XBox RROD and called around to several places, did some googling and learned about reflow and reballing. PC Gecko seemed the most knowledgeable and the best bet and they didn't disappoint. $60 for a reflow and a 90 day guarantee (since my case hadn't been opened) and within 36 hours, my XBox is back up and working like a charm. They have the right equipment, the right solder, the right experience, and a quirkly little building right off Cretin Vandalia. If my repair doesn't last 90 days or only shortly thereafter I'll be fair and report back, but so far so good, and I believe they'll take care of me either way.

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0 out of 5 people found this review helpful.

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There I was with my Macbook Pro soaked in coffee. I took it to these guys and the tech there told me the probability of a fix but that he would give it his best. Well it turns out his best was great. The machine came back totally fixed and cleaned up like new. Way better service than I could have ever expected. I will recommend them to everyone I hear of that needs service.

5
★★★★★

There I was with my Macbook Pro soaked in coffee. I took it to these guys and the tech there told me the probability of a fix but that he would give it his best. Well it turns out his best was great. The machine came back totally fixed and cleaned up like new. Way better service than I could have ever expected. I will recommend them to everyone I hear of that needs service.

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0 out of 6 people found this review helpful.

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While getting my daily fix of Black ops, My PS3 started to shutdown and do crazy things. A quick google search brought me to PC Gecko. After speaking to their knowledgeable staff regarding my PS3 I was told I'd be back in the game within a day or two. Not only did I get my PS3 back in under 24 hours, I was able to grab it after work around 10pm. These guys go the extra mile. World Class Service and low low prices. PC Gecko is the only way to go for your gaming console repairs!

5
★★★★★

While getting my daily fix of Black ops, My PS3 started to shutdown and do crazy things. A quick google search brought me to PC Gecko. After speaking to their knowledgeable staff regarding my PS3 I was told I'd be back in the game within a day or two. Not only did I get my PS3 back in under 24 hours, I was able to grab it after work around 10pm. These guys go the extra mile. World Class Service and low low prices. PC Gecko is the only way to go for your gaming console repairs!

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1 out of 6 people found this review helpful.

.

Two weeks ago I brought my RRoD XBox in for repairs. Charles, who wouldn't admit if he was the owner or not, said it would be no problem to repair. Although their original website (now updated to not include prices) said $60, it was now $74.95 to repair it. Fine, I said and later that night I get a call that it's ready. So as I head over there to pick it up, I get a call that it's not ready but it will definitely be ready tomorrow. It wasn't and I didn't get a call back, I just made another wasted trip to find out it's not ready. But it will be ready again that night! Again, I've been misled as it wasn't. The next day, a Saturday, I call as I had not heard and was told "yes, it's ready". I pick it up, pay my $75 and head home. I plug it in immediately and find the same red ring of death. I call up and speak with Charles again who asks what power supply I have (since I didn't bring it in originally). He says that he screwed up and put the wrong power fan in it (or some technobabble, I didn't fully pay attention). So I bring it back in with the power supply and he said he'll call me back in a couple hours when it's ready. Two days pass and no phone call. So I call and Charles is out working on some crisis I'm told, but he'll call me back tomorrow. Two days again and no phone call. I call and am offered another XBox while they're waiting for the welder to come in. I stop in two more times as I'm told it will be ready over the course of the following days. Still nothing. I get more promises that I'll get calls back or that I can have a loaner. Unfortunately the loaners belong to other customers and they're being worked on too (so if you want your Xbox lent out while it's out for repair...ugh). After two weeks of promised callbacks and out and out lies about what's going on, I go in to just get the XBox and my money back. They claim that since it was not warrantied that it's not guaranteed to be fixed and that you pay for them to "try" and fix it. Not according to the paperwork given to me. It's sad that a small business does all these shady tactics and the best idea is not to give them any business. I unfortunately am stuck with a still RRoD Xbox and am out $75.

In the end, avoid PC Gecko at all costs and tell your friends, family, and enemies to do the same.

1
★☆☆☆☆

Two weeks ago I brought my RRoD XBox in for repairs. Charles, who wouldn't admit if he was the owner or not, said it would be no problem to repair. Although their original website (now updated to not include prices) said $60, it was now $74.95 to repair it. Fine, I said and later that night I get a call that it's ready. So as I head over there to pick it up, I get a call that it's not ready but it will definitely be ready tomorrow. It wasn't and I didn't get a call back, I just made another wasted trip to find out it's not ready. But it will be ready again that night! Again, I've been misled as it wasn't. The next day, a Saturday, I call as I had not heard and was told "yes, it's ready". I pick it up, pay my $75 and head home. I plug it in immediately and find the same red ring of death. I call up and speak with Charles again who asks what power supply I have (since I didn't bring it in originally). He says that he screwed up and put the wrong power fan in it (or some technobabble, I didn't fully pay attention). So I bring it back in with the power supply and he said he'll call me back in a couple hours when it's ready. Two days pass and no phone call. So I call and Charles is out working on some crisis I'm told, but he'll call me back tomorrow. Two days again and no phone call. I call and am offered another XBox while they're waiting for the welder to come in. I stop in two more times as I'm told it will be ready over the course of the following days. Still nothing. I get more promises that I'll get calls back or that I can have a loaner. Unfortunately the loaners belong to other customers and they're being worked on too (so if you want your Xbox lent out while it's out for repair...ugh). After two weeks of promised callbacks and out and out lies about what's going on, I go in to just get the XBox and my money back. They claim that since it was not warrantied that it's not guaranteed to be fixed and that you pay for them to "try" and fix it. Not according to the paperwork given to me. It's sad that a small business does all these shady tactics and the best idea is not to give them any business. I unfortunately am stuck with a still RRoD Xbox and am out $75.

