Welborn Garage Doors

★★★★☆
Garage door company sells commercial and residential doors, plus operators, repairs, parts and supplies.
  • 1260 Shiloh Rd suite #100

    Plano, TX 75074

    Map & Directions
  • 214-343-2233

About Welborn Garage Doors

Details
Hours
Sunday 12:00 AM-12:00 AM, Monday 12:00 AM-12:00 AM, Tuesday 12:00 AM-12:00 AM, Wednesday 12:00 AM-12:00 AM, Thursday 12:00 AM-12:00 AM, Friday 12:00 AM-12:00 AM, Saturday 12:00 AM-12:00 AM
Reservations
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3.5385 13
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We have total confidence in this business. All the people act in a friendly and professional manner and are expert in their craft. They show up on time, access the problem, explain it thoroughly and complete their work within a reasonable amount of time. Have done business with them for years and recommend them highly. I would rate this business 5 stars!

5
★★★★★

We have total confidence in this business. All the people act in a friendly and professional manner and are expert in their craft. They show up on time, access the problem, explain it thoroughly and complete their work within a reasonable amount of time. Have done business with them for years and recommend them highly. I would rate this business 5 stars!

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Business Response:

Thank you for the great comments. Thank you for being a valued Welborn Garage doors customer. if you ever need us again don't hesitate to call 2143432233
.

I had my garage door tuned up and the next day my roller popped off i called to see if they could come back out and put it back in and they told me that a tune up is not under warranty. So i asked how much to get it replaced and they could not tell me. i called around and got pricing and called welborn back and ask to speak to the dumb manager again and he said 80-110 for new rollers. i said no just to replace the one or put in the old one, he said 50-75 but we give free estimates. every other company said just put it back in with a hammer, or they will do it with a tuneup for me. this company will ROB YOU BLIND.!!!! DO NOT USE YOU WILL GO BROKE!!!

1
★☆☆☆☆

I had my garage door tuned up and the next day my roller popped off i called to see if they could come back out and put it back in and they told me that a tune up is not under warranty. So i asked how much to get it replaced and they could not tell me. i called around and got pricing and called welborn back and ask to speak to the dumb manager again and he said 80-110 for new rollers. i said no just to replace the one or put in the old one, he said 50-75 but we give free estimates. every other company said just put it back in with a hammer, or they will do it with a tuneup for me. this company will ROB YOU BLIND.!!!! DO NOT USE YOU WILL GO BROKE!!!

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.

It's 2am, and Brian from Welborn Overhead Door just left after making an emergency repair on my door, which wouldn't shut.\n\nHe explained why the problem happened, made the necessary repairs, and also replaced the rollers, which were badly needed. He pointed out some other things which could become a problem in the future, but said those items didn't need to be fixed now, so I felt like he was straightforward.\n\nI can honestly say that the 12 year old door has never worked better! Much smoother and quieter-- by far.\n\nBesides a great result, I was struck how considerate he was. Didn't seem at all troubled to be making a repair at 1AM in the morning. While he certainly gets paid, I can imagine another person/company not being as accommodating.\n\nHappy to give them 5 stars, and they're the first and only company I'll call in the future, if needed.

2
★★★★★

It's 2am, and Brian from Welborn Overhead Door just left after making an emergency repair on my door, which wouldn't shut.\n\nHe explained why the problem happened, made the necessary repairs, and also replaced the rollers, which were badly needed. He pointed out some other things which could become a problem in the future, but said those items didn't need to be fixed now, so I felt like he was straightforward.\n\nI can honestly say that the 12 year old door has never worked better! Much smoother and quieter-- by far.\n\nBesides a great result, I was struck how considerate he was. Didn't seem at all troubled to be making a repair at 1AM in the morning. While he certainly gets paid, I can imagine another person/company not being as accommodating.\n\nHappy to give them 5 stars, and they're the first and only company I'll call in the future, if needed.

