Peoria Arizona Appliance Repair

★★☆☆☆
  • 8106 W Peoria Ave

    Peoria, AZ 85345

    Map & Directions
  • 623-449-0733

About Peoria Arizona Appliance Repair

Categories
  • Appliance Repair

Home & Garden

Home & Garden
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This business is a scam and they go around town ripping people off and not fixing their appliances. They go around changing numbers and business names frequently. Beware of these guys as they are scam artists.

1
★☆☆☆☆

This business is a scam and they go around town ripping people off and not fixing their appliances. They go around changing numbers and business names frequently. Beware of these guys as they are scam artists.

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The repairman spent 7 minutes in my house to determine that my dryer's heating element was bad. His quote to fix was $240. I had already checked and the cost of the heating element from the manufacturer is only $49. He said they could not sell it to me for that. When I asked how much the part is, he said $120. I said so you mark the part up over 100%? He said no. So I asked, "then why is the price so high?" He said, "because we mark it up." He then said, " I don't mark it up, the company does." I said that $240 was way too high for this type of repair and 2x+ the cost of the part is ridiculous. He challenged me to find a better price and asked what I thought was fair. I said maybe $100-$120 for parts and labor. He said they could not do that. I thanked him for coming but said I would not pay that much. He said "OK then the service fee is $65." I said that his website lists no service charge. He said that there is no charge if they do the repair. When I checked the website, I discovered I had missed that verbiage but also told him that before they offer services, they have to disclose their prices. No one had ever told me their service charge would be $65. He said that he did not have to tell me the charge in advance. I offered to pay a reasonable service charge of $25 considering the time he was here and the travel (10 miles) from his location. But he simply got mad and told me that he would place a contractor's lien on my house and left. I can see that there was a misunderstanding here but I definitely feel that any company could handle a situation like this better. I certainly would not use a company that overprices their services in the way that Peoria Arizona Appliance Repair does.

1
★☆☆☆☆

The repairman spent 7 minutes in my house to determine that my dryer's heating element was bad. His quote to fix was $240. I had already checked and the cost of the heating element from the manufacturer is only $49. He said they could not sell it to me for that. When I asked how much the part is, he said $120. I said so you mark the part up over 100%? He said no. So I asked, "then why is the price so high?" He said, "because we mark it up." He then said, " I don't mark it up, the company does." I said that $240 was way too high for this type of repair and 2x+ the cost of the part is ridiculous. He challenged me to find a better price and asked what I thought was fair. I said maybe $100-$120 for parts and labor. He said they could not do that. I thanked him for coming but said I would not pay that much. He said "OK then the service fee is $65." I said that his website lists no service charge. He said that there is no charge if they do the repair. When I checked the website, I discovered I had missed that verbiage but also told him that before they offer services, they have to disclose their prices. No one had ever told me their service charge would be $65. He said that he did not have to tell me the charge in advance. I offered to pay a reasonable service charge of $25 considering the time he was here and the travel (10 miles) from his location. But he simply got mad and told me that he would place a contractor's lien on my house and left. I can see that there was a misunderstanding here but I definitely feel that any company could handle a situation like this better. I certainly would not use a company that overprices their services in the way that Peoria Arizona Appliance Repair does.

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I will recommend Peoria Arizona Appliance Repair to anyone who is in need of honest, speedy and reliable appliance repair.

5
★★★★★

I will recommend Peoria Arizona Appliance Repair to anyone who is in need of honest, speedy and reliable appliance repair.

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Message from Peoria Arizona Appliance Repair

The Peoria Arizona Appliance Repair Company is here to help you in immediate professional repair of your appliance.



Our technicians are professionally trained with many years of experience, to offer you fast and reliable service. We work around your schedule and carry all the most common parts in our truck which means getting your appliance working again in no time.



Our technicians repair and service all brands and models of major appliances in Peoria, Glendale, Avondale and Sun City areas.



We always keep our prices very competitive and provide a free service call with repair.



When you are in need of a honest, reliable service that provides 100% satisfaction for our customers please call the Peoria Appliance Repair Company.

More about Peoria Arizona Appliance Repair

Peoria Appliance Repair Service offers: Free service call with repair Same day and emergency appliance repair services Senior and Military discounts Competitive rates for repair ?? WE CAN SAVE YOU MONEY! If your appliance is beyond repair we will tell

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