Appalachian Stoneworks

★★★★☆
  • 412 Kinchloe Mill Rd

    Jonesborough, TN 37659

    Map & Directions
  • 423-477-4020

About Appalachian Stoneworks

Categories
  • Stone Contractors
  • Wholesale Granite
  • Fireplaces
  • Stone Flooring
  • Duraceramic
Details
  • Countertops
  • Tile

Home & Garden

Home & Garden
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4.0 4
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.

I am really surprised at one of the previous reviews. I had granite installed in my kitchen and Anita and her people did a fantastic job and gave me a really good price too. I would def use them again in a minute.

5
★★★★★

I am really surprised at one of the previous reviews. I had granite installed in my kitchen and Anita and her people did a fantastic job and gave me a really good price too. I would def use them again in a minute.

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.

This company has the worst customer service I have ever experienced. They would not return phone calls, were consistently late (as in four to five hours late every single time) for appointments, never called to say they were running late and never offered an apology for the hassle. When they finally did show up, they had the wrong size granite so it couldn't be installed and we had to reschedule once again. They constantly made excuses for why the work wasn't done. After dealing with this unprofessional and unorganized company for several weeks (and missing a lot of work waiting on them) we finally just gave up, asked for our money back and went with a more reliable company.

1
★☆☆☆☆

This company has the worst customer service I have ever experienced. They would not return phone calls, were consistently late (as in four to five hours late every single time) for appointments, never called to say they were running late and never offered an apology for the hassle. When they finally did show up, they had the wrong size granite so it couldn't be installed and we had to reschedule once again. They constantly made excuses for why the work wasn't done. After dealing with this unprofessional and unorganized company for several weeks (and missing a lot of work waiting on them) we finally just gave up, asked for our money back and went with a more reliable company.

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.

Great people to work with Anita is easy to work with and the installers are very good.

2
★★★★★

Great people to work with Anita is easy to work with and the installers are very good.

on Service Magic

.

They were amazing. They were the most pleasant company I worked with. I highly recommend them.

2
★★★★★

They were amazing. They were the most pleasant company I worked with. I highly recommend them.

on Service Magic

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