A Really Clean Home

★★★★★
  • 875A Island Dr Unit 257

    Alameda, CA 94502

    Map & Directions
  • 866-404-6720

About A Really Clean Home

Details
  • Maid & Butler Service
Hours
Monday: 08:00 AM - 06:00 AM
Tuesday: 08:00 AM - 06:00 AM
Wednesday: 08:00 AM - 06:00 AM
Thursday: 08:00 AM - 06:00 AM
Friday: 08:00 AM - 06:00 AM
Saturday: 08:00 AM - 06:00 AM
Sunday: 08:00 AM - 12:00 PM
4.5455 11
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I used them for 2 years. At first they were good, then every few monnths I had to call them to tell them that the cleaners left things unfinished. (I began leaving little pieces of paper in corners and places because they told me they had cleaned areas that I could see had not been touched).
At first, they were taking the correct amount of time, but this last 8 months, they were as bad as you can get. They left after only an hour (2 cleaners), they usually stayed at least 2 cleaners for 2 hours. They were so rushed and so unprofessional. The bathrooms were not cleaned properly - we have 3 bathrooms and 3 bedrooms. The house is always immaculate, we keep everything picked u[ and clean, we clean every day. But we do not scrub everything, which is what they are for. PLEASE don't use them. I have received no call back for a refund due - they also prebill you. They charge you for services before the service is rendered. SO beware if you use them. They owe me $330. for 3 cleanings that they billed me for. The last 2 cleanings they left within an hour. (2 cleaners).

1
★☆☆☆☆

I used them for 2 years. At first they were good, then every few monnths I had to call them to tell them that the cleaners left things unfinished. (I began leaving little pieces of paper in corners and places because they told me they had cleaned areas that I could see had not been touched).
At first, they were taking the correct amount of time, but this last 8 months, they were as bad as you can get. They left after only an hour (2 cleaners), they usually stayed at least 2 cleaners for 2 hours. They were so rushed and so unprofessional. The bathrooms were not cleaned properly - we have 3 bathrooms and 3 bedrooms. The house is always immaculate, we keep everything picked u[ and clean, we clean every day. But we do not scrub everything, which is what they are for. PLEASE don't use them. I have received no call back for a refund due - they also prebill you. They charge you for services before the service is rendered. SO beware if you use them. They owe me $330. for 3 cleanings that they billed me for. The last 2 cleanings they left within an hour. (2 cleaners).

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Lorna and Tenari were very easy to communicate with,m I asked for a copy of the license, bond and insurance and they sent it along promptly which the other company did not send anything at all after I asked them to. The A really clean home team was prompt and did a through job; they got all the built up dog hair I had out of every corner and payed attention to so much more than my previous service did. They sent their references and I am scheduling them for weekly cleaning service. Yaaaah for good service.

2
★★★★★

Lorna and Tenari were very easy to communicate with,m I asked for a copy of the license, bond and insurance and they sent it along promptly which the other company did not send anything at all after I asked them to. The A really clean home team was prompt and did a through job; they got all the built up dog hair I had out of every corner and payed attention to so much more than my previous service did. They sent their references and I am scheduling them for weekly cleaning service. Yaaaah for good service.

on Service Magic

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Good cleaning service especially in buffing wood floors. All green products!

2
★★★★★

Good cleaning service especially in buffing wood floors. All green products!

on Service Magic

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This was a crisis cleaning for a family member. A situation that required immediate attention, a great deal of sensitivity, and several weeks of work. I can't say thank you enough to Lorna and her team. 5 star rating!

2
★★★★★

This was a crisis cleaning for a family member. A situation that required immediate attention, a great deal of sensitivity, and several weeks of work. I can't say thank you enough to Lorna and her team. 5 star rating!

on Service Magic

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They are professional, friendly, and did an exceptional job. I would highly recommend them and I will use them again in the future.

2
★★★★★

They are professional, friendly, and did an exceptional job. I would highly recommend them and I will use them again in the future.

on Service Magic

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lovely, very clean, an inspiration to us to keep a cleaner house!

2
★★★★★

lovely, very clean, an inspiration to us to keep a cleaner house!

on Service Magic

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good service on time very professional good experience.

2
★★★★★

good service on time very professional good experience.

on Service Magic

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We hired A Really clean for our house cleaning services 2 times per month, Tenari the office manager was so nice and worked out a price that was affordable for us, it was a pleasant surprise to find that the house keepers that came were just as pleasant and very through, they cleaned more than we expected ; we have truly having a wonderful experience with this company.

2
★★★★★

We hired A Really clean for our house cleaning services 2 times per month, Tenari the office manager was so nice and worked out a price that was affordable for us, it was a pleasant surprise to find that the house keepers that came were just as pleasant and very through, they cleaned more than we expected ; we have truly having a wonderful experience with this company.

on Service Magic

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prompt, helpful, seemed slightly pricey

2
★★★★★

prompt, helpful, seemed slightly pricey

on Service Magic

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I am very impressed with Glenn and the professionalism of your service. Jess and I are thrilled with how clean our home feels and we really appreciate all you have done.

Thanks very much.

2
★★★★★

I am very impressed with Glenn and the professionalism of your service. Jess and I are thrilled with how clean our home feels and we really appreciate all you have done.

Thanks very much.

on Service Magic

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Their adminstrative is very friendly and polite. Although, the cleaning team somehow missing some spot for cleaning. However, when I brought up the issue, it got fix very fast.

2
★★★★☆

Their adminstrative is very friendly and polite. Although, the cleaning team somehow missing some spot for cleaning. However, when I brought up the issue, it got fix very fast.

on Service Magic

Message from A Really Clean Home

Our commitment to you.



On time service, Quality work garneted, Superior customer service, Affordable rates, service providers that know what to do, do it withy a smile and speak English.



Give A Really Clean Home ~ Green cleaning services a chance and we will make the difference you are looking for we guarantee it.



Thank you for taking the time to read about A Really Clean Home Green Cleaning Services.



A Really Clean Home

Green Cleaning Services

Web sight http://www.greencleaning.cc/



Lorna 510-827-8375 Owner

Office 510-824-8821 Tenari

More about A Really Clean Home

Services Offered: House Cleaning: On going ~ One Time ~ Move In or Out Cleaning ~ Crises Cleaning for peoples who have homes that have just gone out of control and need some one with that kind non judgmental heart to come in and get them back on track ~ Cleaning and De-cluttering for home garage or storage. Organization: Any single room, draw, closet, or space, or maybe the whole house, we will help you go through it re organize it pack up what you do not want and take it away for you. Organic Carpet Cleaning and Upholstery Cleaning; two kinds depending on your needs, Hot steam extraction or our specialized low moisture technique which dries in 2 hours or less, Stain removal, scotch guarding, and odder removal. Window Cleaning up to 3 stories, including sky lights, screens and ledges, Inside and Out. Gutter cleaning up to 3 stories. Post construction clean up inside an out, we have techniques that get the dust to stop floating around in your home and get all that dust out of your newly remodeled space. Yard Clean Up and Hauling. Packing an un packing for moving or storage. Affordable rates

 

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