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Got 3 quotes including one from Welborn and they were the best for a garage door replacement. I had scheduled it for a couple of days in the future but actually my door quit working completely and they came out the same day with only a couple hours notice. The technician Alex did a professional job in about 1.5. hours or so and replaced everything...door, track, springs, cable, brackets, etc and tested the garage door opener thoroughly before leaving. They use the preferred nylon rollers and 24 gauge door (one of the other companies used a thinner 25 gauge). I have 0 complaints about the entire process and expect this door to last a long time...this replaced an old wooden 16' x 7' door that came with the house and last 28 years.

5
★★★★★

Got 3 quotes including one from Welborn and they were the best for a garage door replacement. I had scheduled it for a couple of days in the future but actually my door quit working completely and they came out the same day with only a couple hours notice. The technician Alex did a professional job in about 1.5. hours or so and replaced everything...door, track, springs, cable, brackets, etc and tested the garage door opener thoroughly before leaving. They use the preferred nylon rollers and 24 gauge door (one of the other companies used a thinner 25 gauge). I have 0 complaints about the entire process and expect this door to last a long time...this replaced an old wooden 16' x 7' door that came with the house and last 28 years.

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This was years ago. Welborn put a new garage door on my garage and did a fair job at a good price. However, later my garage door opener had problems. The young man (Steve S.) came out to repair the opener and I ask what it would cost and he said that it was just a small plastic piece call the (I believe) the screw drive? and that the cost would be $30 dollars. I did not think to get a written estimate or ask about labor cost. After the job that took 15 minutes, he charged me $168.00. Now before when I called they told me that if I needed a new garage door opener it would be $307 total. This was in year 2002. Hopefully, they do not pull this sort of thing anymore, but be sure to get a complete estimate up front from these guys. I of course will never use them, myself, again. By the way I contracted the owner or manager, but they would not do anything about what I felt was an over charge. It did teach me one good lesson that may have been worth the cost, I never let anyone do work for me without an written cost for the job. I also pay only by check or credit card and I have each payment or the payment sign off on.

0
★☆☆☆☆

This was years ago. Welborn put a new garage door on my garage and did a fair job at a good price. However, later my garage door opener had problems. The young man (Steve S.) came out to repair the opener and I ask what it would cost and he said that it was just a small plastic piece call the (I believe) the screw drive? and that the cost would be $30 dollars. I did not think to get a written estimate or ask about labor cost. After the job that took 15 minutes, he charged me $168.00. Now before when I called they told me that if I needed a new garage door opener it would be $307 total. This was in year 2002. Hopefully, they do not pull this sort of thing anymore, but be sure to get a complete estimate up front from these guys. I of course will never use them, myself, again. By the way I contracted the owner or manager, but they would not do anything about what I felt was an over charge. It did teach me one good lesson that may have been worth the cost, I never let anyone do work for me without an written cost for the job. I also pay only by check or credit card and I have each payment or the payment sign off on.

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I have nothing but good to say about this company. They showed up when they said they would. Called in the morning and my garage door was installed by the afternoon. I thought that their price was very reasonable for the product sold. Customer service called afterward and Billie Jo was very pleasant. I will continue to use this company.\nLarry

2
★★★★☆

I have nothing but good to say about this company. They showed up when they said they would. Called in the morning and my garage door was installed by the afternoon. I thought that their price was very reasonable for the product sold. Customer service called afterward and Billie Jo was very pleasant. I will continue to use this company.\nLarry

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I have nothing but good to say about this company. They showed up when they said they would. Called in the morning and my garage door was installed by the afternoon. I thought that their price was very reasonable for the product sold. Customer service called afterward and Billie Jo was very pleasant. I will continue to use this company.
Larry

4
★★★★☆

I have nothing but good to say about this company. They showed up when they said they would. Called in the morning and my garage door was installed by the afternoon. I thought that their price was very reasonable for the product sold. Customer service called afterward and Billie Jo was very pleasant. I will continue to use this company.
Larry

