William David Design

★★★★★
Home theater and more!
  • 2065 Woodside Park Dr

    Woodstock, GA 30188

    Map & Directions
  • 404-405-7277

Personal Services

Personal Services
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First of all, I was in the home security and stereo business so I am a little jaded about this industry. My first experience was when I called William just to leave a message on a Saturday night expecting him to call me back on the following Monday. I was pleasantly surprised when he answered his phone at 10:30 that Saturday night.

I explained my problem with my alarm panel and the annoying beep the keypad was making and asked to set an appointment for him to come out to make a service call. William, instead, took me through reprogramming my security system to get rid of the obnoxious beep temporarily until he could get out and make a permanent fix. He offered to come out the next morning (Sunday!) to fix the problem.

On Sunday, he came out and fixed the problem with the alarm system and charged me a reasonable rate. I was impressed because my monitoring company--Ackerman--offered me an appointment 5 days out from when I called to fix the same problem and William took my call and offered a solution the night I first called him for service.

I also want to add that I had another problem with my theater system installed by the Geek Squad that they had tried to fix three times but never could nail down the problem. While William was out servicing my alarm I asked him about the issue and he fixed that problem, too!

I won't let my friends and family call anyone else but William ever again.

2
★★★★★

First of all, I was in the home security and stereo business so I am a little jaded about this industry. My first experience was when I called William just to leave a message on a Saturday night expecting him to call me back on the following Monday. I was pleasantly surprised when he answered his phone at 10:30 that Saturday night.

I explained my problem with my alarm panel and the annoying beep the keypad was making and asked to set an appointment for him to come out to make a service call. William, instead, took me through reprogramming my security system to get rid of the obnoxious beep temporarily until he could get out and make a permanent fix. He offered to come out the next morning (Sunday!) to fix the problem.

On Sunday, he came out and fixed the problem with the alarm system and charged me a reasonable rate. I was impressed because my monitoring company--Ackerman--offered me an appointment 5 days out from when I called to fix the same problem and William took my call and offered a solution the night I first called him for service.

I also want to add that I had another problem with my theater system installed by the Geek Squad that they had tried to fix three times but never could nail down the problem. While William was out servicing my alarm I asked him about the issue and he fixed that problem, too!

I won't let my friends and family call anyone else but William ever again.

 

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