In the end, avoid PC Gecko at all costs and tell your friends, family, and enemies to do the same.

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7 out of 8 people found this review helpful.

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I called a few of these repair shop I found on google and PC Gecko was the only one that answered the phone. Not only did these guys get my xbox360 fixed, They left the shop open because I was running late. not only am I planning to return for my Laptop DC jack replacement repaired, I am recommending my mom and friend to them for any of their computer or game console repairs.

5
★★★★★

I called a few of these repair shop I found on google and PC Gecko was the only one that answered the phone. Not only did these guys get my xbox360 fixed, They left the shop open because I was running late. not only am I planning to return for my Laptop DC jack replacement repaired, I am recommending my mom and friend to them for any of their computer or game console repairs.

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0 out of 6 people found this review helpful.

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My Friend recommended me to PC Gecko when my xbox360 got the red ring. PC Gecko got my xbox360 back up and running while I waited. Plus the 90day warranty is the longest around. These guys stand behind their service! I recommend PC Gecko for game console repairs.

5
★★★★★

My Friend recommended me to PC Gecko when my xbox360 got the red ring. PC Gecko got my xbox360 back up and running while I waited. Plus the 90day warranty is the longest around. These guys stand behind their service! I recommend PC Gecko for game console repairs.

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0 out of 6 people found this review helpful.

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I took my 360 in a week or so ago, left a message and they called me back within a few minutes and had my system up and running in no time. Very friendly, and much better service and response time than Microsoft!

5
★★★★★

I took my 360 in a week or so ago, left a message and they called me back within a few minutes and had my system up and running in no time. Very friendly, and much better service and response time than Microsoft!

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2 out of 10 people found this review helpful.

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My 3 year old launched our brand new Playstation 3 off the side of a table!!! Ouch... I have no idea what happened to it after that... it wouldn't turn on anymore. I brought it to PC Gecko, I explained what happened to it and the guy there really knew his stuff. He explained to me a couple of different things that could possibly be wrong with it, but he said no problem, it was a flat rate fee. No surprises or hidden fees like going to an auto shop. The PC Gecko warehouse is a little hard to find. I was a little intimidated going into a tall warehouse building by myself but there are other businesses in the same building too, one of the nice guys showed me where his office was.

4
★★★★☆

My 3 year old launched our brand new Playstation 3 off the side of a table!!! Ouch... I have no idea what happened to it after that... it wouldn't turn on anymore. I brought it to PC Gecko, I explained what happened to it and the guy there really knew his stuff. He explained to me a couple of different things that could possibly be wrong with it, but he said no problem, it was a flat rate fee. No surprises or hidden fees like going to an auto shop. The PC Gecko warehouse is a little hard to find. I was a little intimidated going into a tall warehouse building by myself but there are other businesses in the same building too, one of the nice guys showed me where his office was.

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2 out of 10 people found this review helpful.

.

I received very good service from Charles there. I had a problem that kept popping up at random times so it was very hard to diagnose. He did the job and I haven't had a problem since.

5
★★★★★

I received very good service from Charles there. I had a problem that kept popping up at random times so it was very hard to diagnose. He did the job and I haven't had a problem since.

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1 out of 8 people found this review helpful.

.

Great service AND incredibly fast . not to mention cheap ! my two x box's stop reading games and i googled quality service and found a great website Pcgecko.com .i recieved my 2 x box's with-in 2 days and havent had any problems since

5
★★★★★

Great service AND incredibly fast . not to mention cheap ! my two x box's stop reading games and i googled quality service and found a great website Pcgecko.com .i recieved my 2 x box's with-in 2 days and havent had any problems since

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2 out of 10 people found this review helpful.

Message from PC Gecko

24 Hour Game Console Repair Service

More about PC Gecko

In order for technology to work, it needs an educated user. A repair can‚??t just fix the equipment to resolve the issue, that‚??s only half the work. Our knowledgeable staff can easily explain any issue in a friendly manner so that you‚??ll know how to prevent it in the future. We‚??ve seen it all, and we understand what it needs to get working again. Abolish you computer and console troubles once and for all at PC Gecko.

 

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