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Business Response:

Thank you for the great comments. Thank you for being a valued Welborn customer.
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Excellent people to deal with from the first contact to the last. I will use this company everytime I need garage door repairs. The installer (Hector) was very fast and very polite. Thanks

5
★★★★★

Excellent people to deal with from the first contact to the last. I will use this company everytime I need garage door repairs. The installer (Hector) was very fast and very polite. Thanks

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I used your tune up service yesterday and was very pleased with the service and the tec who performed the service; I believe his name was Mike. My name is Jim Batten and the address where the service was done is 4709 Bluebird Lane, Mansfield Texas 76063.
Thanks,
Jim

5
★★★★★

I used your tune up service yesterday and was very pleased with the service and the tec who performed the service; I believe his name was Mike. My name is Jim Batten and the address where the service was done is 4709 Bluebird Lane, Mansfield Texas 76063.
Thanks,
Jim

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I called in to have my door repaired after calling two other companies that wanted my arm as well as my leg. Seeing as how I really need them, I figured I would try yet again. My technician showed up on time the same day that I called. He went over the problem, gave me an estimate ($200 cheaper than the last guy) and fixed it right there and then. Couldn't be happier.

2
★★★★★

I called in to have my door repaired after calling two other companies that wanted my arm as well as my leg. Seeing as how I really need them, I figured I would try yet again. My technician showed up on time the same day that I called. He went over the problem, gave me an estimate ($200 cheaper than the last guy) and fixed it right there and then. Couldn't be happier.

Pros: QUICK AND ABLE

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This used to be a good company but service has been going downhill. Service techs are rude, hidden charges pop up, and what they say keeps changing. If you ever have to use them, get everything in writing.

1
★☆☆☆☆

This used to be a good company but service has been going downhill. Service techs are rude, hidden charges pop up, and what they say keeps changing. If you ever have to use them, get everything in writing.

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I made an appointment to have my garage door operator replaced. The appointment was for a Saturday between the hours of 11am and 2pm. The technician never showed up. I waited from 10am - 5pm. I called their office numerous times. No one was able to get a hold of the technician to find out why he did not show up. On Monday I called their office and spoke with the supervisor who told me that it was a lack of communication and they could have someone out today. I told him that I was not at home now and needed the job done last Saturday. The supervisor did not seem to care about losing my business or all the time that I spent waiting for the technician. From my experience with this company, I would recommend prospective customers to go elsewhere unless they want to do business with a company that really doesn't seem to care.

0
★☆☆☆☆

I made an appointment to have my garage door operator replaced. The appointment was for a Saturday between the hours of 11am and 2pm. The technician never showed up. I waited from 10am - 5pm. I called their office numerous times. No one was able to get a hold of the technician to find out why he did not show up. On Monday I called their office and spoke with the supervisor who told me that it was a lack of communication and they could have someone out today. I told him that I was not at home now and needed the job done last Saturday. The supervisor did not seem to care about losing my business or all the time that I spent waiting for the technician. From my experience with this company, I would recommend prospective customers to go elsewhere unless they want to do business with a company that really doesn't seem to care.

Cons: Poor customer service. No one showed up to do the job.

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This company has great service for large overhead door repair and installation. They usually get to customers within two days and their work is great.

4
★★★★☆

This company has great service for large overhead door repair and installation. They usually get to customers within two days and their work is great.

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Message from Welborn Garage Doors

Whether it be a basic builder's grade garage door or a beautiful custom solid wood door, Welborn Garage Door, is capable of accomodating any of your garage door repair and garage door service needs. We service the Dallas Ft. Worth

More about Welborn Garage Doors

Since its inception in 1997, Welborn Garage Doors, Inc. has provided installation and repair services to over 100,000 residential and commercial customers. We have radio dispatched technicians located throughout the metropolitan areas that we serve.

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Garage door company sells commercial and residential doors, plus operators, repairs, parts and supplies.

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