I have to say Mr. Kersey and his team did an AMAZING job on my new bathroom. They listened to everything I wanted and then made some recommendations that I ended up going with. The crew came in and ALWAYS cleaned up before they left. By the time my bathroom was finished I was truly in heaven. I would recommend Kersey Home Improvement to ALL of my friends and family.
I requested a price on windows through service magic about three weeks ago. Today 11/2/2010 I spoke with Mike Kersey when he called and he asked about the windows and I told him I had already contracted with someone else. He stated, " I wish you people would call us back so we wont keep calling." Upon hanging up the phone he called me a Jack A$$.
I dont take to kindly to be called a Jack A$$ but last time I checked I was the customer and Service Magic provides the names of top contractors. I have used Service Magic before and get a lot of calls. I only answer the ones I am interested in doing business with. I will not call this contractor for anything in the future.
Hired them to restain my kitchen cabinets, install new countertop and tile backsplash, install new appliances I bought in kitchen, and remove old ceiling light and add new lights to kitchen. Had numerous problems. When they brought in new countertop, they banged it into a wall in my kitchen making a big hole and had to patch the hole. Mike Kersey told me to get a ""slide in"" stove for the kitchen which is what I got. When he went to install it, said it wasn't right and I should have gotten a free-standing one. They ""patched"" an end to the countertop to make the stove fit in. The backsplash tile was put on haphazardly and I had to have them take off and reput in a whole row of the tile. After several attempts to restain my cabinet doors, they told me they would have to paint everything. So I agreed. They painted my cabinets and rehinged them. Several of the doors will not close correctly and many of them didn't even have the hingest put on or the connectors were left off. My washing machine was installed with the hoses put in backwards. My new dishwasher was installed. and when they ran it, left a piece of packing material inside which almost burned the heating element and. And after I paid them, I tried calling almos daily for 3 weeks to ask where the kick plates were for the tan cabinets they were supposed to give me. I came home to find long strips of Black kick plate left at my back door. I would never recommend these people.